2021 CITROEN C3 audio and telematics

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Audio and Telematics
Press Settings to display the primary page. Press Settings to display the primary page. Press Settings to display the primary page.
Press the " OPTIONS " button to go to the secondary page. Press the " OPTIONS " button to go to the secondary page. Press the " OPTIONS " button to go to the secondary page.
Select " System settings ". Select " Screen configuration ".
Select " Units " to change the units for distance, fuel consumption and temperature.
Select " Languages " to change the language.
Activate or deactivate " Automatic scrolling ".
Move the cursor to adjust the brightness of the screen and/or of the instrument panel.
Select " Factory settings " to return to the initial settings.
Select " System info " to display the versions of the different modules installed in the system.
Modifying system settings
Returning the system to factory settings activates the English language by default.
Select " Animation ".
Select " Brightness ".
Select the language
Press Settings to display the primary page.
Press the " OPTIONS " button to go to the secondary page.
Select " Setting the time- date ".
Setting the date

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Audio and Telematics
Press Settings to display the primary page.
Press the " OPTIONS " button to go to the secondary page.
Select " Date ".
Select " Time ".
Select " Setting the time- date ".
Adjustment of the time and date is only available if "GPS synchronisation" is deactivated. The change between winter and summer time is done by changing the time zone.
The system does not automatically manage the change between winter and summer time (depending on c ountr y).
Setting the time
Press this button to define the date.
Press this button to adjust the time using the virtual keypad.
Press " OK " to confirm.
Press " OK " to confirm.
Press " OK " to confirm.
Press this button to define the time z o n e .
Select the display format of the date.
Select the display format for the time (12h / 24h).
Activate or deactivate synchronisation with the satellites (UTC).
Every time the color scheme is changed, the system restarts, temporarily displaying a black screen.
As a safety measure, the procedure for changing the color scheme is only possible with the vehicle stationary.
Press Settings to display the primary page.
Select " Color schemes ".
Select a color scheme in the list then press " OK " to confirm.
Color schemes

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Audio and Telematics
The following table groups together the answers to the most frequently asked questions concerning your audio system.
QUESTIONANSWERSOLUTION
The route calculation is not successful. The route settings may conflict with the current location (exclusion of toll roads on a toll motor way). Check the route settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The audible warning of "Danger areas" does not work.
The audible warning is not active. Activate audible warnings (without the possibility of adjusting the volume) in the "Navigation" menu.
The system does not suggest a detour around an incident on the route.
The guidance criteria do not take account of TMC messages. Select setting for the "Traffic info" function in the list of route settings (Without, Manual or Automatic).
I receive a "Danger area" alert which is not on my route.
Other than guidance, the system announces all "Danger areas" positioned in a cone located in front of the vehicle. It may provide an alert for "Danger areas" located on nearby or parallel roads.
Zoom in on the map to view the exact position of the "Danger area". Select "On the route" to no longer receive alerts other than navigation instructions or to reduce the time for the announcement.
Frequently asked questions
Navigation

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Audio and Telematics
QUESTIONANSWERSOLUTION
Certain traffic jams along the route are not indicated in real time.
On starting, it is several minutes before the system begins to receive the traffic information. Wait until the traffic information is being received correctly (display of the traffic information icons on the map).
In certain countries, only major routes (motor ways...) are listed for the traffic information. This phenomenon is normal. The system is dependent on the traffic information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.
Depending on the geographical environment (tunnel...) or the weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is dependent on the GPS signal reception
conditions.

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Audio and Telematics
Radio
QUESTIONANSWERSOLUTION
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of stations received.
The station is not received or its name has changed in the list. Press on the "Update list" button in the "Radio stations" secondary menu.
Some radio stations send other information in place of their name (the title of the song for example). The system interprets this information as the name of the station. The name of the radio station changes.

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Audio and Telematics
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player does not recognise. Check that the CD is inserted in the player the right way up. Check the condition of the CD: the CD cannot be played if it is too badly damaged. Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section. The audio system's CD player does not play DVDs. Some recorded CDs will not be played by the audio system because they are not of adequate quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.

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Audio and Telematics
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
Telephone
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.

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QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an distribution setting, the balance setting is deselected.
Settings