
MULTIMEDIA159
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the
touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press “Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your
steering wheel and perform the above operation.
For example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL — NO
CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
You can also press the Caller ID box to place the
current call on hold or answer the incoming call.
Uconnect 4 With 7-inch Display
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel.
For your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
1 — Answer Button
2 — Caller ID Box
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160MULTIMEDIA
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to
160 characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhones®.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold button
on the Phone main screen, then dial a number from the
keypad (if supported by your mobile phone), recent
calls, SMS Inbox or from the phonebooks.
TOGGLING BETWEEN CALLS
Uconnect 4 With 7-inch Display
If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the Blue -
tooth® connection. It is recommended to press the
Transfer button on the touchscreen when leaving
the vehicle.
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MULTIMEDIA161
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call from
your connected mobile phone to the Uconnect
Phone or vice versa, press the Transfer button on the
Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone and
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is
easy with Uconnect. When the Phonebook button
is illuminated on your touchscreen, your system is
ready. Check
UconnectPhone.com for mobile
phone compatibility and pairing instructions.
Push the Phone button and wait for the beep to
say a command. See some examples below:
“ Call John Smith”
“Dial 123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previously answered incoming
phone number)
Did You Know: When providing a Voice Command,
push the Phone button and say “ Call”, then
pronounce the name exactly as it appears in your
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
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166MULTIMEDIA
Music
Apple CarPlay® allows you to access all
your artists, playlists, and music from
iTunes® or any third party application
installed on your device. Using your
iPhone’s® data plan, you can also use select third
party audio apps including music, news, sports,
podcasts, and more.
Messages
Push and hold the VR button on the
steering wheel to activate a Siri voice
recognition session. Apple CarPlay®
allows you to use Siri to send or reply to
text messages. Siri can also read incoming text
messages, but drivers will not be able to read
messages, as everything is done via voice.
Maps
Push and hold the VR button on the
steering wheel until the beep or tap the
Microphone icon to ask Apple® Siri to
take you to a desired destination by
voice. You can also touch the Navigation icon in
Apple CarPlay® to access Apple® Maps.
Apps
The Apple CarPlay® App plays all compatible apps
that are available to use, every time it is launched.
You must have the compatible app downloaded,
and you must be signed in to the app through your
mobile device for it to work with Apple CarPlay®. Refer to
http://www.apple.com/ios/carplay/
(US) or https://www.apple.com/ca/ios/carplay/
(Canada) to see the latest list of available apps for
Apple CarPlay®.
Apple CarPlay® Voice Command
NOTE:Feature availability depends on your carrier and
mobile phone maker. Some Apple CarPlay®
features may not be available in every region
and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s data
plan to project your iPhone® and a number of its
apps onto your Uconnect touchscreen. Connect your
iPhone® 5 or higher to one of the media USB ports,
using the factory-provided Lightning cable, and
press the new Apple CarPlay® icon that replaces
your “Phone” icon on the main menu bar to begin
Apple CarPlay®. Push and hold the VR button on the
steering wheel, or press and hold the Home button
within Apple CarPlay®, to activate Siri, which
recognizes natural voice commands to use a list of
your iPhone’s® features:
Phone
Music
Messages
Maps — If Equipped
Additional Apps — If Equipped
NOTE:Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., registered
in the US and other countries. Apple® terms of use
and privacy statements apply.
ANDROID AUTO™ AND APPLE
C
ARPLAY® TIPS AND TRICKS
Android Auto™ And Apple CarPlay® Automatic
Bluetooth® Pairing
After connecting to Android Auto™ or Apple
CarPlay® for the first time and undergoing the
setup procedure, the smartphone pairs to the
Uconnect system via Bluetooth® without any setup
required every time it is within range, if Bluetooth®
is turned on.
NOTE:Apple CarPlay® uses a USB connection while
Android Auto™ uses both USB and Bluetooth®
connections to function. The connected device is
unavailable to other devices when connected
using Android Auto™ or Apple CarPlay®.
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MULTIMEDIA167
Multiple Devices Connecting To The Uconnect
System — If Equipped
It is possible to have multiple devices connected to
the Uconnect system. For example, if using Android
Auto™/Apple CarPlay®, the connected device will
be used to place hands-free phone calls or send
hands-free text messages. However, another
device can also be paired to the Uconnect system,
via Bluetooth®, as an audio source, so the
passenger can stream music.
NOTE:
Apple CarPlay® and Android Auto™ can only be
launched from the front and center console USB ports.
PERFORMANCE PAGES
Performance Pages is an application that provides
a display for performance indicators, as received
from the instrument cluster, that will help you gain
familiarity with the capabilities of your vehicle in
real-time.
To access the Performance Pages, press the
Apps button on the touchscreen then press the
Performance Pages button on the touchscreen.
Press the desired button on the touchscreen to
access that specific Performance Page. The Performance Pages include the following: Home
Timers
Gauges
G-Force
Engine
DynoIf a USB drive is installed in the media hub,
press the Camera icon on the top right of the
touchscreen when using Performance Pages.
A screen shot of the page will be taken and saved
onto the USB.
Screenshot Camera Button
WARNING!
Measurement of vehicle statistics with the
Performance Pages is intended for off-highway or
off-road use only and should not be done on any
public roadways. It is recommended that these
features be used in a controlled environment and
within the limits of the law. The capabilities of the
vehicle as measured by the Performance Pages
must never be exploited in a reckless or dangerous
manner, which can jeopardize the user’s safety or
the safety of others. Only a safe, attentive, and
skillful driver can prevent accidents.
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188SAFETY
NOTE:
In a parking lot situation, oncoming vehicles can be
blocked by vehicles parked on either side. If the
sensors are blocked by other structures or vehicles, the
system will not be able to alert the driver.
Blind Spot Modes
Blind Spot Alert Lights Only
Blind Spot has three selectable modes of operation
that are available in the Uconnect system.
When operating in Blind Spot Alert mode, the BSM
system will provide a visual alert in the appropriate side
view mirror based on a detected object. However, when
the system is operating in Rear Cross Path mode, the
system will respond with both visual and audible alerts
when a detected object is present. Whenever an
audible alert is requested, the radio volume is reduced
so that the alert can be better heard.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/Chime mode,
the BSM system will provide a visual alert in the
appropriate side view mirror based on a detected
object. If the turn signal is then activated, and it
corresponds to an alert present on that side of the
vehicle, an audible chime will also be sounded.
Whenever a turn signal and detected object are present
on the same side at the same time, both the visual and
audio alerts will be issued. In addition to the audible
alert the radio (if on) volume will be reduced so that the
alert can be better heard.
When the system is in RCP, the system shall
respond with both visual and audible alerts when a
detected object is present. Whenever an audible
alert is requested, the radio volume is reduced so
that the alert can be better heard.
Blind Spot Alert Off
When the BSM system is turned off there will be no
visual or audible alerts from either the BSM or RCP
systems.
NOTE:The BSM system will store the current operating
mode when the vehicle is shut off. Each time the
vehicle is started the previously stored mode will
be recalled and used.
FORWARD COLLISION WARNING (FCW)
W
ITH MITIGATION OPERATION
FCW with Mitigation provides the driver with
audible warnings, visual warnings (within the
instrument cluster display), and may apply haptic
warning in the form of a a brake jerk, to warn the
driver when it detects a potential frontal collision.
The warnings and limited braking are intended to
provide the driver with enough time to react, avoid
or mitigate the potential collision.
NOTE:FCW monitors the information from the forward
looking sensors, as well as the Electronic Stability
Control (ESC) system, to calculate the probability of
a forward collision. When the system determines
that a forward collision is probable, the driver will
be provided with audible and visual warnings and
may provide a brake jerk warning. If the driver does
not take action based upon these progressive
warnings, then the system will provide a limited
level of active braking to help slow the vehicle and
mitigate the potential forward collision. If the driver
reacts to the warnings by braking and the system
determines that the driver intends to avoid the
collision by braking but has not applied sufficient
brake force, the system will compensate and
provide additional brake force as required. If a
Forward Collision Warning with Mitigation event
begins at a speed below 20 mph (32 km/h), the
system may provide the maximum or partial
WARNING!
Rear Cross Path Detection (RCP) is not a back up aid
system. It is intended to be used to help a driver
detect an oncoming vehicle in a parking lot situation.
Drivers must be careful when backing up, even when
using RCP. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. Failure to do so
can result in serious injury or death.
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224IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care – Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
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IN CASE OF EMERGENCY225
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer”.
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer”. Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You could
prevent operable network and GPS signal
reception, which can prevent your vehicle from
placing an emergency call. An operable network
and GPS signal reception is required for the
SOS Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after-
market electrical equipment to the vehicle’s
electrical system. This may prevent your vehicle
from sending a signal to initiate an emergency
call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB
radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING DURING
OR AFTER AN ACCIDENT), THE UCONNECT
FEATURES, APPS AND SERVICES, AMONG
OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.
WARNING!
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