
STEERING WHEEL
See Using the Instrument Cluster Display Controls (page 117).
A
See
Shifting Using the Paddle Shifters (page 178).
B
See
Using the Instrument Cluster Display Controls (page 117).
C
See
Beginning a Voice Interaction (page 375). See Adjusting the Volume
(page 366).
D
See Setting the Cruise Control Speed
(page 212). See Setting the Adaptive
Cruise Control Speed (page 217).
E
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WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
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HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
•
SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing 911 Assist

Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle is
equipped with satellite radio, the adult
content is not restricted.
Traction Control
If you set traction control to always on, you
cannot switch it off with a MyKey.
CREATING A MYKEY 1. Raise the console storage
compartment lid. 2. Place the passive key in the position
shown, with the buttons facing the rear
of the vehicle.
3. Switch the ignition on.
4. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey See Instrument Cluster
Display Main Menu (page 117).
5. Switch the ignition off.
Note: The programmed restrictions apply
when you key off, open and close driver door
and restart your vehicle with the
programmed key or remote control.
Note: We recommend that you label this
key.
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
1. Switch the ignition on using an admin key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
MyKey.
5. Select a setting and press the
OK
button.
6. Configure the setting.
7. Switch the ignition off.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin key.
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2.
Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select
MyKey.
5. Select
Clear MyKeys.
6. Press and hold the
OK button until a
confirmation message appears in the
information display.
CHECKING MYKEY SYSTEM
STATUS
You can find information about the
distance traveled using a MyKey and also
the number of admin keys and MyKeys
created for your vehicle. 1. Switch the ignition on.
2.
Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
MyKey.
5. Select
MyKey Info.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
MYKEY – TROUBLESHOOTING
MyKey – Information Messages Description
Message
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See
Creating a MyKey
(page 67).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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Lock.
A
Unlock.
B
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
Individually Unlocking and Locking
the Doors Using the Locking
Button
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
AUTOUNLOCK
What Is Autounlock
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
Autounlock Requirements
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or
to the accessory position.
Switching Autounlock On and Off
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select
Vehicle.
4. Select
Locks.
5. Switch
Autounlock on or off.
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AUTOLOCK
What Is Autolock
Autolock is a locking feature that locks
your vehicle doors when you start driving.
Autolock Requirements
Autolock locks all the doors when all of the
following occur:
•
All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
MISLOCK
What Is Mislock
Mislock is a locking feature that warns you
if your vehicle has not locked.
Mislock Limitations
When you press the lock button once, the
direction indicators do not flash if:
• Any door or the liftgate is open.
• The hood is open. If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
Switching Mislock On and Off
1.
Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select
Settings.
3. Select
Vehicle.
4. Select
Locks.
5. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
DOORS AND LOCKS –
TROUBLESHOOTING
Doors and Locks – Warning Lamps
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Doors and Locks – Information Messages Action
Message
Displays if a door is open. Fully close the door.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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HOW DOES EASY ENTRY AND
EXIT WORK
Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.
Note:
Depending on your vehicle, the
column may move up and in.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
If you enable the easy entry and exit
feature, it moves the driver seat position
rearward up to 2 in (5 cm) when you switch
the ignition off.
The driver seat returns to the previous
position when you switch the ignition on.
You can enable or disable this feature
through the information display. See
Instrument Cluster Display (page 117).
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Easy Entry and Exit