2021 CITROEN BERLINGO VAN ECO mode

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

97
Safety
5Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
When combined with suitable tyres, this system
offers a compromise between safety, grip and
driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.

98
Safety
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Deactivation
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Hill Assist Descent
Control
Hill Assist Descent Control system for medium to
steep slopes, on tarmac or other road surfaces
(e.g. gravel, mud).
This system reduces the risk of slip or loss of
control of the vehicle when descending, whether
going forward or in reverse.
During a descent, the system assists the driver
in maintaining a constant speed, depending on
the gear engaged, while progressively releasing
the brakes.
For the system to activate, the gradient
must be greater than 5%.
The system can be used with the gearbox in
neutral.
Otherwise, engage a gear corresponding to
the speed to prevent the engine stalling.
With an automatic gearbox, the system can
be used with the selector at N, D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated.
The system is no longer available if the speed of the vehicle is:
–

above 43 mph (70
km/h).
–

managed by the
Adaptive cruise control,
depending on the type of gearbox.
Switching on
By default, the system is not selected.
The state of the function is not saved when the
ignition is switched off.

11 9
Driving
6Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

W

ith a manual gearbox, place the gear
lever in neutral, fully depress the clutch pedal
and keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
►

Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, you may have
to turn the steering wheel firmly to move
the wheels (if the wheels are against a kerb,
for example).
►

T

urn the key to position 2, Ignition On, to
activate the engine pre-heating system.
► Wait until this warning lamp goes off in
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor until the engine
starts. As soon as the engine starts, release the
key so it returns to position 2.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, the following
recommendations should be followed:
–

In mild conditions, do not leave the engine
at idle to warm up but move off straight away
and drive at moderate speed.
–


Depending on version, if the air
conditioning is activated and the exterior
temperature exceeds 35 °C, the engine’

s
idle speed may increase, up to 1,300 rpm,
depending on the cooling requirements.
–

In wintry conditions, the pre-heater warning
lamp will stay on for a longer period after
switching on the ignition; wait until it goes off
before starting.
–


In very severe wintry
conditions


(temperature below -23 °C), to
ensure correct operation and durability of your
vehicle’s mechanical components (engine
and gearbox), leave the engine running for
4 minutes before moving off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!

120
Driving
With Petrol engines, after a cold start,
pre-heating the catalytic converter can
cause noticeable engine vibrations when
stationary, with the engine running, for
anything up to 2 minutes (accelerated idle
speed).
If the engine does not start straight away,
switch off the ignition.
Wait a few seconds before operating the
starter motor again. If the engine does not
start after several attempts, do not keep
trying: you risk damaging the starter motor
and the engine.
Contact a CITROËN dealer or a qualified
workshop.
With the Keyless Entry and Start

► Place the remote control inside the vehicle, in
the recognition zone.
► Press the " START/STOP" button.
With a manual gearbox, the steering column
unlocks and the engine starts more or less
instantly.
With the EAT8 automatic gearbox, the engine
starts more or less instantly.
The warning lamp does not come on if the engine is already warm. In some
climatic conditions, it is advised to follow the
recommendations below:
–

In mild conditions, do not leave the engine
to warm up while stationary

, but move off
straight away and drive at moderate speed.
–

Depending on version, if the air
conditioning is activated and when the
exterior temperature exceeds 35°C, the idle
engine speed can accelerate up to 1,300
rpm depending on the air conditioning
requirements.
–


In wintry conditions, when the ignition is
switched on, the duration of lighting of the
preheating indicator lamp is extended. W

ait
until it goes off before starting the engine.
–

In very severe wintry
conditions


(temperature below -23°C),
to ensure correct operation and preserve
the lifespan of the vehicle's mechanical
components, engine and gearbox, leave the
engine running for 4 minutes before moving
off.
Never leave the engine running in an
enclosed area without adequate ventilation:
internal combustion engines emit toxic
exhaust gases, such as carbon monoxide.
Danger of poisoning and death!
With Petrol engines, after a cold start,
pre-heating the catalytic converter can
cause noticeable engine vibrations when
stationary, with the engine running, for
anything up to 2 minutes (accelerated idle
speed).
For Diesel vehicles, when the
temperature is below zero,
starting will only occur once the pre-heating
warning lamp goes off.
If this warning lamp comes on after pressing
the "START/STOP" button, keep the brake
or clutch pedal depressed until the warning
lamp goes off, without pressing the "START/
STOP" button again, until the engine starts
and is running.
The "Keyless Entry and Start" system remote control must be within the
recognition zone.
Never leave the vehicle with the engine
running and with the remote control on your
person.
If the remote control leaves the recognition
zone, a message is displayed.
Move the remote control into the zone in
order to be able to start the engine.
If one of the starting conditions is not
met, a message is displayed on the
instrument panel. In some circumstances, you

121
Driving
6must turn the steering wheel while pressing
the "START/STOP" button to assist unlocking
of the steering column. A message is
displayed.
Switching off
► Immobilise the vehicle, with the engine at
idle.
►

With a manual gearbox, ideally put the gear
lever into neutral.
►


With an automatic gearbox, ideally select
position


P
.
With the conventional key/With the
remote control key
► Turn the key all the way to position 1 (Stop)
and remove it from the ignition.
►

T
o lock the steering column, turn the steering
wheel until it locks.
To facilitate unlocking of the steering column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
►

Check that the parking brake is correctly
applied, particularly on sloping ground.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also turned off: risk of
loss of control of the vehicle.
As a safety measure, never leave the vehicle without taking the remote control
with you, even for a short time.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Key left in the ignition
When opening the driver's door, an alert
message is displayed, accompanied by
an audible signal, to remind you that the key
is still in the ignition switch at position 1
(Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
With Keyless Entry and Start
► With the remote control in the recognition
zone, press the " START/STOP" button.
With a manual gearbox, the engine stops and
the steering column locks.
With the EAT8 automatic gearbox, the engine
stops.
If the vehicle is not immobilised, the
engine will not stop.
To avoid any risk of jamming the pedals: – only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used,
–

never place one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control /
speed limiter.
The mats approved by CITROËN have two
fixings located below the seat.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a conventional or remote control
key
, depress the brake pedal and turn the key
to position 3 until the motor starts, without
depressing the accelerator. As soon as the motor
starts, release the key so it returns to position 2.
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.

122
Driving
► With your foot on the brake, select mode D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Start
Switching on the ignition with
Keyless Entry and Start


With the "Keyless Entry and Start"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
with Keyless Entry and Start
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off with Keyless Entry
and Start
In case of emergency only, the engine can be
switched off without conditions (even when
driving).

123
Driving
6► To do this, press and hold the "START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the
key or Keyless Entry and Start being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).
With an electric motor, this mode remains
active for about 10 minutes after the
vehicle is locked.
Manual parking brake
Application
► With your foot on the brake pedal, pull
the parking brake lever up to immobilise your
vehicle.
Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.
When the vehicle is being driven, this
warning lamp coming on, accompanied
by an audible signal and a message, indicates
that the parking brake is still applied or has not
been fully released.
When parking on a slope or on a steep
slope with a loaded vehicle, turn the
wheels against the kerb then apply the
parking brake.
Pressing the brake pedal facilitates the
application and release of the manual
parking brake.
With a manual gearbox, engage a gear
and then switch off the ignition.
With an automatic gearbox, place the
gear selector in position P, then switch
off the ignition.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► T o apply the parking brake, briefly pull the
control.
►

T
o release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be deactivated in
certain situations.
Indicator lamp
This indicator lamp comes on both on the instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied by
the display of the message " Parking brake
released ".