Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
Replace the engine air filter.
Every 30,000 mi
(48,000 km) Torque the rear axle U-bolts to specification.
Replace the front wheel bearing grease and grease seal, if
you use non-sealed bearings.
Every
60,000 mi
(96,000 km)
Replace the spark plugs.
Every
97,500 mi
(157,000 km) Replace the rear axle fluid. See Special Operating Condi-
tions Scheduled Maintenance (page 255).
Inspect the accessory drive belts. 1
Every
105,000 mi
(168,000 km)
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km) Change the automatic transmission filter.
Replace the accessory drive belts if not replaced within the
last
100,000 mi (160,000 km).
Replace the front wheel bearings and seals, if you use non-
sealed bearings.
Change the engine coolant. 2
Every
200,000 mi
(320,000 km)
1 If not replaced, inspect every 15,000 mi (24,000 km).
2 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
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Automatic Transmission.................................
223
Dana Conventional Axle M70FF (M267FF)......................................................... 230
Dana Conventional Axle M70HD (M273HD)......................................................... 231
Dana Limited Slip Axle M70FF (M267FF)......................................................... 229
Dana Limited Slip Axle M70HD (M273HD)........................................................ 230
Door Weatherstrips........................................... 229
Engine Coolant................................................... 224
Engine Oil.............................................................. 225
Fuel Tank............................................................... 226
Grease.................................................................... 226
Hydroboost Brake System............................. 228
Locks....................................................................... 229
Power Steering System................................... 228
Vacuum Brake System..................................... 227
Washer Reservoir................................................ 231
Car Wash See: Cleaning the Exterior............................... 180
Catalytic Converter.......................................89
On-Board Diagnostics (OBD-II)..................... 90
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 90
Changing a Bulb
.............................................177
Lamp Assembly Condensation...................... 177
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 178
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 178
Replacing Headlamp Bulbs............................. 177
Replacing Side Marker Bulbs.......................... 178
Changing a Fuse...........................................159 Fuses....................................................................... 159
Changing a Road Wheel
.............................213
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 214
Tire Change Procedure..................................... 215
Changing the 12V Battery...........................173 Dual Batteries....................................................... 174
Reconnecting the Battery................................ 174
Changing the Engine Air Filter..................178
Changing the Wiper Blades
......................175
Checking the Wiper Blades.......................174
Child Restraint and Seatbelt Maintenance..................................................31
Child Restraint Positioning.........................25 Child Safety
........................................................17
General Information............................................. 17
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180 Materials................................................................ 180
Cleaning the Engine.....................................182
Cleaning the Exterior..................................180 Cleaning the Headlamps.................................. 181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................. 181
Under Hood........................................................... 181
Cleaning the Instrument Panel and Instrument Cluster Lens.........................183
Cleaning the Interior....................................183 Mirrors..................................................................... 183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................182
Climate Control...............................................70
Connected Vehicle
......................................234
Connecting the Vehicle to a Mobile
Network............................................................ 234
Connected Vehicle Limitations..............234
Connected Vehicle Requirements.........234
Connected Vehicle – Troubleshooting........................................234
Connecting a Bluetooth Device.............240 Pairing a Device.................................................. 240
Connecting the Vehicle to a Mobile Network........................................................234
Connecting FordPass to the Connectivity Device................................................................ 234
Disabling the Connectivity Device...............234
What Is the Connectivity Device.................. 234
Coolant Check See: Engine Coolant Check............................ 165
Crash Sensors and Airbag Indicator........37
Cruise Control................................................103
Cruise Control Indicators...........................104
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................47
Cruise Control - Vehicles With: Cruise Control............................................................48
Customer Assistance
..................................145
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D
Data Recording..................................................7
Comfort, Convenience and Entertainment
Data........................................................................\
9
Event Data................................................................. 9
Service Data............................................................. 8
Services That Third Parties Provide...............10
Services That We Provide.................................. 10
Vehicles With a Connectivity Device.............10
Vehicles With an Emergency Call System................................................................... 11
Vehicles With SYNC.............................................. 11
Daytime Running Lamps..............................51
Digital Radio
..................................................238
HD Radio Reception and Station
Troubleshooting............................................ 239
Direction Indicators
........................................52
Doors and Locks.............................................42
Driver Alert.........................................................111 Using Driver Alert.................................................. 111
Driver and Passenger Airbags....................33 Children and Airbags........................................... 37
Passenger Airbag On and Off Switch ..........33
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids.......................................................111
Driving Hints....................................................137
Driving Through Water................................138
DRL See: Daytime Running Lamps.......................... 51
E
Economical Driving
.......................................137
Electromagnetic Compatibility...............267
Emission Law..................................................88
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........89
Tampering With a Noise Control System................................................................ 88
End User License Agreement.................269 SYNC End User License Agreement
(EULA).............................................................. 269
Engine Block Heater
.....................................80
Using the Engine Block Heater....................... 80
Engine Coolant Check................................165 Adding Coolant................................................... 165Coolant Change...................................................
167
Engine Coolant Temperature Management.................................................. 168
Fail-Safe Cooling................................................. 167
Recycled Coolant................................................ 167
Severe Climates................................................... 167
Engine Emission Control
.............................88
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check
...........................................163
Adding Engine Oil............................................... 163
Engine Oil Dipstick.......................................163
Engine Specifications.................................219 Drivebelt Routing................................................ 219
Environment
......................................................15
Essential Towing Checks...........................130 Before Towing a Trailer..................................... 134
Hitches..................................................................... 131
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 135
Safety Chains........................................................ 131
Trailer Brakes......................................................... 131
Trailer Lamps........................................................ 134
Trailer Towing Connector................................ 130
When Towing a Trailer...................................... 135
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
................................................55
Fold-Away Exterior Mirrors............................... 55
Power Exterior Mirrors........................................ 55
Telescoping Mirrors ............................................ 56
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel......................... 213
Floor Mats
.......................................................138
Ford Credit.........................................................12
US Only...................................................................... 12
Ford Protect
...................................................248
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 249
Ford Protect Extended Service Plans (U.S. Only).................................................................. 248
Fuel and Refueling
.........................................82
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Fuel Consumption.........................................86
Advertised Capacity........................................... 86
Fuel Economy....................................................... 86
Fuel Filter..........................................................173
Fuel Quality - E85..........................................82 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 82
Switching Between E85 and Gasoline.........83
Fuel Quality - Gasoline................................84 Choosing the Right Fuel.................................... 84
Fuel Shutoff
.....................................................141
Fuses..................................................................151
Fuse Specification Chart............................151 Engine Compartment Fuse Box..................... 151
Passenger Compartment Fuse Box............156
G
Gauges................................................................57 2.3 Inch Display...................................................... 57
8 Inch Display........................................................ 58
Engine Coolant Temperature Gauge............59
Engine Oil Pressure Gauge............................... 59
Fuel Gauge.............................................................. 59
Transmission Fluid Temperature Gauge.................................................................. 59
Gearbox See: Transmission................................................ 92
General Information on Radio Frequencies
...................................................39
General Maintenance Information.......250 Multi-point Inspection...................................... 252
Owner Checks and Services........................... 251
Protecting Your Investment........................... 250
Why Maintain Your Vehicle?......................... 250
Why Maintain Your Vehicle at Your Dealership?..................................................... 250
Getting Assistance Outside the U.S. and Canada..........................................................148
Getting the Services You Need................145 Away From Home............................................... 145
H
Handbrake See: Parking Brake............................................... 98
Hazard Flashers
..............................................141 Headlamp Adjusting
See: Adjusting the Headlamps...................... 175
Headlamp Removal See: Removing a Headlamp........................... 176
Headrest See: Head Restraints........................................... 73
Head Restraints...............................................73
Heating See: Climate Control........................................... 70
Hill Start Assist...............................................98 Switching the System On and Off.................99
Using Hill Start Assist......................................... 99
Hints on Controlling the Interior Climate.............................................................71
Defogging the Side Windows in Cold Weather............................................................... 72
General Hints........................................................... 71
Quickly Cooling the Interior............................... 72
Quickly Heating the Interior............................... 71
Recommended Settings for Cooling.............72
Recommended Settings for Heating.............71
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 72
Hints on Driving With Anti-Lock Brakes..............................................................97
Hood Lock See: Opening and Closing the Hood............161
Horn....................................................................48
I
Ignition Switch.................................................78
In California (U.S. Only).............................146
Information Display Control......................48
Information Displays
.....................................63
General Information............................................ 63
Information Messages
.................................66
AdvanceTrac and Traction Control...............66
Battery and Charging System.......................... 67
Doors and Locks................................................... 67
Engine....................................................................... 67
Fuel........................................................................\
.... 68
Maintenance.......................................................... 68
Power Steering..................................................... 69
Transmission......................................................... 69
Installing Child Restraints............................19 Child Seats............................................................... 19
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Following a Vehicle............................................
105
Hilly Condition and Trailer Tow Usage.................................................................. 107
Overriding the Set Speed................................ 107
Resuming the Set Speed................................. 107
Setting the Adaptive Cruise Speed.............105
Setting the Gap Distance................................ 106
Switching Adaptive Cruise Control Off....................................................................... 108
Switching Adaptive Cruise Control On........................................................................\
105
Switching to Normal Cruise Control............110
System Not Available....................................... 109
Using Snow Chains.....................................207
Using Traction Control...............................100 Switching the System Off .............................. 100
System Indicator Lights and Messages......................................................... 100
Using Voice Recognition...........................244 Phone Voice Service......................................... 244
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Identification Number
.................221
Vehicle Storage.............................................185
Body........................................................................\
185
Brakes..................................................................... 186
Cooling system.................................................... 186
Disconnecting Your 12 Volt Battery..............186
Engine..................................................................... 186
Fuel system.......................................................... 186
General................................................................... 185
Miscellaneous...................................................... 186
Removing Vehicle From Storage.................. 186
Tires........................................................................\
. 186
Ventilation See: Climate Control........................................... 70
VIN See: Vehicle Identification Number.............221
W
Warning Lamps and Indicators................60 Airbag Warning Lamp........................................ 60
Anti-Lock Brake System Warning Lamp
................................................................... 60Battery.....................................................................
60
Brake System Warning Lamp......................... 60
Cruise Control Indicator.................................... 60
Direction Indicator............................................... 60
Engine Coolant Temperature Warning Lamp..................................................................... 61
Engine Oil................................................................. 61
Fasten Seatbelt Warning Lamp....................... 61
Headlamp High Beam Indicator...................... 61
Low Fuel Level Warning Lamp......................... 61
Low Tire Pressure Warning Lamp................... 61
Powertrain Malfunction/Electronic Throttle Control.................................................................. 61
Service Engine Soon............................................ 61
Tow Haul Indicator............................................... 62
Traction Control Indicator................................. 62
Traction Control System Off............................ 62
Washer Fluid Check
......................................173
Washers See: Cleaning the Exterior............................... 180
See: Wipers and Washers................................. 49
Waxing..............................................................182
What Is Automatic High Beam Control.............................................................53
What Is Cruise Control
...............................103
Wheel Nuts See: Changing a Road Wheel......................... 213
Wheels and Tires..........................................188 General Information.......................................... 188
Technical Specifications................................... 217
Windows and Mirrors....................................55
Windshield Washers.....................................49
Windshield Wipers
........................................49
Speed Dependent Wipers................................ 49
Wiper Blades See: Checking the Wiper Blades................... 174
Wipers and Washers.....................................49
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