2021 CITROEN DS3 CROSSBACK reset

174
Touch screen BLUETOOTH audio system10
Telephone

Connect a mobile phone via Bluetooth®.
Driving

Activate, deactivate or configure certain
vehicle functions (depending on
equipment/version).
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Short press: change audio source (radio;
USB; AUX if equipment connected; CD;
streaming).
Long press: display the call log.
Short press during an incoming call: accept the
call.
Short press during a call in progress: end the call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice commands:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, smartphone voice commands via the
system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Change the multimedia source.
Short press: display the calls log.
Short press during an incoming call:
accept the call.
Long press during an incoming call: reject the call.
Short press during a call in progress: end the call.
Radio (rotate): previous/next preset
station.
Media (rotate): previous/next track, move in a list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Menus
Radio

Select a radio station.
Media

Select an audio source.

176
Touch screen BLUETOOTH audio system10
when the system switches to "FM" analogue
radio with sometimes a variation in volume.
Once the digital signal quality is restored, the
system automatically changes back to "DAB".If the "DAB" station being listened to is
not available on "FM", or if the "FM-DAB
tracking" is not activated, the sound will cut
out while the digital signal is too weak.
Media
Selecting the source
Press the "Media" menu.
Press the "SOURCE" button.
Select the source (USB, Bluetooth or AUX,
depending on equipment).
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the USB
port using a suitable cable (not supplied).
To protect the system, do not use a USB
hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Presetting a station
Select a radio station or frequency.Press the "Presets" button.
Make a long press on an empty line to preset the
station. An audible signal confirms the presetting
of the station.
It is possible to preset up to 16 stations.
To replace a preset station by the
currently playing station, make a long
press on the preset station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening
to the same station by automatically retuning to
alternative frequencies.
In certain conditions, tracking may not be
assured throughout the entire country as
radio stations do not cover 100% of the
territory. This explains the loss of reception of
the station during a journey.
Press the "Radio Settings" button.
Activate/Deactivate "RDS options".
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages.
To operate, this function needs good reception
of a radio station that transmits this type of
message. While traffic information is being
broadcast, the current media is automatically
interrupted so that the TA message can be heard.
Normal play of the media previously playing is
resumed at the end of the message.
Press the "Radio Settings" button.
Activate/Deactivate "Traffic
announcement (TA)".
Audio settings
Press the "Radio Settings" button.
In the list, select "Audio Settings".
Activate/deactivate and configure the available
options (sound balance, ambiances, etc.).
The sound balance/distribution is audio
processing that allows the quality of the
sound to be adapted according to where the
passengers are sitting in the vehicle.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Choosing the DAB radio
Terrestrial digital radio (DAB) provides higher
quality reception.
The different "multiplexes/ensembles" offer a
choice of radio stations arranged in alphabetical
order.
Press the "Radio" menu.
Press the "SOURCE" button.
In the list of available sources, choose "DAB
Radio".
Activating FM-DAB Tracking
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the "FM-DAB
tracking" allows you to continue listening to the
same station, by automatically switching to the
corresponding "FM" analogue station (if there is
one).
Press the "Radio Settings" button.
Activate "DAB-FM".
If "FM-DAB tracking" is activated, there
may be a difference of a few seconds

180Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
Press the buttons to adjust the
brightness of the screen and/or of
the instrument panel (depending on version).
Modifying system settings
Press "Settings".
Press "System".
Press "Privacy" to access the privacy
settings.
Select "Units" to change the units of
distance, fuel consumption and
temperature.
Press "Factory settings" to return to the
initial settings.
Press "System Info" to check the system
version.
Privacy settings
Three data privacy options are available:"No data sharing (data, vehicle position)"
"Only data sharing"
“Data and vehicle position sharing"
When data and vehicle position sharing
are enabled, this symbol is displayed in the
upper bar of the touch screen.
Selecting the language
Press "Settings".
Select "Languages" to change the
language.
Set date and time
Press "Settings".
Press "Date/Time".
Setting the date:
Press the arrows to set the day, month and
year.
Setting the time:
Press these buttons to set hours and
minutes.
Select or deselect the 24h format.
In 12h format, choose "AM" or "PM".
The system does not automatically
manage the change between winter and
summer time.
Date format:
Select the display format of the date.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.

181Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► 
Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the telephone
call.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
► 
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

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DS CONNECT RADIO11
DS CONNECT RADIO

Multimedia audio system
- Applications - Bluetooth
®
telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

Connection t
o the CarPlay
®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Changing the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
The system’s Open Source Software (OSS)
source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the wheel
or the "plus" or "minus" buttons (depending on
the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then press
the virtual buttons in the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of the
screen, it is possible to switch between pages
either by tapping the tab for the desired page, or
by using a finger, sliding the pages to the left or
to the right.
Press in the grey zone to go back up a level or to
confirm.
Press the back arrow to go back a level or confirm.
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air c
onditioning status information
(depending on version), and direct access to the
corresponding menu.
–

Radio Media and T
elephone menu status
information.
–

Priv

acy status information.
–

Ac

cess to the touch screen and digital
instrument panel settings.
Audio source selection (depending on equipment):
–

FM/D
AB/AM radio stations (depending on
equipment).
–

T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

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DS CONNECT RADIO11

In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice commands: This control is located on the steering wheel or at
the end of the lighting control stalk (depending on
equipment).
Short press, smartphone voice commands via the
system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access telephone
menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of stations
received.

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DS CONNECT RADIO11
Press the "OPTIONS" button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is already
preset.
Or
Select a radio station or frequency.
Press "Preset".
Make a long press on one of the buttons to
preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening
to the same station by automatically retuning to
alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be available
nationwide, as many radio stations do not
cover 100 % of the country. This explains the
loss of reception of the station during a
journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Press "Audio settings".
Select the "Tone", "Balance", "Sound",
"Voice" or "Ringtones" tab to configure the
sound settings.
Press the back arrow to confirm.
In the "Tone" tab, the Ambience, Bass,
Medium and Treble sound settings are
different and independent for each audio
source.
In the "Balance” tab, the All passengers, Driver
and Front only settings are common to all
sources.
In the "Sound” tab, activate or deactivate
"Volume linked to speed", "Auxiliary input" and
"Touch tones".
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Onboard audio: Arkamys Sound Staging
©
optimises the sound distribution inside
the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical
order.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Press "Band" to select "DAB band".
Press in the shaded area to confirm.
FM-DAB Follow-up
"DAB" does not cover 100 % of the country.
When the digital radio signal is poor, the "FM-DAB
Follow-up" enables you to continue listening to
the same station by automatically switching to

192
DS CONNECT RADIO11
Press "Ring volume" to display the volume
bar.
Press the arrows or move the slider to set
the ring volume.
Settings
Configuring profiles
Press Settings to display the main page.
Press "Profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to save.
Press the back arrow to confirm.
Press this button to activate the profile.
Press the back arrow again to confirm.
Press this button to reset the selected
profile.
Adjusting the brightness
Press Settings to display the main page.
Press Brightness.
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press in the shaded area to confirm.
Modifying system settings
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "System configuration".
Press the "Units" tab to change the units of
distance, fuel consumption and temperature.
Press the "Factory settings" tab to restore the
initial settings.
Returning the system to factory settings
activates the English language by default
(depending on version).
Press the "System info" tab to display the
versions of the various modules installed in the
system.
Press the "Privacy" tab,
or
Press Settings to display the main page.
Press "Privacy" to activate or deactivate
the private data mode.
Activate or deactivate:
–

"No sharing (data, vehicle position)". –
"Only data sharing”
– "Data and vehicle position sharing"
Press the back arrow to confirm.
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Screen configuration".
Press "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel
(depending on version).
Press the back arrow to confirm.
Press "Animation".
Activate or deactivate: “Automatic
scrolling”.
Select "Animated transitions".
Press the back arrow to confirm.
Selecting the language
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Select "Language" to change the
language.
Press the back arrow to confirm.
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate GPS synchronisation
(UTC).
Press the back arrow to save the settings.
The system may not automatically
manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.