
3
Contents
  
  
 
 
 
 
Distraction detection  160
Parking sensors  161
Reversing Camera  163
Surround Rear Vision  164
Top Rear Vision  166
Park Assist  169
 7Practical informationCompatibility of fuels  174
Refuelling  174
Misfuel prevention (Diesel)  175
Charging system (Electric)  176
Charging the traction battery (Electric)  183
Energy economy mode  187
Snow chains  188
Very cold climate screen  188
Towing device  189
Overload indicator  190
Roof bars / Roof rack  191
Bonnet  192
Engine compartment  192
Checking levels  193
Checks  195
AdBlue® (BlueHDi)  197
Free-wheeling  199
Advice on care and maintenance  200
 8In the event of a breakdownRunning out of fuel (Diesel)  202
Tool kit  202
Temporary puncture repair kit  204
Spare wheel  206
Changing a bulb  209
Fuses  214
12
 
V battery
 
/ Accessory battery  214
Towing  218
 9Technical dataDimensions  221
Engine technical data and towed loads  227
Petrol engine  228
Diesel engine  229
Electric motor  235
Identification markings  236
 10Touch screen BLUETOOTH audio systemFirst steps  237
Steering mounted controls  237
Menus  238
Radio  239
DAB (Digital Audio Broadcasting) radio  240
Media  241
Telephone  242
Settings  244
Frequently asked questions  244
 11CITROËN Connect RadioFirst steps  247
Steering mounted controls  248
Menus  249
Applications  250
Radio  250
DAB (Digital Audio Broadcasting) radio  252
Media  252
Telephone  253
Settings  256
Frequently asked questions  258
 12CITROËN Connect NavFirst steps  260
Steering mounted controls  261
Menus  261
Voice commands  263
Navigation  266
Connected navigation  269
Applications  271
Radio  274
DAB (Digital Audio Broadcasting) radio  275
Media  275
Telephone  277
Settings  279
Frequently asked questions  281
 13Event data recorders
  ■
Alphabetical index  
http://q-r.to/bagGl9 
Access to additional videos  

5
Overview
Side control bar 
 
1.Manual headlamp beam height adjustment
2. Stop & Start
3. Parking sensors
4. Additional heating/ventilation system (Diesel)
Temperature pre-conditioning (Electric)
5. Active Lane Departure Warning System
6. Tyre under-inflation detection
7. Electric child lock
8. Heated windscreen
9. Head-up display
Controls on the driver's door 
 
1.Locking/unlocking the loading area (Citroën 
Berlingo Van)
2. Electric child lock
Central control bar 
 
1.Hazard warning lamps
2. Locking/unlocking from the inside
3. Hill Assist  Descent
4. Eco mode
5. Advanced Grip Control
6. Electric parking brake
7. Starting/switching off the engine
8. DSC/ASR systems
Electric motor 
 
1.Charging connectors
2. Traction battery
3. 12
  V accessory battery
4. On-board charger
5. Electric motor
6. Charging cable
The charging connectors
 
1
  allow 3   types of 
charging:
–
 
Domestic chargin
 g in mode   2 using a domestic 
socket and associated charging cable
 
6
 .
–
 
Accelerated charging in mode
   3 using an 
accelerated charging unit (Wallbox).
–
 
Superfast charging in mode
   4 using a fast 
public charger.
The 400
  V traction battery   2 uses Lithium-Ion 
technology. It stores and supplies the energy 
required for the operation of the electric motor, 
air conditioning and heating. Its charge level is    

54
Ease of use and comfort
Manual folding
You can manually fold the mirrors (parking 
obstruction, narrow garage, etc.)
► 
T
 urn the mirror towards the vehicle. 
Electric folding
Depending on equipment, the door mirrors can 
be folded electrically.
► From the inside, with the 
ignition on, place control  A
 in the 
central position.
►
 
Pull control  A
 backwards.
►
 
Lock the vehicle from the outside.
If the mirrors are folded using control  A, 
they will not unfold when the vehicle is 
unlocked.
Electric unfolding 
The door mirrors are unfolded electrically when 
the vehicle is unlocked using the remote control 
or key. Unless folding was selected with control 
A, pull the control in the central position towards 
the rear again.
Folding/unfolding when locking/unlocking 
the vehicle can be deactivated. Contact a 
CITROËN dealer or a qualified workshop.
If necessary, the mirrors can be folded 
manually.
Heated mirrors 
 
 
 
► Press one of these buttons.
For more information on  Rear screen 
demisting/de-icing , refer to the 
corresponding section.
Interior rear view mirror
Equipped with an anti-dazzle system, which 
darkens the mirror glass and reduces the 
nuisance to the driver caused by the sun, 
headlamps of other vehicles, etc.
Manual model
Day/night position 
 
► Pull the lever to change to the anti-dazzle 
"night" position.
► Push the lever to change to the normal "day" 
position.
Adjustment
►
 
Adjust the mirror to the normal "day" position.
Automatic "electrochrome" model
The electrochrome system uses a sensor that 
detects the level of exterior brightness and that 
coming from the rear of the vehicle, in order to 
automatically and gradually switch between day 
and night usage.
To ensure optimum visibility while manoeuvring, the mirror automatically 
brightens when reverse gear is engaged.
The system is deactivated if the load in the 
boot exceeds the height of the load space 
cover or if the load space cover has items 
placed on it.
Child-monitoring mirror 
 
 
    

73
Ease of use and comfort
3
 
► Position the strap(s) around the head 
restraint(s) (depending on the position of the 
partition).
►
 
T
 ighten the strap(s) using the adjustable 
section in order to correctly retain the items that 
have been loaded inside the cover.
Do not place any load in the passenger 
compartment outside the protective cover 
(especially over the cover).
Regularly check the condition of the 
protective cover.
When signs of wear and tear appear, contact 
a CITROËN dealer to have it replaced by a 
protective cover that meets the specifications 
and qualities required by CITROËN and your 
vehicle.
Heating and Ventilation
Advice
Using the ventilation and air 
conditioning system
►
 
T
o ensure that air is distributed evenly, 
keep the external air intake grilles at the base 
of the windscreen, the nozzles, the vents, the 
air outlets and the air extractor in the boot 
free from obstructions.
►
 
Do not cover the sunshine sensor located 
on the dashboard; this sensor is used to 
regulate the automatic air conditioning 
system.
►
 
Operate the air conditioning system for at 
least 5 to 10 minutes once or twice a month to 
keep it in good working order
.
►
 
If the system does not produce cold air
 , 
switch it off and contact a CITROËN dealer or 
a qualified workshop.
When towing a large load on a steep gradient 
in high temperatures, switching off the air 
conditioning increases the available engine 
power, enhancing the towing capacity.
Avoid driving for too long with the  ventilation off or with prolonged operation 
of interior air recirculation. Risk of misting and 
deterioration of the air quality!
If the interior temperature is very high 
after the vehicle has stood for a long 
time in the sunshine, air the passenger 
compartment for a few moments.
Put the air flow control at a setting high 
enough to quickly change the air in the 
passenger compartment.
Condensation created by the air 
conditioning results in a discharge of 
water underneath the vehicle. This is perfectly 
normal.
Servicing the ventilation and air 
conditioning system
►
 
Ensure that the passenger compartment 
filter is in good condition and have the filter 
elements replaced regularly
.
We recommend using a composite passenger 
compartment filter. Its specific active additive 
helps protect against polluting gases and bad 
smells.
►
 
T
o ensure correct operation of the 
air conditioning system, have it checked 
according to the recommendations in the 
Manufacturer’s service schedule.   

84
Lighting and visibility
Switching off of the lighting when the 
ignition is switched off 
When the ignition is switched off, all of the 
lamps turn off immediately, except for the 
dipped beam headlamps if automatic guide-
me-home lighting is activated.
Switching on the lamps after 
switching off the ignition
If the driver's door is opened, a temporary 
audible signal warns the driver that the lamps 
are on.
They will go off automatically after a period 
of time that depends on the level of charge in 
the battery (entering energy economy mode).
In some weather conditions (e.g. low 
temperature or humidity), misting on the 
internal surface of the glass of the headlamps 
and rear lamps is normal, and will disappear 
after the lamps have been on for a few 
minutes.
Never look too closely at the light beam 
of LED technology lamps - risk of serious 
eye injury!
 
 
Travelling abroad
If planning to use your vehicle in a 
country that drives on the other side of the 
road, the dipped beam headlamps must be 
adjusted to avoid dazzling oncoming drivers. 
Contact a CITROËN dealer or a qualified 
workshop.
Direction indicators 
 
► Left or right: lower or raise the lighting control 
stalk, beyond the point of resistance.
If you keep the direction indicators on for 
more than 20 seconds, the volume of the 
audible signal will increase if the speed is 
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without 
going beyond the point of resistance; the 
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps 
on the traffic side only.
►
 
Within one minute after switching off the 
ignition, operate the lighting control stalk 
upwards or downwards, depending on the side 
of the traffic (e.g.
  when parking on the right, push 
the lighting control stalk down to light up on the 
left).
This is confirmed by an audible signal and the 
lighting of the corresponding direction indicator 
lamp on the instrument panel.
►
 
T
 o switch off the parking lamps, return the 
lighting control stalk to the central position.
Automatic headlamp  illumination
When a low level of ambient light is detected 
by a sunshine sensor, the number plate 
lamps,
  sidelamps and dipped beam headlamps 
are switched on automatically, without any action    

85
Lighting and visibility
4on the part of the driver. They can also come 
on if rain is detected, at the same time as the 
automatic rain sensitive wipers.
As soon as the brightness returns to a sufficient 
level or after the windscreen wipers are switched 
off, the lamps are switched off automatically.
 
 
► Turn the ring to the "AUTO" position. When 
the function is activated, a message is also 
displayed.
► 
T
 urn the ring to another position . An 
onscreen message is displayed to confirm that 
the function has been deactivated.
Malfunction
In the event of a malfunction of the rain/
sunshine sensor, the vehicle’s lamps 
come on and this warning lamp is displayed on 
the instrument panel, accompanied by an 
audible signal and/or the display of a message.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Do not cover the rain/sunshine sensor, 
located on the dashboard or at the top 
centre of the windscreen behind the interior 
rear view mirror (depending on equipment); 
the associated functions would no longer be 
controlled.
In fog or snow, the rain/sunshine sensor 
may detect sufficient light. For this 
reason, the lighting will not come on 
automatically.
The inner surface of the windscreen may  become misted up and affect the proper 
operation of the rain/sunshine sensor.
In humid and cold weather, demist the 
windscreen regularly.
Daytime running lamps / 
Sidelamps
 
 
 
 
 
 
 
 
The front lamps light up automatically when the 
engine starts.
They provide the following functions:
–  
Daytime running lamps (lighting control stalk in 
the "
AUTO" position with adequate light level).
–
 
Sidelamps (lighting control stalk in the " AUT
O" 
position with low light levels or "Sidelamps only” 
or "Dipped/main beam headlamps").
The LEDs are brighter when operating as  daytime running lamps.
Guide-me-home and 
welcome lighting
Guide-me-home lighting
Automatic
With the ring of the lighting control stalk in the 
"AUTO" position and when the light is poor, the 
dipped beam headlamps come on automatically 
when the ignition is switched off.   

90
Lighting and visibility
Changing a wiper blade
Removing/Refitting at the front 
 
► Carry out these wiper blade replacement 
operations from the driver's side.
►
 
Starting with the wiper blade farthest from 
you, hold each arm by the rigid section and raise 
it as far as possible.
Take care not to hold the arms at the jet  locations.
Do not touch the wiper blades - risk of 
irreparable deformation.
Do not release them while moving them. Risk 
of damaging the windscreen!
►
 
Clean the windscreen using screenwash 
fluid.
Do not apply "Rain X" type water-
repellent products. ►
 
Unclip the worn wiper blade closest to you 
and remove it.
►
  
Install the new wiper blade and clip it to the 
arm.
►
  
Repeat the procedure for the other wiper 
blade.
►
  
Starting with the wiper blade closest to you, 
once again hold each arm by the rigid section, 
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it 
as far as possible.
►
 
Clean the rear screen using screenwash 
fluid.
►
 
Unclip the worn wiper blade and remove it.
►
 
Install the new wiper blade and clip it to the 
arm.
►
 
Once again hold the arm by the rigid section, 
then guide it carefully onto the rear screen.
Automatic windscreen  wipers
In AUTO mode, the windscreen wipers operate 
automatically and adapt to the intensity of the 
rainfall.
Detection is via a rain/brightness sensor, located 
at the top centre of the windscreen behind the 
rear view mirror.
Do not cover the rain/sunshine sensor.
When using an automatic car wash, 
switch off the automatic wipers and the 
ignition.
In winter, wait until the windscreen is 
completely clear of ice before activating the 
automatic wipers.
Switching on 
 
► Give a short downwards push to the control 
stalk.
A
 wiping cycle confirms that the instruction has 
been accepted.
This indicator lamp lights up on the  instrument panel, accompanied by 
a message.
Depending on version, this indicator
  lamp 
appears on the display or on the instrument 
panel, accompanied by a message.
Switching off
► Give the control stalk another brief push 
downwards or set the control stalk to another 
position ( Int
, 1 or 2).    

106
Safety
Do not sit with the upper part of the body any 
nearer to the door than necessary.
The vehicle's front door panels include side 
impact sensors.
A damaged door or any unauthorised or 
incorrectly executed work (modification or 
repair) on the front doors or their interior trim 
could compromise the operation of these 
sensors - risk of malfunction of the lateral 
airbags!
All work must be carried out only by a 
CITROËN dealer or a qualified workshop
Curtain airbags
Do not fix or attach anything to the roof, 
as this could cause head injuries when the 
curtain airbag is deployed.
Do not remove the grab handles installed on 
the roof, as these help to secure the curtain 
airbags.
Child seats
The regulations on carrying children are  specific to each country. Refer to the 
legislation in force in your country.
For maximum safety, please observe the 
following recommendations:
–
 
In accordance with European regulations, 
all children under the age of 12 or less than 
1,5 metres tall must travel in approved child 
seats suited to their weight , on seats fitted with 
a seat belt or ISOFIX mountings.
–
 
Statistically
 , the safest seats in your 
vehicle for carrying children are the rear 
seats.
–
 
Children weighing less than 9 kg must 
travel in the "rearward facing" position, 
whether in the front or rear of the vehicle.
It is recommended that children travel 
on the rear seats  of the vehicle:
–
 
‘rearward facing’ up to the age of 3,
–
 
‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly 
positioned and tightened.
For child seats with a support leg, ensure that 
the support leg is in firm and steady contact 
with the floor.
An incorrectly installed child seat in a  vehicle compromises the child's safety in 
the event of an accident.
Ensure that there is no seat belt or seat belt 
buckle under the child seat, as this could 
destabilise it.
Remember to fasten the seat belts or the 
child seat harness keeping the slack relative 
to the child's body to a minimum, even for 
short journeys.
When installing a child seat using the seat 
belt, ensure that the seat belt is tightened 
correctly on the child seat and that it secures 
the child seat firmly on the vehicle seat. If 
the passenger seat is adjustable, move it 
forwards if necessary.
Remove the head restraint before 
installing a child seat with a backrest on a 
passenger seat.
Ensure that the head restraint is stored or 
attached securely to prevent it from being 
thrown around the vehicle in the event of 
sharp braking. Refit the head restraint once 
the child seat has been removed.
Installing a booster seat
The chest part of the seat belt must be 
positioned on the child's shoulder without 
touching the neck.
Ensure that the lap part of the seat belt 
passes correctly over the child's thighs.
Use a booster seat with a backrest, equipped 
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the 
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by 
more than one third.
To protect young children from the sun's rays, 
fit side blinds on the rear windows.
As a safety measure, do not leave:
–
 
A
 child alone and unsupervised inside a 
vehicle.