2021 CITROEN BERLINGO VAN battery

29
Access
2In the event of a malfunction or if you
experience difficulty opening or closing
the tailgate, have it checked by a CITROËN
dealer or a qualified workshop without delay,
to avoid the issue deteriorating and prevent
any risk of the tailgate dropping, potentially
causing serious injury.
Changing the battery
If the battery is discharged,
this warning lamp comes on,
accompanied by an audible signal and an
onscreen message.
Without Keyless Entry and Starting ‒
Battery type: CR2032 / 3 volts.


With Keyless Entry and Starting ‒ Battery
type: CR2032 / 3 volts.


► Unclip the cover by inserting a small
screwdriver in the slot and raise the cover .
►

Remove the discharged battery from its
housing.
►


Insert the new battery
, observing the polarity,
and clip the cover onto the housing.
►

Reinitialise the remote control.
For more information on Reinitialising the
remote control

, refer to the corresponding
section.
Do not throw used remote control batteries
away, as they contain metals that are harmful
to the environment. Take them to an approved
disposal point.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Starting

► Switch off the ignition.
► T urn the key to position 2 (Ignition on) .
►

Immediately press the closed padlock button
for a few seconds.
►


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.

33
Access
2Alarm



System which protects and provides a deterrent
against theft and break-ins.
Self-protection function
The system checks for the disconnection
of any of its components.
The alarm is triggered if the battery, button or
siren wiring is disconnected or damaged.
For all work on the alarm system, contact a
CITROËN dealer or a qualified workshop.
Exterior perimeter
The system checks whether the vehicle is
opened.
The alarm is triggered if anyone tries to open
one of the doors or the bonnet.
Volumetric
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a
window, enters the passenger compartment or
moves inside the vehicle.
If your vehicle is fitted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system.
For more information on Additional Heating
/ Ventilation , refer to the corresponding
section.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm is triggered if the vehicle is lifted or
moved.
When the vehicle is parked, the alarm
will not be triggered if the vehicle is
knocked.
Locking the vehicle with full
alarm system
Activation
► Switch off the engine and exit the vehicle.
► Lock the vehicle using the remote control or
the "Keyless Entry and Starting" system.
The monitoring system is active: the red indicator
lamp in the button flashes every second and
the direction indicators come on for about 2
seconds.
Following an instruction to lock the
vehicle, the exterior perimeter monitoring
is activated after 5 seconds and the interior
volumetric and anti-tilt monitoring after 45
seconds.
If an opening (door, boot or bonnet) is not
closed properly, the vehicle is not locked
but the exterior perimeter monitoring will be
activated after 45 seconds at the same time
as the interior volumetric and anti-tilt
monitoring.
Deactivation
► Press the unlocking button on the remote
control.
or
►

Unlock the vehicle with the Keyless Entry and
Starting system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
When the vehicle automatically locks
itself again (as happens if a door or the
boot is not opened within 30 seconds of
unlocking), the monitoring system is also
reactivated automatically.

35
Access
2Electric windows
1.Left-hand front
2. Right-hand front
3. Right-hand rear (depending on version)
4. Left-hand rear (depending on version)
5. Deactivation of the electric window controls
located by the rear seats (depending on
version)
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
(Depending on version)
►
T o open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
(Depending on version)
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear
controls for the rear electric
windows


For your children's safety, press control 5 to
deactivate the controls for the rear electric
windows, irrespective of their positions.
The red indicator lamp in the button comes
on and a confirmation message is displayed.
The lamp will remain lit until the controls are
reactivated.
The rear electric windows can still be controlled
using the driver's controls.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►

Lower the window fully
, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►

Continue to pull the control upwards for at
least one second after the window reaches the
closed position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press
the relevant switch.
When the driver operates the passengers’
electric window switches, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.

48
Ease of use and comfort
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes

There are two boxes located under the rear
passenger footwells.
► To open them, slide your fingers into the
notch and lift the cover.
Aircraft style tables

► To put the table back in place, pull it upwards.
As a safety precaution, the aircraft style table
unhooks itself if excessive pressure is applied.
Connect only one device at a time to the
socket (do not use extension leads or
multi-socket adapters).
Connect only devices with class II insulation
(shown on the device).
Do not use metal-cased devices (e.g. electric
shaver, etc.).
As a safety measure, if power consumption is high and power is
required by the vehicle's electrical system
(due to severe weather conditions, electrical
overload, etc.), power to the socket may be
cut off, in which case the green indicator lamp
goes off.
Wireless smartphone
charger




It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.

58
Ease of use and comfort
With CITROËN Connect Radio
Press Connect-App to display the main
page.
Then press "Programmable heating/ventilation ".
►

Select the "
Status" tab to activate/deactivate
the system.
►

Select the "
Other settings" tab to choose
the "Heating" mode, to heat the engine and
passenger compartment, or " Ventilation" to
ventilate the passenger compartment.
►

Then set/save the time at which the
preheating temperature will be reached for each
selection.
Press this button to save.
With CITROËN Connect Nav
► Press the " Applications" menu.
►

Press the "
Vehicle Apps" tab.
► Press " Temperature programming".
►

Press the "
Status" tab to activate/deactivate
the system.
►

Press the "
Parameters " tab to select
"Heating" mode to heat the engine and
passenger compartment or " Ventilation" mode
to ventilate the passenger compartment.
►

Then set/save the activation time for each
selection.
►


Press "
OK" to confirm.
You must allow at least 60 minutes between programming operations.
Long range remote control
(Depending on version.)
This enables you to switch the heating in
the passenger compartment on or off from a
distance.
The remote control has a range of about 0.6
miles (1
km) in open country.


On
► Pressing and holding this button starts
the heating immediately (confirmed by the
green indicator lamp coming on briefly).
Off
► Pressing and holding this button stops
the heating immediately (confirmed by the
red indicator lamp coming on briefly).
The indicator lamp in the remote control flashes for about 2 seconds if the vehicle
has not received the signal, in which case
you should move to a different location and
repeat the command.
Changing the battery
The indicator lamp in the remote control will
change to orange if the battery charge is low.
If the indicator lamp is not on, the battery is
discharged.


► Use a coin to unscrew the cap and replace
the battery .
The maximum heating period is about 45 minutes depending on the climatic
conditions.
The ventilation is activated provided that the battery is sufficiently charged.
The heating is activated provided that:

59
Ease of use and comfort
3– the battery charge and the fuel level are
sufficient,
–

the engine has been started since the
previous heating cycle,
–


60
minutes have elapsed between two
heating requests.


The programmable heating is supplied by the vehicle fuel tank. Before use, make
sure that you have sufficient fuel. If the fuel
tank is on reserve, you are strongly
recommended not to program the heating.
The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risks of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or
workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Courtesy lamp
Automatic switching on/off
The front courtesy lamp comes on when the key
is removed from the ignition switch.
All courtesy lamps come on when the vehicle is
unlocked, when one of the corresponding doors
is opened and when locating the vehicle using
the remote control.
They fade to off after the ignition is switched on
and when the vehicle is locked.
Take care not to allow objects to come into contact with the courtesy lamp.
Type 1

Always lit, ignition on.
Lights up when one of the front or rear
doors is opened.
Always off.
Type 2

70
Safety
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services*.
► Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system
malfunction
– If the indicator lamp flashes red: replace the
emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
* In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
language*, and - if necessary - requests that
relevant emergency services be dispatched**.
In countries where the service is not available,
or when the geolocation service has been
expressly declined, the call is routed directly to
the emergency services (112) without the vehicle
location information.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
Operation of the system
– Indicator lamp on (for 3 seconds) upon
switching on the ignition: the system is operating
correctly
.
–

Fixed red indicator lamp: system malfunction.
–


Flashing red indicator lamp: replace the
back-up battery

.
In the last 2 cases, the emergency and
assistance call services may not work.
Contact a qualified repairer as soon as possible.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
**
According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
***

In accordance w
ith the general conditions of use of the service, available from dealers\
and subject to technological and technical limitations.
The system fault does not prevent the vehicle from being driven.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message**).
►

Pressing again immediately cancels the
request.
Geolocation
► Deactivate/reactivate geolocation by
simultaneously pressing buttons 1
and 2 and
then pressing button 2 to confirm.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Emergency or assistance
call (type 2)




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services***.

71
Safety
5‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services*.
►
Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
* In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.