
Brakes – Information Messages
The brake fluid
level is low and the brake systemshould be
inspected immedi- ately. See
Checking the
Brake Fluid (page
187).
Brake Fluid Level
Low
The brake systemneeds servicing.
Stop the vehicle in a safe place.
Contact an author- ized dealer.
Check Brake
System
Brakes – Frequently Asked
Questions
Is brake dust on the wheels normal? Brake dust could accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise.
See
Cleaning Wheels (page 308).
Will wet driving conditions effect my
braking abilities? Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry the
brakes. Is brake noise considered normal?
Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings may be worn-out and
an authorized dealer should check
them. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, an authorized
dealer should check your vehicle.
When should you replace the brake
fluid? Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Change the brake fluid
at the specified intervals to prevent
degraded braking performance.
See
Normal Scheduled Maintenance
(page
394).
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Why does active park assist not offer
a parking space?
There is not enough room in the
parking space for your vehicle to safely
park.
Why does active park assist not offer
a parking space? There is not enough space for the
parking maneuver on the opposite side
of the parking space.
Why does active park assist not offer
a parking space? The parking space is more than 5 ft
(1.5 m) or less than 2 ft (0.5 m) away
from your vehicle.
Why does active park assist not offer
a parking space? Your vehicle's speed is greater than
22 mph (35 km/h) for parallel parking
or greater than
19 mph (30 km/h) for
perpendicular parking.
Why does active park assist not offer
a parking space? You recently disconnected or replaced
the battery. After you reconnect the
battery you must drive your vehicle on
a straight road for a short period of
time.
Why does active park assist not
correctly position the vehicle into a
parking space? An irregular curb along the parking
space prevents the system from
correctly aligning your vehicle.
Why does active park assist not
correctly position the vehicle into a
parking space? Vehicles or objects bordering the
space could not be correctly parked. Why does active park assist not
correctly position the vehicle into a
parking space?
Your vehicle stopped too far past the
parking space.
Why does active park assist not
correctly position the vehicle into a
parking space? The tires are not correctly installed or
maintained. For example, using a spare
tire, not inflated correctly, improper
size, or of different sizes.
Why does active park assist not
correctly position the vehicle into a
parking space? A repair or alteration changed the
detection capabilities.
Why does active park assist not
correctly position the vehicle into a
parking space? A parked vehicle has a high
attachment. For example, a salt
sprayer, snowplow or moving truck
bed.
Why does active park assist not
correctly position the vehicle into a
parking space? The parking space length, or position
of parked objects, changes after your
vehicle passes the space.
Why does active park assist not
correctly position the vehicle into a
parking space? The temperature around your vehicle
quickly changes. For example, driving
from a heated garage into a cold
outside temperature, or after leaving
a car wash.
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(If Equipped)

ADAPTIVE CRUISE CONTROL
INDICATORS
Illuminates when you switch
adaptive cruise control on. The
color of the indicator changes to
indicate the system status.
White indicates the system is on but
inactive.
Green indicates that you set the speed and
the system is active.
SWITCHING FROM ADAPTIVE
CRUISE CONTROL TO CRUISE
CONTROL WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary.
You can change from adaptive cruise
control to normal cruise control through
the information display. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed. LANE CENTERING
How Does Lane Centering Work
Adaptive cruise control with lane centering
uses radar and camera sensors to help
keep your vehicle in the lane by applying
continuous assistance steering torque
input toward the lane center on highways.
Note:
The adaptive cruise control gap
setting operates normally.
Lane Centering Precautions WARNING:
Do not use the system
when towing a trailer. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not use the system
if any changes or modifications to the
steering wheel have been made. Any
changes or modifications to the steering
wheel could affect the functionality or
performance of the system. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Adaptive cruise control precautions apply
to lane centering unless stated otherwise
or contradicted by a lane centering
precaution. See Adaptive Cruise Control
Precautions
(page 214).
Lane Centering Requirements
You must keep your hands on the steering
wheel at all times.
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The system only activates when all of the
following occur:
•
You have adaptive cruise control with
stop and go on.
• You have your hands on the steering
wheel.
• The system detects both lane
markings.
Note: If it does not detect valid lane
markings, the system stays inactive until
valid markings are available.
Lane Centering Limitations
Adaptive cruise control limitations apply
to lane centering unless stated otherwise
or contradicted by a lane centering
limitation. See Adaptive Cruise Control
Limitations (page 215).
Lane Centering may not correctly operate
in any of the following conditions:
• Your vehicle is not centered in the lane.
• The lane is too narrow or wide.
• The system does not detect at least
one lane marking or when lanes merge
or split.
• Limited steering torque input is applied.
• Areas under construction or new
infrastructure.
• When modifications to the steering
system have been made.
• When using a spare tire.
• In high wind conditions.
Note: The driving assistance torque is
limited and may not be sufficient for all
driving situations such as driving through
tight curves or driving through curves at high
speeds.
Note: In exceptional conditions, the system
may deviate from the center line. Switching Lane Centering On and
Off
You must keep your hands on the steering
wheel at all times.
The controls are on the steering wheel. Press the button.
The indicator appears in the information
display. When the system is on, the color
of the indicator changes to indicate the
system status.
You can override the system at any time
by steering your vehicle.
Note: The correct requirements must be
met before you can switch the system on.
See Lane Centering Requirements (page
220).
Lane Centering Alerts
When the system is active and detects no
steering activity for a certain period of time,
the system alerts you to put your hands on
the steering wheel. If you do not react to
the warnings the system cancels and slows
your vehicle down to idle speeds while
maintaining steering control.
The system also alerts you if your vehicle
crosses lane markings without detected
steering activity.
Note: The system may detect a light grip
or touch on the steering wheel as hands-off
driving.
Lane Centering Automatic
Cancellation
When an external condition cancels the
system, for example, no lane markings
available, a tone sounds and a message
appears in the information display.
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(If Equipped)E262175

The lane keeping system may not correctly
operate in any of the following conditions:
•
The lane keeping system does not
detect at least one lane marking.
• You switch the turn signal on.
• You apply direct steering, accelerate
fast or brake hard.
• The vehicle speed is less than 40 mph
(64 km/h).
• The anti-lock brake, stability control or
traction control system activates.
• The lane is too narrow.
• Something is obscuring the camera or
it is unable to detect the lane markings
due to environment, traffic or vehicle
conditions.
The lane keeping system may not correct
lane positioning in any of the following
conditions:
• High winds.
• Uneven road surfaces.
• Heavy or uneven loads.
• Incorrect tire pressure.
SWITCHING THE LANE
KEEPING SYSTEM ON AND
OFF To activate the lane keeping
system, press the button on the
turn signal lever.
Note: The system stores the on or off
setting until manually changed, unless it
detects a MyKey ™. If the system detects a
MyKey ™, it defaults to on and the mode is
set to alert.
Note: If the system detects a MyKey ™,
pressing the button does not affect the on
or off status of the system. You can only
change the mode and intensity settings. SWITCHING THE LANE
KEEPING SYSTEM MODE
The lane keeping system has different
settings that you can view or adjust using
the information display.
The system stores the last known selection
for each of these settings. You do not need
to readjust your settings each time you
switch on the system.
To change the lane keeping system mode,
use the instrument cluster display:
1. Using the instrument cluster display
controls on the steering wheel, select
Driver Assist
.
2. Select
Lane Keeping Sys.
3. Select
Mode.
4. Select a mode.
Note: The system remembers the last
setting when you start your vehicle. If the
system detects a MyKey ™, it defaults to the
last setting for that MyKey ™.
LANE KEEPING SYSTEM
SETTINGS
To change the steering wheel vibration,
use the instrument cluster display:
1. Using the instrument cluster display controls on the steering wheel, select
Driver Assist
.
2. Select
Lane Keeping Sys.
3. Select
Alert Intensity.
4. Select a setting.
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Lane Keeping System – Frequently Asked Questions
Why is the feature not available (lane markings are gray) when I can see the lane markings
on the road?
Your vehicle speed is less than 40 mph (65 km/h).
The sun is shining directly into the camera lens. A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings for an extended interval of time. Driving at high speeds in curves.
The last alert warning or aid intervention occurred a short time ago. Ambiguous lane markings, for example, in construction zones. Rapid transition from light to dark, or from dark to light. Sudden offset in lane markings.
ABS or AdvanceTrac ™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield. You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings, or vice versa. There is standing water on the road.
Faint lane markings, for example, partial yellow lane markings on concrete roads. Lane width is too narrow or too wide.
You have not calibrated the camera after a windshield replacement. Driving on tight or on uneven roads.
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LOCATING THE PRE-
COLLISION ASSIST SENSORS
Camera.
1
Radar sensor (if equipped).
2
If a message regarding a blocked sensor
or camera appears in the information
display, something is obstructing the radar
signals or camera images. The radar sensor
is behind the fascia cover in the center of
the lower grille. With a blocked sensor or
camera, the system may not function, or
performance may reduce. See
Pre-Collision Assist – Information
Messages (page 242). Note:
Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.
Note: If something hits the front end of your
vehicle or damage occurs and your vehicle
has a radar sensor, the radar sensing zone
could change. This could cause missed or
false vehicle detections. Have your vehicle
serviced to have the radar checked for
proper coverage and operation.
Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message could display in the
information display indicating temporary
sensor unavailability. When operational
conditions are correct, the message
deactivates. For example, when the ambient
temperature around the sensor decreases
or the sensor recalibrates successfully.
DISTANCE INDICATION (If
Equipped)
What Is Distance Indication
Distance indication displays the gap
between your vehicle and the vehicle
ahead of you.
Note: The graphic does not display if you
switch on cruise control or adaptive cruise
control. Time Gap
Distance Gap
Distance Indic-
ator Color
System Sensit-
ivity
Vehicle Speed
Greater than 0.9seconds.
Greater than
82 ft (25 m)
.
Gray.
Normal.
62 mph
(100 km/h).
0.6-0.9
seconds.
56–82 ft
(17 –25 m)
.
Yellow.
Less than 0.6seconds.
Less than
56 ft
(17 m).
Red.
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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