2021 CITROEN BERLINGO VAN key

153
Practical information
7– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
If the AdBlue® tank is completely empty
– which is confirmed by the “Top
up

AdBlue: Starting impossible” message – it
is essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise, as far as it will go.
►

Close the fuel filler flap.
Do not dispose of AdBlue® bottles or
containers in the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Free-wheeling
In certain situations, you must allow the vehicle
to free-wheel (while being towed, on a rolling
road, in an automatic car wash, or being
transported by rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►

While depressing the brake pedal, switch off
the ignition.
►


Release the brake pedal, then switch on the
ignition again.
►


While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, start the
engine.
With an automatic gearbox
and electric parking brake
/
Release procedure
► With the engine running and while depressing
the brake pedal, set the gear selector to N
.
►

While depressing the brake pedal, switch off
the ignition.
► Release the brake pedal, then switch on the
ignition again.
►

While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, start the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment, due to the risk
of damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.

154
Practical information
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key.
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas).
These substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop if you require advice on removing
stubborn stains requiring special products
(such as tar or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure washer to
clean the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage if they come into contact with the
controls in the dashboard and centre console.
Take care!
Bodywork
High-gloss paint
Do not use abrasive products or
solvents, petrol or oil to clean the
bodywork.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft sponge and soapy water or a
pH neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high pressure washer to
clean the vehicle. Risk of damaging or
detaching the decals!
Use a high-flow hose at a temperature
between 25°C and 40°C.
Sweep the jet of water across the surface to
be cleaned, perpendicular to it.
Rinse the vehicle with demineralised water.

155
In the event of a breakdown
8Running out of fuel
(Diesel)
On vehicles fitted with Diesel engines, the fuel
system must be primed if you run out of fuel.
If the engine does not start first time, do not keep
trying, but start the procedure again from the
beginning.
For more information on Misfuel
prevention (Diesel), refer to the
corresponding section.
With 1.6 BlueHDi (Euro 6.1)
► Switch on the ignition (without starting the
engine).
►

W
ait around 6 seconds and switch off the
ignition.
►

Repeat the operation 10
times.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
With 1.5 BlueHDi (Euro 6.2/6.3)
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Non-BlueHDi engines
► Open the bonnet and then, if necessary ,
unclip the cover to access the priming pump.
► Operate the priming pump repeatedly
until resistance is felt (resistance may be
felt at the first press).
►

Operate the starter motor to start the engine
(if the engine does not start at the first attempt,
wait around 15 seconds before trying again).
►


If the engine does not start after a few
attempts, operate the priming pump again, then
the starter motor

.
►

Put the cover back in place and clip it in, then
close the bonnet.
Tool kit
► For easier access, move the seat(s) forward.
Accessing the tools
With a temporary puncture repair kit

The kit is located under the right-hand front seat.
With spare wheel

The jack is located under the right-hand front
seat.
The tools are located under the left-hand front
seat.
Description of tools
1. Chock to immobilise the vehicle.
2. Removable towing eye.
3. Torx key.
Allows the removal of the rear lamps in order
to change a bulb.
With a temporary puncture repair kit

166
In the event of a breakdown
► Unclip the interior trim.
► Disconnect the connector by moving aside
its tab.
► Turn the bulb holder a quarter turn
anti-clockwise.
► Change the bulb.
► Put the bulb holder back in place and
reconnect the connector.
► Put the trim back in place.
With tailgate


► Remove the plastic lens using a screwdriver.
► Change the bulb.
► Refit the plastic lens and press on it.
Third brake lamp
Type A, W16W - 16W

– Unscrew the two nuts.
► Press the locking clip and disconnect the
connector .
►

T
urn the bulb holder a quarter turn
anti-clockwise.
►

Remove the bulb holder
.
►

Replace the faulty bulb.
To replace these bulbs, it is possible to contact a CITROËN dealer or a qualified
workshop.
Rear lamps
For more information on Changing a bulb
and, in particular, the types of bulb, refer to the
corresponding section.
With side-hinged doors/tailgate
1. Brake lamps/sidelamps.
Type
B, P21/5W
2. Direction indicators.
Type
B, PY21W (amber) 3.
Reversing lamps.
Type B, P21W
4. Foglamps.
Type B, P21W


► From the inside, disconnect the electrical
connector at the rear of the lamps.


► Remove the two fixing bolts using the Torx
key provided in your vehicle.
For more information on the Tool kit, please
refer to the corresponding section.
►

From the outside, pull the whole lamp unit
towards you (with side-hinged doors ) or
towards the centre of the vehicle (with tailgate

).


► Open the tabs, then pull out the lamp holder .
► Remove the faulty bulb by pressing lightly on
it while turning it a quarter turn anti-clockwise.
►

Replace the bulb.
Take care to reposition the tabs and the wiring correctly to avoid trapping the
wire.
After changing a rear direction indicator bulb, the reinitialisation time is
approximately 2 minutes or more.
Number plate lamps
Type A, W5W - 5W
With side-hinged doors

172
In the event of a breakdown
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
– no approved towbar available.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
groundRear wheels on the
groundFlatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Internal combustion /
Automatic

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Access to the eye
For more information on the Tool kit,
refer to the corresponding section.
With a manual gearbox, move the gear
lever into neutral.
With an automatic gearbox, place the gear
selector into position N.
Failure to adhere to this instruction may lead
to damage to braking system components
and the lack of braking assistance on
restarting the engine.

► Raise the lever A fully.
► Replace the open clamp B
on the (+)
terminal.
►

Push the clamp
B fully down.
►

Lower the lever A

to lock the clamp B.
Do not force the lever as it will not be
possible to lock the clamp if it is not
positioned correctly; start the procedure
again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you must
reset certain systems yourself, such as:
– the remote control key or the electronic key
(depending on version),
–

the electric windows,
–


the electric doors,
–


the date and time,
–


the radio preset stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing
Procedure for having your vehicle towed or for towing another vehicle us\
ing the towing eye.
General recommendations
Observe the legislation in force in the country where you are driving.
Ensure that the weight of the towing vehicle is higher than that of the \
towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a\
valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an \
approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
A professional recovery service must be called if:
– broken down on a motorway or main road;
–

not possible to put the gearbox into neutral, unlock the steering, or re\
lease the parking brake;
–


not possible to tow a vehicle with an automatic gearbox, with the engine\
running;

174
In the event of a breakdown
Towing another vehicle

► In the rear bumper, place the key in the notch
located under the flap.
►

T
urn the key and then open the flap.
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Switch on the hazard warning lamps on the
towed vehicle.
►


Move off gently
, drive slowly and for a short
distance.

188
Bluetooth® audio system
Press and hold one of these buttons for
fast forward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone to
be played via the vehicle's loudspeakers.
Connect the telephone.
(Refer to the "Pairing a Bluetooth® telephone"
section).
Activate the streaming source by pressing SOURCE.
In certain cases, play of the audio files must be
initiated from the keypad.
Audio files can be selected using the buttons on
the audio system control panel and the steering
mounted controls. The contextual information
can be displayed in the screen.
If the telephone supports the function. The audio
quality depends on the quality of transmission by
the telephone.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The CD player can play files with “.mp3”, “.wma”,
“.wav” and “.aac” file extensions, with a bit rate of
32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA TAG).
No other file types (“.mp”4, etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
Via the USB port, the system can play audio files
with the extension ".mp3”, “.wma”, “.wav”, “.cbr”, \
“.vbr" with a bit rate of 32 to 320 Kbps.
No other file types (“.mp4”, etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Use only USB memory sticks formatted
FAT 32 (File Allocation Table).
It is recommended that you use genuine
Apple® USB cables for correct operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because they
require prolonged attention on the part of
the driver, the operations for pairing of the
Bluetooth mobile telephone with the Bluetooth
hands-free system of your audio system must
be carried out with the vehicle stationary
and the ignition on.
Activate the telephone's Bluetooth function and ensure that it is "visible to
all" (telephone configuration).
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth telephone used.
Check the instructions for your telephone and
with your service provider for the services to
which you have access.
Procedure from the telephone
Select the name of the system in the list
of devices detected.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a telephone
to pair. Only one telephone can be paired at a
time.
Completing the pairing
To complete the pairing, whichever procedure is used (from the telephone or

190
Bluetooth® audio system
connect / disconnect the telephone (hands-free
kit and streaming).
– "Delete connection": to delete the pairing.
When you delete a pairing in the system,
remember to delete it from your
telephone as well.
Press OK to confirm.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Select the "YES" tab in the screen using
the buttons.
Confirm with OK.
Press this button at the steering mounted
controls to accept the call.
Making a call
In the "Telephone" menu.
Select "Call".
Select "Dial".
Or
Select "Directory ".
Or
Select "Calls list".
Confirm with OK.
Press this button for more than two
seconds for access to your directory, then
navigate using the thumb wheel.
Ending a call
In the "Telephone" menu.
Select "End call".
Confirm with OK to end the call.
During a call, press one of these buttons
for more than two seconds.
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever
the telephone connected.
The menu for the directory is not accessible if
it is empty.
Managing calls
During a call, press OK to display the
contextual menu.
End call
In the contextual menu, select "Hang up"
to end the call.
Confirm with OK.
Microphone off
(so that the caller cannot hear)In the contextual menu:
–

select "
Micro OFF " to switch off the
microphone.
–

deselect "
Micro OFF" to switch the
microphone on.
Confirm with OK.
Telephone mode
In the contextual menu:
–

select "
Telephone mode " to transfer the
call to the telephone (for example, to leave the
vehicle while continuing a conversation).
–

deselect "
Telephone mode" to transfer the
call to the vehicle.
Confirm with OK.
If the contact has been cut off, when you
reconnect on returning to the vehicle,
the Bluetooth connection will be restored
automatically and sound returned to the
system (depending on the compatibility of the
telephone).
In some cases, the Telephone mode must be
activated from the telephone.
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory " to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
– "Consult an entry",
– "Delete an entry",
– "Delete all entries".
The system accesses the telephone's contacts directory, depending on its