2021 CITROEN C-ELYSÉE service

93
In the event of a breakdown
8► Release the bonnet by pulling the internal
release lever , then the external safety catch.
►

Raise the bonnet.
(+)

Positive terminal with a quick-release
terminal.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located on
the engine.
Starting using another battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►

Connect the red cable to the (+) terminal of
flat battery

A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►

Connect one end of the green or black cable
to the (-) terminal of the backup battery

B or of
the booster (or to an earth point on the assisting
vehicle).
►

Connect the other end of the green or black
cable to the earth point


C
.
►

Start the engine on the assisting vehicle and
leave it running for a few minutes.
►


Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately

, switch
off the ignition and wait a few moments before
trying again.
►

W
ait for it to return to idle.
►

Disconnect the jump leads in reverse order.
► Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►

Allow the engine to run for at least
30

minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functions (e.g.
Stop & Start).
Charging the battery using a battery
charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

When using the vehicle mainly for short
journeys.
–


If the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12

V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.

95
In the event of a breakdown
8► Push clamp B fully down.
► Lower lever A to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key
.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
–


towing with only two wheels on the ground;
–


four-wheel drive vehicle;
–


no approved towbar available.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual

106
Bluetooth® audio system
Streaming - Playing audio
files via Bluetooth
Depending on the compatibility of the
phone
Streaming allows music files on a
telephone to be heard via the vehicle's
speakers.
The telephone must support the appropriate
Bluetooth profiles (Profiles A2DP / AVRCP).
Pair/connect the telephone: see the
TELEPHONE section.
Activate the streaming source by pressing SRC/TEL. Control of playback is via the
audio system. The contextual information can be
displayed in the screen.
In certain cases, playing of the audio files
must be initiated from the telephone.
The audio quality depends on the quality of
transmission by the telephone.
Play mode
The play modes available are: – Normal Normal: the tracks are played
in order
, depending on the classification of the
selected files.
–

Random Random: the tracks in an album or
folder are played in a random order

.
– Random all Random all: all of the tracks
saved in the media are played in random
order
.
–

Repeat Repeat: the tracks played are only
those from the current album or folder

.
Press the thumb wheel to access the
contextual menu.
or
Press MENU.

Select “Multimedia" and confirm.
Select “Media settings" and confirm.
Select “Read mode" and confirm.
Choose the desired playback method then
press the thumb wheel to validate and save the
changes.
Telephone
Pairing a telephone
First connection
The services offered depend on the network, the SIM card and the
compatibility of the Bluetooth telephone used.
Check the instructions for your telephone and
with your service provider for the services to
which you have access.
As a safety measure and because they require prolonged attention on the part of
the driver, the operations for pairing of the
Bluetooth mobile telephone with the Bluetooth
hands-free system of your audio system must
be carried out with the vehicle stationary
and the ignition on.
For more information (compatibility, more
help, ...), visit the Manufacturer's website in
your country.
Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (refer to the
telephone user guide).
Press MENU.

Select “Bluetooth connection " and confirm.Select “Search for a device".
A window is displayed with “ Search in
progress…".
Select the telephone to be connected
from the list. Only one telephone can be
connected at a time.
In some cases, the reference number of
the telephone or the Bluetooth address
may appear instead of the name of the
telephone.

111
Bluetooth® audio system
10– Check that the CD is inserted in the player the
right way up.
–

Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
–


Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
–


The audio system’
s CD player does not read
DVDs.
–

Because of low quality
, certain burned CDs
will not be read by the audio system.
The CD sound is of poor quality.
1.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
2.The audio settings (bass, treble, ambience) are
unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth
telephone.
1.It is possible that Bluetooth is switched off on
the telephone or that the telephone has been
made not visible.
–

Check that your telephone has Bluetooth
switched on.
–


Check in the telephone settings that it is
"visible to all".
2.

The Bluetooth telephone is not compatible with
the system.
To check the compatibility of your telephone
(services), visit the Manufacturer's website in
your country.
The Bluetooth connection is cut.The battery of the peripheral may not be
sufficiently charged.
Charge the battery of the peripheral device.
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen.
The USB memory stick is not recognised. The
memory stick could be corrupt.
Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone.
Automatic connection overrides manual
connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port.
The Apple
® player is of a generation that is not
compatible with a USB connection.
Connect the Apple
® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket.
Some hard disks and devices need a power
supply greater than is provided by the audio
system.
Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Ensure that the device does not transmit
a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts
momentarily. Some telephones prioritise connection of the
"hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played.
In "Random all" play, the system can only take
into account up to 999 tracks.
With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.
Start the vehicle’s engine to increase the battery
charge.
The message "the audio system is
overheated" appears on the display.
In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.

120
CITROËN Connect Radio
There may be a pause before applications become available,
depending on the quality of the network.
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data ".
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to
display the list of paired devices.
Press the "Details" button for a paired
device.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main
page.

124
CITROËN Connect Radio
The connected device does not automatically
launch playback.
►
Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►

Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible. The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa. ►


Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.

125
CITROËN Connect Nav
12CITROËN Connect Nav

GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system in
Bluetooth mode.
–


Using the smartphone.
–


Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy Economy Mode is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Adjustment of the volume.
Use the buttons either side of or below the touch
screen for access to the menus, then press the
virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons on the left of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menus at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the cross to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper band of the touch screen:
–

Reminder of the air conditioning information
(depending on version), and direct access to the
corresponding menu.
–


Go directly to the selection of the audio
source, to the list of radio stations (or list of titles
depending on the source).
–


Go to the message notifications, emails, map
updates and, depending on the services, the
navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.

127
CITROËN Connect Nav
12Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto. Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
FM 87.5 MHz

Select an audio source or radio station, or
display photographs.
Telephone

Connect a telephone via Bluetooth®, read
messages and emails and send quick
messages.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Vehicle

Activate, deactivate or configure certain vehicle functions.