2021 CITROEN DS7 CROSSBACK App

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Safety05
At a speed greater than 12 mph (20 km/h), these
warning lamps flash, accompanied by an audible
signal for approximately two minutes. After this
time, these warning lamps remain on as long as
the seatbelts are not refastened.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they will
not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g. a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
– be tigh tened as close to the body as
possible.
–

be pulled in fron
t of you with a smooth
movement, checking that it is not twisted.
–

must only be used t
o secure one person.
–

no
t show signs of tearing or fraying.
–

no
t be changed or modified, in order to avoid
affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's seat
belts, contact a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.
Have your seat belts checked regularly by a
dealer or a qualified workshop, particularly if
the straps show signs of damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by dealers.
Airbags
General information
This system is designed to improve the safety
of the occupants of the front seats and the rear
outer seats in the event of a violent collision. The
airbags supplement the action of the seat belts
equipped with a force limiting system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the e
vent of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the e
vent of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to protect
you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.

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Safety05
Impact detection zones
A.Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
* For more in formation on Deactivating the front passenger airbag, refer to the corresponding section.
Front airbags

This system protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
The front airbags are adaptive. In
particular, they inflate less firmly in the
presence of a smaller occupant, with the seat
set in a forward longitudinal position.
Deployment
They deploy, except the front passenger airbag if
it is deactivated*, in the event of a serious front
impact to all or part of the front impact zone A.
The front airbag inflates between the thorax and
head of the front occupant of the vehicle and the steering wheel, driver's side, and the dashboard,
passenger's side, to cushion their forward
movement.
Lateral airbags

This system protects the driver and front
passenger in the event of a serious side impact,
limiting the risk of injury to the chest, between
the hip and the shoulder. 
Each lateral airbag is fitted in the seat backrest
frame, on the door side.
Deployment
The lateral airbags are deployed on one side in
the event of a serious side impact applied to all or
part of the side impact zone B.
The lateral airbag inflates between the chest of
the vehicle's occupant and the corresponding
door panel.

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Safety05
Curtain airbags
This system helps provide greater protection for
the driver and passengers (with the exception
of the rear centre passenger) in the event of a
serious side impact, in order to limit the risk of
injury to the side of the head.
Each curtain airbag is built into the pillars and the
upper passenger compartment area.
Deployment
It deploys simultaneously with the corresponding
lateral airbag in the event of a serious side impact
applied to all or part of the side impact zone B.
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
In the event of a malfunction, these
warning lamps light up on the
instrument panel. Contact a dealer or a qualified
workshop to have the system checked.
The airbags may not be deployed in the event of a
serious impact.
In the event of a minor impact or bump at
the side of the vehicle or if the vehicle
rolls over, the airbags may not be deployed.
In the event of a rear or front collision, none of
the lateral airbags are deployed.
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting position.
Fasten your seat belt and position it correctly.
Do not place anything between the occupants
and the airbags (e.g. child, animal, object), do
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a dealer or
a qualified workshop.
Front airbags
Do not drive holding the steering wheel by
its spokes or resting your hands on the centre
part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers compatible
with the deployment of these airbags. For
information on the range of seat covers
suitable for your vehicle, contact a dealer.
Do not fix or attach anything to the seat
backrests (e.g. clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a dealer or
a qualified workshop.

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Safety05
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The regulations on carrying children are
specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the following
recommendations:
–

In ac
cordance with European regulations,
all children under the age of 12 or less than 1.5
metres tall must travel in approved child seats
suited to their weight, on seats fitted with a seat
belt or ISOFIX mountings.
–

Statistically
, the safest seats in your vehicle for
carrying children are the rear seats.
–

C

hildren weighing less than 9 kg must travel
in the "rearward facing" position, whether in the
front or rear of the vehicle.
It is recommended that children travel on
the rear seats of the vehicle:
–

"rearward facing" up to the age of 3.
–

"forward facing" over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
An incorrectly installed child seat in a
vehicle compromises the child's safety in
the event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the child
seat harness keeping the slack relative to
the child's body to a minimum, even for short
journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the vehicle seat. If the
passenger seat is adjustable, move it forwards
if necessary.
Remove the head restraint before installing a
child seat with a backrest on a passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of sharp
braking. Refit the head restraint once the child
seat has been removed.
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt passes
correctly over the child's thighs.
Use a booster seat with a backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the sun's rays,
fit side blinds on the rear windows.
As a safety measure, do not leave:
–

A child alone and unsupervised inside a
v

ehicle.
–

A child or an animal in a v
ehicle which is
exposed to the sun, with the windows closed.
–

The k
eys within reach of children inside the
vehicle.
Child seat at the rear
Forward-facing or rearward-facing

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Safety05
Locations for child seats secured using the seat belt
In accordance with European regulations, this table indicates the options for installing child seats secured using the seat belt and universally approved (a) in
relation to the weight of the child and the seat position in the vehicle.
Weight of the child/indicative age
Seat Front passenger
airbag Under 13 kg
(groups 0 (b)
and 0+)
Up to about 1 year old From 9 to 18 kg
(group 1)
From about 1 to 3 years old From 15 to 25 kg
(group 2)
From about 3 to 6 years old From 22 to 36 kg
(group 3)
From about 6 to 10 years old
Row 1 (c) Passenger seat
with height
adjustment
(d) or without
height
adjustment (e)


Deactivated "OFF" U
UUU
Activated "ON" X UFUFUF
Row 2 (f) Outer rear seats
Centre rear seat (c) (g)


UF UFUFUF
U: seat position suitable for installing a child seat
secured using the seat belt and universally
approved for "rearward facing" and/or
"forward facing" use.
UF: seat position suitable for installing a
child seat secured using the seat belt and
universally approved for "forward facing"
use. X:
seat position not suitable for installing a child
seat of the weight group indicated.
(a) Universal child seat: child seat that can be
installed in all vehicles using the seat belt.
(b) Group 0: from birth to 10 kg.
Carrycots and "car" infant carriers cannot be
installed on the front passenger seat.
(c) Refer to the current legislation in your
country before installing your child on this
seat. (d)
The front height-adjustable seat must
be adjusted to the highest and fully back
longitudinal position.
(e) The backrest must be straightened.
(f) To install a "rearward facing" or "forward
facing" child seat at the rear, move the front
seat forward, then straighten the backrest to
allow enough room for the child seat and the
child's legs.

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IUF:seat suitable for installing an Isofix
Universal seat, "Forward facing", secured
using the upper strap. IL :
seat suitable for installing an Isofix Semi-
Universal seat which can be:
–

"rearw
ard facing" fitted with an upper
strap or a support leg.
–

"forw
ard facing" fitted with a support leg.
–

a c
arrycot fitted with an upper strap or a
support leg.
X : seat not suitable for installing an ISOFIX seat
or carrycot of the weight group indicated. For information on securing the upper strap using
the ISOFIX mountings, refer to the corresponding
section.
(a)
Refer to the current legislation in your
country before installing a child at this seat
position.
(b) Tilt the seat backrest to 45°, then install the
child seat.
Straighten the backrest until it is in contact
with the child seat's backrest.
i-Size child seats
i-Size child seats have two latches that are anchored to the two rings A.
These i-Size child seats also have:
–

either an upper strap tha
t is attached to ring B.
–

or a support leg tha
t rests on the vehicle floor, compatible with the approved i-Size seat position.
Their role is to prevent the child seat from tipping forward in the event of a collision.
For more information on the ISOFIX mountings, refer to the corresponding section.
In accordance with European regulations, this table indicates the options for installing i-Size child seats on seats in the vehicle fitted with ISOFIX mountings
approved for i-Size.
Seat Front passenger airbagi-Size restraint system
Row 1 (a) Manually-adjustable passenger seat (b) Deactivated "OFF"i-U
Activated "ON" i-UF
Electrically-adjustable passenger seat Deactivated "OFF"Not i-Size
Activated "ON" Not i-Size
Row 2 Rear outer seats i-U
Rear central seat Not i-Size

96Driving06
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►  Monitor your environment and keep your
hands on the wheel to be able to react to anything
that may happen any time.
►  Drive smoothly, anticipate the need for braking
and maintain a longer safety distance, especially
in bad weather.
►  Stop the vehicle before performing operations
that require sustained attention (e.g. settings).
►  During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a closed
space without sufficient ventilation.
Internal combustion engines emit toxic
exhaust gases such as carbon monoxide.
Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied. Risk of overheating and
damaging the braking system!
Never park the vehicle and never leave the
engine running on a flammable surface
(e.g. dry grass, dead leaves).The vehicle
exhaust system is very hot, even several
minutes after the engine stops. Risk of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass, accumulated
dead leaves, crops, debris) such as a field, a
country lane overgrown with bushes or a
grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in the
passenger compartment which could act
like a magnifying glass under the effect of the
sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended, with
the engine running. If you have to leave
your vehicle with the engine running, apply the
parking brake and put the automatic gearbox
into position N or P.
Never leave children inside the vehicle
unsupervised.
E-TENSE 4X4 360
Repeated hard braking in this vehicle
can generate loud banging noises which are
completely normal.
Continue driving but with lighter braking so
that the braking system can cool down.
The performance of the braking system
remains unaffected.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
internal combustion engine or electric motor, the
gearbox and the electrical systems of the vehicle.


If the vehicle absolutely must drive through a
flooded section of road:
►  Check that the depth of the water does not
exceed 15 cm, taking account of waves that might
be generated by other users.
►  Deactivate the Stop & Start function.
►  For rechargeable hybrid engines, place the
mode selector in 4WD position (depending on
version).
►  Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h).

97Driving06
► Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle, contact
a dealer or a qualified workshop.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by 10%
per 1,000 metres of altitude; the lower air
density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
►  Distribute the load in the trailer so that the
heaviest items are as close as possible to the axle
and the nose weight (at the point where it joins
your vehicle) approaches the maximum permitted
without exceeding it.
Tyres
►  Check the tyre pressures of the towing vehicle
and of the trailer, observing the recommended
pressures.
Lighting
►  Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine towing device is used, the
rear parking sensors will be deactivated
automatically to avoid the audible signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►  Reduce speed and lower the engine speed to
limit the amount of heating produced.
►  Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a dealer.
Starting/switching off the
engine
The electronic key must be present in the
passenger compartment.
If the electronic key is not detected, a message
is displayed.