2021 DODGE DURANGO emergency towing

6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 243
ASSIST AND SOS MIRROR — IF EQUIPPED...... 243
JACKING AND TIRE CHANGING ........................ 247 Preparations For Jacking ............................ 247
Jack Location ................................................. 248
Spare Tire Stowage ....................................... 249
Spare Tire Removal ....................................... 249
Jacking Instructions ..................................... 251
JUMP STARTING .................................................. 255
Preparations For Jump Start......................... 255Jump Starting Procedure .............................. 256
REFUELING IN EMERGENCY –
IF EQUIPPED ........................................................ 257
IF YOUR ENGINE OVERHEATS ............................ 258
MANUAL PARK RELEASE ................................... 258
FREEING A STUCK VEHICLE .............................. 260
TOWING A DISABLED VEHICLE .........................261
Rear Wheel Drive Models ............................. 262
All Wheel Drive Models ................................. 263
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 263
EVENT DATA RECORDER (EDR) ......................... 263
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 264
Maintenance Plan ......................................... 265
ENGINE COMPARTMENT .................................... 268
3.6L Engine ................................................... 268
5.7L Engine ................................................... 269
Checking Oil Level ......................................... 270
Adding Washer Fluid .................................... 270
Maintenance-Free Battery ........................... 270Pressure Washing ......................................... 271
VEHICLE MAINTENANCE..................................... 271
Engine Oil ...................................................... 271
Engine Oil Filter ............................................ 272
Engine Air Cleaner Filter ............................ 272
Air Conditioner Maintenance ..................... 273
Accessory Drive Belt Inspection ................... 275Body Lubrication .......................................... 276
Windshield Wiper Blades ............................. 276
Exhaust System ............................................ 279
Cooling System .............................................. 280
Brake System ............................................... 283
Automatic Transmission ............................... 284
Front/Rear Axle Fluid ................................... 285Transfer Case ............................................... 285
Fuses.............................................................. 286
Bulb Replacement......................................... 293 TIRES ..................................................................... 295
Tire Safety Information ................................. 295
Tires — General Information ........................ 303Tire Types....................................................... 306Spare Tires — If Equipped ............................ 307
Wheel And Wheel Trim Care ........................ 309Snow Traction Devices ................................. 310
Tire Rotation Recommendations ................ 312
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................... 312
Treadwear...................................................... 312
Traction Grades ............................................. 313Temperature Grades..................................... 313
STORING THE VEHICLE .................................... 313
BODYWORK .......................................................... 313 Protection From Atmospheric Agents .......... 313
Body And Underbody Maintenance ............. 314
Preserving The Bodywork ............................. 314
INTERIORS ........................................................... 315
Seats And Fabric Parts ................................. 315
Plastic And Coated Parts .............................. 315
Leather Surfaces........................................... 316
Glass Surfaces ............................................. 316

21_WD_OM_EN_USC_t.book Page 6

194SAFETY
Disabling And Enabling HSA
This feature can be turned on or turned off.
To change the current setting see Ú page 159.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When Rain
Brake Support is active, there is no notification to
the driver and no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Controller (EBC) will prepare the brake system for
a panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce engine power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the
spinning wheel. This will allow more engine power
to be applied to the wheel that is not spinning.
BLD may remain enabled even if TCS and ESC are
in reduced modes.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission
in PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

21_WD_OM_EN_USC_t.book Page 194

IN CASE OF EMERGENCY261
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled 4x4 vehicles may also be towed as described under Ú page 153.
Towing Condition Wheels OFF The Ground Rear-Wheel Drive ModelsAll-Wheel Drive Models
With Single-Speed Transfer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONE If Transmission Is Operable:Transmission in
NEUTRAL
30 mph (48 km/h) max speed
30 miles (48 km) max distance NOT ALLOWED Detailed Instructions
Úpage 153
Transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow Front If Transmission Is Operable:
Transmission in
NEUTRAL
30 mph (48 km/h) max speed
30 miles (48 km) max distance NOT ALLOWED
NOT ALLOWED
Rear OK NOT ALLOWEDNOT ALLOWED
Flatbed ALL BEST METHOD OKBEST METHOD7

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262IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the vehicle's battery is discharged, instructions
on shifting the automatic transmission out of PARK
(P) in order to move the vehicle can be found on
Ú page 258.
REAR WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed
(with rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
For instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 258.
The towing speed must not exceed
30 mph (48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 30 miles (48 km), tow with the rear
wheels
OFF the ground. Acceptable methods are to
tow the vehicle on a flatbed, or with the front
wheels raised and the rear wheels on a towing
dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight
position) with the rear wheels raised and the front
wheels ON the ground.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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IN CASE OF EMERGENCY263
ALL WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of the
vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles with a
two-speed transfer case may be towed (in the
forward direction, with ALL wheels on the ground),
IF the transfer case is in NEUTRAL (N) and the
transmission is in PARK Úpage 153. Vehicles equipped with a single-speed transfer
case have no NEUTRAL (N) position, and therefore
must
be towed will all four wheels OFF the ground.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 221.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 222.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
7

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SERVICING AND MAINTENANCE307
Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall. If you need snow tires, select tires
equivalent in size and type to the original
equipment tires. Use snow tires only in
sets of four; failure to do so may
adversely affect the safety and handling of
your vehicle.
Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph
(120 km/h) refer to original equipment or an authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice,
skid and traction capability on wet or dry surfaces
may be poorer than that of non-studded tires.
Some states prohibit studded tires; therefore, local
laws should be checked before using these tire
types.
SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 148.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire and
wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle. If
your vehicle has this option, refer to an authorized
tire dealer for the recommended tire rotation
pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire and Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
WARNING!
Do not use Summer tires in snow/ice conditions.
You could lose vehicle control, resulting in
severe injury or death. Driving too fast for
conditions also creates the possibility of loss of
vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic car
wash with a compact or limited use temporary
spare installed. Damage to the vehicle may
result.
8

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330 D
Daytime Running Lights
................................... 49Defroster, Windshield.................................... 240De-Icer, Remote Start...................................... 21Diagnostic System, Onboard........................... 99Dipsticks Oil (Engine)................................................ 270Disabled Vehicle Towing................................ 261DisposalAntifreeze (Engine Coolant)....................... 282Door Ajar................................................... 92, 93Door Ajar Light.......................................... 92, 93Door Locks............................................... 22, 26Child-Protection Door Lock —Rear Doors.............................................. 26Doors............................................................... 22Driver’s Seat Back Tilt.............................. 29, 30Driving........................................................... 156DVD Player (Video Entertainment System).... 178
E
Economy (Fuel) Mode.................................... 107Electric Brake Control System....................... 190Anti-Lock Brake System............................. 189Electronic Roll Mitigation................. 191, 194Electric Remote Mirrors................................... 44Electrical Outlet, Auxiliary (Power Outlet)......... 68Electronic Speed Control (Cruise Control)...... 120Electronic Stability Control (ESC)...................191Electronic Throttle Control Warning Light........ 92
Electronically Shifted Transfer Case............. 112Emergency Gas Can Refueling...................... 257Emergency, In Case OfFreeing Vehicle When Stuck..................... 260Hazard Warning Flasher........................... 243Jacking..................................................... 247Jump Starting........................................... 255Emission Control System Maintenance........ 100Engine........................................................... 268Air Cleaner................................................ 272Block Heater............................................. 104Break-In Recommendations..................... 104Checking Oil Level.................................... 270Compartment.................................. 268, 269Compartment Identification............. 268, 269Cooling..................................................... 280Exhaust Gas Caution....................... 241, 242Fails To Start............................................ 103Flooded, Starting...................................... 103Fuel Requirements.......................... 318, 321Jump Starting........................................... 255Oil.................................................... 271, 321Oil Filler Cap............................................. 268Oil Filter.................................................... 272Oil Selection........................... 271, 321, 322Oil Synthetic............................................. 272Overheating.............................................. 258Starting..................................................... 101Enhanced Accident Response
Feature................................................ 221, 263
Ethanol.......................................................... 319Exhaust Gas Cautions.......................... 241, 242Exhaust System................................... 241, 279Exterior Lights............................... 48, 241, 293
F
FiltersAir Cleaner
................................................ 272Air Conditioning........................ 63, 273, 274Engine Oil................................................. 272Engine Oil Disposal................................... 272Flashers........................................................ 243Hazard Warning........................................ 243Turn Signals.............................. 98, 241, 294Flash-To-Pass...................................................50Flooded Engine Starting................................ 103Fluid Capacities............................................ 321Fluid Leaks.................................................... 241Fluid Level ChecksBrake........................................................ 283Engine Oil................................................. 270Fluids And Lubricants.................................... 323Fog Lights..................................................... 294Fog Lights, Service........................................ 294Fold-Flat Seats.................................................29Folding Rear Seats...........................................31Forward Collision Warning............................ 199Four-Way Hazard Flasher.............................. 243Freeing A Stuck Vehicle................................. 260Front Axle (Differential)................................. 285

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