2021 DODGE DURANGO door lock

72GETTING TO KNOW YOUR VEHICLE
Automatic Window Features
Auto-Down Feature
Both the driver and front passenger window
switches have an Auto-Down feature. Push the
window switch past the first detent, release, and
the window will go down automatically.
To cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch.
Auto-Up Feature With Anti-Pinch Protection —
Driver And Front Passenger Door Only
Lift the window switch fully upward to the second
detent, release, and the window will go up
automatically. To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
If the window runs into any obstacle during
Auto-Up, it will reverse direction and then go back
down. Remove the obstacle and use the window
switch again to close the window.
NOTE:Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly
during Auto-Up. If this happens, pull the switch
lightly to the first detent and hold it to close the
window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the window
completely and continue to hold the switch up
for an additional two seconds after the window
is closed. 3. Push the window switch down firmly to the
second detent to open the window completely
and continue to hold the switch down for an
additional two seconds after the window is
fully open.
Window Lockout Switch
The window lockout switch on the driver's door trim
panel allows you to disable the window controls on
the rear passenger doors. To disable the window
controls, push and release the window lockout
button. To enable the window controls, push and
release the window lockout button again.

Power Window Lockout Switch

WARNING!
Never leave children unattended in a vehicle,
and do not let children play with power windows.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the ignition of a vehicle equipped with
Keyless Enter ‘n Go™ in the ACC or ON/RUN
position. Occupants, particularly unattended
children, can become entrapped by the windows
while operating the power window switches.
Such entrapment may result in serious injury or
death.
WARNING!
There is no anti-pinch protection when the
window is almost closed. To avoid personal
injury be sure to clear your arms, hands, fingers
and all objects from the window path before
closing.

21_WD_OM_EN_USC_t.book Page 72

GETTING TO KNOW YOUR VEHICLE75
CLOSING THE HOOD
LIFTGATE
POWER LIFTGATE — IF EQUIPPED
The power liftgate may be opened by
pushing the liftgate release handle
Úpage 23 or by pushing the liftgate
button on the key fob. Push the liftgate
button on the key fob twice within five seconds to
open or close the power liftgate.
NOTE:
When using the liftgate button on the key fob to
open the liftgate while the vehicle is locked, only
the liftgate will unlock leaving the other doors to
remain locked. Closing the liftgate will not relock
the liftgate. The lock button on the key fob, or
the Passive Entry lock button must be pushed to
relock.
If the Passive Entry button is used to open the
liftgate and all the doors unlock, the liftgate and
vehicle doors must be locked again. Use the key
fob, Passive Entry lock button, or the power door
lock switches on the front door panels.
The power liftgate may also be opened or closed by
pushing the liftgate button located on the front
overhead console. If the liftgate is fully open, it can
be closed by pushing the liftgate button located on
the left rear trim panel. If the liftgate is in motion,
pushing the button again will reverse the liftgate.
When the liftgate button on the key fob is pushed
two times, the turn signals will flash to signal that
the liftgate is opening or closing (if Flash Lamps
with Lock is enabled in the Uconnect settings), and
the liftgate chime will be audible. The chime can be
turned on or off through the Uconnect Settings
Ú page 159.
NOTE:
In the event of a power malfunction to the lift -
gate, an emergency liftgate latch release can be
used to open the liftgate. The emergency liftgate
latch release can be accessed through a snap-in
cover located on the liftgate trim panel.
If liftgate is left open for an extended period of
time, the liftgate may need to be closed manu -
ally to reset power liftgate functionality.
NOTE:
The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above
0 mph (0 km/h).
The power liftgate will not operate in tempera -
tures below −22°F (−30°C) or temperatures
above 150°F (65°C). Be sure to remove any
buildup of snow or ice from the liftgate before
pushing any of the power liftgate switches.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to close.
Make sure hood is fully closed for both latches.
Never drive vehicle unless hood is fully closed,
with both latches engaged.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel
path is clear. Make sure the liftgate is closed
and latched before driving away.
2

21_WD_OM_EN_USC_t.book Page 75

86GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles Equipped With Keyless Enter ‘n Go —
Ignition
Use the steering wheel instrument cluster display
controls for the following procedure(s):

1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the
ignition in the ON/RUN position (do not start
the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to access the ”Oil Life” screen.
4. Push and hold the OK button to reset oil life. If
conditions are met, the gauge and numeric
display will update to show 100%. If conditions
are not met a pop-up message of “To reset oil
life engine must be off with ignition in run” will
be displayed (for five seconds), and the user
will remain at the Oil Life screen.
5. Push and release the up or down arrow
button to exit the submenu screen.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure. Secondary Method Of Resetting Engine Oil Life

1. Without pressing the brake pedal, push the
ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not start
the engine).

2. Fully press the accelerator pedal, slowly, three times within 10 seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return the
ignition to the OFF position.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
DISPLAY AND MESSAGES
Includes the following, but not limited to:
Front Seat Belts Unbuckled
Driver Seat Belt Unbuckled
Passenger Seat Belt Unbuckled
Traction Control Off
Washer Fluid Low
Oil Pressure Low
Oil Change Due
Fuel Low
Service Anti-lock Brake System
Service Electronic Throttle Control
Service Power Steering
Cruise Off
Cruise Ready
ACC Override
Cruise Set To XXX mph or km/h
Tire Pressure Screen With Low Tire(s)
Service Tire Pressure System
Park Brake Engaged
Brake Fluid Low
Engine Temperature Hot
Lights On
Right Front Turn Signal Light Out
Right Rear Turn Signal Light Out
Left Front Turn Signal Light Out
Left Rear Turn Signal Light Out
Ignition or Accessory On
Vehicle Not In Park
Remote Start Active Push Start Button
Remote Start Canceled Fuel Low
Remote Start Canceled Door Open
Remote Start Canceled Hood Open

21_WD_OM_EN_USC_t.book Page 86

92GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer.
The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli -
cation.
Battery Charge Warning Light
This warning light will illuminate when the
battery is not charging properly. If it stays
on while the engine is running, there may
be a malfunction with the charging
system. Contact an authorized dealer as soon as
possible. This indicates a possible problem with the
electrical system or a related component.
Door Open Warning Light — If Equipped
This indicator will illuminate when a door
is ajar/open and not fully closed.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú
page 117.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

21_WD_OM_EN_USC_t.book Page 92

124STARTING AND OPERATING
NOTE:Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h).
If either system is set when the vehicle speed is
above 20 mph (32 km/h), the set speed shall be
the current speed of the vehicle.
NOTE:
Keeping your foot on the accelerator pedal can
cause the vehicle to continue to accelerate
beyond the set speed. If this occurs, the
message “DRIVER OVERRIDE” will display in the
instrument cluster display.
If you continue to accelerate beyond the set
speed while ACC is enabled, the system will not
be controlling the distance between your vehicle
and the vehicle ahead. The vehicle speed will
only be determined by the position of the accel-
erator pedal.
To Cancel
The following conditions cancel the ACC or Fixed
Speed Cruise Control systems:
The brake pedal is applied
The CANC (cancel) button is pushed
The Anti-Lock Brake System (ABS) activates
The gear selector is removed from the DRIVE
position
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The Trailer Sway Control (TSC) activates
The driver switches ESC to Full Off mode
The braking temperature exceeds normal range
(overheated)
The following conditions will only cancel the ACC
system:
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and erase the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button
is pushed
The Fixed Speed Cruise Control on/off button is
pushed
The ignition is placed in the OFF position
4WD Low is engaged
To Resume
If there is a set speed in memory, push the RES
(resume) button and remove your foot from the
accelerator pedal. The instrument cluster display
will show the last set speed.
Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
Resume can be used at any speed above 0 mph
(0 km/h) when ACC is active.
NOTE:
While in ACC mode when the vehicle comes to a
complete stop longer than two seconds, the
system will cancel. The driver will have to apply
the brakes to keep the vehicle at a standstill.
ACC cannot be resumed if there is a stationary
vehicle in front of your vehicle in close proximity.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming a
set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate too
sharply for safe operation. Failure to follow these
warnings can result in a collision and death or
serious personal injury.

21_WD_OM_EN_USC_t.book Page 124

MULTIMEDIA171
Doors & Locks
When the Doors & Locks button is pressed on the touchscreen, the system displays the options related to locking and unlocking the vehicle’s doors.
NOTE:
The Auto Door Locks feature default condition is enabled. When enabled, the door locks will lock automatically when the vehicle’s speed exceeds
12 mph (20 km/h). The Auto Door Locks feature can be enabled or disabled by an authorized dealer per written request of the customer.
Please see an authorized dealer for service.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Auto Door LocksThis setting will allow you to change if the doors lock automatically when the
vehicle reaches 12 mph (19 km/h).
Auto Unlock On Exit This setting will unlock the doors when any of the doors are opened from the
inside.
Flash Lights With Lock This setting will allow you to turn the flashing of the lights when the Lock
button is pushed on the key fob on or off.
Sound Horn With Lock This setting will sound the horn when the Lock button is pushed on the key
fob. The “Off” setting will not sound the horn when the Lock button is pushed.
The “1st Press” setting will sound the horn when the Lock button is pushed
once. The “2nd Press” setting will sound the horn when the Lock button is
pushed twice.
Sound Horn With Remote Start This setting will sound the horn when the remote start is activated from the
key fob.
Remote Door Unlock, Door Lock/1st Press Of Key Fob Unlocks This setting will change how many pushes of the Unlock button on the key fob
are needed to unlock all the doors. The “Driver Door” setting will only unlock
the driver door on the first push on the Unlock button. The “All Doors” setting
will unlock all doors with only one push of the Unlock button.
5

21_WD_OM_EN_USC_t.book Page 171

SAFETY221
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.
6

21_WD_OM_EN_USC_t.book Page 221

SAFETY241
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
EXHAUST GAS
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
6

21_WD_OM_EN_USC_t.book Page 241