2021 CITROEN DS7 CROSSBACK App

Access to the Handbook
ONLINE
View or download the handbook at the following
address:
http://service.dsautomobiles.comScan this QR Code for direct access.
This symbol indicates the latest
information available.
Select:
–
the language
,
–

the v
ehicle and body style,
–

the is
sue period of the handbook corresponding to the
date of 1
st registration of the vehicle.
MOBILE APPLICA
Install the MyDS App application (content available
offline).
Also available in the Scan MyDS application.
TOUCH SCREEN (depending on availability)
In the Help touch screen application, select
the User Manual tab.
Several types of searches are available to access the
information sought.
For safety reason
while driving abo

3
Contents
137 Parking sensors
138 Reversing camera
140 360 Vision
07 Practical information
143 Compatibility of fuels
143 Refuelling
144 Misfuel prevention (Diesel)
145 Rechargeable hybrid system
153 Charging the traction battery
(Rechargeable hybrid)
155
Towing device
156 Towing device with retractable ball joint
157 Roof bars
158 Very cold climate screens
158 Snow chains
159 Energy economy mode
159 Bonnet
160 Engine compartment
161 Checking levels
163 Checks
165 AdBlue® (BlueHDi)
166 Free-wheeling
167 Advice on care and maintenance
08 In the event of a breakdown
170 Warning triangle
170 Running out of fuel (Diesel)
170 Tool kit
172 Temporary puncture repair kit
175 Spare wheel
178 Changing a bulb
180 Fuses
181 12 V battery/Accessory batteries
186 Towing the vehicle
09 Technical data
189 Engine technical data and towed loads
190 Petrol engines
191 Diesel engines
192 Rechargeable hybrid engines
193 Dimensions
193 Identification markings
10 DS IRIS SYSTEM - 12" touch screen Infotainment
system
194
First steps
197 Customisation
198 Steering mounted controls
198 Applications
199 Voice commands
200 Navigation
201 Connectivity
203 Mirror Screen
204 Media
206 Phone
207 Settings
208 Help
11 Vehicle data recording and privacy
Alphabetical index
Appendix

5
Overview
Steering-mounted controls
1. Exterior lighting controls/Direction indicators/
Service indicator
2. Automatic gearbox control paddles
3. Infrared camera (associated with the DS
DRIVER ATTENTION MONITORING function)
4. Wipers/Screenwash/Trip computer control
stalk
5. Controls for Cruise control/Speed limiter/
Adaptive cruise control
6. Audio system and instrument panel controls
A. Choice of instrument panel display mode
B. Short press: system voice commands
Long press: smartphone voice commands
C. Decrease/Increase volume D.
Press: radio/media display
Up/Down: previous/next radio/media/
smartphone selection
Press: confirm a selection
E. Pick up/Hang up call
Access to the Phone application's call log
F. Select an audio source
G. Display the list of radio stations/audio tracks
Side control bar

1.Manual headlamp beam height adjustment
2. Door mirrors adjustment
3. Heated windscreen
4. Temperature pre-conditioning operation
indicator lamp
5. Lane positioning assist
6. Opening/closing the motorised tailgate
7. Opening the fuel filler flap
Central control bar

1. Front demisting/defrosting
2. Rear screen demisting/defrosting
3. Ventilation off
4. Manual recirculation of the interior air
5. Audio system on/off
6. Volume adjustment
7. HOME button
8. Access to the Shortcuts for driving aids
9. Access to the Climate application
10. Hazard warning lamps

8Eco-driving
Eco-driving
Eco-driving refers to a range of everyday practices
that allow the motorist to optimise the vehicle's
energy consumption (fuel and/or electricity) and
CO
2 emissions.
Optimise your use of the gearbox
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce CO
2
emissions and decrease general traffic noise.
Favour the use of the "Eco" driving mode by
selecting it using the "DRIVE MODE" control.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning. At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep the
temperature in the passenger compartment down
(e.g. sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting
functions, if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or foglamps
to the level of visibility, in accordance with
current legislation in the country in which you are
driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The vehicle
will warm up much faster while driving.
As a passenger, avoid connecting your multimedia
devices (e.g. film, music, video game) to help
reduce the consumption of energy.
Disconnect all portable devices before leaving the
vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats.
Limit the loads carried in the vehicle and minimise
wind resistance (e.g. roof bars, roof rack, bicycle
carrier, trailer). Preferably, use a roof box.
Remove roof bars and roof racks after use.At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journe
y.
–

a
t each change of season.
–

a
fter a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g. engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit a
dealer or a qualified workshop as soon as possible
to restore your vehicle's nitrogen oxide emissions
to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your new
vehicle settle down to a consistent average after
the first 1,900 miles (3,000 kilometres).
Optimising the driving range (rechargeable
hybrid vehicles)
Connect the vehicle as soon as possible.
Favour the ECO zone of the power indicator by
driving smoothly and at a steady speed.

10
Dashboard instruments01
Driver information
Instrument panel
The instrument panel displays all the information
the driver needs about the status of the vehicle's
various systems.
This information appears in the form of warning
and indicator lamps and messages.
The instrument panel is in the form of a fully
digital screen.
Digital instrument panel
This digital instrument panel can be personalised.
Depending on the display page selected, certain
information does not appear or is displayed
differently.
1.Coolant temperature indicator (°C) (Petrol or
Diesel)
Traction battery charge level and remaining
range (miles or km) (Rechargeable hybrid)
2. Rev counter (rpm) (Petrol or Diesel)
Power indicator (Rechargeable hybrid)
3. Display of speed limit signs
Cruise control/speed limiter settings
4. Speedometer (mph or km/h)
READY indicator lamp (Rechargeable hybrid)
5. Status of the automatic gearbox
Active driving mode
6. Fuel gauge and remaining range (miles or km)
7. Total distance recorder (miles or km)
8. Energy flows (Rechargeable hybrid)
When the vehicle is driving in all-electric
mode, the speed is displayed in blue
(Rechargeable hybrid).
The default pages are as follows:
–

Dials.
–

Minimal.
–

Energy flo
ws (Rechargeable hybrid).
–

D

riving aids.
–

Nigh
t Vision (depending on equipment).
–

Na

vigation (depending on equipment).
–

Personal 1
.
–

Personal 2.
Information displayed on the
instrument panel
The information displayed on the instrument
panel (e.g. warning lamps, indicators) may have a
fixed or variable location depending on the page
or the driving aid activated.
For the functions that have indicator lamps for
both operation and deactivation, there is only one
dedicated location.
Display language and units
These depend on the touch screen
settings.
When travelling abroad, the speed must be
shown in the official units of the country you
are driving in (mph, miles or km/h, km).
Choice of the displayed page
By default, pages are memorised in the
instrument panel.

11
Dashboard instruments01
►  Turn the thumbwheel on the left of the
steering wheel to display and scroll through the
various pages on the instrument panel.
►  Press the thumbwheel to confirm the page.
The new page is applied immediately.
If there is no action on the thumbwheel, the
selected display page is applied automatically
after a few moments.
When a message is displayed in a
temporary window, pressing this
thumbwheel will cause this window to
disappear immediately.
Settings for displayed pages
The available settings operations are: addition,
deletion and layout of pages.
It is possible to memorise up to 5 pages.
The colour can also be configured according to
the selected driving mode.
The settings are changed via the Settings
> Customization touch screen application.
Settings for a "Personal" display page
In the two additional personal pages, the types of
information available are as follows:
–

Dynamic (T
orque, Boost, Power).
–
G-metres.
–

Engine t
emperatures (Petrol or Diesel).
–

R
ev counter (Petrol or Diesel).
–

Energy flo
ws (Rechargeable hybrid).
–

Po
wer indicator (Rechargeable hybrid).
–

Ac
cessories consumption (Rechargeable
hybrid).
– Media.
– Trip c omputer.
–

Vigilanc
e level (with the DS DRIVER ATTENTION
MONITORING function only).
–

D
riving aids.
–
Navigation.
The type of information selected in the
"Personal 1" page is not available in the
"Personal 2" page.
The settings are changed via the Settings
> Customization touch screen application.
For further information on Personalisation -
Instrument Panel, refer to the corresponding
section for the Audio equipment and telematics
systems.
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether the situation is normal or whether a fault has
occurred: refer to the description of each lamp for
further information.
When the ignition is switched on
Certain red or orange warning lamps come on for
a few seconds when the ignition is switched on.
These warning lamps should go off as soon as the
engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning and
indicator lamp description indicate whether you
should contact a qualified professional in addition
to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a dealer or a qualified workshop.
(3): Visit a dealer or a qualified workshop.

12
Dashboard instruments01
List of warning and indicator
lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Maximum coolant temperatureFixed.
The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has cooled
down before topping up the level, if necessary. If
the problem persists, carry out (2).
Engine oil pressureFixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Rechargeable hybrid)Fixed.
The rechargeable hybrid system is faulty.
Carry out (1) and then (2).
Cable connected (Rechargeable hybrid)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the flap.
12 V battery charge (depending on country of
sale)
Fixed.
The battery charging circuit is faulty
(e.g. dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►  Fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution (EBFD) system is faulty.
Carry out (1) and then (2).
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
Select mode P on the automatic gearbox.
Switch off the ignition and carry out (2).
DS ACTIVE SCAN SUSPENSIONFixed.
A malfunction of the active suspension
system is detected.
Reinitialise the system:
►  Switch the ignition off and wait for at least 30
seconds.
►  Switch the ignition on again and wait for at
least 5 seconds before starting the engine.
If the problem persists, carry out (3).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10 km/h).
A door or the boot is not properly closed.

13
Dashboard instruments01
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the
display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults yourself,
such as changing the battery in the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry out
(3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control is
faulty.
The automatic functions must be used at all times
and are automatically reactivated in the event of
a fault with the control.
Carry out (2).
Fixed, accompanied by the
message "Parking brake
fault".
The electric parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►  Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until the
indicator lamp lights up on the instrument panel. If this procedure does not work, secure the
vehicle:
► 
Park on a level surface.
►  Select P on the automatic gearbox, then place
the supplied chock against one of the wheels.
Then carry out (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►  Start the engine.
►  Use the control to apply the electric parking
brake.
►  Take your foot fully off the brake pedal.
►  Hold the control pressed in the release
direction for between 10 and 15 seconds.
►  Release the control.
►  Depress and hold the brake pedal.
►  Pull the control in the application direction for
2 seconds.
►  Release the control and the brake pedal.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry out
(3).