FALKEN TIRE CORPORATION
110
FRANCEFalken Tyre Europe
Gm bH Berliner Strasse 74-76,
63 065 Offenbach, GERMANY +49 69 247 5252 10
GERMANY Falken Tyre Europe
Gm
bH Berliner Strasse 74-76,
63 065 Offenbach, GERMANY +49 69 247 5252 10
GREAT
BR
ITAIN Falken Tyre Europe
Gm bH Berliner Strasse 74-76,
63 065 Offenbach, GERMANY +49 69 247 5252 10
IRAN Nagina Marketing
FZ
CO P.O. BOX 2131,
Du bai, UAE +98 971 4 3327701
ISRAEL Autoluxe Tires
(I
srael) LTD. 25 Hamelacha Street,
Pa rk Afeq,Rosh Haayin, 48091, ISRAEL +972 3 90296
IRAQ DIJLAT AL-KHAIR
fo
r General trading Ltd. Khanaqa market
(c
ommercial center), 1st floor, flat No.2,
Sulaymaniyah, IRAQ +964 7901946744
ITALY Falken Tyre Europe
Gm
bH Berliner Strasse 74-76,
63 065 Offenbach, GERMANY +49 69 247 5252 10
JAPAN Sumitomo Rubber
In
dustry, LTD 3-6-9 Wakinohama-cho,
Ch uo-ku, Kobe, Hyogo
651-0072, JAPAN +81 78 265 5626
JORDAN Jarash Trading Co. P.O. BOX 621100,
AM
MAN 11162,
JORDAN +962 6 4637290
KUWAIT Al Ghannam Tires
Ce
nter CO. WLL P.O. BOX 26191,
SA
FAT,13122, KUWAIT +965 24830915
LEBANON PROLACHalat Naher Ibrahim,
Be
irut, LEBANON +961 9 478170
LIBYA AL SUHOUL PO Box 70786 Tripoli,
LI
BYA +218 21 360 61 88
MEXICO TBC de Mexico,
S.
A. d C.V. Eje 114
No.150, Zona
In
dustrial San Luis
Potosi, S.L.P. C.P. 78395, MEXICO +1 800 288 5526
Country Company
Address Telephone Number
GENERAL TIRE
115
• Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer’s warranty is inval -
idated.
• Mileage: T
read wear out up to a predetermined mileage is not
covered under this policy.
• Improper operation or maintenance: T
his includes, but is not
limited to, effects caused by:
• Improper tire inflation and/or improper load/speed practices: T
hese practices can cause excessive operational temperatures
and stresses that exceed the tire’s capabilities.
• Improper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
–
Rim irregularities or rim damage
–
Snow chains
–
Vehicle mechanical problems, including brake problems, and
v
ehicle wheel alignment
– Extreme temperature exposure
–
Negligent and abusive driving such as tire spinning, or racing
–
Improper tire storage
–
Automotive accident
–
Chemical corrosion or fire
–
Use contrary to the vehicle manufacturer’s tire recommenda -
t
ions
– Misuse or misapplication
•
Improper Mounting or Demounting
•
Alteration: s
uch as, but not limited to, adding a white inlay on black
wall, tread regrooving, tire truing or siping, or adding sealant mate -
rials to the tire.
• Weather checking/cracking: N
ot covered after 48 months from the
da
te of purchase.
• Failure to observe safety and maintenance precautions set forth in
t
he Safety Warning Section.
GENERAL TIRE
118
SAFETY WARNING:
Ignoring any of the safety and information contained in this limited
wa
rranty and Adjustment Policy may result in tire failure, causing
serious injury or death.
• Tire failure due to underinflation/overloading.
Follow vehicle
Owner’s Manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting.
T
ire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the Rubber Manu -
facturers Association (RMA) wall charts and manuals should be
re
ad to obtain the proper procedures. The failure to follow these
procedures may result in faulty positioning of the tire and/or rim,
which may cause the assembly to burst with force sufficient to cause
injury or death.
• Tire failure due to damage.
Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner portions
of your tire without being visible to the outside. If you suspect a tire
has been damaged from striking anything unusual in the road, you
must have the tire removed from the rim and inspected both inside
and out by a trained tire specialist. Air loss or unusual tire wear can
also be warning signs that a tire may have internal damage. If you
notice these conditions, have your tire inspected by a trained indi -
vidual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage and/
or serious injury or death. Never exceed 35 mph (55 km/h) as indi -
cated on your speedometer when your vehicle is stuck in snow,
mu
d, or sand and your tire(s) is/are spinning. Use a gentle back -
ward and forward rocking motion to free your vehicle for continued
dr
iving. Never stand or permit anyone else to stand near or behind
a tire spinning while attempting to push a vehicle that is stuck.
GOODYEAR® DUNLOP® TIRES
122
replacement, the difference in price will be at an additional charge to
you. Any replacement tire provided pursuant to this warranty will be
covered by the warranty in effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this
li
mited warranty ends when the tread wear indicators become visible
(worn to 2/32") or six years from the date of new tire purchase,
whichever occurs first. Without proof of purchase the date of
manufacture will be used to determine eligibility.
LIMITATIONS
This limited warranty is applicable only in the United States and
Ca
nada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn
b
eyond the first 2/32 nds of an inch (2/32") tread depth or tires
submitted for ride disturbance due to damaged wheels or any
vehicle condition.
• Goodyear® does not warrant or give credit in any adjustment trans- a
ction for any kind of material added to a tire (e.g., tire fillers, seal -
ants, balancing substances) after the tire leaves a factory producing
Go
odyear® or Dunlop® tires, nor will it adjust any tire that has
failed as a result of adding such material.
• Irregular wear or damage due to mechanical condition of the
v
ehicle, improper inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing, use of tire chains,
improper mounting or demounting, improper repair, wreck, colli -
sion or fire.
• Road hazards (includes, but is not limited to, punctures, cuts, snags,
i
mpact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear® or
D
unlop® tires, has been intentionally altered to change its appear -
ance (e.g., white inlay on a black tire or regrooved).
• Tires with weather-cracking that were purchased more than four
y
ears prior to presentation for adjustment or, if purchase date
cannot be verified, manufactured more than four years prior to
presentation for adjustment.
GOODYEAR® DUNLOP® TIRES
124
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Good -
y
ear® or Dunlop® service facility. Tires replaced on an adjustment
ba
sis become the property of The Goodyear Tire & Rubber
Company or Goodyear Canada Inc.
2. You must pay for taxes and any additional services you order at the
t
ime of adjustment plus any additional service that may be unique
to your application, e.g., Tire Pressure Monitoring System (TPMS).
3. You must submit your claim on an approved claim form supplied
b
y an authorized Goodyear® or Dunlop® service facility. The form
must be filled out completely and signed, where you the owner or
an authorized agent presented the tire for adjustment. You must go
to an authorized Goodyear® or Dunlop® outlet for replacement
tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
M
ISAPPLICATION. Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
M
AINTENANCE. Tires should be inspected regularly by a quali -
fied technician for signs of damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber
Manufacturers Association (RMA) established repair procedures at
www.ustires.org
and/or go to
www.goodyear.com
for information
on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
M
OUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
C
OMPLETELY BEFORE DEMOUNTING.
GOODYEAR® DUNLOP® TIRES
125
•TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 km/h), as indicated on the
sp
eedometer.
• EXCESSIVE WHEEL SPINNING.
This can also result in tire disin-
tegration or axle failure.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
f r
om your Goodyear® or Dunlop® tires is to give them a simple but
frequent (at least monthly) inspection for proper inflation, even tread
wear and the presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
sa
fety and fuel economy. Check inflation pressures at least once a
month and before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when the vehicle has
been driven less than one mile). If you must check inflation when the
tires are hot, add 4 psi (27 kPa) to the recommended cold inflation
pressure. It is difficult to tell just by looking at radial tires whether
they are underinflated.*
WARNING!
Vehicle handling, traction, ride comfort and other performance
pa
rameters may be significantly affected by a change in tire size
or type. Before replacing tires, always consult and follow the
vehicle owner’s manual because some vehicle manufacturers
prohibit changing tire size. When selecting tires that are different
from the original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the
v
ehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3
. There is proper clearance with no interference points between
t
he tire and vehicle.
The consumer must be aware to always drive safely and obey all
tr
affic laws. Avoid sudden, sharp turns or aggressive lane
changes. Failure to follow any of these warnings may result in
loss of control of the vehicle, leading to an accident and serious
injury or death.
GOODYEAR® DUNLOP® TIRES
126
Furthermore, when operating a vehicle equipped with radial tires, it
is difficult to notice when a tire has gone flat or nearly flat since the
“feel” of the vehicle does not change significantly.
*Evidence of air loss or repeated underinflation always requires
ex
pert inspection to determine the source of leakage and tire
removal to determine repairability. To avoid injury, NEVER attempt
to reinflate a tire that has been run severely underinflated. Progressive
air loss may result from punctures, cuts, curbing, impacts or partial
bead unseating. Some fitment causes for air loss are (1) incomplete
bead seating, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment. Leaking valve core or
rubber valve components should be replaced when problems are
detected and whenever tires are replaced.
Always maintain inflation pressure at the level recommended by
t h
e vehicle manufacturer as shown on the vehicle placard, vehicle
certification label or in the vehicle Owner’s Manual:
Under inflation is the leading cause of tire failure and may result in
se
vere cracking, component separation or “blowout.” It reduces tire
load capacity, allows excessive sidewall flexing and increases rolling
resistance, resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important thing you can
do to promote tire durability and maximize tread life.
Over inflation increases stiffness, which may deteriorate ride and
ge
nerate unwanted vibration. Over inflation also increases the
chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle Owner’s Manual to determine the load limits.
Ov
erloading your vehicle places stress on your tires and other critical
vehicle components. Overloading a vehicle can cause poor handling
or increased fuel consumption and may cause tire failure.
Overloading your tires can result in severe cracking, component
separation or “blowout.”
Never fit your vehicle with new tires that have less load capacity than
sh
own on the vehicle tire placard and remember that optimum rim
width is important for proper tire load distribution and function. The
maximum load capacity stamped on the sidewalls of P-Metric &
European Metric tires is reduced by 10% when used on a light truck,
utility vehicle or trailer. Never fit P-Metric or European Metric tires to
light trucks that specify LT-type replacement tires.
GOODYEAR® DUNLOP® TIRES
128
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built and tested to
th
e high engineering standards set by North America’s leading car
manufacturers and to Goodyear’s own high standards of quality
control. It is designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when needed. The
spare is kept in its storage space, fully inflated at 60 psi. To be sure it
is always ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in combination with
th
e original tires on your vehicle. You can expect a tire tread life of up
to 3,000 miles (4,800 kilometers), depending on road conditions and
yo
ur driving habits. To conserve tire tread life, return the spare to the
storage area as soon as it is convenient to have the standard tire
repaired or replaced.
The Convenience (Temporary) Spare weighs less than a standard tire
so
it’s easier to handle. It also helps reduce the total car weight, which
contributes to fuel economy. The wheels used with the Convenience
(Temporary) Spare are specifically designed for use with high
pressure spares and should never be used with any other type tire.
DO NOT ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or death may result from explosion of tire/rim
as
sembly due to improper mounting procedures. Follow tire
manufacturer’s instructions and match tire diameter to rim diameter.
Mount light truck radials on rims approved for radial service. Do not
apply bead sealer. This can inhibit bead seating. Lubricate beads and
tire rim (including tube or flap) contact surfaces. Lock assembly on
mounting machine or place in safety cage. STAND BACK and never
exceed 40 psi to seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to aid bead
seating. Only specially trained persons should mount tires.
DO NOT MIX TIRES OF DIFFERENT SIZES AND TYPES ON THE
SA
ME AXLE
For optimum handling and control, Goodyear® recommends fitment
of
four tires of the same type and size unless otherwise specified by the
vehicle manufacturer.