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106
Bluetooth® audio system
Streaming - Playing audio
files via Bluetooth
Depending on the compatibility of the
phone
Streaming allows music files on a
telephone to be heard via the vehicle's
speakers.
The telephone must support the appropriate
Bluetooth profiles (Profiles A2DP / AVRCP).
Pair/connect the telephone: see the
TELEPHONE section.
Activate the streaming source by pressing SRC/TEL. Control of playback is via the
audio system. The contextual information can be
displayed in the screen.
In certain cases, playing of the audio files
must be initiated from the telephone.
The audio quality depends on the quality of
transmission by the telephone.
Play mode
The play modes available are: – Normal Normal: the tracks are played
in order
, depending on the classification of the
selected files.
–

Random Random: the tracks in an album or
folder are played in a random order

.
– Random all Random all: all of the tracks
saved in the media are played in random
order
.
–

Repeat Repeat: the tracks played are only
those from the current album or folder

.
Press the thumb wheel to access the
contextual menu.
or
Press MENU.

Select “Multimedia" and confirm.
Select “Media settings" and confirm.
Select “Read mode" and confirm.
Choose the desired playback method then
press the thumb wheel to validate and save the
changes.
Telephone
Pairing a telephone
First connection
The services offered depend on the network, the SIM card and the
compatibility of the Bluetooth telephone used.
Check the instructions for your telephone and
with your service provider for the services to
which you have access.
As a safety measure and because they require prolonged attention on the part of
the driver, the operations for pairing of the
Bluetooth mobile telephone with the Bluetooth
hands-free system of your audio system must
be carried out with the vehicle stationary
and the ignition on.
For more information (compatibility, more
help, ...), visit the Manufacturer's website in
your country.
Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (refer to the
telephone user guide).
Press MENU.

Select “Bluetooth connection " and confirm.Select “Search for a device".
A window is displayed with “ Search in
progress…".
Select the telephone to be connected
from the list. Only one telephone can be
connected at a time.
In some cases, the reference number of
the telephone or the Bluetooth address
may appear instead of the name of the
telephone.

107
Bluetooth® audio system
10
A virtual keypad is displayed on the screen: enter
a code of at least 4 digits then press the control
knob to confirm.
A message is displayed on the screen of the
telephone: enter the same code and confirm.
If pairing fails, the number of attempts is
not restricted.
Accept the connection on the telephone.
A message appears in the screen to confirm the
result of the connection.
Pairing can also be initiated from the
telephone by searching for detected
Bluetooth devices.
The directory and the call list can be
accessed after the necessary synchronisation
period (if the telephone is compatible).
Automatic connection must be configured in
the telephone to allow the connection each
time the vehicle is started.
Streaming - Playing audio
files via Bluetooth
Pair/connect the telephone and listen: see the
AUDIO chapter.
Status of the telephone
To find out the status of the telephone, press MENU.

Select “Telephone" and confirmSelect “Telephone management" and
confirm
Select “Telephone status" and confirm
The screen displays the name of the telephone, the name of the network, the
quality of network reception, and the
confirmation of the Bluetooth and streaming
connections.
Managing connections
The telephone connection automatically includes hands free operation and audio
streaming.
The ability of the system to connect to just
one profile depends on the telephone. Both
profiles may connect by default.
Press MENU.
Select “Bluetooth
connection " and confirm.
Select “Connections management" and
confirm the list of paired devices is
displayed.
Indicates that a device is connected.
Indicates connection of the audio
steaming profile.
Indicates the hands-free telephone
profile.
Select a telephone and confirm.
Then select and confirm:
–

“Connect telephone" / “ Disconnect
telephone" : to connect / disconnect the
telephone or the hands-free connection only.
–

“Connect media player" / “Disconnect
media player" : to connect / disconnect only
streaming.
–

“Connect telephone + media player" /
“Disconnect telephone + media player" : to
connect / disconnect the telephone (hands-free
and streaming).
–

“Delete connection": to delete the pairing.
Making a call - Dialling
To display the " TELEPHONE"
menu:
–

Press and hold SRC/TEL

.
–

Or

, press the thumb wheel to display the
context menu. Select “Call" and confirm.
–

Or

, press MENU, select “Telephone" and
confirm. Select “Call" and confirm.
Select “Dial" to enter a number and
confirm.

Select numbers one at a time using the 7 and 8 buttons and confirm.

108
Bluetooth® audio system
Correction allows numbers to be deleted
one at a time.
Press the thumb wheel to confirm and
place the call.
Making a call - Recently
called numbers
(Depending on the compatibility of the phone)To display the "TELEPHONE" menu:
–

Press and hold SRC/TEL

.
–

Or

, press the thumb wheel to display the
context menu. Select "Call" and confirm.
–

Or

, press MENU, select "Telephone" and
confirm. Select "Call" and confirm.
Select "Calls list" and confirm.
Select the number and confirm to start the
call.
The calls list includes calls sent and received in the vehicle using the
connected telephone.
It is possible to make a call directly from
the telephone; park the vehicle first as a
safety measure.
Making a call - From the
directory of contacts
To display the "TELEPHONE" menu:
–

Press and hold SRC/TEL

.
–

Or

, press the thumb wheel to display the
context menu. Select “Call" and confirm.
–

Or

, press MENU, select “Telephone" and
confirm. Select “Call" and confirm.
Select “Directory" and confirm
Select a contact then confirm.

Home / Work / Mobile
(depending on the information available in the
contact records of the connected telephone).
Select the number and confirm.
Receiving a call
An incoming call is announced by a ring and
a superimposed display in the multifunction
screen.
"YES" to accept the call is
selected by default.
Press the thumb wheel to accept the call.
Select "NO" and confirm to reject the call.
or
Press one of these buttons to
accept the call.
A long press on BACK or on SRC/TEL also rejects an
incoming call.
Managing calls
During a call, press the thumb wheel to
display the contextual menu.
Hang up
In the contextual menu, select “Hang up"
to end the call.
A long press on one of these buttons also ends the call.
Secret - Mute
(so that the caller cannot hear)In the contextual menu:
–

select “
Micro OFF " to switch off the
microphone.
–

deselect “
Micro OFF" to switch the
microphone on.
Combined mode
(to leave the vehicle without ending the call)In the contextual menu:
–

select “
Telephone mode " to transfer the call
to the telephone.
–

deselect “
Telephone mode" to transfer the
call to the vehicle.

109
Bluetooth® audio system
10In some cases, the combined mode must
be activated from the telephone.
If contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically (depending on the compatibility
of the telephone).
Interactive voice response
From the contextual menu, select “DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Consultation call
From the contextual menu, select
“Switch" and validate to return to a call
left on hold.
Directory
The directory of the telephone is transmitted to the system,
depending on the compatibility of the
telephone.
The directory is temporary and depends on
the Bluetooth connection.
The contacts, imported from the telephone to the audio system
directory, are saved in a permanent directory
visible to all, regardless of the telephone
connected.
To access the directory, press and hold SRC/TEL.
or
Press on the thumb wheel then select
“Call" and confirm.
Select “Directory" to see the list of
contacts.
To modify the contacts saved in the system, press MENU then select
“Telephone" and confirm.
Select “Directory management" and
confirm
You can:
–

“Consult an entry",
–

“Delete an entry",
–

“Delete all entries".
Audio settings
Screen C


Press ¯ to display the audio settings menu.
The settings available are:
–

Ambience,
–

Bass,
– Treble,
– Loudness,
–

Distribution : Personalised or Driver
,
–

Left / right balance,
–


Fader (front / rear balance),
–


Auto. volume
Select and confirm "Other settings…" to
display the rest of the list of settings
available.
The distribution (or spatialisation using the Arkamys© system), is an audio
process which allows the sound quality to be
improved according to the setting chosen,
corresponding to the position of the listeners
in the vehicle.
The audio Ambience, Treble and Bass settings are different and
independent for each sound source.
Onboard audio: Arkamys sound staging©.
With Sound Staging, the driver and the
passengers are immersed into a "sound
stage" recreating the natural atmosphere of a
theatre: truly centre stage in surround sound.
This new sensation is possible thanks to
the software installed in the radio which
processes the digital signals of the media
players (radio, CD, MP3...) without changing
the setting of the loudspeakers. This
process takes into account the features of

11 0
Bluetooth® audio system
the passenger compartment for optimum
performance.
The Arkamys
© software installed in your audio
system processes the digital signals of all
the media players (radio, CD, MP3...) and
makes it possible to recreate a natural sound
setting, with a harmonious placement of the
instruments and voices in space, facing the
passengers, positioned at the height of the
windscreen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system.
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
To allow for optimal listening quality, the audio
settings (Volume, Bass, Treble, Ambience,
Loudness) can be tailored to different sound
sources, which can generate audible differences
when changing source (radio, CD, etc.).
Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
When changing the settings for treble and
bass, the ambience setting is deselected.
When changing the ambience setting, treble
and bass are reset to zero.
Choosing an ambience imposes settings for
treble and bass. Modifying one without the other
is not possible.
Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.
When changing the balance setting,
distribution is deselected.
Choosing a distribution setting imposes a
balance setting. Modifying one without the other
is not possible.
Modify the balance or distribution settings to
obtain the desired sound quality.
The reception quality of the tuned radio
station gradually deteriorates or the stored
stations are not working (no sound, 87.5 Mhz
is displayed, etc.).
1.The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the RDS mode and start a new search
for the station so that the system can check
whether a stronger transmitter is available in the
geographic area.
2.The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS tracking mode.This phenomenon is normal and does not
indicate a failure of the audio equipment.
3.The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
Have the antenna checked by the network
CITROËN.
Sound cut-outs of 1 to 2
seconds in radio
mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
Switch off the RDS function if the phenomenon is
too frequent and always on the same route.
The traffic announcement (TA) is displayed. I
do not receive any traffic information.
The radio station does not broadcast traffic
information.
Tune to a radio station which broadcasts traffic
information.
The stored stations are not found (no sound,
87.5 MHz is displayed, etc.).
An incorrect waveband is selected.
Press the BAND button to return to the
waveband on which the stations are stored.
The CD is ejected every time or is not played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files
of a format that cannot be played by the audio
system.
The CD is protected by an anti-pirating system
not recognised by the audio system.

111
Bluetooth® audio system
10– Check that the CD is inserted in the player the
right way up.
–

Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
–


Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
–


The audio system’
s CD player does not read
DVDs.
–

Because of low quality
, certain burned CDs
will not be read by the audio system.
The CD sound is of poor quality.
1.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
2.The audio settings (bass, treble, ambience) are
unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth
telephone.
1.It is possible that Bluetooth is switched off on
the telephone or that the telephone has been
made not visible.
–

Check that your telephone has Bluetooth
switched on.
–


Check in the telephone settings that it is
"visible to all".
2.

The Bluetooth telephone is not compatible with
the system.
To check the compatibility of your telephone
(services), visit the Manufacturer's website in
your country.
The Bluetooth connection is cut.The battery of the peripheral may not be
sufficiently charged.
Charge the battery of the peripheral device.
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen.
The USB memory stick is not recognised. The
memory stick could be corrupt.
Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone.
Automatic connection overrides manual
connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port.
The Apple
® player is of a generation that is not
compatible with a USB connection.
Connect the Apple
® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket.
Some hard disks and devices need a power
supply greater than is provided by the audio
system.
Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Ensure that the device does not transmit
a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts
momentarily. Some telephones prioritise connection of the
"hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played.
In "Random all" play, the system can only take
into account up to 999 tracks.
With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.
Start the vehicle’s engine to increase the battery
charge.
The message "the audio system is
overheated" appears on the display.
In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.

11 2
CITROËN Connect Radio
CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.
–


Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).

11 4
CITROËN Connect Radio
Menus
Applications

Access configurable equipment.
Radio Media

Select an audio source or radio station.
Telephone

Connect a mobile phone via Bluetooth®.
Run certain applications from a
smartphone connected via CarPlay
® or Android
Auto.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Driving

Activate, deactivate or configure certain vehicle functions.
Navigation

Configure the navigation and select your
destination via CarPlay® or Android Auto.