2021 CITROEN DISPATCH SPACETOURER key battery

140
Driving
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Starting
► Immobilise the vehicle.
► With the remote control in the recognition
zone, press the "
START/STOP" button.
The engine stops and the steering column locks.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control key ,
depress the brake pedal and turn the key until it
reaches position 3.
►

If using
Keyless Entry and Starting, depress
the brake pedal and briefly press the " START/
STOP" button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►

With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up
and the power indicator needle performs one
sweep then moves to the "neutral" position.

The
steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using
Keyless Entry and Starting, press the
"START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for stopping are not
satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader.

141
Driving
6satisfied, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Starting
Switching on the ignition without
starting the engine
With the "Keyless Entry and Starting"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader . ►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►
W
ith an automatic gearbox or a drive
selector, select mode P, then depress the brake
pedal.
►
Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the key
or Keyless Entry and Starting being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).
With an electric motor, this mode remains
active for about 10 minutes after the
vehicle is locked.
Manual parking brake
Application
► With your foot on the brake pedal, pull
the parking brake lever up to immobilise your
vehicle.
Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.

151
Driving
6exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Deactivation/Reactivation
With/without audio system




► To deactivate or reactivate the system, press
this button.
The indicator lamp is on when the system is
deactivated.
With touch screen
The settings are changed via the vehicle configuration menu.
If the system has been deactivated in
STOP mode, the engine restarts
immediately.
The system is reactivated automatically whenever the engine is started by the
driver.
Operation
Main conditions for operation
– The driver ’s door must be closed.
– The sliding side door must be closed.
–

The driver's seat belt must be fastened.
–


The level of charge in the battery must be
sufficient.
–


The temperature of the engine must be within
its nominal operating range.
–


The outside temperature must be between
0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop.
With a manual gearbox: at speeds below 12
mph (20
km/h) or with the vehicle stationary
(depending on engine), with the gear lever in
neutral and the clutch pedal released.
With an automatic gearbox: with the brake
pedal depressed or the gear selector in
position

N
, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if all of the
conditions for operation are not met and in the
following cases.
–

Steep slope (ascending or descending).
–


V
ehicle has not exceeded 6 mph (10 km/h)
since the last engine start (with the key or the
START/STOP button).
–

Needed
to maintain a comfortable temperature
in the passenger compartment.
–

Demisting active.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
After the engine has restarted, STOP mode is not available until the vehicle
has reached a speed of 5 mph (8
km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.

152
Driving
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again.
With a manual gearbox: with the clutch pedal
fully depressed.
With an automatic gearbox:
–
With the selector in position D

or M: with the
brake pedal released.
–

With the selector in position N

and the brake
pedal released: with the selector at D or M.
–

With the selector in position P

and the brake
pedal depressed: with the selector at R, N, D
or M.
–

Reverse gear engaged.
Special cases
The engine will restart automatically if all
conditions for operation are met again and in the
following cases.
–
With a
manual gearbox: vehicle
speed
exceeds 16 mph (25 km/h) or 2 mph (3
km/h) (depending on the engine).
–

With an
automatic gearbox, vehicle speed
exceeds 2 mph (3
km/h).
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
Depending on the vehicle’s equipment:In the event of a system malfunction, this
warning lamp flashes on the instrument
panel.
The warning lamp in this button flashes and a message appears, accompanied by
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
Depending on version, a warning message
may also be displayed, prompting you to place
the gear selector in position N and depress the
brake pedal.
►

Switch off the ignition then start the engine
again with the key or the " ST

ART/STOP" button.
12 V battery
The Stop & Start system requires a
12 V battery of specific technology and
specification.
All work must be carried out only by a
CITROËN dealer or a qualified workshop.
Tyre under-inflation detection
This system automatically checks the pressures
of the tyres while driving.
It compares the information given by the wheel
speed sensors with reference values, which
must be reinitialised every time the tyre
pressures are adjusted or a wheel changed.
The system triggers an alert as soon as it
detects a drop in the inflation pressure of one or
more tyres.
Under-inflation detection does not
replace the need for vigilance on the part
of the driver.
This system does not avoid the need to
regularly check the tyre pressures (including
the spare wheel) as well as before a long
journey.
Driving with under-inflated tyres, particularly
in adverse conditions (heavy load, high
speed, long journey):
–

worsens road-holding,
–


lengthens braking distances,
–


causes premature wear of the tyres,
–


increases fuel consumption.
The inflation pressures specified for the vehicle can be found on the tyre pressure
label.
For more information on the Identification
markings, refer to the corresponding section.
Checking tyre pressures
This check should be done when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10
km) at
moderate speeds).
Otherwise, add 0.3
bar to the pressures
shown on the label.
Snow chains
The system does not have to be
reinitialised after fitting or removing snow
chains.
Spare wheel
The steel spare wheel does not have an
under-inflation detection sensor.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
► Reduce speed immediately, avoid excessive
steering movements and avoid sudden braking.
► Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected may not always cause visible deformation of the
tyre.
Do not rely on just a visual check.
► Using a compressor, such as the one in
the temporary puncture repair kit, check the
pressures of all four tyres when cold.
► If it is not possible to carry out this check
immediately, drive carefully at reduced speed.
► In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).

182
Practical information
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
State of charging indicator lamp Meaning
Fixed green Charging complete. The charging
indicator lamp goes off after about 2 minutes as the
vehicle's functions go into standby.
The indicator lamp comes back on
when the vehicle is unlocked using the Keyless Entry and Starting or when
a door is opened, to indicate that
the battery is fully charged.
Fixed red Malfunction.
Do not dismantle or modify the charging
connector - risk of electrocution and/or
fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Standard charging, mode 2
Domestic socket
(domestic charging - alternating current (AC))


Mode 2 with a standard socket A: 8 A
maximum charging current.


Mode 2 with a Green'Up socket B: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)

222
In the event of a breakdown
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop
who will verify that the internal components
have not been damaged and that the case
has not cracked, which would mean a risk of
toxic and corrosive acid leaking.
Disconnecting the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.
After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
► Push clamp B fully down.
► Lower lever A to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever, as it will not lock
in place if the clamp is not positioned
correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

291
Alphabetical index
Messages, quick 281
Minimum traction battery charge level
(Electric)

22
Mirror, rear view

54
Mirrors, door

53–54, 83, 171–172
Misfuel prevention

179
Mobile application

27, 86, 188
Moduwork

54–56
Motor, electric

140, 193, 231
Mountings, ISOFIX

120, 128, 130, 131, 131–132
MP3 CD

242
N
Navigation 268–270
Navigation, connected
271–273
Net, cargo

54–56
Net, high load retaining

73–74
Number plate lamps

216
O
Obstacle detection 172
Oil change
193
Oil consumption

193
OIl, engine

193
On-board tools

204
Opening the bonnet

192
Opening the boot

29–30, 45
Opening the doors 29–30, 39–40
Opening to 180°
44–45
P
Pads, brake 196–197
Paint
201, 236
Paint colour code

236
Paint, matt

201
Panoramic glass sunroof

75
Parcel shelf, rear

70
Parking brake

141, 196
Parking brake, electric

142–144, 196
Parking sensors, audible and visual

172
Parking sensors, front

173
Parking sensors, rear

172
Passenger compartment temperature
pre-conditioning (Electric)

27, 86
Pedestrian horn (Electric)

101, 137
Plates, identification

236
Player, Apple®

243, 255, 278
Player, MP3 CD

242
Player, USB

241, 254, 277
Port, USB

71, 241, 254, 256, 273, 277
Power

22
Power indicator (Electric)

9, 22
Power mode

150
Pressures, tyres

197, 205, 207, 236
Pre-tensioning seat belts

107
Priming pump

203
Priming the fuel system

203
Profiles 259, 282
Protecting children
108, 110–112, 114,
122–124, 130, 131–132, 131–133
Public fast charging station

182, 187
Puncture

205–206, 208
R
Radar (warnings) 154
Radio
239–240, 252–253, 276
Radio, digital (Digital Audio
Broadcasting - DAB)

240, 254, 277
Range, AdBlue®

20, 195
RDS

253, 276
Rear screen, demisting

83
Recharging the battery

221–222
Recharging the traction battery

183
Recharging the traction battery
(Electric)

180, 186–188
Recirculation, air

80–82
Recovery

223
Recovery of the vehicle

223
Reduction of electrical load

189
Regeneration of the particle filter

196
Regenerative braking (deceleration
by engine braking)

149–150
Reinitialisation of the under-inflation
detection system

153
Reinitialising the remote control

37
Reminder, key in ignition

140
Reminder, lighting on

90