2021 FORD EDGE lock

16. Replace the flat tire with the spare
tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
17. Lower the wheel by turning the jack handle counterclockwise.
18. Remove the jack and fully tighten the
lug nuts in the order shown. See
Wheel Nuts (page 346). 19. To store the jack kit, fold the jack
wrench handle and engage it to the
bracket of the jack base using the lug
wrench pin. Swing the wrench
upwards, adjust the jack height until
the wrench hook engages to the hole
on the jack. Turn the hex nut
clockwise by hand until secure.
Re-position the jack kit assembly into
the original vehicle position and
secure with the plastic wing nut. Make
sure the jack is fastened securely
before you drive. 20. Unblock the wheel and retrieve the
warning triangle.
Stowing the flat tire
You cannot store the full-sized road wheel
in the temporary spare tire well.
1. Find the flat tire retainer strap tucked inside the jack channel. Lower the
carpeted load floor.
2. Stow the flat tire in the cargo area on the load floor with the wheel facing up.
Secure the flat tire with the retainer
strap by following the next steps. 3. Locate the rear left side and right side
cargo tie-down rings. Push the loop end
of the retainer strap through one cargo
tie-down ring. Thread the non-loop end
through the loop.
4. Weave the retainer strap through the wheel openings.
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(If Equipped)12
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Connected Vehicle – Frequently Asked Questions - Vehicles With: SYNC
4
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same network
name.
•Use a unique name for your network name. Do not
use the default name unless it contains a unique
identifier, for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi router
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi router.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi router or
open the windows that are facing the router.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the router.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door as it may
block the signal.
– Hidden network.
•Make the network visible and try again, or use the
Add Network Manually option in Wi-Fi settings
menu.
– Unsupported security type.
•Some network security types are not supported,
for example WEP.
I cannot see a network in the
list of available networks
that I expect to see.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connected Vehicle

SWITCHING REPEAT MODE ON
AND OFF
Press the button on the
touchscreen to switch repeat
mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
1. Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
Note: The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings. Tone Settings
1. Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume.
5. Press a setting.
Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
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3. Press Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
AM/FM RADIO
AM/FM Radio Limitations
The further you travel from an AM or FM
station, the weaker the signal and the
weaker the reception.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting. Selecting a Radio Station
Manually Selecting a Radio
Station
Turn to search through the radio frequency
band.
Using Direct Tune
1.
Press
Direct Tune to open the number
pad.
2. Enter the station you prefer.
Note: You can only enter a valid station for
the audio source you are currently listening
to.
Using Seek Press either button. The system
stops at the first station it finds
in that direction.
Using the Station List
1. Press
Browse.
Note: Available on FM radio only.
2. Press a station.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Audio SystemE270235

APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Press the button to open the
application drawer. ENABLING APPS ON AN IOS
DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Apple CarPlay off.
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Android Auto off.
2. Pair your device.
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Apps

UPDATING THE VEHICLE
SYSTEMS WIRELESSLY
Over the air system updates
allow you to update your vehicle
system software wirelessly. To
make sure you receive all updates, set a
recurring schedule and connect to Wi-Fi.
Updates may take longer if not connected
to Wi-Fi, or may not download at all. See
Connected Vehicle (page 360).
Note: Additional over the air update icons
may appear in the status bar. See
Status
Bar (page 373).
Over the Air System Update
Requirements
Before updating, reference this list to make
sure your vehicle is ready be updated. If
these requirements are not met during a
scheduled update, the update will be
canceled and you can reschedule.
• Your vehicle is not running.
• Your vehicle is stopped.
• Your vehicle is parked.
• The hazard indicators are switched off.
• The alarm is not sounding.
• The doors are closed.
• The parking lights are switched off.
• You are not pressing the brake pedal.
• An emergency call is not in progress.
• Your vehicle is not in limp mode.
Scheduling an Over the Air System
Update
Make sure Vehicle Connectivity and
Automatic Updates are switched on.
Using the Settings Menu
1. Open the application drawer.
2. Press the
System Updates button. 3. Press
Schedule Update.
4. Use the controls to set the time and day of the update.
5. Save the schedule.
Note: You can set the updates to occur
every seven days.
Using the Status Bar Icon When an update is available, tap
the notification icon and follow
the prompts on the screen.
Applying an Over the Air System
Update
You can schedule a convenient time for
the update to complete. During scheduled
updates you may not be able to use your
vehicle.
Note: Updates may take up to 30 minutes
to complete.
You can see the progress of the update on
the touchscreen. An update cannot be
canceled once it has been started.
During an update you will not be able to
drive your vehicle, start the vehicle, use
remote controls to lock and unlock the
vehicle. The alarm, central locks, and door
tones are disabled. The electronic door
lock will not function during an update. You
can open the doors using the mechanical
latch if child locks are not on. Pull the
handle until it stops to use the mechanical
latch.
Note: Double locking is switched off and
central locking is switched on during and
after an update.
Note: If your vehicle is plugged in, charging
will stop during an update and resume when
the update is complete.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.
Ford Protect Extended Service
Plans - United States Only
Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Ford Protect

Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary. The cooling system fluid level and the coolant system strength. The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance