2021 DODGE DURANGO All wheel drive

STARTING AND OPERATING141
5. Remove the nozzle and push the fuel door all the way in to secure it in place.
VEHICLE LOADING
CERTIFICATION LABEL
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door or
pillar.
This label contains the month and year of
manufacture, Gross Vehicle Weight Rating
(GVWR), front and rear Gross Axle Weight Rating
(GAWR), and Vehicle Identification Number (VIN). A
Month-Day-Hour (MDH) number is included on this
label and indicates the Month, Day and Hour of
manufacture. The bar code that appears on the
bottom of the label is your VIN.
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear (GAWR).
Total load must be limited so GVWR and front and
rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable
load weight a truck can carry, including the weight
of the driver, all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the
front and rear axles. The load must be distributed
in the cargo area so that the GAWR of each axle is
not exceeded.
Each axle GAWR is determined by the components
in the system with the lowest load carrying capacity
(axle, springs, tires or wheels). Heavier axles or
suspension components sometimes specified by
purchasers for increased durability does not
necessarily increase the vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the “Malfunc -
tion Indicator Light” to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
CAUTION!
To avoid fuel spillage and overfilling, do not “top
off” the fuel tank after filling.
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144STARTING AND OPERATING
RECOMMENDED DISTRIBUTION HITCH
ADJUSTMENT

1. Measure the height from the top of the front
wheel opening on the fender to ground; this is
height H1.

Measuring Height (H)
2. Attach the trailer to the vehicle without the
weight distribution bars connected.
3. Measure the height from the top of the front wheel opening on the fender to ground; this is
height H2.
4. Install and adjust the tension in the weight distributing bars per the manufacturers’
recommendations so that the height of the
front fender is approximately (H2-H1)/2+H1
(about 1/2 the difference between H2 and H1
above normal ride height [H1]). 5. The vehicle can now be driven.
NOTE:For all towing conditions, we recommend towing
with tow haul mode engaged (if equipped).
Measurement
Example Example Height (mm)
H1
925
H2 946
H2-H1 21
(H2-H1)/2 10.5
(H2-H1)/2 + H1 935.5

21_WD_OM_EN_USC_t.book Page 144

STARTING AND OPERATING147
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on
your vehicle. Refer to the Tire And Loading Infor -
mation placard for the maximum combined weight
of occupants and cargo for your vehicle
Ú page 300.
TOWING REQUIREMENTS
To promote proper break-in of the new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in Scheduled
Servicing Ú
page 264. When towing a trailer,
never exceed the GAWR or GCWR ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
CAUTION!
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148STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.
Proper tire inflation pressures are essential to
the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Úpage 295.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and required for trailers
in excess of 2,000 lb (907 kg).
Safety chains must always be used between
your vehicle and trailer. Always connect the
chains to the hook retainers of the vehicle
hitch. Cross the chains under the trailer
tongue and allow enough slack for turning
corners.
Vehicles with trailers should not be parked on
a grade. When parking, apply the parking
brake on the tow vehicle. Put the tow vehicle
transmission in PARK (P). For four-wheel drive
vehicles, make sure the transfer case is not in
NEUTRAL (N). Always, block or "chock" the
trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized.
WARNING!
WARNING!
Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your
brake system and cause it to fail. You might
not have brakes when you need them and
could have an accident.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.

21_WD_OM_EN_USC_t.book Page 148

STARTING AND OPERATING153
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow appli -
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
A flat tow electric power steering enable kit is
available for increased flat tow performance,
contact an authorized dealer for further details.
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:
1. Properly secure the dolly to the tow vehicle,
following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
Towing Condition Wheels OFF The
Ground Rear-Wheel
Drive Models All-Wheel Drive Models With Single-Speed
Transfer Case All-Wheel Drive Models With Two-Speed
Transfer Case
Flat Tow NONENOT ALLOWED NOT ALLOWED
See Instructions:
Transmission In PARK
Transfer Case In N (Neutral)
Tow In Forward Direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALLOK OK OK4

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154STARTING AND OPERATING
(Continued)
6. Install a suitable clamping device, designed for
towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(S
INGLE-SPEED TRANSFER CASE)
Recreational towing is not allowed. These models
do not have a N (Neutral) position in the transfer
case.
NOTE:This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(T
WO-SPEED TRANSFER CASE)
The transfer case must be shifted into N (Neutral)
and the transmission must be in PARK for
recreational towing. The N (Neutral) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case N
(Neutral) can take place with the selector switch in
any mode position.
Shifting Into N (Neutral)
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmission
and/or transfer case damage. Tow with all
four wheels either ON the ground, or OFF the
ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
The transmission must be in PARK for recre -
ational towing.
Before recreational towing, be certain that the
transfer case is fully in N (Neutral)
Ú page 154. Otherwise, internal damage will
result.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
CAUTION!

21_WD_OM_EN_USC_t.book Page 154

STARTING AND OPERATING155
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for four seconds. The light behind the N
symbol will blink, indicating shift in progress.
The light will stop blinking (stay on solid) when
the shift to N (Neutral) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.

N (Neutral) Button
5. After the shift is completed and the N (Neutral)
light stays on, release the N (Neutral) button.
6. Shift the transmission into REVERSE or DRIVE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE START/
STOP button until the engine turns off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn the
ignition to the OFF mode.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in N (Neutral) and the engine
running. With the transfer case in N (Neutral)
ensure that the engine is OFF before shifting the
transmission into PARK.
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STARTING AND OPERATING157
OFF-ROAD DRIVING TIPS
When To Use 4WD Low — If Equipped
When off-road driving, shift to 4WD Low for
additional traction. This range should be limited to
extreme situations such as deep snow, mud, or
sand where additional low speed pulling power is
needed. Vehicle speeds in excess of 25 mph
(40 km/h) should be avoided when in 4WD Low.
Driving Through Water
Although your vehicle is capable of driving through
water, there are a number of precautions that
must be considered before entering the water. Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
If you must drive through water, try to determine
the depth and the bottom condition (and location
of any obstacles) prior to entering. Proceed with
caution and maintain a steady controlled speed
less than 5 mph (8 km/h) in deep water to
minimize wave effects.
Flowing Water
If the water is swift flowing and rising (as in storm
run-off), avoid crossing until the water level
recedes and/or the flow rate is reduced. If you
must cross flowing water avoid depths in excess of
9 inches (23 cm). The flowing water can erode the
streambed, causing your vehicle to sink into
deeper water. Determine exit point(s) that are
downstream of your entry point to allow for drifting. Standing Water
Avoid driving in standing water deeper than
20 inches (51 cm), and reduce speed
appropriately to minimize wave effects. Maximum
speed in 20 inches (51 cm) of water is less than
5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your
vehicle fluids and lubricants (engine oil,
transmission oil, axle, transfer case) to ensure the
fluids have not been contaminated. Contaminated
fluid (milky, foamy in appearance) should be
flushed/changed as soon as possible to prevent
component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for
additional control at slower speeds, shift the
transmission to a low gear and shift the transfer
case to AWD Low if necessary Ú
page 112. Only
shift into a lower gear to maintain forward motion.
Over-revving the engine can spin the wheels and
traction will be lost.
Avoid abrupt downshifts on icy or slippery roads,
because engine braking may cause skidding and
loss of control.
.
WARNING!
Do not drive in 4WD Low on dry pavement;
driveline damage may result. 4WD Low locks
front and rear drivelines together and does not
allow for differential action between the front to
rear driveshafts. Driving in 4WD Low on
pavement will cause driveline binding; use only
on wet or slippery surfaces.
CAUTION!
When driving through water, do not exceed
5 mph (8 km/h). Always check water depth
before entering as a precaution, and check all
fluids afterward. Driving through water may
cause damage not covered by the New Vehicle
Limited Warranty.
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