
80
Ease of use and comfort
Depending on the outside temperature, a 
certain amount of pre-conditioning time is 
necessary in order to reach the programmed 
temperature by the stored activation time.
This pre-conditioning time lasts up to 45
  min. 
with a Diesel engine and up to 30
  min. with a 
petrol engine.
Long range remote control
(Depending on version.)
This enables you to switch the heating in 
the passenger compartment on or off from a 
distance.
The remote control has a range of about 0.6 
miles (1
  km) in open country.
 
 
On
► Pressing and ho lding this button starts 
the heating immediately (confirmed by the 
green indicator lamp coming on briefly).
Off
► Pressing and ho lding this button stops 
the heating immediately (confirmed by the 
red indicator lamp coming on briefly).
The indicator lamp in the remote control  flashes for about 2 seconds if the vehicle 
has not received the signal, in which case
you should move to a different location and 
repeat the command.
Changing the battery
The indicator lamp in the remote control will 
change to orange if the battery charge is low.
If the indicator lamp is not on, the battery is 
discharged.
 
 
► Use a coin to unscrew the cap and replace 
the battery .
If the system is switched on using the 
long-range remote control, the maximum 
heating duration is around 45
  min. with a 
Diesel engine, and around 30 min. with a 
petrol engine.
The ventilation is activated provided that  the battery is sufficiently charged. 
The heating is activated provided that: 
–
 
the battery charge and the fuel level are 
sufficient,
–
 
the engine has been started since the 
previous heating cycle,
–
 
60
   minutes have elapsed between two 
heating requests.
Programmable heating is supplied by the 
vehicle fuel tank. Before use, make sure 
that you have sufficient fuel. If the fuel tank is 
on reserve, you are strongly recommended 
not to programme the heating.
The additional heating must always be 
switched off while refuelling to avoid any risk 
of fire or explosion.
To avoid the risk of poisoning or  asphyxia, the programmable heating 
must not be used, even for short periods, in a 
closed environment such as a garage or    

81
Ease of use and comfort
3workshop which is not equipped with an 
exhaust gas extraction system.
Do not park the vehicle on a flammable 
surface (dry grass, dead leaves, paper, etc.) 
- Risk of fire!
Glazed surfaces such as the rear screen 
or windscreen can become very hot in 
places.
Never put objects on these surfaces; never 
touch these surfaces - Risk of burns!
Do not throw remote control batteries 
away, as they contain metals that are 
harmful to the environment. Take them to an 
approved disposal point.
Temperature conditioning  (Electric)
This function allows you to programme the 
temperature in the passenger compartment to 
reach a pre-defined, non-modifiable temperature 
(approx. 21°C) before you enter the vehicle, on 
the days and at the times of your choice.
This function is available when the vehicle is 
connected or not connected.
Programming
Programming can be carried out from a 
smartphone using the  MyCitroën App 
application.
For more information on  Remote functions, 
refer to the corresponding section.
With CITROËN Connect Nav system
In the Applications menu: 
Press " Car Apps" to display the applications 
home page.
Select Temperature conditioning . 
►
 
Press 
 + to add a programme.
►
 
Select the time of entry into the vehicle and 
the desired days. Press 
OK.
►
 
Press 
 ON to activate this programme.
The temperature pre-conditioning sequence 
begins approximately 45 minutes before the 
programmed time when the vehicle is connected 
(20 minutes when it is not connected) and is 
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend 
starting a programme while the vehicle is 
connected.
The fan noise that occurs during  temperature pre-conditioning is perfectly 
normal.
Operating conditions
– The function is only activated when the 
ignition is switched off  and the 
vehicle 
locked.
–
 
When the vehicle is not connected, the 
function is only activated if the battery charge 
level is greater than 50%.
–
 
When the vehicle is not connected and a 
recurring programme is active (e.g. from Monday 
to Friday), if two temperature pre-conditioning 
sequences are run without the vehicle being 
used, the programme will be deactivated.
Courtesy lamp
Automatic switching on/off
The front courtesy lamp comes on when the key 
is removed from the ignition switch.
All courtesy lamps come on when the vehicle is 
unlocked, when one of the corresponding doors 
is opened and when locating the vehicle using 
the remote control. 
They fade to off after the ignition is switched on 
and when the vehicle is locked.
Take care not to allow objects to come  into contact with the courtesy lamp.   

84
Lighting and visibility
Switching off of the lighting when the 
ignition is switched off 
When the ignition is switched off, all of the 
lamps turn off immediately, except for the 
dipped beam headlamps if automatic guide-
me-home lighting is activated.
Switching on the lamps after 
switching off the ignition
If the driver's door is opened, a temporary 
audible signal warns the driver that the lamps 
are on.
They will go off automatically after a period 
of time that depends on the level of charge in 
the battery (entering energy economy mode).
In some weather conditions (e.g. low 
temperature or humidity), misting on the 
internal surface of the glass of the headlamps 
and rear lamps is normal, and will disappear 
after the lamps have been on for a few 
minutes.
Never look too closely at the light beam 
of LED technology lamps - risk of serious 
eye injury!
 
 
Travelling abroad
If planning to use your vehicle in a 
country that drives on the other side of the 
road, the dipped beam headlamps must be 
adjusted to avoid dazzling oncoming drivers. 
Contact a CITROËN dealer or a qualified 
workshop.
Direction indicators 
 
► Left or right: lower or raise the lighting control 
stalk, beyond the point of resistance.
If you keep the direction indicators on for 
more than 20 seconds, the volume of the 
audible signal will increase if the speed is 
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without 
going beyond the point of resistance; the 
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps 
on the traffic side only.
►
 
Within one minute after switching off the 
ignition, operate the lighting control stalk 
upwards or downwards, depending on the side 
of the traffic (e.g.
  when parking on the right, push 
the lighting control stalk down to light up on the 
left).
This is confirmed by an audible signal and the 
lighting of the corresponding direction indicator 
lamp on the instrument panel.
►
 
T
 o switch off the parking lamps, return the 
lighting control stalk to the central position.
Automatic headlamp  illumination
When a low level of ambient light is detected 
by a sunshine sensor, the number plate 
lamps,
  sidelamps and dipped beam headlamps 
are switched on automatically, without any action    

93
Safety
5The eCall (SOS) system is activated by default.
►  In an emergency , press button 1 for more 
than 2 seconds.
The lit indicator lamp and a voice message 
confirm that the call has been made to the 
emergency services*.
The eCall
  (SOS) system   immediately locates 
your vehicle and puts you in contact with the 
appropriate emergency services**.
►
 
Pressing again immediately cancels the 
request.
The indicator lamp flashes while the vehicle 
data is being sent, and then remains lit when 
communication is established.
If an impact is detected by the airbag 
control unit, an emergency call is made 
automatically, irrespective of the deployment 
of any airbags.
This system is a public service and is  free of charge.
Operation of the system
– Upon switching on the ignition, the indicator 
lamp lights up red, then green, and then goes 
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
**  Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems. 
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the 
back-up battery .
–
 
The indicator lamp is fixed red: system 
malfunction. 
The emergency and assistance call 
services may not work.
–
 
If the indicator lamp does not come on when 
the ignition is switched on, this also means that 
there is a system malfunction.
If the problem persists, contact a qualified 
workshop as soon as possible.
A system fault does not prevent the  vehicle from being driven.
Data processing
All processing of personal data by 
the eCall (SOS) function complies with 
the framework for protection of personal 
information established by Regulation 
2016/679 (General Data Protection 
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the 
Council, and in particular, seeks to protect 
the vital interests of the data subject, in 
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly 
limited to the purpose of handling the eCall 
(SOS) function used with the “112” single 
European emergency call number.
The eCall (SOS) function is only able to 
collect and process the following data 
relating to the vehicle: vehicle identification 
number, vehicle type (passenger vehicle or 
light commercial vehicle), fuel type or power 
source, three most recent locations and 
direction of travel, number of passengers 
and a timestamped log file of the automatic 
activation of the system and its timestamp.
The recipients of the processed data are the 
emergency call handling centres designated 
by the relevant national authorities in the 
territory in which they are located, enabling 
priority routing and handling of calls to the 
“112” emergency number.
Data storage
Data contained in the system’s memory 
is not accessible from outside the system until 
a call is made. The system is not traceable 
and is not continuously monitored in its 
normal operating mode.
The data in the system's internal memory is 
automatically and continuously erased. Only 
the vehicle’s three most recent locations, 
necessary for the normal functioning of the 
system, are stored.
When an emergency call is triggered, the data 
log is stored for no more than 13 hours.   

11 8
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when 
driving, the driver must pay particular attention.
When manoeuvring, the driver must always 
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the 
pedestrian horn warns other road users of the 
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during 
charging to cool the on-board charger and the 
traction battery.
On the inside
During use, you may hear certain perfectly 
normal noises specific to electric vehicles, such 
as:
–
 
T
 raction battery relay when starting.
–
 
V
 acuum pump when braking.
–
 
V
 ehicle tyres or aerodynamics when driving.
–
 
Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater 
demands on the towing vehicle and 
particular care must be taken.
Do not exceed the maximum towable 
weights.
At altitude: reduce the maximum load by 
10% per 1,000 metres of altitude; the lower 
air density at high altitudes decreases engine 
performance.
New vehicle: do not tow a trailer until the 
vehicle has driven at least 620 miles 
(1,000 kilometres).
If the outside temperature is high, let the 
engine idle for 1 to 2 minutes after the 
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the 
heaviest items are as close as possible to the 
axle and the nose weight (at the point where it 
joins your vehicle) approaches the maximum 
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing 
vehicle and of the trailer , observing the 
recommended pressures.
Lighting
► Check the electrical signalling on the trailer 
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is 
used, the rear parking sensors will be 
deactivated automatically to avoid the audible 
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant 
temperature to increase. The maximum towable 
load depends on the gradient and the exterior 
temperature. The fan’s cooling capacity does not 
increase with engine speed.
►
 
Reduce speed and lower the engine speed to 
limit the amount of heating produced.
►
 
Pay constant attention to the coolant 
temperature.
If this warning lamp and the STOP 
warning lamp come on, stop the 
vehicle and switch off the engine as soon as 
possible.
Brakes
Using the engine brake is recommended to limit 
the overheating of the brakes. Braking distances 
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more 
susceptible to wind when towing.   

122
Driving
► With your foot on the brake, select mode  D 
or R.
►
 
Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and 
the power indicator cursor moves to the "neutral" 
position. 
The steering column automatically 
unlocks (you may hear a sound and feel the 
steering wheel move).
Switching off
► If using a conventional or remote control 
key ,   turn the key fully to position 1 (Stop).
►
 
If using Keyless Entry and Start, press the 
"
START/STOP" button.
Before exiting the vehicle, check that:
–
 
The drive selector is in mode  P
.
–
  The  READY indicator lamp is off.
The drive selector moves automatically 
to mode P when the motor is switched off 
or when the driver's door is opened.
If the driver's door is opened while the 
required conditions for switching off are 
not met, an audible signal is emitted, 
accompanied by the display of a warning 
message.
Special case with Keyless 
Entry and Start
Switching on the ignition with 
Keyless Entry and Start
 
 
With the "Keyless Entry and Start" 
electronic key inside the vehicle, pressing 
the "START/STOP" button, without depressing 
any of the pedals , allows the ignition to be 
switched on.
►
 
Press this button again to switch off the 
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column, 
to enable the engine to be started if the system 
fails to detect the key in the recognition zone, or 
if the battery in the electronic key is flat.
 
 
► Place and hold the remote control against the 
back-up reader .
►
 
W
 ith a manual gearbox, place the gear lever 
in neutral, then fully depress the clutch pedal.
►
 
W
 ith an automatic gearbox or a drive 
selector, select mode
  P, then depress the brake 
pedal.
►
 
Press the "
 START/STOP" button.
The engine starts.
Remote control not recognised 
with   Keyless Entry and Start
If the remote control is no longer in the 
recognition zone, a message appears on the 
instrument panel when closing a door or trying to 
switch off the engine.
►
 
Press the "
 START/STOP" button for about 
3 seconds to confirm switching off the engine, 
then contact a CITROËN dealer or a qualified 
workshop.
Forced switch-off with Keyless Entry 
and Start
In case of emergency only, the engine can be 
switched off without conditions (even when 
driving).   

124
Driving
The indicator lamp flashes in response to a 
manual request to apply or release the brake. 
In the event of a battery failure, the 
electric parking brake will not operate. 
As a safety measure, with a manual gearbox, 
if the parking brake is not applied, immobilise 
the vehicle by engaging a gear.
As a safety measure, with an automatic 
gearbox or drive selector, if the parking brake 
is not applied, immobilise the vehicle by 
placing the supplied chock against one of the 
wheels.
Contact a CITROËN dealer or a qualified 
workshop.
 
 
Before leaving the vehicle, check that the 
parking brake is applied: the parking 
brake indicator lamps on the instrument panel 
and the control must be on fixed.
If the parking brake is not applied, there is an 
audible signal and a message is displayed on 
opening the driver's door.
Never leave a child alone inside the 
vehicle, as they could release the parking 
brake.
When the vehicle is parked: on a 
steep slope, heavily loaded or during 
towing
With a manual gearbox, turn the wheels 
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector, 
turn the wheels toward the pavement and 
select mode
  P.
When towing, the vehicle is approved for 
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
►  Press the brake pedal.
►
 
While maintaining pressure on the brake 
pedal, briefly push the control.
If the brake pedal is not depressed, the 
parking brake is not released and a 
message is displayed.
Manual application
With the vehicle stationary:
►  Briefly pull the control.
The control indicator lamp flashes to confirm the 
application request.
Automatic operation
Automatic release
First ensure that the engine is running and that 
the driver's door is closed.
The electric parking brake gradually releases 
automatically as the vehicle moves off.
With a manual gearbox
►
 
Fully depress the clutch pedal and engage 
first gear or reverse.
►
 
Depress the accelerator pedal and release 
the clutch pedal.
W
ith an automatic gearbox
►
 
Depress the brake pedal.
►
 
Select position
  
D
 , M or   R.
►
 
Release the brake pedal and depress the 
accelerator pedal.
W
ith a drive selector
►
 
Depress the brake pedal.
►
 
Select mode
   D, B or   R.
►
 
Release the brake pedal and depress the 
accelerator pedal.
With an automatic gearbox or drive 
selector, if the brake does not release 
automatically, check that the front doors are 
properly closed.
When stationary with the engine running, 
do not depress the accelerator pedal 
unnecessarily. Risk of parking brake release.   

130
Driving
an audible signal sounds and a message 
appears.
► 
Return the drive selector to position  P
; 
the audible signal stops and the message 
disappears.
When positioned on a steep slope with a 
loaded vehicle,  depress the brake 
pedal, select position P, apply the parking 
brake, unless it is set to automatic mode (with 
electric parking brake), then release the brake 
pedal.
In all circumstances, ensure that the 
selector is in position  P before leaving 
your vehicle.
Malfunction
In the event of a malfunction, this warning 
lamp comes on and a message is 
displayed, when the ignition is switched on.
In this case, the gearbox goes into back-up 
mode and is locked in 3
rd gear. You may feel a 
significant jolt (without risk to the gearbox) when 
changing from
 
P
 to R and from N to R.
Do not exceed 62 mph (100
  km/h), local speed 
restrictions permitting.
Have the system checked by a CITROËN dealer 
or a qualified workshop.
There is a risk of damaging the gearbox: –  If the accelerator and brake pedals are 
depressed simultaneously
.
–
 
In the event of a battery failure, forcing the 
selector from position  P
 to another position.
Automatic gearbox
Never try to start the engine by pushing 
the vehicle.
Automatic gearbox (Type  2)
Automatic 8-speed gearbox with push selector. 
It also offers a manual mode with gear changes 
via control paddles located
  behind the steering 
wheel.
Push selector 
 
P. Auto Park
Press this button to switch to Parking mode.
For parking the vehicle: the front wheels are 
blocked.
R. Reverse
N. Neutral
To free-wheel and move the vehicle, with the 
ignition off.
For more information on Free-wheeling, refer 
to the corresponding section.
D. Driving in automatic mode
The gearbox manages gear changes 
according to the style of driving, the road 
profile and the vehicle load.
M. Driving in manual mode (Petrol/Diesel)
Press this button to switch to manual mode.
The driver changes gear using the steering-
mounted controls.
►
 
In mode 
 N, with your foot on the brake pedal, 
push without passing the point of resistance: •
 
Forwards, mode 
 R is selected.
•
 
Backwards, mode  D
 is selected.
Release the selector fully after each push; it 
will then return to its initial position.
Special cases
To avoid mode  N (quick change from D to R and 
back again):
►
 
In mode 
 R, push backwards past the point of 
resistance, mode  D is selected.
►
 
In mode 
 D, push forwards past the point of 
resistance,
  mode R is selected.