The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 202011 20201117145600
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Changing the Remote Control Battery
........................................................................\
..62
Replacing a Lost Key or Remote Control ........................................................................\
..
63
Programming the Remote Control ........
64
Keys and Remote Controls – Troubleshooting ........................................
65
MyKey ™
What Is MyKey ...............................................
66
MyKey Settings ..............................................
66
Creating a MyKey ...........................................
67
Programming a MyKey ................................
67
Clearing All MyKeys ......................................
67
Checking MyKey System Status .............
68
Using MyKey With Remote Start Systems ........................................................
68
MyKey – Troubleshooting ..........................
68
Doors and Locks
Operating the Doors From Outside Your Vehicle ...........................................................
70
Operating the Doors From Inside Your Vehicle ............................................................
71
Autounlock ........................................................
71
Autolock ............................................................
72
Mislock ...............................................................
72
Doors and Locks Audible Warnings ........
72
Doors and Locks – Troubleshooting ........................................................................\
...
72
Keyless Entry
Keyless Entry Limitations ...........................
74
Keyless Entry Settings .................................
74
Using Keyless Entry .......................................
74
Keyless Entry – Troubleshooting .............
75
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........
76
Keyless Entry Keypad Limitations ...........
76
Locating the Keyless Entry Keypad ........
76Keyless Entry Keypad Master Access
Code ...............................................................
76
Keyless Entry Keypad Personal Access Codes .............................................................
77
Using the Keyless Entry Keypad ..............
78
Keyless Entry Keypad – Troubleshooting ........................................................................\
...
78
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
79
Switching Easy Entry and Exit On and Off ...................................................................
79
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ...................................
80
Closing the Liftgate ......................................
80
Liftgate - Vehicles With: Power Liftgate
Liftgate Precautions .....................................
82
Opening the Liftgate ....................................
82
Setting the Liftgate Opening Height ........................................................................\
..
84
Closing the Liftgate ......................................
84
Stopping the Liftgate Movement ...........
86
Liftgate Obstacle Detection ......................
87
Liftgate – Troubleshooting ........................
87
Security
Passive Anti-Theft System .......................
89
Anti-Theft Alarm System ..........................
89
Anti-Theft Alarm System Settings ........
90
Security – Troubleshooting ......................
90
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
92
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Restarting the Engine
.................................167
Auto-Start-Stop Indicators ......................
167
Auto-Start-Stop – Troubleshooting ........................................................................\
168
Fuel and Refueling
Fuel and Refueling Precautions .............
170
Fuel Quality .....................................................
171
Locating the Fuel Filler Funnel .................
171
Running Out of Fuel .....................................
171
Refueling .........................................................
173
Fuel Tank Capacity ......................................
175
Fuel and Refueling – Troubleshooting ........................................................................\
.
175
Catalytic Converter
What Is the Catalytic Converter .............
176
Catalytic Converter Precautions ............
176
Catalytic Converter – Troubleshooting ........................................................................\
.
176
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
..
177
Automatic Transmission Positions ........
177
Shifting Your Vehicle Into Gear ...............
178
Automatic Transmission Position Indicators ....................................................
178
Manually Shifting Gears ............................
178
Temporary Neutral Mode .........................
179
Automatic Return to Park (P) ................
180
Manual Park Release .................................
180
Automatic Transmission Audible Warnings .....................................................
182
All-Wheel Drive
How Does All-Wheel Drive Work ...........
183
All-Wheel Drive Precautions ...................
183
All-Wheel Drive Limitations ....................
183
All-Wheel Drive Driving Hints .................
183
All-Wheel Drive – Troubleshooting ......
186Brakes
Brake Precautions
.......................................
187
Anti-Lock Braking System ........................
187
Brake Over Accelerator ..............................
187
Locating the Brake Fluid Reservoir ........
187
Checking the Brake Fluid ..........................
187
Brake Fluid Specification .........................
188
Brakes – Troubleshooting ........................
188
Electric Parking Brake
What Is the Electric Parking Brake .......
190
Applying the Electric Parking Brake ......
190
Applying the Electric Parking Brake in an Emergency .................................................
190
Manually Releasing the Electric Parking Brake ............................................................
190
Automatically Releasing the Electric Parking Brake .............................................
191
Electric Parking Brake Audible Warning ........................................................................\
..
191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge ..........................................................
191
Electric Parking Brake – Troubleshooting ........................................................................\
..
191
Hill Start Assist
What Is Hill Start Assist ............................
193
How Does Hill Start Assist Work ...........
193
Hill Start Assist Precautions ....................
193
Hill Start Assist – Troubleshooting .......
193
Traction Control
How Does Traction Control Work .........
194
Switching Traction Control On and Off ........................................................................\
.
194
Traction Control Indicator ........................
194
Traction Control – Troubleshooting ......
194
Stability Control
How Does Stability Control Work .........
195
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Under Hood Fuse Box
...............................279
Body Control Module Fuse Box ............
286
Identifying Fuse Types .............................
289
Fuses – Troubleshooting .........................
289
Maintenance
Maintenance Precautions .......................
290
Opening and Closing the Hood ............
290
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
.
291
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
292
Engine Oil .......................................................
293
Checking the Coolant ...............................
294
Changing the Engine Air Filter ...............
298
Changing the Fuel Filter ...........................
298
Drive Belt Routing Overview - 2.0L EcoBoost™ ..............................................
299
Drive Belt Routing Overview - 2.7L EcoBoost™ ..............................................
299
Changing the 12V Battery ........................
299
Adjusting the Headlamps ........................
301
Exterior Bulbs ...............................................
303
Interior Bulbs ...............................................
306
Vehicle Care
Cleaning Products ......................................
307
Cleaning the Exterior .................................
307
Cleaning the Interior ..................................
309
Repairing Minor Paint Damage ................
311
Waxing Your Vehicle ....................................
311
Body Styling Kits
Body Styling Kit Precautions ...................
312
Storing Your Vehicle
Preparing Your Vehicle for Storage .......
313
Removing Your Vehicle From Storage ........................................................................\
.
314 Wheel and Tire Information
Locating the Tire label
...............................
315
Department of Transportation Uniform Tire Quality Grades .................................
315
Information on the Tire Sidewall ...........
316
Glossary of Tire Terminology ...................
321
Tire Replacement Requirements ..........
322
Using Snow Chains ....................................
324
Tire Care
Checking the Tire Pressures ...................
326
Inflating the Tires ........................................
326
Inspecting the Tire for Wear ....................
327
Inspecting the Tire for Damage .............
327
Inspecting the Wheel Valve Stems ......
328
Tire Rotation .................................................
328
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
330
Tire Sealant and Inflator Kit Precautions ........................................................................\
330
Locating the Tire Sealant and Inflator Kit ........................................................................\
330
Tire Sealant and Inflator Kit Components ........................................................................\
.
331
Using the Tire Sealant and Inflator Kit ........................................................................\
.
331
Tire Pressure Monitoring System
What Is the Tire Pressure Monitoring System .......................................................
336
Tire Pressure Monitoring System Overview ....................................................
336
Tire Pressure Monitoring System Precautions ...............................................
337
Tire Pressure Monitoring System Limitations .................................................
337
Viewing the Tire Pressures ......................
338
Resetting Tire Pressure Monitoring System .......................................................
338
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SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
19
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WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
22
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•
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m)
from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options. Unlock Press the button to unlock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 70).
Lock Press the button to lock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 70).
Remote Start
(If Equipped) Press the button to remote start.
See
Remotely Starting and
Stopping the Vehicle (page
125).
Liftgate
(If Equipped) Press the button to open or close
the liftgate. See Liftgate (page
83
).
Panic Alarm
(If Equipped) Press the button to sound the
panic alarm. See Sounding the
Panic Alarm
(page 62).
61
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