172
In the event of a breakdown
The headlamps have polycarbonate lenses with a protective coating:
–
Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–
Use a sponge and soapy water or a pH
neutral product.
–
When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Light-emitting diode (LED)
headlamps and lamps
Replacement of this type of bulb
Contact a CITROËN dealer or a qualified
workshop.
Do not touch LED or Full LED
technology
headlamps - risk of electrocution!
Front lamps
Model with
LED technology headlamps
1.Daytime running lamps/Direction indicators
2. Dipped beam headlamps
3. Main beam headlamps
4. Daytime running lamps
5. Foglamps
Rear lamps
1.Direction indicators (LED)
2. Brake lamps (LED) 3.
Reversing lamps
4. Foglamps
Reversing lamps/Foglamps
► Identify the defective bulb then open the
cover located on the tailgate trim.
► Using a thin, flat blade screwdriver , unclip the
plastic cover.
►
Unscrew the nuts and remove them.
►
From the outside, carefully remove the lamp
by pulling it to the rear
.
►
Disconnect the lamp unit connector
.
►
T
urn the bulb holder of the faulty lamp unit a
quarter turn anti-clockwise and pull it out.
►
Remove the bulb and replace it.
176
In the event of a breakdown
Reconnecting the (+) terminal
► Raise lever A fully.
► Refit the open clamp B on the (+) terminal.
►
Push clamp
B fully down.
►
Lower lever
A
to lock clamp B.
►
Depending on equipment, lower the plastic
cover on the
(+) terminal.
Do not force the lever, as it will not lock
in place if the clamp is not positioned
correctly; start the procedure again.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
With rechargeable hybrid
engine
The rechargeable hybrid system has two accessory batteries: one at the front and one at
the centre of the vehicle.
Replacing the accessory batteries
Contact a CITROËN dealer or a qualified
workshop.
Jump-starting another vehicle
Do not start or jump start another vehicle
from the vehicle’s accessory batteries.
Accessing the accessory batteries
Front
The front battery is located under the bonnet.
For access to the (+) terminal:
► Release the bonnet by pulling the internal
release lever
, then the external safety catch.
►
Raise the bonnet. (+)
Positive terminal with a quick-release
terminal.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located near
the battery.
Central
The central battery is located in the front armrest
storage compartment.
To reach the battery:
► Open the front armrest.
► Unclip the compartment's floor .
(+) Positive terminal, protected by a red plastic
cover (not accessible).
(-) Negative terminal with a black quick-release
connector.
Charging the front battery using a
battery charger
For optimum service life of the front battery, it
is essential to maintain an adequate state of
charge.
178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •
Raise lever
A
fully to release clamp
B
.
•
Remove clamp
B
by lifting it off.
Reconnection
Front battery:
► Connect the (+) terminal by connecting the
red quick-release clamp: •
Raise lever
A
fully.
•
Refit open clamp
B
on the (+) terminal.
•
Push clamp
B fully down.
•
Lower lever
A
to lock clamp B.
Central battery:
►
Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic key
.
–
Sunroof.
–
Electric windows.
–
Date and time.
–
Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–
Broken down on a motorway or main road.
–
Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–
Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–
T
owing with only two wheels on the ground.
–
Four-wheel drive vehicle.
–
No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.
179
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Automatic
Hybrid 2WD
2WD: 2-wheel drive.
In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles.
Accessing the tools
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:
► Unclip the cover by pressing on its lower left-
hand section.
►
Release the cover downwards.
T
o be towed:
►
Screw the towing eye in fully
.
►
Install the towbar
.
► Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
Automatic gearbox
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►
Unlock the steering and release the parking
brake.
►
Switch on the hazard warning lamps on both
vehicles.
►
Move off gently
, drive slowly and only for a
short distance.
185
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10MYCITROËN DRIVE
PLUS - MYCITROËN
PLAY PLUS
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–
Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–
Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on
Energy economy
mode
, refer to the “Practical information”
section.
The AM radio selection mode is not available on electric and rechargeable
hybrid vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
With the ignition off, a press turns the system on.
With the engine running, a press mutes the
sound.
A long press launches standby mode: the sound
cuts off, the screens go off and the clock is
displayed on the central screen.
Rotation: volume control.
Information
This system gives access to the following
elements:
–
Audio equipment and telephone controls with
display of associated information.
–
Connected services and display of associated
information.
–
Navigation system controls and display
of associated information (depending on
equipment).
–
V
oice recognition (depending on equipment).
–
T
ime and exterior temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–
Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–
Settings for functions specific to rechargeable
hybrid vehicles.
–
Display of visual manoeuvring aid functions.
–
Interactive handbook.
–
V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–
Exterior temperature from vehicle sensors
(associated with a blue symbol in case of risk
of ice).
–
T
emperature setting reminder for driver and
passenger side air conditionning.
192
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
Main menu
Press the “Navigation” application to
display the navigation home screen.
Press this button to display the main
menu of the various options.
Select “Search” to enter an address,
name or certain points of interest.
Select “Go home” using an address
previously saved in "Add home".
Select “Go to work” using an address
previously saved in " My places
".
Select “Recent destinations” to display
the latest destinations searched.
Select “Current trip” to open another
menu and perform various actions on the
current route planned.
Select “My places” for quick access to
saved places as well as
favourite
destinations.
Select “My trips” to display the preferred
routes.
Select “Parking” to display the various
parking options in the region.
Select “Service station” to display the
different service stations on the current
route or near the current location.
Select “TomTom service ” to access the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a Wi-Fi terminal
automatically updates the map.
The mapping update can also be carried out
via a cellular network, depending on version,
depending on country of sale, depending on
the level of equipment of the vehicle, as well
as the subscription to connected services and
options.
Connectivity
Connecting a wired device
by USB
The USB connection of a portable device allows
it to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).A single USB socket allows the Mirror Screen connection (Apple®CarPlay® or
Android Auto) for compatible connected
portable
devices and to use certain applications
from the device
on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the “Ease of use and comfort - Fittings”
section.
The portable device is in charging mode when
connected with the USB cable.
It is recommended that you use the
original USB cables of your devices,
preferably with a minimal cable length to
ensure optimum performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
The Bluetooth® connection of a portable device
to the vehicle's system provides access to its
contents and “Media” broadcasts. It also enables
the Phone function to be activated.
The connection can be initiated either from the
portable device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you may need to unlock
your device as well as check
authorization when synchronizing contacts
and recent calls.
Some features may not be supported by
your device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.
194
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
Choose a connection type then confirm this
choice by pressing “APPLY".
Deleting a device
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices " to display the list of
paired devices.
Press this button.
Press "DELETE".
Confirm by pressing “ YES”.
Some devices that have just been
deleted from the system request a
connection, refuse this request.
Mirror Screen®
Apple®CarPlay® smartphone
connection
Connecting only one Apple®CarPlay® smartphone
can be carried out either by USB cable or using
a wireless connection.
First activate the CarPlay® function on
your Apple® smartphone.
Refer to the Apple website in case of a
connection failure of the device to assess the
device’s compatibility with this function.
If the problem persists, delete all traces of
connections on the smartphone and on the
system before making a new connection.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen.
Apple
®CarPlay® is automatically launched a few
seconds after the USB connection has been
established. In some cases, it may be necessary
to unlock your device.
The smartphone charges when connected by the
USB cable.
There is only one USB socket allowing the Mirror Screen® connection
(Apple®CarPlay®); refer to the "Ease of use
and comfort
- Fittings” section.
It is recommended that you use devices’
original USB cables, preferably with a minimal
cable length to ensure optimum performance.
The wireless connection of a Apple
®CarPlay®
device can be initiated from the “ My Devices”
menu.
First activate the smartphone’s Bluetooth
®
function.
Press the "Settings" application.
In the list, select the "Connectivity” tab.
Select “My Devices ” to display the device
to be connected to Apple®CarPlay®.
If the device has already been connected to the
system via
Bluetooth
®, select the device settings
from the list of known devices and choose
Apple®CarPlay® as the wireless connection
mode.
If the device has never been connected to the
system before, it will have to be paired; refer to
the “Bluetooth
® connection” section.
The system detects if the smartphone is
compatible with Apple
®CarPlay® and offers to
connect to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth
®
on your device.
As soon as the connection is established, press this button to display the
"Apple
®CarPlay®” interface.Press and hold the steering-mounted
control button, say "Siri" to initiate the
smartphone voice commands.
Android Auto smartphone connection
Connecting only one Android Auto smartphone
can be carried out either by USB cable or using
a wireless connection.
Install the “Android Auto” application on
the smartphone via "Play Store".
The “Android Auto” function requires a
compatible smartphone.
Refer to the Android Auto website in case of a
connection failure of the device to assess the
device’s compatibility with this function.
195
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10If the problem persists, delete all traces of
connections on the smartphone and on the
system before making a new connection.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen
®.
Android Auto is automatically launched a few
seconds after the USB connection has been
established. A validation procedure on the
smartphone has to be followed for the first
connection, with the vehicle stationary.
The smartphone charges when connected by the
USB cable.
There is only one USB socket allowing the Mirror Screen® connection (Android
Auto); refer to the "Ease of use and
comfort
- Fittings” section.
It is recommended that you use devices’
official USB cables, preferably with a minimal
cable length to ensure optimum performance.
The wireless connection of a Android Auto
device can be initiated from the “ My Devices”
menu.
First activate the smartphone’s Bluetooth
®
function.
Press the "Settings" application.
In the list, select the "Connectivity” tab.
Select “My Devices ” to display the device
to be connected to Android Auto. If the device has already been connected to the
system via
Bluetooth
®, select the device settings
from the list of known devices and choose
Android Auto as the wireless connection mode.
If the device has never been connected to the
system before, it will have to be paired; refer to
the “Bluetooth
® connection” section.
The system detects if the smartphone is
compatible with Android Auto and offers to
connect to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth
®
on your device.
As soon as the connection is established, press this button to display the " Android
Auto” interface.
Press and hold the steering-mounted
control button, say "OK Google" to initiate
the smartphone voice commands.
Media
Changing source
Press the "Media" application.
Press this button to change source (radio,
audio streaming via a USB socket,
Bluetooth
® or Mirror Screen®).
Selecting a radio station
Press the "Media" application.
In the list, select the "Player" tab.Press one of the buttons to
perform an automatic search for
radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press this button.
Enter the frequency values using the
virtual keypad.
Press this button to confirm.
A list of stations is available by pressing the
“Stations” tab.
Press “Mute” to activate/deactivate the
sound.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a charger with USB
socket connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
phenomenon is normal in the propagation
of radio waves and does not indicate any
malfunction of the system.