2021 CITROEN C3 audio and telematics

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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Radio
QUESTIONANSWERSOLUTION
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the "RDS" function by means of the upper band to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of stations received.
The station is not received or its name has changed in the list. Press the round arrow on the "List" tab of the "Radio" page.
Some radio stations send other information in place of their name (the title of the song for example). The system interprets this information as the name of the station. The name of the radio station changes.
Frequently asked questions
The following table groups together the answers to the most frequently asked questions concerning your audio system.

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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.

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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow
down, ...).
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
Telephone

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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing a distribution setting, the balance setting is deselected.
There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. Adjust the audio functions to the middle position.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
Settings

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Audio and Telematics
Transversal-Citroen_en_Chap03_RD6_ed01-2016
B l u e t o o t h ® audio system
Contents First steps 148
Steering mounted controls - Type 1 149
Steering mounted controls - Type 2 150
M e n u s 151
Radio 152
DAB (Digital Audio Broadcasting) radio 154
Media 15 6
Telephone 161
Frequently asked questions 166
Your audio system is coded in such a way that it will only operate in your vehicle. All work on the system must be carried out exclusively by a dealer or qualified workshop, to avoid any risk of electrocution, fire or mechanical faults. To avoid discharging the battery, the audio system may switch off after a few minutes if the engine is not running.
The different functions and adjustments described vary according to the version and configuration of your vehicle.
As a safety measure and because it requires the sustained attention of the driver, the pairing of your Bluetooth telephone to the Bluetooth hands-free audio system must only be carried out with the vehicle stationary and the ignition on.

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Audio and Telematics
First steps
Press: On / Off Rotate: adjust volume.
Short press: change audio source (Radio; USB; AUX (if a device is connected); CD; Streaming). Long press: display the Telephonemenu (if a telephone is connected).
Radio: Short press: display the list of radio stations. Long press: update the list. Media: Short press: display the list of folders. Long press: display the sorting options.
Select the screen display mode, between: Date; Audio functions; Trip computer; Telephone.
Adjust audio settings: Front /rear fader; left /right balance; bass/treble; loudness; audio ambience. Activation / Deactivation of automatic volume adjustment (linked to the speed of the vehicle).
Radio: Manual step by step search up / down for radio stations. Select previous / next MP3 track. Media: Select previous / next folder / genre / artist / playlist on the USB device. Scroll in a list.
Abandon the current operation. Go up one level (menu or folder).
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station. Long press: preset a station.
Radio: Automatic step by step search up / down for radio stations. Media: Select previous / next CD, USB, streaming track. Scroll in a list.
Access to main menu.
Activate / Deactivate TA (traffic announcements) Long press: select type of announcement.
Select waveband: FM / DAB / AM.

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Steering mounted controls - Type 1
Radio : Short press: display the list of radio stations. Long press: update the list. Media : Short press: display the list of folders. Long press: display the sorting options.
Decrease volume.
Radio : Select the previous / next preset radio station. Select the previous / next item in a menu or a list. Media: Select of the previous / next track. Select the previous / next item in a menu or a list. Mute / Restore sound by simultaneously pressing the increase and decrease volume buttons.
Other than telephone calls : Short press: change audio source (Radio; USB; AUX (if a device is connected); CD; Streaming), confirm if the " Telephone " menu is open. Long press: open the " Telephone " menu. In the event of a telephone call : Short press: accept the call. Long press: reject the call. During a telephone call: Short press: open the contextual telephone menu. Long press: end the call.
Confirm a selection.
Increase volume.

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Audio and Telematics
Steering mounted controls - Type 2
Decrease volume.
Mute / Restore sound.
Other than telephone call: Short press: change audio source (Radio; USB; AUX (if a device is connected); CD; Streaming), confirm if the " Telephone " menu is open. Long press: open the " Telephone " menu. In the event of a telephone call: Short press: accept the call. Long press: reject the call. During a telephone call: Short press: open the contextual telephone menu. Long press: end the call.
Increase volume.
Access to the main menu.
Start voice recognition of your smartphone via the system.
Radio: Short press: display the list of radio stations. Long press: update the list. Media: Short press: display the list of folders. Long press: display the sorting options.
Radio: Select the previous / next preset radio station. Select the previous / next item in a menu or a list. Media: Select the previous / next track. Select the previous / next item in a
menu or a list.
Press the thumbwheel: confirm.