2021 CITROEN DISPATCH SPACETOURER air condition

85
Ease of use and comfort
3With CITROËN Connect Radio
Press Connect-App to display the main
page.
Then press "Programmable heating/ventilation ".
►

Select the "
Status" tab to activate/deactivate
the system.
►

Select the "
Other settings" tab to choose
the "Heating" mode, to heat the engine and
passenger compartment, or " Ventilation" to
ventilate the passenger compartment.
►

Then set/save the time at which the
preheating temperature will be reached for each
selection.
Press this button to save.
With CITROËN Connect Nav
In the Applications > Vehicle
apps menu:
► Select AIR CON programming.
►

Press the
Status tab to activate/deactivate
the system.
►

Press the
Settings tab to select Heating
mode to heat the engine and passenger
compartment or Ventilation mode to ventilate
the passenger compartment.
►

Then programme/save the activation time for
each selection.
►


Press
OK to confirm.
You must allow at least 60 minutes between programming operations.
Depending on the outside temperature, a
certain amount of pre-conditioning time is
necessary in order to reach the programmed
temperature by the stored activation time.
This pre-conditioning time lasts up to 45
min.
Long-range remote control
This enables you to switch the heating in
the passenger compartment on or off from a
distance.
The remote control has a range of about 0.6
miles (1 km) in open country.


On
► Pressing and holding this button starts
the heating immediately (confirmed by the
green indicator lamp coming on briefly).
Switching off
► Pressing and holding this button stops
the heating immediately (confirmed by the
temporary illumination of the red indicator lamp).
The indicator lamp in the remote control flashes
for about 2 seconds if the vehicle has not
received the signal.
Then repeat the command after having changed
location.
Changing the battery
The indicator lamp in the remote control will
change to orange if the battery charge is low.
If the indicator lamp is not on, the battery is
discharged.


► Use a coin to unscrew the cap and replace
the battery .
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.

86
Ease of use and comfort
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available
with the Bluetooth® audio system.
With CITROËN Connect Radio or CITROËN
Connect Nav
Programming can be carried out from a
smartphone using the MyCitroën
application.
For more information on the Remotely-operable
functions, refer to the corresponding section.
With CITROËN Connect Nav
In the Applications menu:
Press "Car Apps" to display the applications
home page.
Select Temperature conditioning .
► Press + to add a programme.
► Select the time of entry into the vehicle and
the desired days. Press OK.
► Press ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
If the system is switched on using the
long-range remote control, the maximum
heating duration is around 45
min.
The ventilation is activated provided that the battery is sufficiently charged.
The heating is activated provided that:
–

the battery charge and the fuel level are
sufficient,
–


the engine has been started since the
previous heating cycle,
–


60
minutes have elapsed between two
heating requests.
Programmable heating is supplied by the
vehicle fuel tank. Before use, make sure
that you have sufficient fuel. If the fuel tank is
on reserve, you are strongly recommended
not to programme the heating.
The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risk of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Independent additional
heating
Depending on the country of sale, this is an
additional and independent system which heats
the hot water circuit of the Diesel engine to
improve comfort and to raise the temperature
of the cold engine. It improves demisting and
defrosting performance. With the engine idling
or the vehicle stationary, it is normal to notice a
high-pitched whistling and some emissions of
smoke or odour.
The temperature near the heating system must
not exceed 120°C. A higher temperature (e.g. in
a paint oven) could damage the components of
electronic circuits.
The additional heating is supplied by the
vehicle's fuel tank. Make sure that the low fuel
warning lamp is not on.
To avoid the risks of poisoning or suffocation, the additional heating must
not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (for example: dry grass, fallen
leaves, paper, etc.) - risk of fire!
Have the additional heating checked at
least once a year, at the beginning of
winter.
For maintenance and repairs, you must only
contact a CITROËN dealer or a qualified
workshop.
A/C preconditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.

94
Lighting and visibility
Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Automatic windscreen wipers
In AUTO mode, the windscreen wipers work
automatically and adapt to the intensity of the
rain.
The rainfall detection function uses a rain/
sunshine sensor located at the top centre of the
windscreen, behind the rear view mirror.
Switching on

► Give a short downwards push to the control
stalk.
automatically when the sidelamps are switched
on.
The ambient lighting switches off automatically
when the sidelamps are switched off.
Programming
With audio system or touch screen
The activation, deactivation and the choice of brightness of the
ambience lighting can be set via the vehicle
configuration menu.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen, and from around the
wiper arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
Without AUTO wiping



With AUTO wiping

Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
After switching off the ignition, a slight movement of the windscreen wipers to
store them under the bonnet may occur.
If the ignition has been switched off with
the windscreen wiper active, it is
necessary to operate the control stalk to
reactivate the wiping when the ignition is
switched on (unless the ignition is off for less
than 1
minute).
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
The screenwash then the windscreen wipers
operate for a pre-determined time.
With automatic air conditioning, any
action on the screenwash control results
in temporary closure of the air intake to avoid
odours inside the passenger compartment.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.

99
Safety
5Emergency or assistance
call




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until

102
Safety
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the systems be
reactivated as soon as possible.
Only the ASR system can be deactivated
from the touch screen.
Deactivating using the button or Advanced
Grip Control
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation. Deactivating using the touch screen
In the "Driving/Vehicle" menu, deactivate
the ASR system.
A confirmation message is displayed and
this warning lamp on the instrument panel
comes on.
The ASR system no longer acts on the operation
of the engine.
Reactivating using the button or Advanced
Grip Control
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Reactivating using the touch screen
In the "Driving/Vehicle" menu, activate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
goes off.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Below 31 mph (50
km/h), these systems must be
reactivated manually.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Intelligent traction control
("Snow motion")
Depending on version, the vehicle has a system
to help with driving on snow: intelligent traction
control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the

104
Safety
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.

108
Safety
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–
In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.
Front airbags

System that protects the driver and front
passenger in the event of a serious front impact,
limiting the risk of head and chest injury.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
The airbags are deployed, except the front
passenger airbag if it is deactivated, in the
event of a serious front impact to all or part of
the frontal impact zone A, in the longitudinal
centreline of the vehicle on a horizontal plane
and directed from the front to the rear of the
vehicle.
The front airbag inflates between the thorax
and head of the front occupant of the vehicle
and the steering wheel, driver's side, and the
dashboard, passenger side to cushion their
forward movement.


When driving , keep the glove box
closed. Otherwise, this could cause injury
in the event of an accident or sudden braking.
Lateral airbags

137
Driving
6On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.