2021 CITROEN C3 AIRCROSS towing

3
Contents


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Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

31
Access
2Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
– Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the remote control or with the “Keyless Entry
and Starting” system.
When the monitoring system is active, the
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
If an opening (door, boot, bonnet, etc.) is
incorrectly closed, the vehicle is not
locked, but the exterior perimeter monitoring
will be activated after 45 seconds, at the
same time as the interior volumetric and
anti-tilt monitoring.
Deactivation
► Press the unlocking button on the remote control.
or
► Unlock the vehicle with the Keyless Entry and
Starting system.The monitoring system is deactivated: the indicator lamp in the button goes off and
the direction indicators flash for about 2 seconds.
When the vehicle automatically locks
itself again (as happens if a door or boot
is not opened within 30 seconds of
unlocking), the monitoring system is
automatically reactivated.
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
– Slightly open window .– Washing the vehicle.– Changing a wheel.– Towing your vehicle.– Transport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds, press this button until the
indicator lamp is on continuously.
► Get out of the vehicle.► Lock the vehicle immediately using the remote control or the "Keyless Entry and
Starting" system.
The exterior perimeter monitoring alone is
activated: the indicator lamp flashes once per
second.
To take effect, this deactivation must be carried
out after each time the ignition is switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote control
or the Keyless Entry and Starting system.

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Ease of use and comfort
To return to the normal position, guide the
backrest backwards until it locks into place.
This position, together with that of the rear seats,
allows you to transport long objects inside the
vehicle.
Before moving the seat backwards,
ensure that there is nothing that might
prevent the full travel of the seat.
When the front passenger seat is fully folded,
only the outer rear seat behind the driver can
be occupied by a passenger.
Do not place hard, heavy or sharp
objects in the centre of the backrest to
ensure that you don't damage rear lining
behind the backrest.
When sharp deceleration occurs, objects
placed on the folded backrest can turn into
dangerous projectiles.
Heated seats

► With the engine running, use the adjustment knob to switch on and select the level of heating
required:
0
: Off.
1 : Low.
2 : Medium.
3 : High.
The front seats can be heated individually.
Prolonged use of heated seats is not
recommended for people with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness, taking
medication, etc.).
To keep the heated pad intact and to prevent
a short circuit:
– Do not place heavy or sharp objects on the seat.– Do not kneel or stand on the seat.
– Do not spill liquids onto the seat.– Never use the heating function if the seat is damp.
Rear seats
Bench seat with a fixed cushion or on rails
(depending on version) and split folding
backrests (2/3-1/3) to adapt the boot loading
space.
Rear head restraints

They have two positions:– a high position , for when the seat is in use:► pull the head restraint fully up.– a low position, for stowing, when the seat is
not in use:
► press the lug A to release the head
restraint and push it fully down.

42
Ease of use and comfort
► Turn the mirror towards the vehicle.
Electric folding
Depending on equipment, the mirrors can be
folded electrically, when the vehicle is parked.
► From the inside, with the ignition on, place control A in the
central position.
► Pull control A backwards.
► Lock the vehicle from the outside.
Electric unfolding
Door mirrors are unfolded electrically with the
remote control or the Keyless Entry and Starting
system when the vehicle is unlocked. Unless
folding was selected with control A, pull the
control backwards in the centre position.
Folding/unfolding during locking/
unlocking can be disabled. Contact a
CITROËN dealer or a qualified workshop.
If necessary, the mirrors can be folded
manually.
Rear view mirror
Equipped with an anti-dazzle system, which
darkens the mirror glass and reduces the
nuisance to the driver caused by the sun,
headlights of other vehicles, etc.
Manual model
Day/night position


► Pull the lever to change to the anti-dazzle "night” position.
► Push the lever to change to the normal "day" position.
Adjustment
► Set the mirror to the normal “day” position.
Automatic "electrochrome" model

This system automatically and progressively
transitions between day and night modes, using
a sensor that measures the light entering from
the rear of the vehicle.
To ensure optimum visibility during your manoeuvres, the mirror lightens
automatically when reverse gear is engaged.
Ventilation
Air intake
The air circulating in the passenger compartment
is filtered and originates either from the
exterior, via the grille located at the base of the
windscreen, or from the inside in air recirculation
mode.
Controls
Depending on version, the controls are
accessible in the " Air conditioning" touch
screen menu or are grouped together in the
control panel on the centre console.
The demisting/defrosting controls for the
windscreen and the rear screen are located
below the touch screen, or on the centre console
panel located below the audio system.
Air distribution

1. Windscreen demisting/defrosting vents
2. Front side window demisting/defrosting vents
3.Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly, keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
► If the system does not produce cold air, switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation

43
Ease of use and comfort
33.Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
Advice
Using the ventilation and air
conditioning system
► To ensure that air is distributed evenly, keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
► Do not cover the sunshine sensor located on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to
keep it in perfect working order.
► If the system does not produce cold air , switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the
ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
► Ensure that the passenger compartment filter is in good condition and have the filter
elements replaced regularly.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
► To ensure correct operation of the air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating/Manual air
conditioning


The heating only operates when the engine is
running.


The manual air conditioning operates when the
engine is running.
1. Recirculation of interior air
2. Temperature adjustment
3. Air distribution adjustment
4. Air flow adjustment
5. Air conditioning on/off

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Ease of use and comfort
3Folding from the passenger compartment

► Pull strap 1 towards you to unlock the
armrest.
► Guide armrest 3 down to the horizontal
position.
Folding from the boot

► Pull strap 2 towards you to unlock the
armrest.
► Push armrest 3 down to the horizontal
position.
Please note: when putting the armrest
back in place, ensure that it is correctly
locked and that the red indicator of each strap
is no longer visible. Otherwise, it could
compromise the safety of passengers in the
event of sudden braking or impact.
The contents of the boot may be thrown
forwards - risk of serious injury!
Boot fittings
1. Rear shelf
2. Hooks
3. Closed side storage compartments
4. 2-position boot floor
5. Stowing rings 6.
Storage compartment beneath the boot
carpet
Rear shelf

To remove the shelf:► unhook the two cords,► raise the shelf slightly to unclip it, then remove it.
There are several ways of storing it:
– either upright behind the front seats,

– or upright against the rear seats in the boot.
To refit the shelf:► position the shelf so that the notches are exactly on the fixing pins,

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Lighting and visibility
4Automatic.
Refer to the corresponding section.
Front screenwash
► Pull the wiper control stalk towards you and hold.
The screenwash then the windscreen wipers
operate for a pre-determined time.
The height of the front screenwash jets can be adjusted. To change the factory
setting, insert a needle into each of the jets,
then direct them.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Rear wiper
► Turn the ring to align the desired symbol with the marking.Off
Intermittent wipe
Wash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation / Deactivation
The system is activated or deactivated via the
vehicle configuration menu.
This system is activated by default.
Without audio system
► In the "COMFORT" menu on the instrument
panel display, activate/deactivate "REAR WIPE
REV". (automatic wiping in reverse).
With audio system
In the "Personalisation-configuration "
menu, activate/deactivate " Rear wipe in
reverse gear ".
With touch screen
► In the Driving / Vehicle menu, select
the "Vehicle settings" tab, then
"Comfort" and activate/deactivate " Rear wiper
in reverse ".
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's Driving/ Vehicle
menu.
Rear screenwash
► Turn the ring all the way towards the dashboard and hold.
The screenwash and the wiper operate for as
long as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in winter (ice, snow), to release the wiper
blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
– handle them with care.– clean them regularly using soapy water .– avoid using them to hold cardboard on the windscreen.– replace them at the first signs of wear.

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Driving
Driving recommendations
► Observe the driving regulations and remain vigilant whatever the traffic conditions.► Monitor your environment and keep your hands on the wheel to be able to react to
anything that may happen any time.
► Drive smoothly, anticipate the need for braking and maintain a longer safety distance,
especially in bad weather.
► Stop the vehicle to carry out operations that require close attention (such as adjustments).► During long trips, take a break every two hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not exceed 15 cm, taking account of waves that might be generated by other users,► deactivate the Stop & Start function,► drive as slowly as possible without stalling. In all cases, do not exceed 6 mph (10 km/h),► do not stop and do not switch off the engine.On leaving the flooded road, as soon as safety
conditions allow, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.