2021 CITROEN C4 AIRCROSS DAG service

18
Instruments
Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
For more information about the "Connections” application, refer to the "Audio equipment and
telematics” section.
“Personalisation-
configuration" menu

This menu gives access to the following
functions:
– “Define the vehicle parameters".– “Display configuration".
Define the vehicle parameters
This menu allows the following equipment to be
activated / deactivated, depending on the version
and/or country of sale:
"Lighting "
– "Directional headlamps",– "Follow-me-home headlamps",– "Welcome lighting"."Comfort"– "Rear wipe in reverse gear".
"Driving assistance"– Auto. emergency braking,– Fatigue Detection System,– Speed recommendation.For more information on the different equipment,
refer to the corresponding sections.
Display configuration
This menu allows you to change the language
used by the display from a defined list.
This menu gives access to the following settings:– “Choice of units".– “Date and time adjustment".– “Display personalisation".– “Choice of language".
As a safety measure, the driver must only
carry out operations that require
sustained attention when stationary.
Touch screen
The touch screen gives access to:– the heating / air conditioning controls,– menus for adjusting settings for vehicle functions and systems,– audio system and telephone controls and the display of associated information,
and, depending on equipment, allows:
– the display of alert messages and the visual parking sensors information,– the permanent display of the time and the exterior temperature (a blue warning lamp
appears when there is a risk of ice),
– access to the internet services and navigation system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.
Workflow
Use the buttons on each side of the touch screen
to access the menus, then use the buttons that
appear on the touch screen.
Certain functions may be displayed over 1 or 2
pages.
To deactivate / activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.
After a few moments with no action on the secondary page, the primary page is
displayed automatically.
Use this button to confirm.
Use this button to return to the previous page.

19
Instruments
1Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
The functions accessible from this menu are
arranged under two tabs: " Vehicle settings" and
"Driving functions ".
Volume control / mute.See “Audio equipment and telematics”
section.
Press with three fingers on the touch
screen to access the menu carousel.
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
– Reminder of the air conditioning information, and access to a simplified menu (temperature
and air flow adjustment only).
– Reminder of information from the RadioMedia and Telephone menus and
navigation instructions (depending on
equipment).
– Notification zone (SMS and E-mail) (depending on equipment).– Access to the Settings.
Trip computer
Information displayed about the current journey
(range, fuel consumption, average speed, etc.).
Information display
Details are displayed successively.– The current information tab with:
• trip mileage.• range.• current fuel consumption.• the Stop & Start time counter .• information on the speed limit recognition system (depending on version).– Trip 1 with:• average speed.• average fuel consumption.• distance travelled for the first trip.Depending on your vehicle's equipment, a 2nd trip
is available.
– Trip 2 with:• average speed.• average fuel consumption.• distance travelled. for the second trip.Trips 1 and 2 are independent and are used
identically.
For example, trip 1 can be used for daily figures
and trip 2 for monthly figures.



► Press the button located on the end of the
wiper control stalk.

26
Access
document and, if possible, the label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
the front door handles (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The flashing of the direction indicators for
a few seconds signals:
– unlocking of the vehicle for versions without alarm;– deactivation of the alarm for other versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone A, press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
► Within five seconds, press the front door handle again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
In order to preserve the battery in the
electronic key and the vehicle's battery:
– All of the "hands-free" functions go into extended standby after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Do not throw remote control batteries away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Emergency procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, a personal identification

30
Access
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
– Switch off the ignition and exit the vehicle.

► Insert a small screwdriver into hole A of the
lock to unlock the tailgate.
► Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Central locking


Manual
► Press this button to lock/unlock the vehicle (doors and boot) from inside the vehicle.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is inoperative.
► After normal locking, pull one of the interior door controls to unlock the vehicle.► After deadlocking, it is necessary to use the remote control, Keyless Entry and Starting
or the integral key to unlock the vehicle.
Automatic (anti-intrusion security)
The doors and boot lock automatically while driving (speed above 6 mph (10 km/h)).To deactivate/reactivate this function (activated
by default):
► Press the button until an audible warning is triggered and a confirmation message appears.
Transporting long or voluminous
objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the
vehicle exceeds 6 mph (10 km/h), the locks
will rebound and an alert will appear.
Pressing the central locking button unlocks
the vehicle.
Above 6 mph (10 km/h), this unlocking is
temporary.
Alarm


System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.

31
Access
2Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
– Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the remote control or with the “Keyless Entry
and Starting” system.
When the monitoring system is active, the
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If an opening (door, boot, bonnet, etc.) is
incorrectly closed, the vehicle is not
locked, but the exterior perimeter monitoring
will be activated after 45 seconds, at the
same time as the interior volumetric and
anti-tilt monitoring.
Deactivation
► Press the unlocking button on the remote control.
or
► Unlock the vehicle with the Keyless Entry and
Starting system.The monitoring system is deactivated: the indicator lamp in the button goes off and
the direction indicators flash for about 2 seconds.
When the vehicle automatically locks
itself again (as happens if a door or boot
is not opened within 30 seconds of
unlocking), the monitoring system is
automatically reactivated.
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
– Slightly open window .– Washing the vehicle.– Changing a wheel.– Towing your vehicle.– Transport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds, press this button until the
indicator lamp is on continuously.
► Get out of the vehicle.► Lock the vehicle immediately using the remote control or the "Keyless Entry and
Starting" system.
The exterior perimeter monitoring alone is
activated: the indicator lamp flashes once per
second.
To take effect, this deactivation must be carried
out after each time the ignition is switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.

64
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
– As a safety measure, access to the diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
– Any modification or adaptation not intended or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps


► Pressing the red button causes all the direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be turned off by pressing the button
again.
Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .

65
Safety
5Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services *.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services **.
► Pressing again immediately cancels the request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system malfunction– If the indicator lamp flashes red: replace the emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article 6.1, paragraph d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

66
Safety
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of the vehicle.
The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message *).
► Pressing again immediately cancels the request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system
(ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.