2021 CITROEN DISPATCH SPACETOURER ESP

209
In the event of a breakdown
8These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Access to the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Access function in the vehicle
configuration menu.
For more information on the Hands-Free
Sliding Side Door , refer to the corresponding
section.


► If the vehicle is fitted with a towing device,
raise the rear of the vehicle using the jack (must
be at jacking point B
) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.
Refit the spare wheel in the carrier

► Position the wheel facing the carrier .
► Progressively return the wheel to the carrier
by pushing alternately at the left and right until it
is clear of the hook fixing area.

212
In the event of a breakdown
Model with halogen
headlamps


1.Sidelamps (W5W-5W)
2. Main beam headlamps (H1-55W)
3. Dipped beam headlamps (H7-55W)
4. Daytime running lamps (W21W LL-21W)
5. Direction indicators (PY21W-21W amber)
Model with Xenon
headlamps


1.Main beam headlamps (H1-55W)
2. Dipped beam headlamps (D8S-25W)
3. Direction indicators (PY21W-21W amber)
Fitting a steel or "space-saver" type
spare wheel
If the vehicle is fitted with alloy wheels, the
washers A do not make contact with the steel
or "space-saver" type spare wheel. The wheel
is held in place by the conical contact surface
B of each bolt.
After changing a wheel
Stow the punctured wheel in the carrier.
Go promptly to a CITROËN dealer or a
qualified workshop.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Some driving aid functions should be
disabled, e.g. the Active Safety Brake.
If your vehicle has tyre under-inflation
detection, check the tyre pressures and
reinitialise the system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Tyre under-inflation detection
The steel spare wheel does not have a
sensor.
Wheel with wheel trim
When refitting the wheel, refit the wheel
trim, starting by aligning the cutout with the
valve and then pushing the trim into place all
round its edge with the palm of your hand.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
The headlamps have polycarbonate lenses with a protective coating:
–

Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–


Use a sponge and soapy water or a pH
neutral product.
–


When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.
Halogen bulbs (Hx)
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Opening the bonnet/Accessing the
bulbs
Proceed with caution when the engine is hot -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
After changing a bulb
To refit, carry out the operations in
reverse order to removal.
Close the protective cover very carefully to
guarantee the sealing of the lamps.

214
In the event of a breakdown
– When refitting, engage the repeater towards
the front and then bring it back towards the rear.
Amber-coloured bulbs (direction indicators and
side repeaters) must be replaced with bulbs of
identical specification and colour.
Rear lamps

1. Brake lamps/Sidelamps (P21/5W-21/5W)
2. Direction indicators (PY21W-21W amber)
3. Reversing lamps (P21W-21W)
4. Foglamps/Sidelamps (P21/4W-21/4W)
For vehicles with interior trim, contact a
CITROËN dealer or a qualified workshop
to have the work done.
► Identify the defective lamp and then,
depending on the version, open the rear doors or
the tailgate.

Main beam headlamps

► Press the lower clip on the connector and
remove the assembly of connector and bulb.
►

Pull out the bulb and replace it.
Direction indicators

► Turn the bulb holder a quarter turn
anti-clockwise.
►
Remove the bulb holder and replace the
faulty bulb.
Rapid flashing of a direction indicator
lamp (left or right) indicates that one of
the bulbs on the corresponding side has
failed.
Amber-coloured bulbs must be replaced by bulbs with identical specifications and
colour.
Daytime running lamps/
sidelamps


For the replacement of these bulbs, contact a
CITROËN dealer or a qualified workshop.
A replacement kit for the LEDs is available from
CITROËN dealers.
Front foglamps (H11-55W)

► Underneath the front bumper , slacken the
bolts on deflector A, then remove it.


► Press the locking clip and disconnect the
connector .
►

Unscrew the bulb holder a quarter turn anti-
clockwise and remove it.
►


Replace the faulty bulb.
You can also contact a CITROËN dealer or a qualified workshop to replace these
bulbs.
Direction indicator side
repeater


– Push the repeater towards the rear and
release it.

217
In the event of a breakdown
8Platform cab (rear lamps)
1.Direction indicators (P21W-21W).
2. Brake lamps (P21W-21W).
3. Sidelamps (R10W-10W).
4. Reversing lamps (P21W-21W).
5. Foglamps (P21W-21W).
►

Locate the faulty bulb.
►


Unscrew the 4 fixing screws from the lens
unit and remove it.
►


Remove the faulty bulb by pressing lightly on
it, then turning it a quarter turn clockwise.
►


Change the bulb.
Changing a fuse
Access to tools and to the dashboard fusebox


The extraction tweezers and the fuses are
located behind the fusebox cover.
►

Unclip the cover by pulling at the top left, then
right.
►


Remove the cover completely
.
Changing a fuse
Before changing a fuse:
► Identify the cause of the fault and fix it.
►

Switch off all power consumption.
►


Immobilise the vehicle and switch off the
ignition.
►


Identify the defective fuse using the current
allocation tables and diagrams.
T

o replace a fuse, it is essential to:
►

Use the special tweezers to extract the fuse
from its housing and check the condition of its
filament.
►


Always replace the failed fuse with a fuse of
the same rating (same colour); use of a different
rating may cause malfunctions - risk of fire!
If the fault recurs soon after replacing a fuse,
have the electrical system checked by a
CITROËN dealer or a qualified workshop.
Complete fuse allocation tables and
corresponding diagrams
For more information, contact a CITROËN
dealer or a qualified workshop.
The replacement of a fuse not shown in the allocation tables could cause a
serious malfunction of the vehicle.
Consult a CITROËN dealer or a qualified
workshop.

218
In the event of a breakdown
Fuse N° Rating(Amps) Functions
F5 5 Touch screen, reversing
camera and parking
sensors.
F8 20 Single or double rear
wipers.
F10/ F 11 30
Internal/external locks,
front and rear.
F12 3 Alarm.
F17 10 Rear 12 V accessory
socket.
F33 15 Front 12 V accessory
socket.
F36 20 Audio system, touch
screen, CD player,
navigation.
Engine compartment fuses
The fusebox is placed in the engine
compartment near the battery.


Good
Faulty

Tweezers
Installing electrical accessories
The vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before fitting other electrical equipment
or accessories to your vehicle, contact a
CITROËN dealer or a qualified workshop.
CITROËN accepts no responsibility for
the cost incurred in repairing the vehicle
or for rectifying malfunctions resulting from
the installation of accessories not supplied or
not recommended by CITROËN and not
installed in accordance with its
recommendations, in particular when the
combined power consumption of all of the
additional equipment connected exceeds 10
milliamperes.
For more information on installing a
towbar or TAXI type equipment, contact a
CITROËN dealer.
Version 1 (Eco)

The fuses described below vary according to the
equipment in your vehicle.
Fuse N° Rating (Amps)Functions
F4 15 Horn.
F5 20 Front/rear screenwash
pump.
F6 20 Front/rear screenwash
pump.
F7 10 Rear 12
V accessory
socket.
F8 20 Single or double rear
wipers.
Fuse N° Rating
(Amps)Functions
F10/ F 11 30
Internal/external locks,
front and rear.
F14 5 Alarm, emergency and
assistance calls.
F24 5 Touch screen, reversing
camera and parking
sensors.
F29 20 Audio system, touch
screen, CD player,
navigation.
F32 15 Front 12
V accessory
socket.
Version 2 (Full)

The fuses described below vary according to the
equipment in your vehicle.

220
In the event of a breakdown
the booster (or to an earth point on the assisting
vehicle).
► Connect the other end of the green or black
cable to the earth point C.
► Start the engine on the assisting vehicle and
leave it running for a few minutes.
► Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately, switch
off the ignition and wait a few moments before
trying again.
► Wait for it to return to idle.
► Disconnect the jump leads in reverse order.
► Refit the plastic cover to the (+) terminal, if
the vehicle has one.
► Allow the engine to run for at least
30 minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functionalities.
To disconnect, proceed in reverse order.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Electric motor
Flat accessory battery
It is no longer possible to start the motor
or recharge the traction battery.
Precautions before working on the
accessory battery
Select mode
P, switch off the ignition, check
that the instrument panel is off and that the
vehicle is not plugged in.
Jump-starting another vehicle
Do not use the accessory battery to
jump-start another vehicle or to charge
another vehicle's battery.
Always replace the battery with one of equivalent specification.
Access to the battery
The battery is located under the bonnet.
► Open the bonnet using the interior release
lever
, then the exterior safety catch.
►

Secure the bonnet stay
.


► Remove the plastic cover to access the (+)
terminal, if your vehicle has one.
The battery (-) terminal is not accessible.
A
remote earth point is provided at the front of
the vehicle.
For more information on the Bonnet and
the Engine , refer to the corresponding
sections.
Starting using another
battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►

Connect the red cable to the (+) terminal of
flat battery

A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►

Connect one end of the green or black cable
to the (-) terminal of the backup battery

B or of

223
In the event of a breakdown
8state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

224
In the event of a breakdown
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Electric


In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the eye
The towing eye is stowed in the tool box.
For more information on the Tool box,
refer to the corresponding section.
Towing your vehicle

► In the front bumper , slide a finger from the
centre of the cover plate to the upper corner (as
shown above) to unclip it.
►

Screw the towing eye in fully
.►

Install the towbar
.
►
Switch on the hazard warning lamps of the
vehicle being towed.
►

Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle

► On the rear bumper , press the cover (as
shown above) to unclip it.
►

Screw the towing eye in fully
.
►

Install the towbar
. ►

Switch on the hazard warning lamps on the
vehicle being towed.
►

Move off gently
, drive slowly and only for a
short distance.