2021 CITROEN BERLINGO VAN lock

166
In the event of a breakdown
► Unclip the interior trim.
► Disconnect the connector by moving aside
its tab.
► Turn the bulb holder a quarter turn
anti-clockwise.
► Change the bulb.
► Put the bulb holder back in place and
reconnect the connector.
► Put the trim back in place.
With tailgate


► Remove the plastic lens using a screwdriver.
► Change the bulb.
► Refit the plastic lens and press on it.
Third brake lamp
Type A, W16W - 16W

– Unscrew the two nuts.
► Press the locking clip and disconnect the
connector .
►

T
urn the bulb holder a quarter turn
anti-clockwise.
►

Remove the bulb holder
.
►

Replace the faulty bulb.
To replace these bulbs, it is possible to contact a CITROËN dealer or a qualified
workshop.
Rear lamps
For more information on Changing a bulb
and, in particular, the types of bulb, refer to the
corresponding section.
With side-hinged doors/tailgate
1. Brake lamps/sidelamps.
Type
B, P21/5W
2. Direction indicators.
Type
B, PY21W (amber) 3.
Reversing lamps.
Type B, P21W
4. Foglamps.
Type B, P21W


► From the inside, disconnect the electrical
connector at the rear of the lamps.


► Remove the two fixing bolts using the Torx
key provided in your vehicle.
For more information on the Tool kit, please
refer to the corresponding section.
►

From the outside, pull the whole lamp unit
towards you (with side-hinged doors ) or
towards the centre of the vehicle (with tailgate

).


► Open the tabs, then pull out the lamp holder .
► Remove the faulty bulb by pressing lightly on
it while turning it a quarter turn anti-clockwise.
►

Replace the bulb.
Take care to reposition the tabs and the wiring correctly to avoid trapping the
wire.
After changing a rear direction indicator bulb, the reinitialisation time is
approximately 2 minutes or more.
Number plate lamps
Type A, W5W - 5W
With side-hinged doors

167
In the event of a breakdown
8► Unclip the interior trim.
► Disconnect the connector by moving aside
its tab.
►

T
urn the bulb holder a quarter turn
anti-clockwise.
►

Change the bulb.
►


Put the bulb holder back in place and
reconnect the connector

.
►

Put the trim back in place.
With tailgate


► Remove the plastic lens using a screwdriver .
► Change the bulb.
►

Refit the plastic lens and press on it.
Third brake lamp
Type A, W16W - 16W

– Unscrew the two nuts. –
Push the rods.
–

If necessary
, disconnect the connector to
remove the lamp.
–
Replace the bulb.
Changing a fuse
Accessing the tools







The extraction tweezers are located behind the
fusebox cover.
►
Unclip the cover by pulling at the top left, then
right.
►


Remove the cover completely
.
►

T
ake the tweezers from their housing.
Changing a fuse
Before changing a fuse:
► Identify the cause of the fault and fix it.
►

Stop all power consumption.
►


Immobilise the vehicle and switch the ignition
off.
►


Identify the defective fuse using the current
allocation tables and diagrams.
T

o replace a fuse, it is essential to:
►

Use the special tweezers to extract the fuse
from its housing and check the condition of its
filament.
►


Always replace the failed fuse with a fuse of
the same rating (same colour); use of a different
rating may cause malfunctions - risk of fire!
If the fault recurs after replacing a fuse, have the
electrical system checked by a CITROËN dealer
or a qualified workshop.
The fuse allocation tables and the corresponding diagrams are available
from a CITROËN dealer or from a qualified
workshop.
The replacement of a fuse not shown in the allocation tables may cause a serious

168
In the event of a breakdown
Fuse No. Rating (A) Functions
F34 5Mirror control.
F36 5 USB port.
Engine compartment fuses
The fusebox is placed in the engine
compartment near the battery.
Access to the fuses

► Release the two latches A.
► Remove the cover.
► Change the fuse.
► When you have finished, close the cover
carefully then engage the two latches A, to
ensure correct sealing of the fusebox.

malfunction of your vehicle. Contact a
CITROËN dealer or a qualified workshop.


Good
Failed

Tweezers
Installing electrical accessories
Your vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before installing other electrical equipment
or accessories on your vehicle, contact a
CITROËN dealer or a qualified workshop.
CITROËN will not accept responsibility
for the cost incurred in repairing your
vehicle or for rectifying malfunctions resulting
from the installation of accessories not
supplied and not recommended by CITROËN
and not installed in accordance with its
instructions, in particular when the combined
consumption of all of the additional equipment
connected exceeds 10 milliamperes.
For more information on installing a
towbar or TAXI type equipment, contact a
CITROËN dealer.
Dashboard fuses
The fusebox is placed in the lower dashboard
(left-hand side).
Access to the fuses
► Unclip the cover by pulling at the top left, then
right.
The fuses described below vary according to the equipment in your vehicle.


Fuse No. Rating (A) Functions
F1 10Wireless
smartphone
charger, interior
electrochrome
rear view mirror.
Fuse No. Rating (A) Functions
F415Horn.
F6 20Screenwash
pump.
F7 1012 V socket
(rear).
F10 30 Electric locks
module.
F13 10 Telematics and
radio controls.
F14 5 Alarm,
advanced
telematic unit.
F19 3 Trailer interface
unit.
F23 5 Generic trailer
interface unit.
F27 5 Additional
heating.
F29 20 Audio system,
touch screen.
F31 15 Audio system
(as an
accessory).
F32 15 12 V socket
(front).

172
In the event of a breakdown
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
– no approved towbar available.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
groundRear wheels on the
groundFlatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Internal combustion /
Automatic

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Access to the eye
For more information on the Tool kit,
refer to the corresponding section.
With a manual gearbox, move the gear
lever into neutral.
With an automatic gearbox, place the gear
selector into position N.
Failure to adhere to this instruction may lead
to damage to braking system components
and the lack of braking assistance on
restarting the engine.

► Raise the lever A fully.
► Replace the open clamp B
on the (+)
terminal.
►

Push the clamp
B fully down.
►

Lower the lever A

to lock the clamp B.
Do not force the lever as it will not be
possible to lock the clamp if it is not
positioned correctly; start the procedure
again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you must
reset certain systems yourself, such as:
– the remote control key or the electronic key
(depending on version),
–

the electric windows,
–


the electric doors,
–


the date and time,
–


the radio preset stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or for towing another vehicle us\
ing the towing eye.
General recommendations
Observe the legislation in force in the country where you are driving.
Ensure that the weight of the towing vehicle is higher than that of the \
towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a\
valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an \
approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
A professional recovery service must be called if:
– broken down on a motorway or main road;
–

not possible to put the gearbox into neutral, unlock the steering, or re\
lease the parking brake;
–


not possible to tow a vehicle with an automatic gearbox, with the engine\
running;

184
Bluetooth® audio system
"Connections": Manage connections,
search for devices.
"Personalisation-configuration": Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly
and select the radio.
Press this button to select a waveband
(FM / AM / DAB).
Press one of the buttons for an automatic
search for radio stations.
Press one of the buttons to carry out a
manual search up / down for radio
frequencies.
Press this button to display the list of
stations received locally.
To update this list, press for more than two
seconds. The sound is cut while updating.
RDS
The external environment (hills, buildings, tunnels, basement car parks,
etc.) may block reception, including in RDS
mode. This is a normal effect of the way in
which radio waves are transmitted and does
not indicate any failure of the audio
equipment.
If RDS is not available, the RDS symbol
appears struck out in the screen.
The RDS, if activated, enables you to continue listening to the same station by
automatic retuning to alternative frequencies.
However, in certain conditions, coverage of
an RDS station may not be assured
throughout the entire country as radio stations
do not cover 100% of the territory. This
explains the loss of reception of the station
during a journey.
Short procedure
In "Radio" mode, press the OK button to activate
or deactivate RDS directly.
Long procedure
Press the MENU button.
Select "Audio functions ".
Press OK.
Select the "FM waveband preferences"
function.
Press OK.
Select "Frequency tracking (RDS)".
Press OK, RDS is displayed on the
screen.
Play TA messages
The TA (Traffic Announcement) function
gives priority to TA alert messages. To
operate, this function needs good reception of
a radio station that carries this type of
message. When a traffic report is transmitted,
the current audio source (Radio, CD, etc.) is
interrupted automatically to play the TA
message. Normal play of the media
previously playing is resumed at the end of
the message.
Take care when increasing the volume while listening to TA messages. The
volume may prove too high on return to the
original audio source.
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA alert messages. To be active, this
function needs good reception of a radio
station that transmits this type of message.
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
message. Normal play of the media
previously playing is resumed at the end of
the message.
Make a long press on this button to
display the list of categories.
Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
When the radio station is displayed in the
screen, press OK to display the
contextual menu.
Select "RadioText (TXT) display " and
confirm OK to save.

192
Bluetooth® audio system
balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
►
Press the BAND button to return to the
waveband (FM, FM2, DAB,

AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
►

T
une to a radio station that broadcasts traffic
information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the RDS function to allow the system
to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction. The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
►


Have the aerial checked by a dealer
.
The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
►

Switch off the RDS function if the
phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
►

Charge the battery in the peripheral device.
The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
►


Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Check that the CD is inserted in the player
the right way up. ►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
►

Check the content in the case of a burned
CD: read the recommendations in the "Audio"
section.
Due to poor quality
, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
►
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►

Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter

.
►

Manually activate the MTP
profile on the
smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
►

Call your voicemail, via the telephone menu,
using the number provided by your operator

.
I am unable to access my directory of
contacts.
►

Check the compatibility of your telephone.

198
CITROËN Connect Radio
Enter the FM and AM waveband values
using the virtual keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If
the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons
to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page. Press the "OPTIONS
" button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Audio settings ".

200
CITROËN Connect Radio
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto technology of the smartphone
on the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.