2021 FORD EDGE roof

CONNECTING A TRAILER
PRECAUTIONS
WARNING: Do not adjust the spring
bars so that your vehicle's rear bumper
is higher than before attaching the trailer.
Doing so will defeat the function of the
weight-distributing hitch, which may
cause unpredictable handling, and could
result in serious personal injury.
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
Do not use a hitch that either clamps onto
the bumper or attaches to the axle. You
must distribute the load in your trailer so
that 10-15% of the total weight of the
trailer is on the trailer coupler.
Consult your local motor vehicle laws for
towing a trailer.
See the instructions included with towing
accessories for the proper installation and
adjustment specifications.
Service your vehicle more frequently if you
tow a trailer. See
Normal Scheduled
Maintenance (page 394).
If you use a rental trailer, follow the
instructions the rental agency gives you.
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Account for the trailer coupler weight as
part of your vehicle load when calculating
the total vehicle weight.
Do not exceed the load limits. See
Calculating the Load Limit
(page 249). CONNECTING A TRAILER
Trailer Towing Connector
(If Equipped)
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Note:
Install the waterproof protection cap
back onto the trailer towing connector
whenever it is not in use. This helps to
prevent water damage and trailer towing
connector malfunction.
Note: You cannot use a seven-pin trailer
wiring connector for your vehicle and the
trailer lighting equipment.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
254
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connecting a TrailerE168683

•
Avoid idling the engine in cold weather
or for extended periods. Start the
engine only when you are ready to set
off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories
to the exterior of your vehicle, for
example running boards. If you use a
roof rack, remember to fold it down or
remove it when not in use.
• Do not shift into neutral when you are
braking or when your vehicle is slowing
down.
• Shut all windows when driving at high
speeds.
• Switch off all electric systems when
not in use, for example air conditioning.
Make sure that you unplug any
accessories from the auxiliary power
points when not in use.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
264
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Driving HintsE142666

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
274
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Assistance

Identifying the Fuses in the Body Control Module Fuse Box
Protected Component
Fuse
Rating
Fuse or
Relay
Number
Not used.
–
1
Delayed accessory - power inverter logic, moonroof logic and
driver window switch power.
10 A
2
Memory seats.
7.5 A
3
Lumbar.
Wireless accessory charging.
Subwoofer amplifier.
20 A
4
Not used.
–
5
Not used (spare).
10 A
6
Gearshift module.
10 A
7
Power liftgate module.
5 A
8
Hands free liftgate module.
Embedded modem.
Keypad.
5 A
9
287
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing FusesE145984

Protected Component
Fuse
Rating
Fuse or
Relay
Number
Not used.
–
10
Not used.
–
11
Climate control module.
7.5 A
12
Enhanced central gateway module.
Instrument cluster.
7.5 A
13
Steering column control module.
Not used (spare).
15 A
14
SYNC module.
15 A
15
Not used.
–
16
Headlamp control module.
7.5 A
17
Not used (spare).
7.5 A
18
Not used (spare).
5 A
19
Push button ignition switch.
5 A
20
In-vehicle temperature and humidity sensor.
5 A
21
Not used (spare).
5 A
22
Driver door window and mirror.
30 A
23
Driver door module.
Driver door lock indicator.
Driver lock switch illumination.
Moonroof.
30 A
24
Amplifier.
20 A
25
Front passenger door window and mirror.
30 A
26
Front passenger door module.
Front passenger lock indicator.
Front passenger switch illumination.
Not used (spare).
30 A
27
Not used (spare).
30 A
28
Enhanced central gateway power - OBD connector.
15 A
29
Not used (spare).
5 A
30
288
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Fuses

For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
We recommend that you only clean your
floor mats in the following way:
1. Remove dust and loose dirt with a
vacuum cleaner.
2. Wash rubber floor mats using mild soap and lukewarm or cold water.
3. Completely dry the floor mat before placing them back in your vehicle.
Cleaning Seatbelts WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
1. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
Cleaning Storage Compartments
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
Cleaning Moonroof Tracks
1. Remove debris from the tracks with a vacuum cleaner.
2. Wipe the bulb seal and mating painted
roof metal surface with a soft, damp
cloth and a mild soap and water
solution. REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle
’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Read the instructions before using cleaning
products.
WAXING YOUR VEHICLE
Wax the high-gloss painted surface of your
prewashed vehicle once or twice a year.
We recommend that you only use an
approved quality wax that does not
contain abrasives. Follow the
manufacturer's instructions to apply and
remove the wax. For additional information
and assistance, we recommend that you
contact an authorized dealer.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight.
Note: Avoid waxing unpainted or low-gloss
black colored parts, they discolor over time.
311
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Vehicle Care

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. THE MEDIATION AND
ARBITRATION PROGRAM -
CANADA
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
ORDERING A CANADIAN
FRENCH OWNER'S MANUAL
You can obtain a French owner's manual
from an authorized dealer or by contacting
Helm, LLC at:
401
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information

view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues. Customer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
463
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information