2021 DODGE CHALLENGER service

308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC's
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact the FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC's customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French

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CUSTOMER ASSISTANCE309
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call the FCA
US LLC’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents,
call (800) 465-2001 English / (800) 387-9983
French).

FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
ensure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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310CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to
www.mopar.com/om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market.
Use this QR code to access your
digital experience .
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.

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CUSTOMER ASSISTANCE311
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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313
Autostick Operation
.................................................... 91Axle Fluid....................................................... 307Axle Lubrication............................................. 307
B
Back-Up......................................................... 108Battery.................................................... 70, 254Charging System Light................................. 70Keyless Key Fob Replacement.................... 14Location.................................................... 254Belts, Seat..................................................... 223Blind Spot Monitoring.................................... 184BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................154Body Mechanism Lubrication........................ 260B-Pillar Location............................................. 285Brake Assist System...................................... 179Brake Control System.................................... 179Brake Fluid.......................................... 265, 307Brake System...................................... 265, 301Fluid Check..................................... 265, 307Master Cylinder......................................... 265Parking........................................................ 82Warning Light..................................... 70, 301
Brake/Transmission Interlock......................... 87Break-In Recommendations, New Vehicle....... 82Brightness, Interior Lights................................ 45Bulb Replacement........................................ 276Bulbs, Light.......................................... 225, 276
C
Camera, Rear................................................ 108Capacities, Fluid........................................... 305Caps, FillerFuel.......................................................... 109Oil (Engine)............................................... 251Radiator (Coolant Pressure)..................... 264Car Washes................................................... 298Carbon Monoxide Warning............................ 225CargoVehicle Loading........................................ 110CD................................................................. 148Cellular Phone.............................................. 177Certification Label......................................... 110Chains, Tire................................................... 295Chart, Tire Sizing........................................... 281Check Engine Light
(Malfunction Indicator Light)............................ 77Checking Your Vehicle For Safety................. 223Checks, Safety.............................................. 223Child Restraint.............................................. 208
Child RestraintsBooster Seats........................................... 211Child Seat Installation............................... 221How To Stow An unused ALR Seat Belt..... 217Infant And Child Restraints....................... 210Lower Anchors And Tethers For Children.. 213Older Children And Child Restraints.......... 210Seating Positions...................................... 212Clean Air Gasoline......................................... 303CleaningWheels...................................................... 294Climate Control................................................48Cold Weather Operation...................................81Compact Spare Tire...................................... 292Contract, Service........................................... 309Controls........................................................ 140Cooling Pressure Cap (Radiator Cap)............ 264Cooling System............................................. 262Adding Coolant (Antifreeze)...................... 263Coolant Level................................... 262, 264Cooling Capacity....................................... 305Disposal Of Used Coolant......................... 264Drain, Flush, And Refill............................. 262Inspection................................................. 264Points To Remember................................ 264Pressure Cap............................................ 264Radiator Cap............................................. 264Selection Of Coolant (Antifreeze)......................... 263, 305, 306
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314 Corrosion Protection
...................................... 298Cruise Control.................................................. 93Cruise Control (Speed Control)........................ 94Cruise Light.............................................. 75, 76Customer Assistance..................................... 308Customer Programmable Features................120Cybersecurity................................................. 119
D
Daytime Running Lights................................... 42Dealer Service............................................... 254Deck Lid Power Release............................................ 59Defroster, Windshield.................................... 223De-Icer, Remote Start...................................... 20Delay (Intermittent) Wipers.............................. 46Deleting A Phone........................................... 155Diagnostic System, Onboard........................... 76Dimmer SwitchHeadlight..................................................... 42DipsticksOil (Engine)................................................ 253Disabled Vehicle Towing................................ 244Disc Drive...................................................... 148Disconnecting................................................ 155DisposalAntifreeze (Engine Coolant)....................... 264Disturb........................................................... 157
Door Ajar.......................................................... 71Door Ajar Light................................................. 71Door LocksAutomatic.................................................... 24Doors............................................................... 21Drag & Drop.................................................. 138Drive Modes.................................................. 173Driver Memory Presets................................. 145Driver’s Seat Back Tilt...................................... 29DrivingThrough Flowing, Rising, Or Shallow Standing Water
................................................... 118
E
Electric Brake Control System....................... 179Anti-Lock Brake System............................ 178Electronic Roll Mitigation................. 179, 183Electric Remote Mirrors................................... 37Electrical Power Outlets................................... 54
Electronic Power Distribution Center (Fuses)... 268
Electronic Speed Control (Cruise Control)........ 94Electronic Stability Control (ESC).................. 180Electronic Throttle Control Warning Light......... 71Emergency, In Case OfFreeing Vehicle When Stuck..................... 243Jacking..................................................... 229Jump Starting......................... 238, 239, 240Towing...................................................... 244
Emission Control System Maintenance............77Engine.................................................. 251, 252Air Cleaner................................................ 256Block Heater................................................81Break-In Recommendations........................82Checking Oil Level.................................... 253Compartment.................................. 251, 252Compartment Identification...................... 251Coolant (Antifreeze).................................. 262Cooling...................................................... 262Exhaust Gas Caution................................ 225Fails To Start................................................81Flooded, Starting.........................................81Fuel Requirements................................... 302Jump Starting......................... 238, 239, 240Oil...........................................255, 305, 306Oil Filler Cap............................................. 251Oil Filter.................................................... 256Oil Selection..................................... 255, 305Oil Synthetic.............................................. 255Overheating.............................................. 241Starting.................................................78, 79
Enhanced Accident Response Feature... 206, 245
Ethanol.......................................................... 303Exhaust Gas Cautions................................... 225Exhaust System................................... 225, 261Exterior Lighting...............................................41Exterior Lights........................................ 41, 225

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316 I
Ignition
............................................................ 16Switch......................................................... 16Information Center, Vehicle............................. 63Inside Rearview Mirror............................ 36, 226Instrument Cluster Descriptions......................................... 61, 75Display................................................. 62, 64Instrument Cluster DisplayAudio........................................................... 67Driver Assist................................................ 66Fuel Economy.............................................. 67Speedometer.............................................. 65Vehicle Info................................................. 65Instrument Panel Lens Cleaning.................... 300Interior Appearance Care............................... 299Interior Lights.................................................. 44Intermittent Wipers (Delay Wipers).................. 46iPod/USB/MP3 Control................................... 54Bluetooth Streaming Audio......................... 54
J
Jack Location................................................. 230Jack Operation............................................... 231Jacking Instructions....................................... 231Jump Starting............................. 238, 239, 240
K
Key FobArm The System
.......................................... 20Programming Additional Key Fobs............... 15Unlatch The Trunk....................................... 14Key Fob Battery Service
(Remote Keyless Entry).................................... 14
Key Fob Programming (Remote Keyless Entry).. 15
Keyless Enter 'n Go™....................................... 22Enter The Trunk........................................... 14Keys................................................................. 13Replacement............................................... 15
L
Lane Change And Turn Signals........................ 44Lane Change Assist......................................... 44Lap/Shoulder Belts....................................... 195Latches......................................................... 225Hood............................................................ 58Lead Free Gasoline....................................... 302Leaks, Fluid.................................................. 225Life Of Tires................................................... 290Light Bulbs........................................... 225, 276
Lights............................................................ 225Air Bag...................................... 69, 200, 223Automatic Headlights..................................43Brake Assist Warning................................ 182Brake Warning................................... 70, 301Bulb Replacement.................................... 276Courtesy/Reading........................................45Cruise...................................................75, 76Daytime Running.........................................42Dimmer Switch, Headlight...........................42
Electronic Stability Program(ESP) Indicator....71
Exterior.............................................. 41, 225Fog...............................................................44Headlight Switch..........................................41Headlights............................................ 41, 43Headlights On With Wipers..........................43High Beam...................................................42High Beam/Low Beam Select......................42Instrument Cluster.......................................41Intensity Control..........................................45Interior.........................................................44License..................................................... 279Lights On Reminder.....................................43Malfunction Indicator (Check Engine)..........73

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317
Map
............................................................. 45Park...................................................... 43, 75Passing........................................................ 43Reading....................................................... 45Seat Belt Reminder..................................... 70Security Alarm............................................. 72Service...................................................... 276Traction Control......................................... 182Turn Signals......................... 42, 44, 75, 225Vanity Mirror................................................ 36Warning Instrument Cluster Descriptions..................................... 71, 75Load Shed Battery Saver On............................ 68Load Shed Electrical Load Reduction.............. 68Load Shed Intelligent Battery Sensor.............. 68Loading Vehicle................................... 110, 111Capacities................................................. 111Tires.......................................................... 285LocksAuto Unlock................................................. 24Automatic Door........................................... 24Power Door.................................................. 22Low Tire Pressure System............................. 189Lubrication, Body........................................... 260Lug Nuts/Bolts.............................................. 301
M
Maintenance.................................................... 58Maintenance Free Battery............................ 254Maintenance Schedule........................ 246, 247Malfunction Indicator Light (Check Engine)..... 73ManualBackward............................................. 29, 30Forward................................................ 29, 30Park Release............................................ 241Rearward..................................................... 29Service..................................................... 311Tilt............................................................... 30Manual Transmission................... 83, 266, 267Fluid Level Check............................ 266, 267Map/Reading Lights........................................ 45Media Mode.................................................. 148Memory Seat................................................... 27Memory Settings.............................................. 27Methanol...................................................... 303Mirrors............................................................. 36Electric Powered.......................................... 37Electric Remote........................................... 37Heated......................................................... 38Outside........................................................ 37Rearview.............................................36, 226Vanity.......................................................... 36
Modifications/AlterationsVehicle........................................................... 9Monitor, Tire Pressure System...................... 189Mopar Parts.................................................. 310Multi-Function Control Lever............................42
N
New Vehicle Break-In Period............................82
O
Occupant Restraints..................................... 192Octane Rating, Gasoline (Fuel)............. 302, 306Oil Change Indicator.........................................64Reset...........................................................64Oil Filter, Change........................................... 256Oil Filter, Selection........................................ 256Oil Pressure Light.............................................71Oil, Engine............................................ 255, 306Capacity.................................................... 305Checking................................................... 253Dipstick..................................................... 253Disposal.................................................... 256Filter................................................ 256, 306Filter Disposal........................................... 256Identification Logo.................................... 255
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