149
Driving
6When positioned on a steep slope with a
loaded vehicle, depress the brake
pedal, select position P, apply the parking
brake, unless it is set to automatic mode (with
electric parking brake), then release the brake
pedal.
In all circumstances, ensure that the
selector is in position P before leaving
your vehicle.
Malfunction
When the ignition is on, a message appears on
the instrument panel to indicate a fault with the
gearbox.
In this case, the gearbox goes into back-up
mode and is locked in 3
rd gear. You may feel a
significant jolt (without risk to the gearbox) when
changing from
P
to R and from N to R.
Do not exceed 62 mph (100
km/h), local speed
restrictions permitting.
Have the system checked by a CITROËN dealer
or a qualified workshop.
There is a risk of damaging the gearbox: – If the accelerator and brake pedals are
depressed simultaneously
.
–
In the event of a battery failure, forcing the
selector from position P
to another position.
If your vehicle has an automatic gearbox,
do not try to start the engine by pushing
the vehicle.
Drive selector (Electric)
The drive selector is a pulse selector with a
regenerative braking function.
The drive selector provides traction control
based on the driving style, the road profile and
the vehicle load.
With regenerative braking activated, it also
manages engine braking when the accelerator
pedal is released.
P. Park
Button for parking the vehicle: the front
wheels are locked (the button lights up to
indicate that it is activated).
R. Reverse
To engage reverse gear, with your foot on the
brake pedal. N.
Neutral
To move the vehicle with the ignition off and
so allow it to free-wheel.
For more information on Free-wheeling, refer
to the corresponding section.
D. Drive (automatic forward gear)
B. Brake (regenerative braking)
Button for changing to Drive/automatic
forward gear mode with regenerative braking
function (the button lights up to indicate that it
is activated).
Information displayed on
the instrument panel
When the ignition is switched on, the drive
selector status is displayed on the instrument
panel:
P : Park.
R : Reverse.
N : Neutral.
D : Drive (automatic forward gear).
B : Brake (automatic forward gear with
regenerative braking function activated).
Operation
► Move the selector by pressing it forwards
( N or R) or rearwards (N or D) once or twice,
passing the point of resistance if necessary.
For example, to change from
P to R (with your
foot on the brake pedal), either push forwards
178
Practical information
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".
Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50
% full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 8 litres of fuel
remain.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to
be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►
Always switch off the engine.
►
Unlock the vehicle using the Keyless Entry
and Starting.
► Open the fuel filler flap.
179
Practical information
7
► With a conventional key, insert the key into
the filler cap, then turn the key to the left.
► Unscrew and remove the filler cap, then
place it on the holder located on the fuel filler
flap.
►
Insert the nozzle and push it in fully (while
pushing on the metal valve A
).
►
Fill the tank. Do not continue past the
third cut-off of the nozzle, as this may cause
malfunctions.
► Put the filler cap back in place and close it by
turning to the right.
►
Push the fuel filler flap to close it (your
vehicle must be unlocked).
If the vehicle is equipped with a sliding
door on its left-hand side, do not open it
while the fuel filler flap is open (risk of
damaging the fuel filler flap and the sliding
door and risk of injuring the person filling up).
If the fuel filler flap is open and you try to
open the left-hand side door, a
mechanism prevents it from being opened.
The door can be opened half-way, however.
With a mechanical door, close the fuel filler
flap to regain use of the door.
With an electric door, to be able to use it
correctly, close the fuel filler flap and then
press an opening control.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
If you have put in the wrong fuel for
your vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
Diesel misfuel prevention
Mechanical device which prevents filling the tank
of a Diesel vehicle with petrol. It helps avoid the
risk of engine damage that can result from filling
with the wrong fuel.
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.
When a petrol filler nozzle is introduced into the
fuel filler neck of your Diesel vehicle, it comes
into contact with the flap. The system remains
closed and prevents filling.
181
Practical information
7High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Charging connectors and
indicator lamps
1. Charging connectors
2. Deferred charging activation button 3.
Nozzle locking indicator lamp
Fixed red: nozzle positioned correctly and
locked in the connector.
Flashing red: nozzle incorrectly positioned or
locking not possible.
4. Charging indicator lamp
State of charging
indicator lamp Meaning
Fixed white Guide lighting
on opening the
charging flap and
disconnecting the charging cable.
Fixed blue Deferred charging.
Flashing green Charging.
182
Practical information
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)
POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
State of charging indicator lamp Meaning
Fixed green Charging complete. The charging
indicator lamp goes off after about 2 minutes as the
vehicle's functions go into standby.
The indicator lamp comes back on
when the vehicle is unlocked using the Keyless Entry and Starting or when
a door is opened, to indicate that
the battery is fully charged.
Fixed red Malfunction.
Do not dismantle or modify the charging
connector - risk of electrocution and/or
fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Standard charging, mode 2
Domestic socket
(domestic charging - alternating current (AC))
Mode 2 with a standard socket A: 8 A
maximum charging current.
Mode 2 with a Green'Up socket B: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)
183
Practical information
7Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)
POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty. If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–
If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–
If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11 . This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.
186
Practical information
For domestic or accelerated charging
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
► Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
(During charging)
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
– Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Charging cable, mode 4 (DC)
(integrated into the public fast charger)
Only use public fast chargers where the cable length does not exceed 30 metres.
Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electricity supply (domestic or accelerated
charging) or to a fast public charger (superfast
charging).
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Electric vehicles were developed in accordance
with the guidelines on maximum electromagnetic
fields issued by the International Commission
on Non-Ionizing Radiation Protection
(ICNIRP -
1998 Guidelines).
Wearers of pacemakers or equivalent
devices
The electric vehicles have been developed in accordance with the
guidelines on the maximum levels for
electromagnetic fields issued by the International
Commission on Non-Ionizing Radiation
Protection (ICNIRP - 1998 Guidelines).
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.
187
Practical information
7For domestic or accelerated charging
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
(During charging)
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
–
The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For superfast charging
Before charging
Check that the fast public charging
station and its charging cable are compatible
with the vehicle.
If the exterior temperature is below:
–
0°C, charging times may be extended.
–
-20°C, charging is still possible, but
charging times may be extended even further
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before charging, check that the drive selector
is in mode P, otherwise charging is not possible.
►
Open the charging flap by pressing the
push-button, and check that there are no foreign
bodies on the charging connector
.
Domestic charging, mode 2
► Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the charging connector
.
The start of charging is confirmed by the flashing
green CHARGE indicator lamps in the flap, then
those on the control unit.
If this is not the case, charging has not
started; restart the procedure, ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
When charging is complete and while the
charging cable is still connected, opening