
CUSTOMER ASSISTANCE303
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
the FCA US LLC has installed special TDD
(Telecommunication Devices for the Deaf)
equipment at its customer center. Any hearing or
speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC
by dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after the FCA US LLC 's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan,
you will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call the FCA
US LLC’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents,
call (800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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304CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market. Refer to
www.mopar.com/om
for further information.
See the Warranty Information for the terms
and provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
www.owners.mopar.ca/en
for further information.
For French, refer to
www.owners.mopar.ca/fr for
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group
of vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll free
at:1-888-327-4236(TTY: 1-800-424-9153);
or go to
http://www.safercar.gov
; or write
to: Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls
at:1-800-333-0510or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP.
21_LD_OM_EN_USC_t.book Page 304

CUSTOMER ASSISTANCE305
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make
it easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online,
visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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307
AUX
................................................................ 220AUX Cord.......................................................... 56Auxiliary Electrical Outlet (Power Outlet).......... 57AWD Towing....................................................... 244Axle Fluid....................................................... 301Axle Lubrication............................................. 301
B
Back-Up......................................................... 112Battery.................................................... 75, 252Charging System Light................................. 75Keyless Key Fob Replacement.................... 14Location.................................................... 252Battery Saver Feature...................................... 45Belts, Seat..................................................... 220BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................156Body Mechanism Lubrication........................ 256B-Pillar Location............................................. 280Brake Assist System...................................... 181Brake Control System.................................... 181Brake Fluid.......................................... 262, 301Brake System...................................... 262, 296Fluid Check..................................... 262, 301Master Cylinder......................................... 262Parking........................................................ 87Warning Light..................................... 74, 296Brake/Transmission Interlock......................... 89
Break-In Recommendations, New Vehicle....... 86Brightness, Interior Lights................................ 46Bulb Replacement........................................ 271Bulbs, Light.......................................... 222, 271
C
Camera, Rear................................................ 112Capacities, Fluid........................................... 299Caps, FillerOil (Engine)............................................... 249Radiator (Coolant Pressure)..................... 261Car Washes................................................... 293Carbon Monoxide Warning............................ 222CargoVehicle Loading........................................ 114Cargo Area Cover............................................. 64Cargo Compartment........................................ 64CD................................................................. 150Certification Label......................................... 114Chains, Tire................................................... 290Chart, Tire Sizing........................................... 276Check Engine Light (Malfunction
Indicator Light)................................................. 82Checking Your Vehicle For Safety................. 220Checks, Safety.............................................. 220Child Restraint.............................................. 208Child RestraintsBooster Seats........................................... 211Child Seat Installation.............................. 218
How To Stow An unused ALR Seat Belt..... 216Infant And Child Restraints....................... 210Lower Anchors And Tethers For Children.. 213Older Children And Child Restraints.......... 210Seating Positions...................................... 212Child Safety Locks............................................24Clean Air Gasoline......................................... 297CleaningWheels...................................................... 289Climate Control................................................48Automatic....................................................48Manual........................................................51Coin Holder......................................................55Cold Weather Operation...................................85Compact Spare Tire...................................... 287ConsoleFloor............................................................55Contract, Service........................................... 303Controls........................................................ 141Cooling Pressure Cap (Radiator Cap)............ 261Cooling System............................................. 259Adding Coolant (Antifreeze)...................... 260Coolant Level................................... 260, 261Cooling Capacity....................................... 299Disposal Of Used Coolant......................... 261Drain, Flush, And Refill............................. 260Inspection................................................. 261Points To Remember................................ 26111
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310 I
Ignition
............................................................ 16Switch......................................................... 16Indicator Lights Blue............................................................. 81Green.......................................................... 80White........................................................... 80Yellow.......................................................... 79Information Center, Vehicle............................. 68Inside Rearview Mirror............................ 36, 223Instrument Cluster.................................... 65, 67Descriptions................................................ 80Display................................................. 67, 70Instrument Panel Lens Cleaning.................... 295Interior Appearance Care............................... 294Interior Lights.................................................. 45
J
Jack Location................................................. 227Jump Starting...................................... 236, 237
K
Key FobArm The System
.......................................... 20Programming Additional Key Fobs.............. 15Unlatch The Trunk....................................... 14Key Fob Battery Service
(Remote Keyless Entry)................................... 14Key Fob Programming
(Remote Keyless Entry)................................... 15
Keyless Enter 'n Go™................................ 22, 85Enter The Trunk........................................... 14Passive Entry............................................... 22Passive Entry Programming......................... 22Keys................................................................. 13
L
Lane Change And Turn Signals........................ 44Lane Change Assist......................................... 44LaneSense.................................................... 109Lap/Shoulder Belts....................................... 195Latches......................................................... 222Hood............................................................ 62Lead Free Gasoline....................................... 297Leaks, Fluid.................................................. 222Life Of Tires................................................... 285Light Bulbs........................................... 222, 271Lights............................................................ 222Adaptive Cruise Control (ACC) Set With Target Vehicle................................. 80Adaptive Cruise Control (ACC) Set Without Target Vehicle............................ 80Air Bag...................................... 74, 201, 220Automatic Headlights.................................. 43Brake Assist Warning............................... 183Brake Warning....................................74, 296Bulb Replacement.................................... 271Cruise.......................................................... 80Daytime Running......................................... 42
Dimmer Switch, Headlight.................... 42, 43ECO Mode Indicator.....................................80Electric Power Steering Fault.......................75Electronic Stability Control (ESC) Active Warning........................................77Electronic Stability Program(ESP) Indicator..................................................76Exterior.............................................. 41, 222Fog...............................................................44Forward Collision Warning (FCW) OFF Indicator..................................................79Front Fog Indicator......................................80Hazard Warning Flasher........................... 223Headlight Switch..........................................41Headlights............................................ 41, 44Headlights On With Wipers..........................43High Beam...................................................43High Beam Indicator....................................81High Beam/Low Beam Select......................43Instrument Cluster.......................................41Intensity Control..........................................46Interior.........................................................45LaneSense Indicator....................................80License..................................................... 274Lights On Reminder.....................................44Low Fuel......................................................78Low Washer Fluid Warning..........................78Malfunction Indicator (Check Engine)..........78
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311
Oil Temperature Warning
............................ 76Park...................................................... 43, 80Passing........................................................ 43Reading....................................................... 45Seat Belt Reminder..................................... 76Security Alarm............................................. 77Service...................................................... 271Service Adaptive Cruise Control (ACC) Warning.................................................. 78Service Forward Collision Warning (FCW).... 78Service LaneSense Warning........................ 77Sport Mode Indicator.................................. 80Traction Control......................................... 183Transmission Temperature Warning........... 76Trunk Open Warning................................... 77Turn Signals......................... 42, 44, 80, 222Vanity Mirror................................................ 36Warning Instrument Cluster Descriptions..................................... 76, 80Load Shed Battery Saver On............................ 73Load Shed Electrical Load Reduction.............. 73Load Shed Intelligent Battery Sensor.............. 73Loading Vehicle................................... 114, 115Capacities................................................. 115Tires.......................................................... 280LocksAuto Unlock................................................. 24Automatic Door........................................... 24Child Protection........................................... 24Power Door.................................................. 21
Low Tire Pressure System............................. 190Lubrication, Body.......................................... 256Lug Nuts/Bolts.............................................. 296
M
Maintenance.................................................... 61Maintenance Free Battery............................ 252Maintenance Schedule........................ 245, 246Malfunction Indicator Light
(Check Engine).......................................... 78, 82ManualService..................................................... 305Media Hub....................................................... 56Media Mode.................................................. 150Memory Seat................................................... 27Memory Settings.............................................. 27Methanol...................................................... 298Mirrors............................................................. 36Electric Powered.......................................... 37Electric Remote........................................... 37Heated......................................................... 38Outside........................................................ 37Rearview.............................................36, 223Vanity.......................................................... 36Modifications/AlterationsVehicle........................................................... 9Monitor, Tire Pressure System...................... 190Mopar Parts.................................................. 304MP3 Control..................................................... 56Multi-Function Control Lever............................ 42
N
New Vehicle Break-In Period............................86
O
Occupant Restraints..................................... 193Octane Rating, Gasoline (Fuel)............. 297, 300Oil Change Indicator.........................................69Reset...........................................................69Oil Filter, Change........................................... 254Oil Filter, Selection........................................ 254Oil Pressure Light.............................................76Oil, Engine............................................ 253, 300Capacity.................................................... 299Checking................................................... 251Dipstick..................................................... 251Disposal.................................................... 254Filter................................................ 254, 300Filter Disposal........................................... 254Identification Logo.................................... 253Materials Added To................................... 254Pressure Warning Light................................76Recommendation............................ 253, 299Synthetic................................................... 253Viscosity.................................................... 299Onboard Diagnostic System.............................81Operating Precautions.....................................81Operator ManualOwner's Manual........................................ 305Outside Rearview Mirrors.................................37Overheating, Engine...................................... 239
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313
S
Safety
............................................................ 140Safety Checks Inside Vehicle......................... 220Safety Checks Outside Vehicle...................... 221Safety Defects, Reporting.............................. 304Safety Features............................................. 140Safety Information, Tire................................. 275Safety Tips..................................................... 220Safety, Exhaust Gas....................................... 222Satellite Radio............................................... 143Saved Radio Stations.................................... 148Schedule, Maintenance....................... 245, 246Seat Belt Reminder......................................... 76Seat Belts............................................ 194, 220Adjustable Shoulder Belt........................... 198Adjustable Upper Shoulder Anchorage...... 198Adjustable Upper Shoulder Belt Anchorage............................................. 198Automatic Locking Retractor (ALR)............ 199Child Restraints......................................... 208Energy Management Feature.................... 199Extender.................................................... 198Front Seat.............................. 194, 195, 197Inspection................................................. 220Lap/Shoulder Belt Operation.................... 197Lap/Shoulder Belt Untwisting...................197Lap/Shoulder Belts................................... 195Operating Instructions............................... 197Pregnant Women...................................... 199
Pretensioners........................................... 199Rear Seat................................................. 195Reminder.................................................. 194Seat Belt Extender.................................... 198Seat Belt Pretensioner............................. 199Untwisting Procedure............................... 197Seat Belts Maintenance............................... 294Seats................................................. 29, 31, 32Adjustment........................................... 29, 31Easy Entry.................................................... 32Head Restraints.................................... 34, 35Heated......................................................... 32Height Adjustment....................................... 31Power.......................................................... 31Rear Folding......................................... 29, 30Seatback Release................................ 29, 30Tilting.................................................... 29, 31Vented......................................................... 34Ventilated.................................................... 34Security Alarm........................................... 20, 77Arm The System.......................................... 20Selection Of Coolant (Antifreeze).................. 300Sentry Key (Immobilizer).................................. 15Service Assistance........................................ 302Service Contract........................................... 303Service Manuals........................................... 305Settings, Audio.............................................. 148Shifting............................................................ 88Automatic Transmission....................... 88, 89Shoulder Belts.............................................. 195
Side View Mirror Adjustment............................37Signals, Turn................................... 44, 80, 222Sirius Satellite Radio..................................... 143Favorites................................................... 146Replay....................................................... 145SiriusXM Satellite RadioBrowse in SXM.......................................... 146Favorites................................................... 146Replay....................................................... 145Snow Chains (Tire Chains)............................ 290Snow Tires.................................................... 287Spare Tires..................................227, 287, 288SpecificationsFuel (Gasoline).......................................... 300Oil............................................................. 300Speed ControlAccel/Decel.................................................96Accel/Decel (ACC Only)............................. 100Cancel..........................................................96Resume.......................................................96Set...............................................................95Speed Control (Cruise Control)..................95, 96Sport Mode......................................................94Starting............................................................83Automatic Transmission..............................83Button..........................................................16Cold Weather...............................................85Engine Fails To Start....................................85Remote........................................................17Starting And Operating.....................................83
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314 Starting Procedures
......................................... 83Steering........................................................... 25Column Lock............................................... 25Power.......................................................... 94Tilt Column.................................................. 25Wheel, Heated............................................. 25Wheel, Tilt................................................... 25Steering Wheel Audio Controls...................... 141Steering Wheel Mounted Sound System.......141Storage................................................... 55, 292Storage, Vehicle...................................... 54, 292Store Radio Presets....................................... 148Storing Your Vehicle...................................... 292Stuck, Freeing............................................... 242Sun Roof................................................... 60, 61Sunglasses Storage......................................... 56Supplemental Restraint System – Air Bag..... 201Symbol Glossary................................................ 9Synthetic Engine Oil....................................... 253System, Remote Starting................................. 17
T
Telescoping Steering Column.......................... 25Temperature Control, Automatic (ATC)............ 53Tilt Steering Column........................................ 25Time Delay Headlight..................................................... 44Tire And Loading Information Placard........... 280Tire Markings................................................. 275Tire Safety Information.................................. 275
Tire Service Kit............................ 231, 232, 233Tires...................................221, 283, 287, 291Aging (Life Of Tires).................................. 285Air Pressure.............................................. 283Chains...................................................... 290Changing.................................................. 226Compact Spare......................................... 287General Information........................ 283, 287High Speed............................................... 284Inflation Pressure..................................... 283Jacking..................................................... 226Life Of Tires.............................................. 285Load Capacity........................................... 280Pressure Monitoring System (TPMS)..78, 190Quality Grading......................................... 291Radial....................................................... 284Replacement............................................ 286Rotation.................................................... 291Safety.............................................. 275, 283Sizes......................................................... 276Snow Tires................................................ 287Spare Tires............................. 227, 287, 288Spinning................................................... 285Trailer Towing........................................... 119Tread Wear Indicators.............................. 285Wheel Nut Torque..................................... 296To Open Hood.................................................. 62Tongue Weight/Trailer Weight...................... 118
Towing........................................................... 115Behind A Motorhome................................ 121Disabled Vehicle....................................... 243Guide........................................................ 117Recreational............................................. 121Weight...................................................... 117Towing Behind A Motorhome........................ 121Traction......................................................... 122Traction Control............................................ 185Trailer Towing................................................ 115Hitches..................................................... 117Minimum Requirements........................... 118Tips........................................................... 121Trailer And Tongue Weight........................ 118Wiring....................................................... 120Trailer Towing Guide..................................... 117Trailer Weight................................................ 117Transfer CaseFluid.......................................................... 301Transmission....................................................89Automatic.......................................... 89, 263Fluid.......................................................... 301Maintenance............................................ 263Shifting........................................................88Transporting Pets.......................................... 220Tread Wear Indicators................................... 285Trunk Lid (Deck Lid).........................................63Trunk Release Remote Control........................63Turn Signals..............................................44, 80
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