Blind Spot Information System Information Messages
Action
Message
Displays if the blind spot information system sensors are
blocked.
Blind Spot Not Available
Sensor Blocked See
Manual
Displays if you attach a trailer to your vehicle.
Blis Deactivated Trailer
Attached
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Blind Spot System Fault
CROSS TRAFFIC ALERT WARNING: Do not use the cross
traffic alert system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before
reversing out of a parking space. The
cross traffic alert system is not a
replacement for careful driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash. The system alerts you of vehicles
approaching from the sides behind your
vehicle when you shift into reverse (R).
Using Cross Traffic Alert
The system detects vehicles that approach
at a speed between
4 mph (6 km/h) and
37 mph (60 km/h). Coverage decreases
when the sensors are partially, mostly or
fully obstructed. Slowly reversing helps
increase the coverage area and
effectiveness.
The system turns on when you start the
engine and you shift into reverse (R). The
system turns off when you shift out of
reverse (R).
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Note:
Certain states require
electric trailer brakes for trailers
over a specified weight. Be sure to
check state regulations for this
specified weight. The maximum
trailer weights listed may be limited
to this specified weight, as the
vehicle ’s electrical system may not
include the wiring connector
needed to activate electric trailer
brakes. Your vehicle may tow a trailer
provided the maximum trailer
weight is less than or equal to the
maximum trailer weight listed for
your vehicle configuration on the
following chart. Maximum
Trailer Frontal Area
Maximum
Trailer Weight
Maximum
Gross
Combined
Weight Ratio
Powertrain
20 ft² (1.86 m²)
2,000 lb
(907 kg)
5,860 lb
(2,658 kg)
1.5L EcoBoost
20 ft² (1.86 m²)
2,200 lb
(997 kg)
6,260 lb
(2,839 kg)
2.0L EcoBoost
Calculated with SAE J2807
method.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications. •
Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's
load in the Load Carrying chapter. See
Load Limit
(page 227).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
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OFF-ROAD DRIVING
What Is Off-Road Driving
Off-road driving is driving your vehicle on
unsurfaced roads or trails, made from dirt,
rocks, sand and mud.
Your vehicle has been designed and
equipped to explore those places where
the road cannot take you, whether you
choose a forest trail or the open desert.
Off-Road Driving Precautions
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
Before going off-road, consult with your
local governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Tread Lightly is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nation ’s wilderness areas. The U.S.
Forest Service and Bureau of Land
Management is encouraging you to help
preserve our national forest and other
public and private lands by treading lightly.
Before taking your vehicle off-road, do a
basic vehicle inspection to make sure that
the vehicle is in top working condition. Before you venture off road, have a clear
mental picture of the underside of your
vehicle. Learn the location of any low
hanging items and any skid plates that may
be on the vehicle. You can avoid snagging
them on rocks and other obstacles if you
know where they are.
Memorizing some basic dimensions helps
you confidently deal with off-road
obstacles. Get to know your vehicle
’s
height and width, its lowest point, its
wading depth and angles. Familiarize
yourself with your vehicle ’s on-board
technology features.
We recommend driving at least two
vehicles when driving off-road. The buddy
system helps make sure that help is close
at hand should a vehicle become stuck or
damaged.
We recommend taking supplies such as a
first aid kit, supply of water, tow strap and
cell or satellite phone with you any time
you plan an off-road excursion.
Basic Off-Road Driving Techniques
Grip the steering wheel with your thumbs
on the outside of the rim. This reduces the
risk of injury due to abrupt steering wheel
motions that occur when negotiating rough
terrain.
Control your throttle, brake and steering
inputs in a smooth manner. Sudden inputs
to the controls can cause a loss of traction
for the vehicle, especially when on sloped
terrain or crossing obstacles such as rocks
or logs.
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Ease off the accelerator as you reach the
other side to diminish the front wave. Apply
the accelerator slowly and as necessary
to climb out of the other side.
Muddy waters can reduce the cooling
system effectiveness by depositing debris
into the radiator.
Extra care must be taken crossing any type
of water. Do not drive into water unless
necessary. You should only drive through
areas that are designated and approved.
High currents even in shallow water can
wash the dirt out from around your tires or
push your vehicle across slippery rocks or
surfaces.
Never attempt to cross flowing water that
is deeper than your vehicles ground
clearance. Even in low currents your
vehicles body surface area can be pushed
downstream and out of control.
Do not cross any body of water that is fast
flowing and rising, wait for the flow rate to
reduce.
Determine exit points that are downstream
of your entry point to allow for drifting.
If there are other vehicles ahead, wait until
they
’ve left the water. Unsettled water can
make a safe passage more challenging.
Know your vehicle ’s abilities and be able
to recover it if something goes wrong.
Keep the doors fully closed during a water
crossing.
Vehicles used to traverse water regularly
should be periodically inspected for signs
of water ingestion in all of the vehicle's
fluids. If water is found inside your vehicle
fluids, service your vehicle or see an
authorized dealer.
After driving through water and as soon as
it is safe to do so, check the brakes, horn,
lights, and steering wheel to make sure
everything is still in working order. Avoid Getting High-Centered
Always keep available ground clearance
in mind and pick a route that minimizes the
risk of catching the underside of the vehicle
on an obstacle and getting high-centered.
Freeing A Stuck Vehicle
WARNING: Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
Recovery hooks are mounted to the
vehicle's structure and are used to pull out
the vehicle from a surface or location when
stuck. Recover your vehicle using various
towing apparatus attached to your
recovery hook such as winch, open hook,
or strap.
Note: Do not use recovery hooks to
recreationally tow your vehicle. See Towing
the Vehicle on Four Wheels
(page 240).
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute damage to the transmission
and tires may occur or the engine may
overheat.
If you are unable to free your vehicle call
roadside assistance. See
Roadside
Assistance (page 250).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
Vehicle damage could occur if towed
incorrectly, or by any other means.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
TOWING POINTS (IF EQUIPPED)
Your vehicle comes equipped with fixed
front recovery hooks. These hooks should
never have a load applied to them greater
than the gross vehicle weight rating of your
vehicle.
Note: When recovering your vehicle, we
recommend using both front hooks when
possible to minimize damage to the vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle. •
Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line within 10
degrees.
• Keep bystanders to the
sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online: Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805) Website
www.ford.ca
Facebook
FordServiceCA (English)
FordServiceQC (Français)
Twitter
@FordServiceCA
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