2021 DODGE DURANGO ignition

114STARTING AND OPERATING
NEUTRAL (N)
This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle Ú page 153.
SHIFTING PROCEDURE
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will remain
on and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
To retry a shift: return the control switch back to
the original position, make certain all shift
requirements have been met, wait five seconds
and try the shift again.
If all the requirements to select a new transfer
case position have been met, the current posi -
tion indicator light will turn off, the selected posi -
tion indicator light will flash until the transfer
case completes the shift. When the shift is
complete, the position indicator light for the
selected position will stop flashing and remain
on.
AWD AUTO To AWD LOW
NOTE:When shifting into or out of AWD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling
2 to 3 mph (3 to 5 km/h) or completely stopped.
Use either of the following procedures:
Preferred Procedure

1. With the engine running, slow the vehicle to 2 to 3 mph (3 to 5 km/h).

2. Shift the transmission into NEUTRAL.
3. While still rolling, push the AWD LOW control switch.
4. After the AWD LOW position indicator light is on (not flashing), shift the transmission back into
gear. Alternate Procedure

1. Bring the vehicle to complete stop.

2. With the ignition in ON/RUN position and
engine running, shift the transmission to
NEUTRAL.
3. Push the AWD LOW control switch.
4. After the AWD LOW position indicator light is on (not flashing), shift the transmission back into
gear.NOTE:
If steps 1 or 2 of either the “Preferred” or “Alter -
nate Procedure” are not satisfied prior to
attempting the shift or if they no longer are
being met while the shift attempt is in process,
the desired position indicator light will flash
continuously while the original position indicator
light is on, until all requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, then the
shift will not take place and no position indicator
lights will be on or flashing.
N (Neutral) Shift Procedure
For information regarding the transfer case N
(Neutral) shift procedure, see Ú page 154.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL position without first fully
engaging the parking brake. The transfer case
NEUTRAL position disengages both the front and
rear drive shafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.

21_WD_OM_EN_USC_t.book Page 114

STARTING AND OPERATING115
TOW N GO — IF EQUIPPED
Tow N Go combines the capabilities of the vehicle
control systems, along with driver input, to provide
optimum performance for road conditions.
Push any one of the four drive mode buttons to
select the desired mode.

Drive Mode Buttons
Tow N Go consists of the following positions:TRACK
– Track mode optimizes settings for
transmission, engine, driveline, and suspension
in order to maximize vehicle performance. Also
the electric power steering offers more feed -
back of the tire gripping the road. This feature
will reset to AUTO upon an ignition cycle. To turn
off Electronic Stability Control (ESC)
Ú page 192.
SPORT – Dry weather, on-road calibration.
Performance based tuning that provides a
rear-wheel drive feel but with improved handling
and acceleration over a two-wheel drive vehicle.
This feature will reset to AUTO upon an ignition
cycle.
TOW – Tow drive mode also optimizes the trans -
mission shifting for towing, as well as maxi -
mizing straight line traction by optimizing
driveline settings on AWD system. Use this
mode for towing/hauling. Vehicle suspension
will go to SPORT mode. Trailer Sway Control
(TSC) is enabled in the ESC system. This feature
will reset to AUTO upon an ignition cycle.
SNOW – Tuning set for additional stability in
inclement weather. Use on and off-road on
loose traction surfaces such as snow. This
feature will reset to AUTO upon an ignition cycle.
GUIDELINES FOR TRACK USE
If your vehicle is equipped with Drive Modes,
they will alter the vehicle’s performance in
various driving situations. It is recommended
that your vehicle operates in SPORT or TRACK
modes during the track event.
Prior to each track event, verify all fluids are at
the correct levels.
Prior to each track event, verify the front and
rear brake pads have more than half pad thick -
ness remaining. If the brake pads require
changing, complete a brake burnish procedure
prior to track outing at full pace.
NOTE:Use of DOT 4 brake fluid is suggested for extended
track usage due to increased thermal capacity.
At the conclusion of each track event, it is
recommended that a brake bleed procedure is
performed to maintain the pedal feel and stop -
ping capability of your Brembo High Perfor -
mance brake system.
It is recommended that each track outing
should end with a minimum of one cooldown lap
using minimal braking.
It is recommended that the suspension system,
brake system, prop shaft, and half shaft boots
be checked for wear or damage after every track
event.
1 — TRACK
2 — SPORT
3 — TOW
4 — SNOW
4

21_WD_OM_EN_USC_t.book Page 115

118STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if they
are fulfilled. Detailed information about the
operation of the Stop/Start system may be viewed
in the instrument cluster display Stop/Start
Screen. In the following situations, the engine will
not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM

Stop/Start OFF Switch

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 83.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

21_WD_OM_EN_USC_t.book Page 118

STARTING AND OPERATING121
(Continued)
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A tap on the brake pedal, pushing the CANC button,
or normal brake pressure while slowing the vehicle
will deactivate the Cruise Control system without
erasing the set speed from memory.
The following conditions will also deactivate the
Cruise Control without erasing the set speed from
memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button or placing the ignition in
the OFF position will erase the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC) —
I
F EQUIPPED
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently Ú page 119.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your Cruise Control. ACC
utilizes a radar sensor and a forward facing
camera designed to detect a vehicle directly ahead
of you.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or acceleration (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control (ACC not enabled)
will not detect vehicles directly ahead of you.
Always be aware of the mode selected
Ú page 327.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead; and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance condi -
tions.
Does not always fully recognize complex
driving conditions, which can result in
wrong or missing distance warnings.
4

21_WD_OM_EN_USC_t.book Page 121

124STARTING AND OPERATING
NOTE:Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h).
If either system is set when the vehicle speed is
above 20 mph (32 km/h), the set speed shall be
the current speed of the vehicle.
NOTE:
Keeping your foot on the accelerator pedal can
cause the vehicle to continue to accelerate
beyond the set speed. If this occurs, the
message “DRIVER OVERRIDE” will display in the
instrument cluster display.
If you continue to accelerate beyond the set
speed while ACC is enabled, the system will not
be controlling the distance between your vehicle
and the vehicle ahead. The vehicle speed will
only be determined by the position of the accel-
erator pedal.
To Cancel
The following conditions cancel the ACC or Fixed
Speed Cruise Control systems:
The brake pedal is applied
The CANC (cancel) button is pushed
The Anti-Lock Brake System (ABS) activates
The gear selector is removed from the DRIVE
position
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The Trailer Sway Control (TSC) activates
The driver switches ESC to Full Off mode
The braking temperature exceeds normal range
(overheated)
The following conditions will only cancel the ACC
system:
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and erase the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button
is pushed
The Fixed Speed Cruise Control on/off button is
pushed
The ignition is placed in the OFF position
4WD Low is engaged
To Resume
If there is a set speed in memory, push the RES
(resume) button and remove your foot from the
accelerator pedal. The instrument cluster display
will show the last set speed.
Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
Resume can be used at any speed above 0 mph
(0 km/h) when ACC is active.
NOTE:
While in ACC mode when the vehicle comes to a
complete stop longer than two seconds, the
system will cancel. The driver will have to apply
the brakes to keep the vehicle at a standstill.
ACC cannot be resumed if there is a stationary
vehicle in front of your vehicle in close proximity.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming a
set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate too
sharply for safe operation. Failure to follow these
warnings can result in a collision and death or
serious personal injury.

21_WD_OM_EN_USC_t.book Page 124

128STARTING AND OPERATING
This message can sometimes be displayed
while driving in adverse weather conditions. The
ACC/FCW system will recover after the vehicle has
left these areas. Under rare conditions, when the
camera is not tracking any vehicles or objects in its
path this warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of an
obstruction.
When the condition that created limited
functionality is no longer present, the system will
return to full functionality.
NOTE:If the “ACC/FCW Limited Functionality Clean Front
Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the windshield and
forward facing camera inspected at an authorized
dealer.
SERVICE ACC/FCW WARNING
If the system turns off, and the instrument cluster
display reads “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system fault or
a temporary malfunction that limits ACC
functionality. Although the vehicle is still drivable
under normal conditions, ACC will be temporarily
unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem
persists, see an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may brake
late or unexpectedly. The driver needs to stay alert
and may need to intervene. The following are
examples of these types of situations:
TOWING A TRAILER
ACC while towing a trailer is recommended only
with an Integrated Trailer Brake Controller.
Aftermarket trailer brake controllers will not
activate the trailer brakes when ACC is braking.
OFFSET DRIVING
ACC may not detect a vehicle in the same lane that
is offset from your direct line of travel, or a vehicle
merging in from a side lane. There may not be
sufficient distance to the vehicle ahead. The offset
vehicle may move in and out of the line of travel,
which can cause your vehicle to brake or
accelerate unexpectedly.

Offset Driving Condition Example

21_WD_OM_EN_USC_t.book Page 128

STARTING AND OPERATING131
Automatic brakes will not be available if there is
a faulted condition detected with the ParkSense
Park Assist system or the Braking System
Module.
The automatic braking function may only be
applied if the vehicle deceleration is not enough
to avoid colliding with a detected obstacle.
The automatic braking function may not be
applied fast enough for obstacles that move
toward the rear of the vehicle from the left
and/or right sides.
The automatic braking function can be
enabled/disabled from the Customer Program -
mable Features section of the Uconnect system.
ParkSense will retain its last known configura -
tion state for the automatic braking function
through ignition cycles.
The automatic braking function is intended to
assist the driver in avoiding possible collisions with
detected obstacles when backing up in REVERSE
gear.
NOTE:
The system is designed to assist the driver and
not to substitute the driver.
The driver must stay in full control of the
vehicle's acceleration and braking and is
responsible for the vehicle's movements. For limitations of this system and
recommendations, see Ú
page 135.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE or DRIVE. If ParkSense is
enabled at one of these gear selector positions,
the system will remain active until the vehicle
speed is increased to approximately 7 mph
(11 km/h) or above. The system will become active
again if the vehicle speed is decreased to speeds
less than approximately 6 mph (9 km/h). A display
warning will appear in the instrument cluster
display if the vehicle is in REVERSE and the speed
exceeds 7 mph (11 km/h).
PARKSENSE SENSORS
The six ParkSense sensors (four when vehicle is
not equipped with front sensors), located in the
rear fascia/bumper, and the six ParkSense
sensors located in the front fascia/bumper,
monitor the area in front and behind the vehicle
that is within the sensors’ field of view. The front
sensors detect obstacles from approximately
12 inches (30 cm) up to 47 inches (120 cm) from
the front fascia/bumper. The rear sensors can detect obstacles from
approximately 12 inches (30 cm) up to 79 inches
(200 cm) from the rear fascia/bumper. These
distances depend on the location, type and
orientation of the obstacle in the horizontal
direction.
PARKSENSE DISPLAY
The warning display will turn on indicating the
system status when the vehicle is in REVERSE or
when the vehicle is in DRIVE and an obstacle has
been detected.
The system will indicate a detected obstacle by
showing a single arc in the left and/or right front or
rear regions based on the object’s distance and
location relative to the vehicle.
If an object is detected in the left and/or right rear
region, the display will show a single arc in the left
and/or right rear region and the system will
produce a tone. As the vehicle moves closer to the
object, the display will show the single arc moving
closer to the vehicle and the tone will change from
a single 1/2 second tone to slow, to fast, to
continuous.
4

21_WD_OM_EN_USC_t.book Page 131

134STARTING AND OPERATING
NOTE:ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audio tone.
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist
audible alert (chime) after approximately three
seconds when an obstacle has been detected, the
vehicle is stationary, and brake pedal is applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be
selected from the Uconnect system Ú page 159.
The chime volume settings include low, medium,
and high.
ParkSense will retain its last known configuration
state through ignition cycles.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen will only be
displayed if Sound and Display is selected from the
Customer Programmable Features section of the
Uconnect system Ú page 159.
The ParkSense Warning screen is located within
the instrument cluster display Ú page 83. It
provides visual warnings to indicate the distance
between the rear fascia/bumper and/or front
fascia/bumper and the detected obstacle.
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled
with the ParkSense switch.
When the ParkSense switch is pushed to disable
the system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five
seconds. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will display the
“PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
NOTE:When ParkSense is disabled and the gear selector
is moved to the DRIVE position, no warning
message will be displayed.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the system
is enabled. If the ParkSense switch is pushed, and
the system requires service, the ParkSense switch
LED will blink momentarily, and then the LED will
be on.
OPERATION WITH A TRAILER
For vehicles equipped with an Integrated Trailer
Brake Module (ITBM), the operation of the rear
sensors is automatically deactivated when the
trailer's electric plug is inserted in the vehicle's tow
hook socket. The front system is still functional,
and the arcs will be overlaid with a “Trailer”
message. The rear sensors are automatically
reactivated when the trailer's cable plug is
removed.
When the vehicle is connected to a trailer, the
instrument cluster display will show the "Rear
ParkSense Unavailable Trailer Connected"
message in the following situations:
For five seconds at vehicle start up
For five seconds when the ParkSense button is
pushed, as long as an object is not detected in
the front
As long as the vehicle is in REVERSE (vehicle
graphic displayed with a trailer overlay)
NOTE:For more information on the Integrated Trailer
Brake Module, see Ú page 149.

21_WD_OM_EN_USC_t.book Page 134