2021 CITROEN DISPATCH SPACETOURER reset

158
Driving

The driver can, if desired, adjust the speed of the vehicle according to the
information given by the system.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
–

Poor weather (rain, snow).
–


Atmospheric pollution.
–

Towing.
–

Driving with a space-saver type spare wheel
or snow chains fitted.
–


T
yre repaired using the temporary puncture
repair kit.
–

Y
oung drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
–

Road signs that are obstructed, non-standard,
damaged or bent.
–


Obsolete or incorrect maps.
Storing the speed setting

In addition to Speed Limit Recognition and
Recommendation, the driver can select the
speed displayed as a speed setting for the speed
limiter or cruise control using the speed limiter or
cruise control 'store' button.
For more information on the Speed
limiter, Cruise control or Adaptive
cruise control, refer to the corresponding
sections.
Steering-mounted controls
1. Speed limiter/cruise control mode selection
2. Memorise the speed setting
Information displayed on the
instrument panel




Head-up display
3. Speed limit indication.
4. Request to memorise the speed.
5. Current speed setting.
Storing the speed setting

► Switch on the speed limiter/cruise control.
The speed limiter/cruise control information is
displayed.
Upon detecting a sign suggesting a new speed
setting, the system displays the value and
"MEM" flashes for a few seconds, prompting you
to save it as a new speed setting.
If there is a difference of less than 6 mph
(9 km/h) between the speed setting and
the speed displayed by the Speed Limit
Recognition and Recommendation, the
"MEM" symbol is not displayed.
Depending on the road conditions, several
speeds may be displayed.
► Press button 2once to save the suggested
speed value.
A message is displayed, confirming the request.
► Press button 2again to confirm and save the
new speed setting.
The display then reverts to its previous state.

170
Driving
Detection may be impeded:
– If the markings on the ground are worn
and not clearly contrasted against the road
surface.
–

If the windscreen is dirty
.
–

In certain extreme weather conditions:
fog, heavy rain, snow

, shade, bright sunlight
or direct exposure to the sun (e.g. low sun,
leaving a tunnel).
Distraction detection
Refer to the General recommendations
on the use of driving and
manoeuvring aids.
Depending on version, the function consists of
either the "Coffee Break Alert" system alone
or combined with the "Driver Attention Alert"
system.
These systems are in no way designed to keep the driver awake or to prevent
the driver from falling asleep at the wheel.
It is the driver’s responsibility to stop if feeling
tired.
Take a break if you are feeling tired or at least
every 2 hours.
Activation/Deactivation
This function is set via the vehicle configuration menu.
The state of the system is memorised when the
ignition is switched off.
Coffee Break Alert
The system triggers an alert as soon as it detects that the driver has not taken a
break after two hours of driving at a speed above
40 mph (65
km/h).
This alert is issued via the display of a message
encouraging the driver to take a break,
accompanied by an audible signal.
If the driver does not follow this advice, the alert
is repeated hourly until the vehicle is stopped.
The system resets itself if one of the following
conditions is met:
–

With the engine running, the vehicle has been
stationary for more than 15 minutes.
–


The ignition has been switched off for a few
minutes.
–


The driver's seat belt is unfastened and their
door is opened.
As soon as the speed of the vehicle drops below 40 mph (65 km/h), the
system goes into standby.
The driving time is counted again once the
speed is above 40 mph (65
km/h).
Driver Attention Warning
Depending on version, the "Coffee Break Alert"
system is combined with the "Driver Attention
Warning" system.


Using a camera placed at the top of the
windscreen, the system assesses the
driver's level of vigilance, fatigue or distraction by
identifying variations in trajectory compared to
the lane markings.
This system is particularly suited to fast roads
(speed higher than 40 mph (65
km/h)).
At a first-level alert, the driver is warned by the
“Take care! ” message, accompanied by an
audible signal.
After three first-level alerts, the system triggers
a further alert with the message " Dangerous
driving: take a break", accompanied by a more
pronounced audible signal.
In certain driving conditions (poor road
surface or strong winds), the system may
give alerts independent of the driver's level of
vigilance.
The following situations may interfere with the operation of the system or
prevent it from working:
– lane markings absent, worn, hidden (snow,
mud) or multiple (roadworks);
– close to the vehicle ahead (lane markings
not detected);
– roads that are narrow, winding, etc.
Blind Spot Monitoring
Refer to the General recommendations
on the use of driving and
manoeuvring aids.


This system includes sensors, placed on the
sides of the bumpers, and warns the driver of
the potentially dangerous presence of another
vehicle (car, truck, motorcycle) in the blind spot
areas of their vehicle (areas hidden from the
driver's field of vision).

185
Practical information
7POWERCHARGE FAULT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
dealer before the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Accelerated charging, mode 3
Accelerated charging unit (Wallbox)
(accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with an
accelerated charging unit (Wallbox): 32 A
maximum charging current.
Charging cable, mode 3 (AC)

Accelerated charging unit (Wallbox)
Do not disassemble or modify the
charging unit - risk of electrocution and/or fire!
Refer to the charging unit manufacturer's user
manual for the operating instructions.
Fast charging, mode 4
Public fast charger
(superfast charging - direct current (DC))

222
In the event of a breakdown
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop
who will verify that the internal components
have not been damaged and that the case
has not cracked, which would mean a risk of
toxic and corrosive acid leaking.
Disconnecting the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.
After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
► Push clamp B fully down.
► Lower lever A to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever, as it will not lock
in place if the clamp is not positioned
correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the

237
Bluetooth® audio system
10Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.
Rotate: adjust volume.
Short press: change audio source (radio;
USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings: Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :
Short press: display the list of radio
stations.
Long press: update the list.
Media
:
Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:
Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.
Go up one level (menu or folder).
Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.

238
Bluetooth® audio system
"Telephone": Call, Directory
management, Telephone management,
Hang up.
"Trip computer".
"Maintenance": Diagnosis, Warning log,
etc.
"Connections": Manage connections,
search for devices.
"Personalisation-configuration ": Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly
and select the radio.
Press this button to select a waveband
(FM / AM / DAB).
Press one of the buttons for an automatic
search for radio stations.
Press one of the buttons to carry out a
manual search up / down for radio
frequencies.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call. During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.
Increase volume.
Decrease volume.
Mute / Restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Access to the main menu.
Increase volume.
Mute / Restore the sound.
Decrease volume.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu. In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Start voice recognition on your
smartphone via the system.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Press the thumbwheel: confirm.
Menus
Depending on version."Multimedia": Media settings, Radio
settings.

240
Bluetooth® audio system
When the radio station is displayed in the
screen , press "OK" to display the
contextual menu.
(Frequency search (RDS), DAB / FM auto
tracking, RadioText (TXT) display, Information
on the station, etc.)
DAB / FM station tracking
"DAB" does not have 100% coverage of
the country.
When the digital signal is weak, "DAB / FM
auto tracking" allows you to continue
listening to the same station, by automatically
switching to the corresponding analogue FM
station (if it exists).
When the "DAB / FM auto tracking" is active,
the DAB station will be selected automatically.
Press the MENU button.
Select "Multimedia" and confirm.
Select "DAB / FM auto tracking" and
confirm.
If "DAB / FM auto tracking" tracking is
enabled, there is a lag of a few seconds
when the system switches to the analogue
FM station sometimes with a change in
volume.
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA alert messages. To be active, this
function needs good reception of a radio
station that transmits this type of message.
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
message. Normal play of the media
previously playing is resumed at the end of
the message.
Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
When the radio station is displayed in the
screen, press OK to display the
contextual menu.
Select "RadioText (TXT) display" and
confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Depending on version
If the current DAB radio station is not
available on FM, "DAB FM" is struck out.


1 Options display: if active but not available, the
display will be struck out.
2 Display showing the name of the current
station.
3 Preset stations, buttons 1 to 6.
Short press: select the preset radio station.
Long press: memorise a radio station.
4 Display showing the name of the “multiplex”
service being used.
5 RadioText (TXT) display for the current radio
station.
6 Represents the signal strength for the band
being listened to.
When changing region, updating the list
of preset radio stations is recommended.


Full list of radio stations and "multiplexes".
Terrestrial digital radio
Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different "multiplex / ensemble” services
offer a choice of radio stations in alphabetical
order.
Change of band (FM1, FM2, DAB, etc.)
Change of station within the same
"multiplex / ensemble".
Starting of a search for the previous / next
"multiplex / ensemble".
Long press: selection of the categories of
news desired among Transport, News,
Entertainment and Special Flash (available
depending on the station).

247
Bluetooth® audio system
10balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
►
Press the BAND button to return to the
waveband (FM, FM2, DAB,

AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
►

T
une to a radio station that broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the RDS function to allow the system
to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction. The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
►


Have the aerial checked by a dealer
.
The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
►

Switch off the RDS function if the
phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
►

Charge the battery in the peripheral device.
The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
►


Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Check that the CD is inserted in the player
the right way up. ►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
►

Check the content in the case of a burned
CD: read the recommendations in the "Audio"
section.
Due to poor quality
, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►

Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter

.
►

Manually activate the MTP
profile on the
smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
►

Call your voicemail, via the telephone menu,
using the number provided by your operator

.
I am unable to access my directory of
contacts.
►

Check the compatibility of your telephone.