2021 CITROEN C3 AIRCROSS ESP

172
Bluetooth® audio system
connect / disconnect the telephone (hands-free
kit and streaming).
– "Delete connection": to delete the pairing.
When you delete a pairing in the system,
remember to delete it from your
telephone as well.
Press OK to confirm.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Select the "YES" tab in the screen using
the buttons.
Confirm with OK.
Press this button at the steering mounted controls to accept the call.
Making a call
In the "Telephone" menu.
Select "Call".
Select "Dial".
Or
Select "Directory ".
Or
Select "Calls list".
Confirm with OK.
Press this button for more than two seconds for access to your directory, then
navigate using the thumb wheel.
Ending a call
In the "Telephone" menu.
Select "End call ".
Confirm with OK to end the call.
During a call, press one of these buttons for more than two seconds.
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever
the telephone connected.
The menu for the directory is not accessible if
it is empty.
Managing calls
During a call, press OK to display the
contextual menu.
End call
In the contextual menu, select "Hang up "
to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear)In the contextual menu:
– select "Micro OFF " to switch off the
microphone.
– deselect "Micro OFF " to switch the
microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
– select "Telephone mode " to transfer the
call to the telephone (for example, to leave the
vehicle while continuing a conversation).
– deselect "Telephone mode " to transfer the
call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory " to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the
system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
– "Consult an entry",– "Delete an entry",– "Delete all entries".The system accesses the telephone's contacts directory, depending on its

173
Bluetooth® audio system
10Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory " to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the
system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
– "Consult an entry",– "Delete an entry",– "Delete all entries".The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
► Start the vehicle’
s engine to increase the charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
► Switch the audio system off for a few minutes to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
► Check that the audio settings (V olume, Bass, Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

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CITROËN Connect Radio
CITROËN Connect Radio

Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
– Pairing the smartphone with the system in Bluetooth mode.– Using the smartphone.– Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Changing the system settings and configuration.
The system is protected in such a way that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All of the touch areas of the screen are white.
For pages with multiple tabs at the bottom of the
screen, it is possible to switch between pages
either by tapping the tab for the desired page, or
by using a finger, sliding the pages to the left or
to the right.
Press in the grey zone to go back up a level or
to confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
– Air conditioning status information (depending on version), and direct access to the
corresponding menu.
– Radio Media and Telephone menu status information.– Privacy status information.– Access to the touch screen and digital instrument panel settings.
Audio source selection (depending on
equipment):

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CITROËN Connect Radio
11Select the "Tone", "Balance", "Sound",
"Voice" or "Ringtones" tab to configure
the sound settings.
Press the back arrow to confirm.
In the "Tone" tab, the Ambience, Bass ,
Medium and Treble sound settings are
different and independent for each audio
source.
In the "Balance” tab, the All passengers,
Driver and Front only settings are common
to all sources.
In the "Sound ” tab, activate or deactivate
"Volume linked to speed ", "Auxiliary input"
and "Touch tones ".
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical
order.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to select "DAB band".
Press in the shaded area to confirm.
FM-DAB Follow-up
"DAB" does not cover 100 % of the country.When the digital radio signal is poor, the
"FM-DAB Follow-up" enables you to continue
listening to the same station by automatically
switching to the corresponding "FM" analogue
station (if there is one).
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "FM-DAB Follow-up ".
Press in the shaded area to confirm.
If "FM-DAB Follow-up" is activated, there
may be a time offset of a few seconds
when the system switches to "FM" analogue
radio, and in some cases a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station being listened to is
not available on "FM", or if "FM-DAB
Follow-up" is not activated, the sound will cut
out while the digital signal is too weak.
Media
USB port
Insert the USB memory stick into the USB port or connect the USB device to the
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.

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CITROËN Connect Nav
CITROËN Connect Nav

GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
– Pairing the smartphone with the system in Bluetooth mode.– Using the smartphone.– Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Changing the system settings and configuration.
The system is protected so that it only operates in the vehicle.
The message Energy Economy Mode is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the sound.
With the ignition off, a press turns the system on.
Adjustment of the volume.
Use the buttons either side of or below the touch
screen for access to the menus, then press the
virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper band of the touch screen:
– Reminder of the air conditioning information (depending on version), and direct access to the
corresponding menu.
– Go directly to the selection of the audio
source, to the list of radio stations (or list of titles
depending on the source).
– Go to the message notifications, emails, map updates and, depending on the services, the
navigation notifications.
– Go to the settings for the touch screen and the digital instrument panel.

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CITROËN Connect Nav
radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Voice commands
Set dialogue mode as <...>
Help messages
Choose "beginner" or "expert" mode.
Voice commands
Select profile <...>
Help messages
Select profile 1, 2 or 3.
Voice commands
Ye s
No
Help messages
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address <...>
Navigate to contact <…>
Navigate to address <...>
Show nearby POI <...>Help messages
To start guidance or add a stopover, say
"navigate to" and then the address or contact
name. For example, "navigate to address 11
Regent Street, London", or "navigate to contact,
John Miller". You can specify if it's a preferred
or recent destination. For example, "navigate
to preferred address, Tennis club", "navigate to
recent destination, 11 Regent Street, London".
Otherwise, just say, "navigate home". To see
points of interest on a map, you can say things
like "show hotels in Banbury" or "show nearby
petrol station". For more information you can ask
for "help with route guidance".
Voice commands
Remaining distance
Remaining time
Arrival time
Stop route guidance
Help messages
To get information about your current route, you
can say "tell me the remaining time", "distance"
or "arrival time". Try saying "help with navigation"
to learn more commands.
Depending on the country, give
destination (address) instructions in the
language configured for the system.
"Radio Media" voice
commands
Voice commands
Tune to channel <…>
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5 FM".
To listen to a preset radio station, say "tune to
preset number". For example "tune to preset
number five".
Voice commands
What's playing
Help messages
To display the details of the current "song",
"artist" and "album", you can say "What's
playing".
Voice commands
Play song <...>
Play artist <...>
Play album <...>
Help messages
Use the command "play" to select the type of
music you'd like to hear. You can pick by "song",
"artist", or "album". Just say something like "play
artist, Madonna", "play song, Hey Jude", or "play album, Thriller".
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Call contact <...> *
Dial <…>*
Display contacts*
Display calls*
Call (message box | voicemail)*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
** This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.

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CITROËN Connect Nav
12artist, Madonna", "play song, Hey Jude", or "play
album, Thriller".
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Call contact <...> *
Dial <…>*
Display contacts*
Display calls*
Call (message box | voicemail)*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
* This function is av ailable only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
** This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download has been performed.
phone number, for example, "Dial 107776 835
417". You can check your voicemail by saying
"call voicemail". To send a text, say "send quick
message to", followed by the contact, and then
the name of the quick message you'd like to
send. For example, "send quick message to
David Miller, I'll be late". To display the list of
calls, say "display calls". For more information on
SMS, you can say "help with texting".
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session will be closed.
Voice commands
Send text to <...>
Listen to most recent message**
Help messages
To hear your messages, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". To undo your selection, say
"undo". To cancel the current action and start
again, say "cancel".
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Select the "Country".

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CITROËN Connect Nav
Network connection provided by the
user
USB connectionConnect a USB cable.The smartphone charges when connected
by a USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Applications" section).
Wi-Fi connection
Select a Wi-Fi network found by the system and connect to it (see the
"Applications" section).
Restrictions of use:– With CarPlay®, connection sharing is
only with a Wi-Fi connection.
– With MirrorLinkTM, connection sharing is
only with a USB connection.
The quality of services depends on the quality
of the network connection.
With the arrival of "TOMTOM TRAFFIC", the services are available.
The services offered with connected navigation are as follows.
A Connected Services pack:
– Weather,– Filling stations,– Car park,– Traffic,– POI local search.
A Danger zone pack (option).
The processes and standards are constantly changing; for the
communication process between the
smartphone and the system to work correctly,
we recommend that you update the
operating system of the smartphone as
well as the date and time of the
smartphone and the system.
Settings specific to
connected navigation
In the "Settings" menu, you can create a
profile for an individual or for a group of
people with shared interests, and configure a
wide range of settings (radio presets, audio
settings, navigation history, favourite contacts,
etc.). Settings are applied automatically.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Settings".
Select "Map".
Activate or deactivate:– "Allow declaration of danger zones ".– “Guidance to final destination on foot "– “Authorize sending information"
These settings must be configured for each
profile.
Select "Alerts".
Activate or deactivate “Warn of danger
zones”.
Select this button.
Activate: Give an audible warning
For access to connected navigation, you
must tick the option: "Authorize sending
information "
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
Declaration of "Danger
zones"
To send information on the declaration
of danger zones, you must tick the option: "Allow declaration of danger zones "
Press Navigation to display the main
page.
Press the "Declare a new danger zone"
button located in the upper bar on the
touch screen
Select the "Type” option to select the type
of "Danger area".
Select the ""Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
"Danger zones" pack
updates
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System administration".
Select the "System info" tab.
Select "View" to display the versions of
the different modules installed in the
system.
Select "Update(s) due".
You can download the system and map updates from the Brand’s website.
The update procedure can also be found on
the website.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of services.