2021 CITROEN C3 service

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Localised Assistance Call
Operation of the systemIf you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes. In
a multi-lingual country, configuration is
possible in the official national language
of your choice.
For technical reasons and in particular
to improve the quality of "Telematic
services" services to customers, the
manufacturer reserves the right to carry
out updates to the vehicle's on-board
telematic system.
When the ignition is switched
on, the green LED comes on for
3 seconds indicating that the
system is operating correctly.
The red indicator lamp flashes
then goes off: there is a system
fault.
The red indicator lamp is on
continuously: there is a system
fault.
A fault with the system does not prevent
the vehicle being driven. Press this button for more than
2

seconds to request assistance if
the vehicle breaks down.
**

D

epending on the geographical cover of
"Localised Emergency Call", "Localised
Assistance Call" and the official national
language selected by the owner of the
vehicle. The list of countries covered and Telematic
services is available from dealers or at
www.citroen.co.uk.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geo-location
You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.
To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
CallLocalisé" to confirm.
The red indicator lamp is on continuously:
replace the back-up battery.
The red indicator lamp flashes: replace the
back-up battery.
A voice message confirms that the call has
been made**.
In either case, the emergency and assistance
calls may not function.
Contact a qualified repairer as soon as
possible. For Russia, Belarus and Kazakhstan. For all countries except Russia, Belarus
and Kazakhstan.
Safety

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In the event of a fault, this warning
lamp flashes for a few moments in
the instrument panel, accompanied
by illumination of the Service warning
lamp and the display of a message.The system may suffer temporary
interference in certain weather
conditions (rain, hail, etc.).
In particular, driving on a wet sur face
or moving from a dry area to a wet area
can cause false alerts (for example, the
presence of a fog of water droplets in
the blind spot angle is interpreted as a
vehicle).
In bad or wintry weather, ensure that
the sensors are not covered by mud,
ice
or snow.
Take care not to cover the warning zone
in the door mirrors or the detection
zones on the front and rear bumpers
with adhesive labels or other objects;
they may hamper the correct operation
of the system.
High pressure jet wash
When washing your vehicle, direct the
lance at least 30 cm away from the
sensors.
Operating fault
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Driving

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Reinitialisation of the system must be done with
the ignition on and the vehicle stationary:
-

i
n the vehicle configuration menu, for
vehicles fitted with a display screen,
-

u
sing the instrument panel display or the
button on the dashboard, for vehicles
without a display screen.
Touch screen
Monochrome screen C
Operating fault
The flashing and then fixed illumination of the
under-inflation warning lamp accompanied
by illumination of the Service warning lamp
indicates a fault with the system.
A message appears, accompanied by an
audible signal.
In this case, under-inflation monitoring of the
tyres is no longer assured.
Have the system checked by a CITROËN
dealer or a qualified workshop.
Before doing anything to the system,
the pressures of the four tyres must be
checked and the system reinitialised.
Instrument panel displayReinitialisation of the function is done
in the Driving menu.
F

I

n the Driving menu, select the " Driving
functions " tab.
F

I

n the page, select the " Under-inflation
initialisation " function.
F

Sel

ect " Ye s" to confirm.
The reinitialisation is confirmed by the display
of a message and an audible signal.
Reinitialisation of the function is
done in the " Personalisation-
configuration " menu of the screen.
F

Sel

ect the " Define the vehicle
parameters " menu. F

M
ake a short press on this button
to access the menu.
F

S
elect the corresponding item
then confirm.
A high tone audible signal confirms the
reinitialisation.
A low tone audible signal indicates that the
reinitialisation was not completed.
Dashboard button
F Make a long press on this button.
A high tone audible signal confirms the
reinitialisation.
A low tone audible signal indicates that the
reinitialisation was not completed. F

Sel

ect the "
Comfort " menu.
F

Sel

ect the "
Tyre inflation " menu.
F

Sel

ect the "
Reinitialisation " function.
F

Sel

ect "
Ye s" to confirm.
The reinitialisation is confirmed by an audible
signal.
Driving

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TOTAL & CITROËN
Partners in performance and
protecting the environment
Innovation in the search for
performance
For over 40 years, the TOTAL Research and
Development departments have developed lubricants
for CITROËN, to match the latest technical innovations
on CITROËN vehicles, both for competition and for
everyday motoring.
For you, this is an assurance that you will obtain the
best per formance from your engine.
Optimum protection for
your engine
By having your CITROËN vehicle
serviced with TOTAL lubricants, you are
contributing towards improving the life
and per formance of your engine, while
also protecting the environment.
7
Practical information

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Checking levels
Take care when working under the
bonnet, as certain areas of the engine
may be extremely hot (risk of burns)
and the cooling fan could start at any
time (even with the ignition off).
Engine oil level
The check is carried out either when
the ignition is switched on using the
oil level indicator in the instrument
panel for vehicles so equipped, or
using the dipstick.
Checking using the dipstick
Check all of these levels regularly, in line with the manufacturer's service schedule. Top them up if necessary, unless other wise indicated.
If a level drops significantly, have the corresponding system checked by a CITROËN dealer or a qualified workshop.If you find that the level is above the A mark or
below the B mark, do not star t the engine.
-

I
f the level is above the MAX mark (risk
of damage to the engine), contact a
CITROËN dealer or a qualified workshop.
-

I
f the level is below the MIN mark, you
must top up the engine oil.
A = MA X
B = MIN
To ensure that the reading is correct,
your vehicle must be parked on a level
sur face with the engine having been off
for more than 30 minutes.
It is normal to top up the oil level between
two services (or oil changes). CITROËN
recommends that you check the level, and top
up if necessary, every 3 000 miles (5 000 kms). The location of the dipstick is shown in the
corresponding underbonnet layout view.
F

T
ake the dipstick by its coloured grip and
remove it completely.
F

W
ipe the end of the dipstick using a clean
non-fluffy cloth.
F

R
efit the dipstick and push fully down, then
pull it out again to make the visual check:
the correct level is between the marks A
and B .
Oil grade
Before topping up the oil or changing the oil,
check that the oil is the correct grade for your
engine and conforms to the manufacturer's
recommendations.
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After topping up the oil, the check when
switching on the ignition with the oil
level indicator in the instrument panel
is not valid during the 30 minutes after
topping up.
Topping up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
F
U
nscrew the oil filler cap to reveal the filler
aperture.
F

A
dd oil in small quantities, avoiding any
spills on engine components (risk of fire).
F

W
ait a few minutes before checking the
level again using the dipstick.
F

A
dd more oil if necessary.
F

A
fter checking the level, carefully refit the
oil filler cap and the dipstick in its tube.
Engine oil change
Refer to the manufacturer's service schedule
for details of the interval for this operation.
In order to maintain the reliability of the engine
and emission control system, never use
additives in the engine oil. The brake fluid level should be close
to the "MA X" mark. If it is not, check
the brake pad wear.
Brake fluid level
Changing the fluid
Refer to the manufacturer's service schedule
for details of the interval for this operation.
Fluid specification
The brake fluid must conform to the
manufacturer's recommendations.
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Coolant level
Check the coolant level regularly.
It is normal to top up this fluid
between services.
When the engine is hot, the temperature of the
coolant is regulated by the fan. The coolant level should be close to the "MA X"
mark but should never exceed it.
If the level is close to or below the "MIN" mark,
it is essential to top up.
A low coolant level presents a risk of serious
damage to your engine.
Fluid specification
The coolant must conform to the
manufacturer's recommendations.
Fluid specification
For optimum cleaning and to avoid freezing,
this fluid must not be topped up or replaced
with plain water.
In wintry conditions, it is recommended that you
use an ethyl alcohol or methanol based fluid.
Screenwash fluid level
Top up the level when necessary.
The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might
be caught by the fan blades. When the engine is hot, as the cooling system is
pressurised, wait at least one hour after switching
off the engine before carrying out any work.
To avoid the risk of scalding in the event of an
urgent need to top up, with a cloth around the
cap, unscrew it by two turns to allow the pressure
to drop.
Once the pressure has dropped, remove the cap
and top up the level.
To ensure that the measurement is reliable, the
vehicle must be parked on level ground and the
engine must be cold.
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Checking components
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections
are clean.Refer to the manufacturer's
service schedule for details of the
replacement intervals for these
components.
Air filter and passenger compartment filter
Replace the oil filter each time the
engine oil is changed.
Refer to the manufacturer's
service schedule for details of
the replacement interval for this
component.
Oil filter
Unless other wise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.
Other wise, have them checked by a CITROËN dealer or a qualified workshop.Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle (e.g.
city driving), replace them twice as often if
necessary.
A clogged passenger compartment filter may
have an adverse effect on the per formance
of the air conditioning system and generate
undesirable odours.
Particle filter (Diesel)
The start of saturation of the particle
filter is indicated by the fixed
illumination of this warning lamp
accompanied by a warning message.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 40 mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this indicates a
low additive level.
For more information on Checking levels and
the Diesel additive level in particular, refer to
the corresponding section.
On a new vehicle, the first particle
filter regeneration operations may be
accompanied by a "burning" smell,
which is per fectly normal.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at
the exhaust on acceleration. This does
not affect the behaviour of the vehicle
or the environment.
For more information and the precautions to
take before starting work on the 12 V batter y
,
refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
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Practical information