2021 FORD E-350 service

THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject
to the following two conditions: (1) This
equipment or device may not cause
harmful interference, and (2) this
equipment or device must accept any
interference, including interference that
may cause undesired operation.
Vehicle with SYNC with
Touchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
290
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Appendices

A
A/C
See: Climate Control........................................... 70
About This Manual...........................................5
ABS See: Brakes............................................................. 97
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 97
Accessories....................................................245
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............104
Adjusting the Headlamps..........................175 Vertical Aim Adjustment Procedure............175
Adjusting the Steering Wheel....................47
Airbag Disposal...............................................38
Air Conditioning See: Climate Control........................................... 70
Air Filter See: Changing the Engine Air Filter..............178
Appendices....................................................267
At a Glance........................................................16
Audible Warnings and Indicators.............62 Headlamps On Warning Chime...................... 62
Key in Ignition Warning Chime........................ 62
Parking Brake On Warning Chime.................. 62
Audio System
................................................235
General Information......................................... 235
Audio Unit.......................................................235 Accessing the Sound Settings...................... 236
Accessing the System Settings.................... 236
Adjusting the Volume....................................... 236
Changing Radio Stations................................ 236
Pausing or Playing Media............................... 236
Returning to the Previous Screen................236
Scrolling Through the Menu Options.........236
Selecting a Menu Option................................. 237
Selecting Media.................................................. 236
Selecting the Radio........................................... 237
Setting a Memory Preset................................. 237
Switching the Audio Unit On and Off.........237
Using a Cell Phone............................................. 237
Using Seek, Fast Forward and Reverse.............................................................. 237Autolamps.........................................................51
Windshield Wiper Activated
Headlamps......................................................... 51
Automatic High Beam Control
..................53
Automatic High Beam Control Indicators........................................................53
Automatic Transmission
.............................92
Brake-Shift Interlock.......................................... 94
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 95
Progressive Range Selection - PRS..............94
Putting your vehicle in or out of gear:...........92
Understanding Your SelectShift Automatic ™ Transmission.......................... 93
Automatic Transmission Fluid Check.............................................................169
Automatic Transmission Fluid Filter.............171
Checking Automatic Transmission Fluid.................................................................... 169
Auxiliary Power Points
..................................76
110 Volt AC Power Point..................................... 76
12 Volt DC Power Point....................................... 76
Locations................................................................. 76
Auxiliary Switches.......................................246 Upfitter Interface Module................................ 247
B
Battery See: Changing the 12V Battery....................... 173
Bonnet Lock See: Opening and Closing the Hood............161
Booster Seats
..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check...........................................171 Brake Fluid Service Interval............................. 172
Brakes.................................................................97 General Information............................................ 97
Breaking-In......................................................137
Bulb Specification Chart...........................232
C
Canceling the Set Speed...........................103
Capacities and Specifications................223 Air Conditioning System.................................. 223
Alternative Engine Oil for Extremely Cold Climates........................................................... 226
291
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

D
Data Recording..................................................7
Comfort, Convenience and Entertainment
Data........................................................................\
9
Event Data................................................................. 9
Service Data............................................................. 8
Services That Third Parties Provide...............10
Services That We Provide.................................. 10
Vehicles With a Connectivity Device.............10
Vehicles With an Emergency Call System................................................................... 11
Vehicles With SYNC.............................................. 11
Daytime Running Lamps..............................51
Digital Radio
..................................................238
HD Radio Reception and Station
Troubleshooting............................................ 239
Direction Indicators
........................................52
Doors and Locks.............................................42
Driver Alert.........................................................111 Using Driver Alert.................................................. 111
Driver and Passenger Airbags....................33 Children and Airbags........................................... 37
Passenger Airbag On and Off Switch ..........33
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids.......................................................111
Driving Hints....................................................137
Driving Through Water................................138
DRL See: Daytime Running Lamps.......................... 51
E
Economical Driving
.......................................137
Electromagnetic Compatibility...............267
Emission Law..................................................88
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........89
Tampering With a Noise Control System................................................................ 88
End User License Agreement.................269 SYNC End User License Agreement
(EULA).............................................................. 269
Engine Block Heater
.....................................80
Using the Engine Block Heater....................... 80
Engine Coolant Check................................165 Adding Coolant................................................... 165Coolant Change...................................................
167
Engine Coolant Temperature Management.................................................. 168
Fail-Safe Cooling................................................. 167
Recycled Coolant................................................ 167
Severe Climates................................................... 167
Engine Emission Control
.............................88
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check
...........................................163
Adding Engine Oil............................................... 163
Engine Oil Dipstick.......................................163
Engine Specifications.................................219 Drivebelt Routing................................................ 219
Environment
......................................................15
Essential Towing Checks...........................130 Before Towing a Trailer..................................... 134
Hitches..................................................................... 131
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 135
Safety Chains........................................................ 131
Trailer Brakes......................................................... 131
Trailer Lamps........................................................ 134
Trailer Towing Connector................................ 130
When Towing a Trailer...................................... 135
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
................................................55
Fold-Away Exterior Mirrors............................... 55
Power Exterior Mirrors........................................ 55
Telescoping Mirrors ............................................ 56
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel......................... 213
Floor Mats
.......................................................138
Ford Credit.........................................................12
US Only...................................................................... 12
Ford Protect
...................................................248
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 249
Ford Protect Extended Service Plans (U.S. Only).................................................................. 248
Fuel and Refueling
.........................................82
293
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Fuel Consumption.........................................86
Advertised Capacity........................................... 86
Fuel Economy....................................................... 86
Fuel Filter..........................................................173
Fuel Quality - E85..........................................82 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 82
Switching Between E85 and Gasoline.........83
Fuel Quality - Gasoline................................84 Choosing the Right Fuel.................................... 84
Fuel Shutoff
.....................................................141
Fuses..................................................................151
Fuse Specification Chart............................151 Engine Compartment Fuse Box..................... 151
Passenger Compartment Fuse Box............156
G
Gauges................................................................57 2.3 Inch Display...................................................... 57
8 Inch Display........................................................ 58
Engine Coolant Temperature Gauge............59
Engine Oil Pressure Gauge............................... 59
Fuel Gauge.............................................................. 59
Transmission Fluid Temperature Gauge.................................................................. 59
Gearbox See: Transmission................................................ 92
General Information on Radio Frequencies
...................................................39
General Maintenance Information.......250 Multi-point Inspection...................................... 252
Owner Checks and Services........................... 251
Protecting Your Investment........................... 250
Why Maintain Your Vehicle?......................... 250
Why Maintain Your Vehicle at Your Dealership?..................................................... 250
Getting Assistance Outside the U.S. and Canada..........................................................148
Getting the Services You Need................145 Away From Home............................................... 145
H
Handbrake See: Parking Brake............................................... 98
Hazard Flashers
..............................................141 Headlamp Adjusting
See: Adjusting the Headlamps...................... 175
Headlamp Removal See: Removing a Headlamp........................... 176
Headrest See: Head Restraints........................................... 73
Head Restraints...............................................73
Heating See: Climate Control........................................... 70
Hill Start Assist...............................................98 Switching the System On and Off.................99
Using Hill Start Assist......................................... 99
Hints on Controlling the Interior Climate.............................................................71
Defogging the Side Windows in Cold Weather............................................................... 72
General Hints........................................................... 71
Quickly Cooling the Interior............................... 72
Quickly Heating the Interior............................... 71
Recommended Settings for Cooling.............72
Recommended Settings for Heating.............71
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 72
Hints on Driving With Anti-Lock Brakes..............................................................97
Hood Lock See: Opening and Closing the Hood............161
Horn....................................................................48
I
Ignition Switch.................................................78
In California (U.S. Only).............................146
Information Display Control......................48
Information Displays
.....................................63
General Information............................................ 63
Information Messages
.................................66
AdvanceTrac and Traction Control...............66
Battery and Charging System.......................... 67
Doors and Locks................................................... 67
Engine....................................................................... 67
Fuel........................................................................\
.... 68
Maintenance.......................................................... 68
Power Steering..................................................... 69
Transmission......................................................... 69
Installing Child Restraints............................19 Child Seats............................................................... 19
294
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Perchlorate.........................................................11
Playing Media From a USB Device........243
Selecting the USB Device............................... 243
Supported Audio File Formats...................... 243
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats......................................................75
Recline Adjustment............................................. 75
Power Steering Fluid Check......................172
Power Windows
..............................................55
Accessory Delay.................................................... 55
One-Touch Down................................................. 55
Pre-Collision Assist
.......................................116
Adjusting the Pre-Collision Assist
Settings............................................................... 117
Blocked Sensors.................................................. 118
Distance Indication and Alert.......................... 117
Using the Pre-Collision Assist System........116
Protecting the Environment........................15
Puncture See: Changing a Road Wheel......................... 213
R
Rear Axle
...........................................................96
Rear Passenger Climate Controls.............72
Setting the Blower Motor Speed.................... 72
Switching the Rear Climate Control On and Off........................................................................\
.. 72
Rear View Camera........................................101 Using the Rear View Camera System..........101
Rear View Camera See: Rear View Camera.................................... 101
Recommended Towing Weights............126 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 129
Reduced Engine Performance.................137
Refueling...........................................................85 Fuel Filler Cap....................................................... 86
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
Reprogramming the Remote Control..........40
Sounding the Panic Alarm................................. 41
Removing a Headlamp...............................176
Repairing Minor Paint Damage...............185 Replacement Parts
Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................41
Reporting Safety Defects (Canada Only)..............................................................150
Reporting Safety Defects (U.S. Only)...............................................................149
Resuming the Set Speed..........................104
Roadside Assistance
..................................140
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 141
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 140
Vehicles Sold in the United States: Using Roadside Assistance.................................... 140
Roadside Emergencies..............................140
Running-In See: Breaking-In................................................... 137
Running Out of Fuel......................................84 Filling a Portable Fuel Container.................... 85
S
Safety Precautions
........................................82
Satellite Radio...............................................241
Satellite Radio Electronic Serial Number
(ESN)................................................................. 242
Satellite Radio Reception Factors................241
SiriusXM Satellite Radio Service................... 241
Troubleshooting................................................. 242
Scheduled Maintenance Record............257
Scheduled Maintenance
..........................250
Seatbelt Extensions.......................................31
Seatbelt Height Adjustment.....................30
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Seats....................................................................73
Security..............................................................45
Setting the Cruise Control Speed..........103 Changing the Set Speed.................................. 103
296
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index

Following a Vehicle............................................
105
Hilly Condition and Trailer Tow Usage.................................................................. 107
Overriding the Set Speed................................ 107
Resuming the Set Speed................................. 107
Setting the Adaptive Cruise Speed.............105
Setting the Gap Distance................................ 106
Switching Adaptive Cruise Control Off....................................................................... 108
Switching Adaptive Cruise Control On........................................................................\
105
Switching to Normal Cruise Control............110
System Not Available....................................... 109
Using Snow Chains.....................................207
Using Traction Control...............................100 Switching the System Off .............................. 100
System Indicator Lights and Messages......................................................... 100
Using Voice Recognition...........................244 Phone Voice Service......................................... 244
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Identification Number
.................221
Vehicle Storage.............................................185
Body........................................................................\
185
Brakes..................................................................... 186
Cooling system.................................................... 186
Disconnecting Your 12 Volt Battery..............186
Engine..................................................................... 186
Fuel system.......................................................... 186
General................................................................... 185
Miscellaneous...................................................... 186
Removing Vehicle From Storage.................. 186
Tires........................................................................\
. 186
Ventilation See: Climate Control........................................... 70
VIN See: Vehicle Identification Number.............221
W
Warning Lamps and Indicators................60 Airbag Warning Lamp........................................ 60
Anti-Lock Brake System Warning Lamp
................................................................... 60Battery.....................................................................
60
Brake System Warning Lamp......................... 60
Cruise Control Indicator.................................... 60
Direction Indicator............................................... 60
Engine Coolant Temperature Warning Lamp..................................................................... 61
Engine Oil................................................................. 61
Fasten Seatbelt Warning Lamp....................... 61
Headlamp High Beam Indicator...................... 61
Low Fuel Level Warning Lamp......................... 61
Low Tire Pressure Warning Lamp................... 61
Powertrain Malfunction/Electronic Throttle Control.................................................................. 61
Service Engine Soon............................................ 61
Tow Haul Indicator............................................... 62
Traction Control Indicator................................. 62
Traction Control System Off............................ 62
Washer Fluid Check
......................................173
Washers See: Cleaning the Exterior............................... 180
See: Wipers and Washers................................. 49
Waxing..............................................................182
What Is Automatic High Beam Control.............................................................53
What Is Cruise Control
...............................103
Wheel Nuts See: Changing a Road Wheel......................... 213
Wheels and Tires..........................................188 General Information.......................................... 188
Technical Specifications................................... 217
Windows and Mirrors....................................55
Windshield Washers.....................................49
Windshield Wipers
........................................49
Speed Dependent Wipers................................ 49
Wiper Blades See: Checking the Wiper Blades................... 174
Wipers and Washers.....................................49
298
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index