2021 CITROEN BERLINGO VAN tow bar

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

38
Ease of use and comfort
Refitting the armrest

► Slot the armrest into the backrest, ensuring
that you align the bayonet lugs with the holes.
► Push the armrest shaft towards the backrest.
► While holding it in this position, rotate the
armrest towards the front. The armrest is once
again secured onto the backrest.
Retractable position

Adjustments
Longitudinal


► Raise the control and slide the seat forwards
or backwards.
Height
(driver only)

► If the vehicle is so equipped, pull the control
upwards to raise or push it downwards to lower ,
as many times as necessary to obtain the
position required.
For more information on the Seat belts,
refer to the corresponding section.
Tilting the backrest

► Push the control backwards then use your
weight and your legs to adjust the backrest.
Lumbar
(driver only)

► Turn the knob manually to obtain the desired
level of lumbar support.
Armrest

► To put the armrest in the vertical position,
raise it until it locks into place.
►

Lower the armrest to return it to the position
for use.
The armrest can be removed from the passenger
seat.
Removing the armrest
►


Raise the armrest into the vertical position.

► Push the armrest shaft towards the backrest.
► While holding it in this position, rotate the
armrest towards the rear
.
►

Pull the armrest to detach it from the
backrest.

50
Ease of use and comfort
low position, you can store it folded by sliding it
towards the backrests of the rear seats.
► To deploy it from the boot, grasp it and unfold
it to the boot pillars.
The maximum authorised weight on the luggage cover shelf is 25 kg.
Luggage cover
XL
XL
In the 5-seat configuration, it is installed behind
the second row seats, with the third row seats
stored folded away.
In the 7-seat configuration, it is stored behind the
third row seats.
In the event of sudden deceleration,
objects placed on the load space cover
can turn into projectiles.
Installation behind row 1

► Open the covers on the upper mountings 1 .
► Unroll the high load retaining net.
►

Position one end of the net's metal bar in the
corresponding upper mounting 1

, then do the
same with the other end.
►

Fully extend the straps.

► Wind each strap around bar 3 located under
the front seat cushion (row 1), then secure each spring hook to the ring on the corresponding
strap.
►

Fold down the rear seats.
►

T
ighten the straps without raising the bench
seat.
►
Check that the net is hooked and tightened
correctly
.
Installation behind row 2

► Fold or remove the luggage cover
.
► Open the covers on the upper mountings 2
.
►

Unroll the high load retaining net.
►


Position one end of the net's metal bar in the
corresponding upper mounting 2

, then do the
same with the other end.
►

Attach the hook on each of the net's straps
to the corresponding stowing ring 4

(located on
the floor).
►

T
ighten the straps.
►

Check that the net is hooked and tightened
correctly

.
Never use the ISOFIX ring, which is for
fixing the strap of a child seat with Top
Tether.
Two-position luggage cover
shelf (removable)
M
M


It can be installed in two different positions: high
and low.
It consists of two sections which can be folded
back on each other.
►

T
o fold it from the boot, grasp it and fold it
back on itself up to the rear seats. From the

66
Lighting and visibility
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing/refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
► Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades. Risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
The screenwash and windscreen wipers operate
for as long as the control stalk is pulled.
A
final wiping cycle is performed when
screenwashing ends.
On vehicles fitted with automatic air
conditioning, any action on the
screenwash control temporarily closes the air
intake, to avoid odours inside the passenger
compartment.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
In some cases, depending on the contents
or colour of the fluid and on the exterior
brightness, the liquid spray may be barely
noticeable.
To avoid damaging the wiper blades, do not operate the windscreen washer if the
windscreen washer reservoir is empty.
Only operate the windscreen washer if
there is no risk of the fluid freezing on the
windscreen and hindering visibility. Always
use windscreen washer fluid suitable for low
temperatures during the winter period.
Never top up with water.
Rear wiper

Rear wiper selection ring:
Off.
Intermittent wiping (proportional to the
speed of the vehicle).
Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the
windscreen wipers are operating.
Activation/Deactivation
Activation or deactivation is set via the vehicle
configuration menu.
This system is activated by default.
If a significant accumulation of snow or
ice is present, or when using a bicycle
carrier on the boot, deactivate the automatic
rear wiper.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in winter (ice, snow), to release the wiper
blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care,
–


clean them regularly using soapy water
,
–

avoid using them to retain cardboard on the
windscreen,
–


replace them at the first signs of wear
.
Before removing a windscreen wiper blade

► Actuating the wiper control stalk within one
minute of switching off the ignition will position
the wiper blades vertically
.
►

Proceed with the desired operation or replace
the wiper blades.

121
Driving
6

– When following a narrow vehicle.
Reactivate cruise control when conditions permit.
Situations in which the driver is prompted to
immediately resume control:
–

Excessively sharp deceleration by the vehicle
in front of you.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Pay particular attention:
– When motorcycles are present and
when there are vehicles staggered across the
traffic lane.
–

When entering a tunnel or crossing a
bridge.
If any of the following malfunctions
occurs, do not use the system:
–

Following an impact on the windscreen
close to the camera.
–


Brake lamps not working.
If the vehicle has undergone any of the
following modifications, do not use the
system:
–

Carrying long objects on roof bars or a roof
rack.
–


Towing.
–

Front end of the vehicle modified (for
example by adding long-range headlamps or
painting the front bumper).
Malfunction
In the event of a cruise control
malfunction, dashes are displayed instead
of the cruise control speed setting.
This warning lamp comes on, accompanied by an audible signal and an
onscreen message, to indicate a system
malfunction.
Have the system checked by a CITROËN dealer
or a qualified workshop.
The adaptive cruise control deactivates automatically if the use of a “space-
saver” type spare wheel is detected or in the
event of a malfunction of the lateral brake
lamps or trailer brake lamps (for approved
trailers).
Memorising speeds
This function, used only for the speed limiter
and programmable cruise control, lets you
save speed settings that will subsequently be
proposed for the purpose of configuring these
two systems.
You can memorise multiple speed settings for
each of the two systems.
By default, some speed settings are already
memorised.
As a safety measure, the driver must only change speed settings when stationary.
Changing a speed setting
In the Driving / Vehicle touch screen
menu, select "Driving functions " then
"Memorised speed settings".
"MEM" button



With this button, you can select a memorised
speed setting to use with the speed limiter or the
programmable cruise control.
For more information on the Speed limiter or
Programmable cruise control, refer to the
corresponding section.

122
Driving
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system allows:
–
the driver to be warned that their vehicle is at
risk of collision with the vehicle in front,
–

a collision to be prevented, or its severity to be
limited, by reducing the vehicle’

s speed.
This system is comprised of three functions:
–

Collision
Risk Alert,
–

Intelligent emergency braking assistance,
–


Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
–

towing a trailer
,
–

carrying long objects on roof bars or roof rack,
–


with snow chains fitted,
–


before using an automatic car wash, with the
engine running,
–


before placing the vehicle on a rolling road in
a workshop,
–


towed vehicle, engine running,
– Following an impact to the windscreen close to
the detection camera.
The system is automatically deactivated after the use of certain "space-saver"
type spare wheels is detected (smaller
diameter).
The system is automatically deactivated
after detection of a fault with the brake pedal
switch or with at least two brake lamps.
It is possible that warnings are not given,
are given too late or seem unjustified.
Consequently, always stay in control of your
vehicle and be prepared to react at any time
to avoid an accident.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
Collision Risk Alert
It warns the driver that their vehicle is at risk of
collision with the vehicle in front or a pedestrian
present in their traffic lane.
Operation
Depending on the degree of risk of collision
detected by the system and the alert threshold
chosen by the driver, several different levels
of alert may be triggered and displayed in the
instrument panel.
They take account of the vehicle dynamics, the
speeds of your vehicle and the one in front, the
environmental conditions and the operation of
the vehicle (cornering, actions on the pedals,
etc.) to trigger the alert at the best moment.
Level 1 (orange): visual alert only,
signalling that the vehicle in front is very
close.
The message "Vehicle close" is displayed.
Level 2 (red): visual and audible alert,
signalling that a collision is imminent.
The message "Brake! " is displayed.
Level 3: finally, in some cases, a haptic alert
in the form of micro-braking can be given,
confirming the risk of collision.
Where the speed of your vehicle is too
high approaching another vehicle, the
first level of alert may not be displayed: the
level 2 alert may be displayed directly.
Important: the level 1 alert is never displayed
for a stationary obstacle or when the " Close"
trigger threshold has been selected.
Modifying the alert trigger threshold
This threshold determines how you wish to be
warned of the presence of a moving or stationary
vehicle in front of you, or a pedestrian present in
your traffic lane.

128
Driving

A warning lamp appears in the door mirror on the
side in question:
–
fixed
, immediately, when being overtaken;
–

flashing , after a delay of about one second,
when overtaking a vehicle slowly

, and when the
direction indicator is used.
Activation / Deactivation
Activation or deactivation is set via the vehicle
configuration menu.
The system state remains in memory when the ignition is switched off.
The system is automatically deactivated when towing with a towbar approved by
CITROËN.
Conditions for operation
– All vehicles are moving in the same direction
and in adjacent lanes.
–

The speed of your vehicle must be between 7
and 87 mph (12 and 140

km/h). –

When overtaking a vehicle, the speed
difference is less than 6
mph (10 km/h).
–
When overtaken by a vehicle, the speed
difference is less than 16
mph (25 km/h).
–
T
raffic is flowing normally.
–
Overtaking a vehicle over a certain period of
time and the vehicle being overtaken remains in
the blind spot.
–

Y
ou are driving on a straight or slightly curved
road.
–
Y
our vehicle is not pulling a trailer, a caravan,
etc.
Operating limits



No alert is triggered in the following conditions:
– In the presence of non-moving objects (parked
vehicles, barriers, street lamps, road signs, etc.).
–

Oncoming traffic.
–


Driving on a winding road or a sharp corner
.
–

When overtaking or being overtaken by a very
long vehicle (lorry

, bus, etc.) that is detected
in the rear blind spot but is also present in the
driver’s front field of vision.
–

When overtaking quickly
.
–

In very heavy traffic: vehicles detected in
front and behind are confused with a lorry or a
stationary object.
Malfunction
If the event of malfunction, this warning
lamp comes on in the instrument panel,
accompanied by the display of a message.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The system may suffer temporary interference in certain weather conditions
(rain, hail, etc.).
In particular, driving on a wet surface or
moving from a dry area to a wet area can
cause false alerts (for example, the presence
of a fog of water droplets in the blind spot
angle is interpreted as a vehicle).
In bad or wintry weather, ensure that the
sensors are not covered by mud, ice or snow.
Take care not to cover the warning zone in
the door mirrors or the detection zones on the
front and rear bumpers with adhesive labels
or other objects; they may hamper correct
operation of the system.
Active Blind Spot Monitoring System
In addition to the fixed warning lamp in the door
mirror on the side in question, a correction of
trajectory will be felt if you attempt to cross a
lane marking with the direction indicators on, to
help you avoid a collision.
This system is the combination of the Active
Lane Departure Warning System and Blind Spot
Monitoring System.
These two functions must be activated and in
operation.

137
Driving
6End of the parking space entry or exit
manoeuvre
The vehicle stops as soon as the manoeuvre is
completed.
The manoeuvre symbol is displayed in red,
accompanied by the message “Manoeuvre
completed” on the touch screen.
When the function is deactivated, this
indicator lamp goes off, accompanied by
an audible signal.
When entering a parking space, the driver may
be required to complete the manoeuvre.
Operating limits
– The system may suggest an unsuitable
parking space (No Parking area, work in
progress with damaged road surface, location
alongside a ditch, etc.).
–

The system may indicate that a space has
been found but not offer it because of a fixed
obstacle on the opposite side of the manoeuvre,
which would not allow the vehicle to follow the
necessary trajectory for parking.
–


The system may indicate that a space has
been found but not engage the manoeuvre
because the road is too narrow

.
–

The system is not designed to perform the
parking manoeuvre on a sharp bend.
–


The system does not detect spaces that are
much larger than the vehicle or are bounded by
obstacles that are very low (pavements, studs,
etc.) or very thin (trees, posts, wire fences, etc.).
– Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer be
detected during the manoeuvre.
–

Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
–


A
front or rear impact to the vehicle can
upset the sensors’ settings, which is not always
detected by the system: distance measurements
may be distorted.
–

If the boot is heavily loaded, the vehicle may
tilt, affecting distance measurements.
The vehicle's sensors and camera(s) may be
impaired by:
–


accumulated snow or fallen leaves on the
road,
–


adverse weather conditions (heavy rain, thick
fog, falling snow),
–


noise interference from noisy vehicles and
machinery (lorries, pneumatic drills, etc.).
Do not use the function under the
following exterior conditions:
–

Alongside a soft shoulder (e.g. ditch) or
quay or on the edge of a drop.
–


When the road surface is slippery (e.g. ice).
If any of the following malfunctions
occurs, do not use the system:
–

If a tyre is under-inflated.
–


If one of the bumpers is damaged.
–


If one of the cameras is faulty
.
If the vehicle has undergone any of the
following modifications, do not use the
function:
–

When carrying an object extending beyond
the dimensions of the vehicle (ladder on the
roof bars, bicycle carrier on the tailgate, etc.).
–


With a non-approved towball in place.
–


With snow chains fitted.
–


When driving on a small-diameter or
"space-saver" type spare wheel.
–


When the wheels fitted are a different size
from the original ones.
–


After modifying one or both bumpers
(added protection).
–


If the sensors have been repainted other
than by the CITROËN dealer network.
–


With sensors not approved for the vehicle.
Malfunctions
When the function is not activated, this
indicator lamp will flash briefly and an
audible signal will be emitted to indicate a
system malfunction.
If the malfunction occurs while the system is in
use, the warning lamp goes off.
If the parking sensor malfunction occurs
during use, indicated by this warning lamp
coming on, it causes the function to deactivate.
In the event of a malfunction, have the system
checked by a CITROËN dealer or a qualified
workshop.