2021 DODGE DURANGO ESP

FALKEN TIRE CORPORATION
103
3. OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pr
essure with a gauge and inflate to the recommended cold air
pressure level listed on the driver door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring,
an

d proof of maintenance records should be kept. The owner(s)
should have the tires rebalanced if vibration is experienced, and the
vehicle’s alignment should be checked if uneven or rapid wear is
occurring, or when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken
de
aler or participating car dealership. The owner(s) must present
any supporting maintenance records and documentation neces -
sary to help determine if the tire(s) in question are deemed covered
by
the limited warranty or not.
4. LEGAL RIGHTS A
ll implied warranties, including warranties of merchantability
an
d fitness for a particular purpose shall be limited in duration to
the above period. To the extent permitted by law, Falken Tire Cor -
poration shall not be responsible for incidental or consequential
da
mages, such as loss of use of the tire or the vehicle on which it is
used, inconvenience, or commercial loss, some states do not allow
limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights, which
vary from state to state. This is the only express warranty applica -
ble to Falken brand tires and supersedes the terms of any previous
wa
rranty. Falken neither assumes nor authorizes anyone to make
or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter
sy
mbols: Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s
Symbol can be found as a part of the tire size designation (ex: 215/
65HR16) or after the load index immediately following the tire size
designation (ex: 215/65R16 97H). The Speed Rating’s Symbol
indicates the maximum speed that a tire can handle when properly
inflated and loaded.

FALKEN TIRE CORPORATION
107
TEMPERATURE
The temperature grades are A
(the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate
heat when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce in tire life, and excessive
temperature can lead to sudden tire failure. The grade C corresponds
to a level of performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard No.109. Grades B
and A represent higher levels of performance on the laboratory test
wheel than minimum required by law.
WARNING!
The traction grades assigned to this tire is based on straight ahead
br
aking traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for each tie is established for a tire that is
pr
operly inflated and not overloaded. Excessive speed,
under-inflation, or excessive loading either separately or in
combination, can cause heat buildup and possible tire failure.

GENERAL TIRE
117
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTNA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
CONTINENTAL TIRE NORTH AMERICA’S (CTNA) OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle.
Yo
ur tires may be covered under the vehicle manufacturer’s limited
warranty. If not, this CTNA Policy applies and replacement of Eligible
Tires can be made by any vehicle dealer authorized to handle General
brand tire adjustments or a General brand authorized dealer
(“Authorized Dealer”). CTNA will replace the tire pursuant to the
terms of this Limited Warranty and Adjustment Policy. Tires that are
replaced under an adjustment basis under this Limited Warranty and
Adjustment Policy become the property of CTNA.
OWNER’S OBLIGATIONS

To make an eligible claim under this Limited Warranty and Adjustment
Po
licy, the owner must present a claim with the tire to an authorized
dealer. For the nearest authorized dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown
on the back of this Limited Warranty and Adjustment Policy. Owner
must present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the
CTNA Limited Warranty Claim Form or dealer replacement sales
receipt.

Owner is responsible for paying all applicable taxes set forth under
th
is Limited Warranty and Adjustment Policy. Owner is also
responsible for paying local tire disposal fees and any parts or service
regardless of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems and tire
repairs. Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.

GOODYEAR® DUNLOP® TIRES
127
DO NOT SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice,
mu
d or sand. The centrifugal forces generated by a free-spinning tire/
wheel assembly may cause sudden tire explosion, resulting in vehicle
damage and/or serious personal injury to you or a bystander. Never
exceed 35 mph (55 km/h), as indicated on your speedometer. Use a
ge

ntle backward and forward rocking motion to free your vehicle for
continued driving. Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle that is stuck
or when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two thirty-seconds
of
an inch (2/32") remaining tread depth. All new tires have tread
wear indicators which appear as smooth banks in the tread grooves
when they wear to the two thirty seconds of an inch (2/32") level.
Many wet weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible to
penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of
da
mage and their general condition is important for safety. If you
have any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges or air loss always require tire
removal and expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR
Goodyear® does not warrant any inspection or repair process. The
re
pair is entirely the responsibility of the repairer and should be made
in accordance with established Rubber Manufacturers Association
(RMA) procedures.
Tire Pressure Monitoring System (TPMS) Alert
Refer to your vehicle Owner’s Manual for more information on what
to
do if the Tire Pressure Monitoring System (TPMS) alert activates.

GOODYEAR® DUNLOP® TIRES
132
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies
on
ly to the Original Equipment tires supplied with your vehicle. In
order for Goodyear® Run-Flat (Extended Mobility Technology
[EMT], RunOnFlat [ROF]) or Dunlop® Run-Flat (Dunlop Self-
Supporting Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear® or Dunlop®
Run-Flat tires must use specific parts, such as a low tire pressure
monitoring system authorized by the Original Equipment vehicle
manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear® or Dunlop® Run-Flat tire is a high-performance tire
w i

th a remarkable feature: It can operate for limited distances with
very low or even no inflation pressure (refer to your Vehicle Owner’s
Manual for these limitations). This is an important benefit, especially
if inflation loss occurs at a location where immediately stopping your
vehicle could be hazardous. TIRE PRESSURE MONITORING
SYSTEM ALERT Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure warning system
activates.
WARNING!
If the tire pressure-monitoring system signals an alert, follow
th
ese safety precautions to prevent a loss of vehicle control that
could result in serious personal injury or death:
• Slow your speed. Do not exceed 50
mph (80 kph).
• Avoid hard cornering, hard braking and severe handling maneu -
v
ers.
• Avoid potholes and other road hazards.
R
emember that when your tires have lost air pressure, your
ve
hicle’s handling capability is reduced, particularly during
severe maneuvers.

MICHELIN®
160
2. The tires have been rotated and inspected by a participating
Michelin® tire retailer every 7,500 miles, and the attached
Mo

unting and Rotation Service Record has been fully completed
and signed;
3. The completed Service Record form, Original Owner/Tire Installa -
t
ion Information form, and the Original Invoice are presented to a
pa
rticipating Michelin® tire retailer at the time of adjustment
claim; and
4. The tires have not become unserviceable due to a condition listed
u
nder.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you
mu
st present your tire(s) to a participating Michelin® retailer. The
vehicle on which the tires were used must be available for inspection.
Michelin® tire retailers are listed in the yellow pages under “Tire
Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit
Card, etc.) and vehicle registration may be required. You pay service
charges for normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages. Tires presented for claim remain the property of the
consumer and Michelin® accepts no responsibility for loss or damage
to tires which are in the custody or control of a Michelin® tire retailer
for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection.
Tires accepted for claim become the property of Michelin® North
Am
erica, Inc.
No Michelin® representative, employee or retailer has the authority to
ma
ke or imply any representation, promise or agreement, which in
any way varies from the terms of this warranty.
This warranty applies only in the United States and Canada.

MICHELIN®
162

statute, but excluding claims for personal injury or property damage,
shall be finally resolved solely by arbitration, upon election by either
party, according to the formal dispute resolution procedures then in effect
of the National Arbitration Forum, or if the National Arbitration Forum is
no longer conducting such arbitrations, a successor organization thereto
or such other private arbitration service as you and Michelin® North
America, Inc. shall mutually agree (the actual authority involved, the
“Arbitral Body”). The Arbitral Body shall decide the issues submitted in
accordance herewith, provided that all substantive questions of law will
be determined under the laws of the State in which you purchased the
product at issue. You agree that no claim subject to arbitration shall be
arbitrated as a class action, or on a class-wide or representative basis, or
on behalf of the general public, or on behalf of other persons that may be
similarly situated. You agree that you do not have the right to act as a
private attorney general, a class representative, or to participate as a
member of a class of claimants with any claim subject to arbitration. You
further agree that no claim subject to arbitration shall be heard by a jury
and that any judgment or award of the Arbitral Body will be final and not
subject to judicial review. All arbitrations will be conducted as document
hearings. Each party shall bear its own costs arising from and associated
with the document hearing with MICHELIN® the exception of the
arbitrator’s fee which will be borne by all parties in equal shares. If either
party requests any procedures beyond a document hearing, the
requesting party will be responsible for all fees, including filing and
administrative fees, above and beyond the fees required for document
hearings. Any award of the arbitrator(s) may be entered as a judgment
and shall be enforceable in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information about arbitration may be obtained and
claims may be filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.

TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture,
i m

pact damage, improper inflation, overloading or other conditions
resulting from use or misuse. Tire failures, such as a rapid air loss or a
tread and belt detachment, may increase risk of injury or death and/
or property damage. To reduce the risk of a tire failure, Michelin®
recommends you thoroughly read and follow the recommendations

MICHELIN®
166
For Example Only:
• Gauge reading of hot tire:.............................................. 32 psi (220 kPa)
•
If recommended cold inflation pressure is: ................ 30 psi (205 kPa)

•
Desired gauge reading of hot tire 30 + 4 psi =... 34 psi (205 + 30 = 235 kPa)

•
Therefore: add 2 psi.................................................................... (15 kPa)
C
heck cold pressure as soon as possible, preferably within 24 hours.
“B
leeding” air from hot tires could result in underinflation. Use an
accurate tire gauge to check pressures. Never allow children to
inflate or deflate tires.
FOR MICHELIN® PAX® SYSTEM TIRES/SELF-SUPPORTING
ZE
RO PRESSURE (ZP) TIRES CHECK INFLATION PRESSURES
AS SOON AS POSSIBLE FOLLOWING A LOW PRESSURE
WARNING
The PAX® System requires a functioning, correctly calibrated
on
-board vehicle tire pressure monitoring system (TPMS) to
monitor the air pressure and alert the driver when a low pressure
event occurs. Be certain to ensure that your vehicle’s TPMS is
functioning and is correctly calibrated. Refer to your vehicle
Owner’s Manual or your vehicle dealer.
Low pressure warning systems are designed to alert the driver to a
lo
w air pressure situation in at least one tire on the vehicle. While your
ZP tires are designed to provide continued mobility in the event of an
air loss, the sooner you respond to a warning and take corrective
action, the greater the likelihood that the tire can be returned to
service.
Always visually inspect your MICHELIN® PAX® System tire and
se
lf-supporting tires and use a pressure gauge to check the air
pressure in all four tires following any low pressure warning.
(Unless advised to do otherwise by the manufacturer of your low
pressure warning system.)
If the tire pressure is at or below 18 PSI, proceed to the nearest
Au
thorized PAX® System Retailer for PAX® tires or a participating
Michelin® tire retailer for ZP tires or a representative of your
vehicle manufacturer if advised to do so in your vehicle Owner’s
Manual and have the tire demounted and thoroughly inspected for
possible internal damage.
If you are unable to see any damage to the tire, and the tire pressure
is
more than 18 PSI, reinflate your tire to the proper air pressure. See