
Alternative Engine Oil for
Extremely Cold Climates
To improve engine cold start performance,
use the following engine oil in climates
where the ambient temperature reaches
-22.0°F (-30°C) or below.
Materials Specification
Name
WSS-M2C963-A1
Engine Oil - SAE 0W-30 - Synthetic Blend ENGINE OIL CAPACITY AND
SPECIFICATION - 2.7L
ECOBOOST™
Use oil that meets the defined
specification and viscosity grade.
If you do not use oil that meets the defined
specification and viscosity grade, it could
result in:
•
Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced vehicle performance.
• Reduced fuel economy. An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
ILSAC.
352
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Capacities and SpecificationsE240523 E142732

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes: first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 347).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.
Why Maintain Your Vehicle at Your
Dealership?
Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and could
affect emissions compliance. Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message
appears in the information display at the
proper oil change interval. This interval
may be up to one year or
10,000 mi
(16,000 km), hybrid vehicles could exceed
10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or
500 mi
(800 km) of the message appearing. Make
sure to reset the Intelligent Oil-Life Monitor
after each oil change. See
Resetting the
Engine Oil Change Reminder (page 294).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
You can drive high performance vehicles
in such a way that may lead to higher oil
consumption including extended time at
high engine speeds, high loads, engine
braking, hard cornering maneuvers, track
and off-road usage. Under these
conditions, oil consumption of
approximately 1 quart per 500 miles (1 liter
per 800 km) is possible. Check the engine
oil level at every refueling and adjust to
maintain proper levels to avoid engine
damage.
391
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

It is important to rely upon your dealership
to properly diagnose and repair your
vehicle.
We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately. Make sure to change the vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections. Check Every Month
The air filter restriction gauge. 1
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure. The windshield washer fluid level.
The fuel and water separator. Drain if necessary or if indicated by the information display. 1
The holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only.
392
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Extended hot or cold operation Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer for
requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints - all-wheel drive only.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the oil change reminder after engine oil and filter changes. See
Resetting the
Engine Oil Change Reminder (page 294).
395
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator. •
A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
468
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information

Doors and Locks – Warning Lamps...............72
Drive Belt Routing Overview - 2.0L EcoBoost™.................................................299
Drive Belt Routing Overview - 2.7L EcoBoost™.................................................299
Driver Alert.....................................................244
Driver Alert – Troubleshooting...................... 245
Driver Alert Limitations..............................244
Driver Alert Precautions............................244
Driver Alert – Troubleshooting...............245 Driver Alert – Information Messages..........245
Driving Economically..................................263
Driving Hints
..................................................263
Driving Through Water...............................263
E
Easy Entry and Exit
........................................79
Electric Parking Brake Audible Warning..........................................................191
Electric Parking Brake.................................190 Electric Parking Brake –
Troubleshooting.............................................. 191
Electric Parking Brake – Troubleshooting..........................................191
Electric Parking Brake – Information Messages.......................................................... 192
Electric Parking Brake – Warning Lamps................................................................. 191
Electric Power Steering
..............................197
Electric Power Steering Precautions...........197
Electromagnetic Compatibility
..............469
Emergency Call Limitations......................60
Emergency Call Requirements.................59
Emergency Call System Data....................25
Emergency Towing
.......................................271
Emission Law................................................467 Noise Emissions Warranty, Prohibited
Tampering Acts and
Maintenance.................................................. 468
Tampering With a Noise Control System............................................................. 468
Enabling Apps on an Android Device............................................................382
Enabling Apps on an iOS Device...........382
Enabling Remote Start
...............................125 End User License Agreement.................442
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 442
Engine Block Heater
.....................................161
Engine Block Heater Precautions.................. 161
How Does the Engine Block Heater Work.................................................................... 162
Using the Engine Block Heater...................... 162
Engine Oil Capacity and Specification - 2.0L EcoBoost™
........................................351
Alternative Engine Oil for Extremely Cold
Climates........................................................... 352
Engine Oil Capacity and Specification - 2.7L EcoBoost™........................................352
Alternative Engine Oil for Extremely Cold Climates........................................................... 353
Engine Oil
........................................................293
Adding Engine Oil.............................................. 293
Checking the Engine Oil Level....................... 293
Engine Oil Capacity and Specification.................................................. 294
Engine Oil Dipstick Overview........................ 293
Resetting the Engine Oil Change Reminder......................................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................347
Engine Specifications - 2.7L EcoBoost™.................................................348
Entering a Parallel Parking Space.........208
Entering a Perpendicular Parking Space............................................................209
Evasive Steering Assist...............................241 Evasive Steering Assist Limitations.............241
Switching Evasive Steering Assist On and
Off........................................................................\
241
What Is Evasive Steering Assist.................... 241
Event Data
.........................................................23
Exiting a Parking Space..............................210
Extending the Remote Start Duration.........................................................126
Exterior Bulbs................................................303 Changing a Front Turn Signal Lamp
Bulb................................................................... 305
Changing a Headlamp Bulb.......................... 304
Changing a License Plate Lamp Bulb................................................................... 306
Exterior Bulb Specification Chart................303
Removing a Headlamp Assembly..............304
479
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index

Information on the Tire Sidewall............316
Information on P Type Tires............................ 317
Inspecting the Tire for Damage..............327 Safety Practices.................................................. 327
Inspecting the Tire for Wear.....................327
Inspecting the Wheel Valve Stems............................................................328
Installing and Removing the Luggage Compartment Cargo Net.......................252
Installing and Removing the Luggage Compartment Cover................................252
Installing the Luggage Cover......................... 252
Removing the Luggage Cover....................... 253
Installing Child Restraints...........................34 Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints.................... 38
Installing a Child Restraint in a Center Seat....................................................................... 37
Using Lower Anchors and Tethers for Children............................................................... 36
Using Seatbelts..................................................... 34
Using Tether Straps............................................. 38
Instrument Cluster Display.........................117 Personalized Settings....................................... 120
Trip Computer....................................................... 118
Instrument Cluster Display Main Menu................................................................117
Instrument Cluster Indicators...................116
Adaptive Cruise Control.................................... 116
Automatic Headlamp High Beam.................116
Auto-Start-Stop.................................................. 116
Blind Spot Monitor.............................................. 116
Cruise Control....................................................... 116
Front Airbag........................................................... 116
Front Fog Lamps.................................................. 116
High Beam.............................................................. 116
Hill Start Assist..................................................... 116
Lane Keeping Aid................................................. 116
Side Marker Lamps............................................. 116
Stability and Traction Control........................ 116
Turn Signal Lamps.............................................. 116
Instrument Cluster........................................113 Fuel Gauge............................................................. 113
Instrument Cluster Overview
....................113
Instrument Cluster Warning Lamps.......114 Anti-Lock Brake System.................................... 114
Battery..................................................................... 114
Brake System........................................................ 115Door Ajar.................................................................
115
Electric Park Brake.............................................. 115
Engine Coolant Temperature.......................... 115
Fasten Seatbelt.................................................... 115
Hood Ajar................................................................ 115
Liftgate Ajar............................................................ 115
Low Fuel Level...................................................... 115
Low Tire Pressure Warning.............................. 115
Low Washer Fluid Level..................................... 115
Malfunction Indicator Lamp............................ 115
Oil Pressure............................................................ 115
Powertrain Fault................................................... 115
Instrument Panel............................................27
Interior Air Quality.........................................132
Interior Bulbs................................................306 Interior Bulb Specification Chart.................306
Interior Lamp Function...............................105 Switching the Interior Lamp Function On
and Off.............................................................. 105
What Is the Interior Lamp Function............105
Interior Lighting
.............................................105
Ambient Lighting................................................ 106
Interior Lamp Function..................................... 105
Interior Lighting – Troubleshooting.............106
Interior Lighting – Troubleshooting........................................106
Interior Lighting – Frequently Asked Questions......................................................... 106
Interior Mirror.................................................109 Auto-Dimming Interior Mirror........................ 109
Interior Mirror Precautions........................109
Introduction.......................................................17
J
Jump Starting the Vehicle........................266 Jump Starting Precautions............................ 266
Jump Starting the Vehicle............................... 267
Preparing the Vehicle....................................... 267
K
Keyless Entry
....................................................74
Keyless Entry – Troubleshooting.................... 75
Keyless Entry Keypad....................................76 Keyless Entry Keypad –
Troubleshooting............................................... 78
Keyless Entry Keypad Limitations............76
482
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Index