148
Practical information
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–
T
raction battery charge status (%).
–
Remaining range (miles or km).
–
Estimated charging time (calculation may take
a few seconds).
–
Charging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door
.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
Lounge mode
When the vehicle is connected, it is
possible to switch on the ignition and use
certain functions such as the audio and
telematics system and the air conditioning
system for several hours.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than 1
month
In the event of a long period of non-use of
the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery
(Rechargeable hybrid) section for the
battery disconnection procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to
enquire about any applicable precautionary
measures, or contact the manufacturer of their
implanted electronic medical device to check that
it is guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
149
Practical information
7If in doubt, during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the
CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
150
Practical information
► Follow the accelerated charging unit
(W allbox) user instructions.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection
Before disconnecting the nozzle from the
charging connector:
►
If the vehicle is locked, unlock it.
►
If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked. ►
Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►
After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►
Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►
After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
Settings
► In the Energy touch screen
application, select the Charging tab.
►
Set the charging start time.
►
Press
OK.
The setting is saved in the system.
You can also programme the deferred charging function using a smartphone, via
the MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
Hands-Free Tailgate Access function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
156
Practical information
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Maximum link size 215/65 R17 9 mm
205/55 R19 9 mm
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►
Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►
Fit the snow chains following the instructions
provided by the manufacturer
.
►
Move off gently and drive for a few moments,
without exceeding 31
mph (50 km/h).
►
Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–
For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery,
refer to the corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
157
Practical information
7risk of injury resulting from an automatic
change to START mode.
Rechargeable hybrid vehicles
Before any work is carried out under the
bonnet, it is essential to switch off the ignition
and disconnect the nozzle from the charging
connector if it is plugged in, check that the
READY indicator lamp is off on the instrument
panel and wait 4 minutes - risk of serious
injury!
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► From the inside: pull the control lever,
located on the left below the dashboard, towards
you.
► From the outside: lift the safety catch and
raise the bonnet.
►
Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►
Clip the stay in its housing.
►
Lower the bonnet and release it near the end
of its travel.
►
Pull on the bonnet and check that it is locked
correctly
.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
161
Practical information
7pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
Free-wheeling
In certain situations, it is necessary to put the
vehicle in neutral (e.g. towing, on a rolling road,
automatic car wash (Wash mode), rail or sea
transport).
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►
Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►
Release the brake pedal, then switch on the
ignition.
►
Place your foot on the brake and press the
electric parking brake control to release it.
►
Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15 minutes.
When the vehicle is free-wheeling, the
audio system cannot be updated (message
displayed on the instrument panel).
After 15 minutes or to revert to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P
.
178
In the event of a breakdown
► Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •
Raise lever
A
fully to release clamp
B
.
•
Remove clamp
B
by lifting it off.
Reconnection
Front battery:
► Connect the (+) terminal by connecting the
red quick-release clamp: •
Raise lever
A
fully.
•
Refit open clamp
B
on the (+) terminal.
•
Push clamp
B fully down.
•
Lower lever
A
to lock clamp B.
Central battery:
►
Connect the
(-) terminal using the black
quick-release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic key
.
–
Sunroof.
–
Electric windows.
–
Date and time.
–
Preset radio stations.
After reconnecting the battery, the message "Collision risk detection
system fault" is displayed on the instrument
panel when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–
Broken down on a motorway or main road.
–
Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–
Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–
T
owing with only two wheels on the ground.
–
Four-wheel drive vehicle.
–
No approved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of
the vehicle on a flatbed lorry or trailer.
Use the towing eye only
to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.
185
MYCITROËN DRIVE PLUS - MYCITROËN PLAY PLUS
10MYCITROËN DRIVE
PLUS - MYCITROËN
PLAY PLUS
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–
Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–
Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on
Energy economy
mode
, refer to the “Practical information”
section.
The AM radio selection mode is not available on electric and rechargeable
hybrid vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
With the ignition off, a press turns the system on.
With the engine running, a press mutes the
sound.
A long press launches standby mode: the sound
cuts off, the screens go off and the clock is
displayed on the central screen.
Rotation: volume control.
Information
This system gives access to the following
elements:
–
Audio equipment and telephone controls with
display of associated information.
–
Connected services and display of associated
information.
–
Navigation system controls and display
of associated information (depending on
equipment).
–
V
oice recognition (depending on equipment).
–
T
ime and exterior temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–
Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–
Settings for functions specific to rechargeable
hybrid vehicles.
–
Display of visual manoeuvring aid functions.
–
Interactive handbook.
–
V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–
Exterior temperature from vehicle sensors
(associated with a blue symbol in case of risk
of ice).
–
T
emperature setting reminder for driver and
passenger side air conditionning.