2021 CITROEN DS3 CROSSBACK screen

178Touch screen BLUETOOTH audio system10
Automatic reconnection
On return to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
of switching on the ignition, the pairing is
established automatically (Bluetooth activated).
Managing paired telephones
To connect or disconnect a paired telephone:Select the "Telephone" menu.
Press "Bluetooth" to display the list of
paired devices.
Press on the name of the telephone chosen in the
list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the "Bluetooth" button.
Press "Manage connections".
In the displayed window select "Delete".
The list of paired devices is displayed.
Press on the name of the telephone to delete.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
To accept the call:
Make a short press on the steering
mounted TEL button.
To reject the call:
The audio settings are the same as the
audio settings for the radio. For more
information on the "Audio settings", refer to
the corresponding section.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices or Apple® players via the USB
ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB
hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".mp3", ".mp4", ".m4a",
".flac", ".ogg" file extensions and with a bit rate
of between 32 Kbps and 320 Kbps (300 Kbps
maximum for ".flac" files).
It also supports VBR (Variable Bit Rate) mode.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT or FAT32
format (File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
Pairing a Bluetooth® telephone
Up to 10 phones can be paired to the system.
Activate the Bluetooth function on the telephone
beforehand and ensure that it is "visible to all"
(telephone configuration).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Check for services availability in the phone's
manual and with the operator.
The profiles compatible with the system
are: HFP, OPP, PBAP, DID, A2DP, AVRCP, SPP
and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).
Procedure from the telephone
Select the name of the system in the list of
devices detected.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press the Home button to access the
menus.
Select the "Telephone" menu.
Press "Manage connections".
The list of telephones detected is displayed.
Select the name of the telephone in the list.
The system offers to connect the telephone with
two profiles:
–

as "

Telephone": hands-free kit, telephone only.
–

as "

Streaming": wireless playing of audio files
on the telephone.
The system cannot be connected to
multiple telephones with the same profile.
No more than 2 phones can be connected
simultaneously (1 per profile).
The Bluetooth profiles chosen on the
phone have priority over the profiles
selected on the system.
If the pairing procedure fails, it is recommended
that you deactivate and then reactivate the
Bluetooth function on the telephone.
Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and the call log.

179Touch screen BLUETOOTH audio system10
Automatic reconnection
On return to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
of switching on the ignition, the pairing is
established automatically (Bluetooth activated).
Managing paired telephones
To connect or disconnect a paired telephone:Select the "Telephone" menu.
Press "Bluetooth" to display the list of
paired devices.
Press on the name of the telephone chosen in the
list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the "Bluetooth" button.
Press "Manage connections".
In the displayed window select "Delete".
The list of paired devices is displayed.
Press on the name of the telephone to delete.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
To accept the call:
Make a short press on the steering
mounted TEL button.
To reject the call:
Make a long press
on the steering mounted TEL button.
Or
Press "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press "Telephone".
Press the "Keypad" button.
Enter the phone number using the digital keypad.
Press "OK" to start the call.
Calling a contact
Press the "Telephone" menu.
Or make a long press
on the steering mounted TEL button.
Press "Contacts".
Select the desired contact from the list offered.
Calling a recently used number
Press "Telephone".
Press "Calls".
Or
Make a long press
on the steering mounted TEL button.
Select the desired contact from the list offered.
A call in progress remains active in the
vehicle for 10 minutes after switching off
the ignition. After that, the system switches
off and the call automatically redirects to the
telephone.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Settings
Adjusting the brightness
Press "Settings".
Select "Display".

180Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
Press the buttons to adjust the
brightness of the screen and/or of
the instrument panel (depending on version).
Modifying system settings
Press "Settings".
Press "System".
Press "Privacy" to access the privacy
settings.
Select "Units" to change the units of
distance, fuel consumption and
temperature.
Press "Factory settings" to return to the
initial settings.
Press "System Info" to check the system
version.
Privacy settings
Three data privacy options are available:"No data sharing (data, vehicle position)"
"Only data sharing"
“Data and vehicle position sharing"
When data and vehicle position sharing
are enabled, this symbol is displayed in the
upper bar of the touch screen.
Selecting the language
Press "Settings".
Select "Languages" to change the
language.
Set date and time
Press "Settings".
Press "Date/Time".
Setting the date:
Press the arrows to set the day, month and
year.
Setting the time:
Press these buttons to set hours and
minutes.
Select or deselect the 24h format.
In 12h format, choose "AM" or "PM".
The system does not automatically
manage the change between winter and
summer time.
Date format:
Select the display format of the date.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.

181Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► 
Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the telephone
call.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
► 
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

182
DS CONNECT RADIO11
DS CONNECT RADIO

Multimedia audio system
- Applications - Bluetooth
®
telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

Connection t
o the CarPlay
®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Changing the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
The system’s Open Source Software (OSS)
source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the wheel
or the "plus" or "minus" buttons (depending on
the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then press
the virtual buttons in the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of the
screen, it is possible to switch between pages
either by tapping the tab for the desired page, or
by using a finger, sliding the pages to the left or
to the right.
Press in the grey zone to go back up a level or to
confirm.
Press the back arrow to go back a level or confirm.
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air c
onditioning status information
(depending on version), and direct access to the
corresponding menu.
–

Radio Media and T
elephone menu status
information.
–

Priv

acy status information.
–

Ac

cess to the touch screen and digital
instrument panel settings.
Audio source selection (depending on equipment):
–

FM/D
AB/AM radio stations (depending on
equipment).
–

T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

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DS CONNECT RADIO11

In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice commands: This control is located on the steering wheel or at
the end of the lighting control stalk (depending on
equipment).
Short press, smartphone voice commands via the
system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access telephone
menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move in a list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of stations
received.

188
DS CONNECT RADIO11
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using the
system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices or Apple® players via the USB
ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB
hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and 320
Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT32 format (File
Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the CarPlay®,
MirrorLinkTM or Android Auto applications, refer to
the "Ease of use and comfort" section.
The synchronisation of a smartphone
allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto technology of the smartphone on
the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between the
smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are constantly
changing, it is recommended that you keep the
smartphone's operating system up-to-date, as
well as the date and time of the smartphone
and of the system.
For the list of eligible smartphones, go to the
Brand's national website.
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and applications.
Telephone not connected by Bluetooth®
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Telephone connected by Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "MirrorLinkTM" to start the
application in the system.

189
DS CONNECT RADIO11
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and applications.
Telephone not connected by Bluetooth®
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Telephone connected by Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "MirrorLinkTM" to start the
application in the system.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
There may be a pause before applications
become available, depending on the
quality of the network.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected
by Bluetooth®.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to access the
secondary page.
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the CarPlay®
function deactivates the system's
Bluetooth
® mode.
When the USB cable is disconnected and
the ignition is switched off then back on,
the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone
connection
On the smartphone, download the Android
Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.