2021 DODGE DURANGO tow

156STARTING AND OPERATING
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop, leaving
it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 5 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
6. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for one second.

N (Neutral) Button

7. When the N (Neutral) indicator light turns off, release the N (Neutral) button.
8. After the N (Neutral) button has been released, the transfer case will shift to the position
indicated by the selector switch.
9. Shift the transmission into PARK and turn the engine off. 10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into REVERSE or DRIVE,
release the brake pedal, and check that the
vehicle operates normally.
DRIVING TIPS
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance and a
narrower track to make them capable of
performing in a wide variety of off-road
applications. Specific design characteristics give
them a higher center of gravity than conventional
passenger cars.
An advantage of the higher ground clearance is a
better view of the road, allowing you to anticipate
problems. They are not designed for cornering at
the same speeds as conventional passenger cars
any more than sports cars are designed to perform
satisfactorily in off-road conditions. Avoid sharp
turns or abrupt maneuvers. As with other vehicles
of this type, failure to operate this vehicle correctly
may result in loss of control or vehicle rollover.

21_WD_OM_EN_USC_t.book Page 156

168MULTIMEDIA
Trailer
Camera
When the Trailer button is pressed on the touchscreen, the system will display settings related to trailer towing.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Trailer SelectSelect from “Trailer 1”, “Trailer 2”, “Trailer 3”, and “Trailer 4”. These trailer
designations can be used to save different trailer settings.
Trailer Brake Type This setting will set the system to a specific trailer type. The available options
are “Light Electric”, “Heavy Electric”, “Light Electric-Over-Hydraulic”, and
“Heavy Electric-Over-Hydraulic”.
Trailer Name This setting will personalize the trailer name depending on the type of trailer
you are hauling. Select the trailer name from the following list: trailer, boat,
car, cargo, equipment, flatbed, horse, livestock, motorcycle, snowmobile,
travel, and utility.
When the Camera button is pressed on the touchscreen, the system displays the options related to the vehicle’s camera features.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name
Description
ParkView Backup Camera DelayThis setting will add a timed delay to the ParkView Backup Camera when
shifting out of REVERSE.
ParkView Backup Camera Active Guidelines This setting will turn the ParkView Backup Camera Active Guidelines on or off.

21_WD_OM_EN_USC_t.book Page 168

194SAFETY
Disabling And Enabling HSA
This feature can be turned on or turned off.
To change the current setting see Ú page 159.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When Rain
Brake Support is active, there is no notification to
the driver and no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Controller (EBC) will prepare the brake system for
a panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce engine power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the
spinning wheel. This will allow more engine power
to be applied to the wheel that is not spinning.
BLD may remain enabled even if TCS and ESC are
in reduced modes.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission
in PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

21_WD_OM_EN_USC_t.book Page 194

SAFETY195
Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
Note that TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and follow
the trailer tongue weight recommendations
Úpage 142.

When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced and you may feel the brakes
being applied to individual wheels to attempt to
stop the trailer from swaying. TSC is disabled when
the ESC system is in the “Partial Off” mode.

AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BSM) —
I
F EQUIPPED
BSM uses two radar sensors, located inside the
rear fascia/bumper, to detect highway licensable
vehicles (automobiles, trucks, motorcycles, etc.) that enter the blind spot zones from the rear/front/
side of the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning Light
will momentarily illuminate in both outside
rearview mirrors to let the driver know that the
system is operational. The BSM system sensors
operate when the vehicle is in any forward gear.
The BSM detection zone covers approximately one
lane in width, on both sides of the vehicle 12 ft
(3.8 m). The zone length starts at the side of the
vehicle, near the B-pillar, and extends
approximately 10 ft (3 m) beyond the rear fascia/
bumper of the vehicle. The BSM system monitors
the detection zones on both sides of the vehicle
when the vehicle speed has reached
approximately 6 mph (10 km/h) or higher and will
alert the driver of vehicles in these areas.
NOTE:
The BSM system DOES NOT alert the driver
about rapidly approaching vehicles that are
outside the detection zones.
The BSM system detection zone DOES NOT
change if your vehicle is towing a trailer. There -
fore, visually verify the adjacent lane is clear for
both your vehicle and trailer before making a
lane change. If the trailer or other object (i.e.,
bicycle, sports equipment) extends beyond the
side of your vehicle, this may result in random
false detections on the trailer, and false chimes
when the turn signal is used Ú page 159.
The BSM system can become blocked if snow,
ice, mud, or other road contaminations accumu -
late on the rear fascia/bumper where the radar
sensors are located. The system may also
detect blockage if the vehicle is operated in
areas with extremely low radar returns such as
a desert or parallel to a large elevation drop. If
blockage is detected, a “Blind Spot Temporarily
Unavailable, Wipe Rear Corners” message will
display in the cluster, both mirror lights will illu -
minate, and BSM and RCP alerts will not occur.
This is normal operation. The system will auto -
matically recover and resume function when the
condition clears. To minimize system blockage,
do not block the area of the rear fascia/bumper
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
6

21_WD_OM_EN_USC_t.book Page 195

198SAFETY
Rear Cross Path (RCP)
RCP is intended to aid the driver when backing out
of parking spaces where their vision of oncoming
vehicles may be blocked. Proceed slowly and
cautiously out of the parking space until the rear
end of the vehicle is exposed. The RCP system will
then have a clear view of the cross traffic and if an
oncoming vehicle is detected, alert the driver.

RCP Detection Zones

RCP monitors the rear detection zones on both
sides of the vehicle, for objects that are moving
toward the side of the vehicle with a minimum
speed of approximately 5 mph (8 km/h), to objects
moving a maximum of approximately 20 mph
(32 km/h), such as in parking lot situations. When RCP is on and the vehicle is in REVERSE (R),
the driver is alerted using both the visual and
audible alarms, including reducing the radio
volume.
NOTE:In a parking lot situation, oncoming vehicles can be
blocked by vehicles parked on either side. If the
sensors are blocked by other structures or
vehicles, the system will not be able to alert the
driver.
Blind Spot Modes
Blind Spot has three selectable modes of
operation that are available in the Uconnect
system.
Blind Spot Alert Lights Only
When operating in Blind Spot Alert mode, the BSM
system will provide a visual alert in the appropriate
side view mirror based on a detected object.
However, when the system is operating in Rear
Cross Path (RCP) mode, the system will respond
with both visual and audible alerts when a
detected object is present. Whenever an audible
alert is requested, the radio is muted.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/Chime
mode, the BSM system will provide a visual alert in
the appropriate side view mirror based on a
detected object. If the turn signal is then activated,
and it corresponds to an alert present on that side
of the vehicle, an audible chime will also be
sounded. Whenever a turn signal and detected
object are present on the same side at the same
time, both the visual and audible alerts will be
issued. In addition to the audible alert the radio (if
on) will also be muted.
WARNING!
Rear Cross Path (RCP) detection is not a backup
aid system. It is intended to be used to help a
driver detect an oncoming vehicle in a parking
lot situation. Drivers must be careful when
backing up, even when using RCP. Always check
carefully behind your vehicle, look behind you,
and be sure to check for pedestrians, animals,
other vehicles, obstructions, and blind spots
before backing up. Failure to do so can result in
serious injury or death.

21_WD_OM_EN_USC_t.book Page 198

SAFETY205
SEAT BELT SYSTEMS
Buckle up even though you are an excellent driver,
even on short trips. Someone on the road may be
a poor driver and could cause a collision that
includes you. This can happen far away from home
or on your own street.
Research has shown that seat belts save lives, and
they can reduce the seriousness of injuries in a
collision. Some of the worst injuries happen when
people are thrown from the vehicle. Seat belts
reduce the possibility of ejection and the risk of
injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all
times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver And Passenger BeltAlert — If Equipped
BeltAlert is a feature intended to remind the
driver and outboard front seat passenger (if
equipped with outboard front passenger seat BeltAlert) to buckle their seat belts. The BeltAlert
feature is active whenever the ignition switch is in
the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch
is first in the START or ON/RUN position, a chime
will signal for a few seconds. If the driver or
outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) is
unbuckled when the ignition switch is first in the
START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard
front seat belts are buckled. The outboard front
passenger seat BeltAlert is not active when an
outboard front passenger seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated when
the vehicle is moving above a specified vehicle
speed range and the driver or outboard front seat
passenger is unbuckled (if equipped with outboard
front passenger seat BeltAlert) (the outboard front
passenger seat BeltAlert is not active when the
outboard front passenger seat is unoccupied). The
BeltAlert warning sequence starts by blinking the
Seat Belt Reminder Light and sounding an
intermittent chime. Once the BeltAlert warning
sequence has completed, the Seat Belt Reminder
Light will remain on until the seat belts are
buckled. The BeltAlert warning sequence may
repeat based on vehicle speed until the driver and occupied outboard front seat passenger seat belts
are buckled. The driver should instruct all
occupants to buckle their seat belts.
Change of Status
If the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning sequence
will begin until the seat belts are buckled again.
The outboard front passenger seat BeltAlert is not
active when the outboard front passenger seat is
unoccupied. BeltAlert may be triggered when an
animal or other items are placed on the outboard
front passenger seat or when the seat is folded flat
(if equipped). It is recommended that pets be
restrained in the rear seat (if equipped) in pet
harnesses or pet carriers that are secured by seat
belts, and cargo is properly stowed.
BeltAlert can be activated or deactivated by an
authorized dealer. FCA US LLC does not
recommend deactivating BeltAlert.
NOTE:If BeltAlert has been deactivated and the driver or
outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) is
unbuckled the Seat Belt Reminder Light will turn
on and remain on until the driver and outboard
front seat passenger seat belts are buckled.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
6

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208SAFETY
5. Position the shoulder belt across the shoulder and chest with minimal, if any slack so that it
is comfortable and not resting on your neck.
The retractor will withdraw any slack in the
shoulder belt.
6. To release the seat belt, push the red button on the buckle. The seat belt will automatically
retract to its stowed position. If necessary,
slide the latch plate down the webbing to allow
the seat belt to retract fully.
Lap/Shoulder Belt Untwisting Procedure
Use the following procedure to untwist a twisted
lap/shoulder belt.

1. Position the latch plate as close as possible to the anchor point.

2. At about 6 to 12 inches (15 to 30 cm) above the latch plate, grab and twist the seat belt
webbing 180 degrees to create a fold that
begins immediately above the latch plate.
3. Slide the latch plate upward over the folded webbing. The folded webbing must enter the
slot at the top of the latch plate.
4. Continue to slide the latch plate up until it clears the folded webbing and the seat belt is
no longer twisted.
Adjustable Upper Shoulder Belt Anchorage
In the driver and outboard front passenger seats,
the top of the shoulder belt can be adjusted
upward or downward to position the seat belt away
from your neck. Push or squeeze the anchorage
button to release the anchorage, and move it up or
down to the position that serves you best.

Adjustable Upper Anchorage

As a guide, if you are shorter than average, you will
prefer the shoulder belt anchorage in a lower
position, and if you are taller than average, you will
prefer the shoulder belt anchorage in a higher
position. After you release the anchorage button,
try to move it up or down to make sure that it is
locked in position.
NOTE:The adjustable upper shoulder belt anchorage is
equipped with an Easy Up feature. This feature
allows the shoulder belt anchorage to be adjusted
in the upward position without pushing or
squeezing the release button. To verify the
shoulder belt anchorage is latched, pull downward
on the shoulder belt anchorage until it is locked
into position.
WARNING!
Wearing your seat belt incorrectly could make
your injuries in a collision much worse. You
might suffer internal injuries, or you could
even slide out of the seat belt. Follow these
instructions to wear your seat belt safely and
to keep your passengers safe, too.
Position the shoulder belt across the shoulder
and chest with minimal, if any slack so that it
is comfortable and not resting on your neck.
The retractor will withdraw any slack in the
shoulder belt.
Misadjustment of the seat belt could reduce
the effectiveness of the safety belt in a crash.
Always make all seat belt height adjustments
when the vehicle is stationary.

21_WD_OM_EN_USC_t.book Page 208

222SAFETY
(Continued)
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

21_WD_OM_EN_USC_t.book Page 222