2021 CITROEN DISPATCH SPACETOURER ECO mode

100
Safety
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30 km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
– Emergency braking assistance (EBA).
– Anti-slip regulation (ASR).
– Dynamic stability control (DSC).
– Intelligent traction control.
– Trailer stability assist (TSA).

103
Safety
5Intelligent traction control
("Snow motion")
Depending on version, the vehicle has a system
to help with driving on snow: intelligent traction
control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.

104
Safety
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.

138
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

With a
manual gearbox, place the gear lever
in neutral, fully depress the clutch pedal and
keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
► Unlock the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, a significant
effort may be required to turn the
steering wheel (if the wheels are against a
kerb, for example).
►

T

urn the key to position
2
, ignition on, to
operate the engine preheating system.
► Wait until this warning lamp goes off in
the instrument panel, then operate the
starter motor by turning the key to position

3

without pressing the accelerator pedal, until the
engine starts. Once the engine starts, release
the key.
The warning lamp does not come on if the engine is already hot.In certain
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


In wintry conditions, the preheater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry conditions
(temperature below -23°C), to ensure correct
operation and durability of the mechanical
components of the vehicle (engine and
gearbox), leave the engine running for
4

minutes before starting the vehicle.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start immediately,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: risk of damaging the starter motor and
the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Starting

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the "START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some

139
Driving
6Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
If the engine does not start immediately,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: risk of damaging the starter motor and
the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Starting

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the " START/STOP" button.
The steering column unlocks and the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
to warm up while stationary

, but move off
straight away and drive at moderate speed.
–

In wintry conditions, when the ignition is
switched on, the duration of lighting of the
preheating indicator lamp is extended. W

ait
until it goes off before starting the engine.
–
In very severe wintry
conditions


(temperature below -23°C),
to ensure correct operation and preserve
the lifespan of the vehicle's mechanical
components, engine and gearbox, leave the
engine running for 4 minutes before moving
off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
For Diesel vehicles, when the
temperature is below zero,
starting will only occur once the pre-heating
warning lamp goes off.
If this warning lamp comes on after pressing
the "START/STOP" button, keep the brake
or clutch pedal depressed until the warning
lamp goes off, without pressing the "START/
STOP" button again, until the engine starts
and is running.
The "Keyless Entry and Starting" system remote control must be within the
recognition zone.
Never leave the vehicle with the engine
running and with the remote control on your
person.
If the remote control leaves the recognition
zone, a message is displayed.
Move the remote control into the zone in
order to be able to start the engine.
If one of the starting conditions is not
met, a message is displayed on the
instrument panel. In some circumstances, you
must turn the steering wheel while pressing
the "START/STOP" button to assist unlocking
of the steering column. A message is
displayed.
Switching off
With the conventional key/With the
remote control key
► Immobilise the vehicle.
► T urn the key all the way to position 1 (Stop)
and remove it from the ignition.
►

T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the

140
Driving
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Starting
► Immobilise the vehicle.
► With the remote control in the recognition
zone, press the "
START/STOP" button.
The engine stops and the steering column locks.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control key ,
depress the brake pedal and turn the key until it
reaches position 3.
►

If using
Keyless Entry and Starting, depress
the brake pedal and briefly press the " START/
STOP" button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►

With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up
and the power indicator needle performs one
sweep then moves to the "neutral" position.

The
steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using
Keyless Entry and Starting, press the
"START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for stopping are not
satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader.

141
Driving
6satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader . ►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►
W
ith an automatic gearbox or a drive
selector, select mode P, then depress the brake
pedal.
►
Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the key
or Keyless Entry and Starting being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).
With an electric motor, this mode remains
active for about 10 minutes after the
vehicle is locked.
Manual parking brake
Application
► With your foot on the brake pedal, pull
the parking brake lever up to immobilise your
vehicle.
Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.

143
Driving
6When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode
P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Depress the brake pedal.
►

While maintaining pressure on the brake
pedal, briefly push the control lever

.
If you push the control lever without
pressing the brake pedal, the parking
brake is not released and a message is
displayed.
Manual application
With the vehicle stationary:
► Pull briefly on the control lever .
The control lever indicator lamp flashes to
confirm the application request.
Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
With a manual gearbox
►

Fully depress the clutch pedal and engage
first gear or reverse.
►


Depress the accelerator pedal and release
the clutch pedal.
W

ith an automatic gearbox
►

Depress the brake pedal.
►


Select mode
D, M or R.
►

Release the brake pedal and depress the
accelerator pedal.
W

ith a drive selector
►

Depress the brake pedal.
►


Select mode
D, B or R.
►

Release the brake pedal and depress the
accelerator pedal.
With an automatic gearbox or drive
selector, if the brake does not release
automatically, check that the front doors are
properly closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control lever.
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically