2021 CITROEN BERLINGO VAN phone

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

5
Overview
Instruments and controls
1.Bonnet release
2. Dashboard fuses
3. Horn
4. Instrument panel 5.
Alarm
Courtesy lamp
Warning lamp display for seat belts and front
passenger airbag
Panoramic roof blind control
Interior rear view mirror
Monitoring mirror
Emergency and assistance call buttons
6. Monochrome screen with audio system
Touch screen with CITROËN Connect Radio
or CITROËN Connect Nav
7. USB port
8. Heating
Manual air conditioning
Dual-zone automatic air conditioning
Front demisting - defrosting
Rear screen demisting – defrosting
9. Electric parking brake
"START/STOP" button
10. Gearbox
11 . 12 V socket
12. 230 V accessory socket
13. Glove box
USB port (inside the glove box)
14. Glove box
15. Front passenger airbag deactivation (on the
side of the glove box, with the door open)
Steering mounted controls
1.External lighting / direction indicators control
stalk
Voice recognition activation button
2. Wiper / screenwash / trip computer control
stalk
3. Controls to select the multimedia source
(SRC), manage music (LIST) and manage
phone calls (" telephone" symbol)
4. Speed Limiter / Programmable Cruise Control
/ Adaptive cruise control controls
5. Instrument panel display mode selection
wheel
6. Voice control
Volume adjustment
7. Audio system setting controls

24
Access
If the vehicle is unlocked but the doors or
tailgate are not subsequently opened, the
vehicle will automatically lock itself again after
approximately 30
seconds. If the vehicle is
fitted with an alarm, it will also be reactivated
automatically.
Automatic door mirror folding and unfolding can be deactivated by a
CITROËN dealer or a qualified workshop.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Starting
system’s electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Starting system, refer to
the corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Locating the vehicle
This function helps you to spot your vehicle from
a distance, with the vehicle locked:
–

The direction indicators flash for approximately
10 seconds.
–


The courtesy lamps come on.
► Press this button.
Remote lighting
Briefly pressing this button switches on
the lighting remotely (sidelamps,
dipped beam headlamps and number plate
lamps).
Pressing this button again before the end of the
timed period cancels remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.

47
Ease of use and comfort
3 12 V accessory socket(s)

► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB port(s)

Ports 1 and 2 can be used to charge a portable
device.
Port
1 also enables audio files sent to your audio
system to be played via the vehicle's speakers.
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
For more information on how to use this
equipment, refer to the Audio equipment
and telematics section .
Port 1 also allows a
smartphone to be connected by MirrorLink
TM, Android Auto® or
CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering mounted controls or the audio system
controls.
220 V/50 Hz socket


AC 220V
50Hz 120W

It is located on the side of the central storage
compartment.
This socket (max. power: 150
W) operates with
the engine running, and with the Stop & Start
system in STOP mode.
►

Lift the protective cover
.
►

Check that the green indicator lamp is on.
►


Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have the socket checked by a CITROËN dealer
or a qualified workshop.

48
Ease of use and comfort
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes

There are two boxes located under the rear
passenger footwells.
► To open them, slide your fingers into the
notch and lift the cover.
Aircraft style tables

► To put the table back in place, pull it upwards.
As a safety precaution, the aircraft style table
unhooks itself if excessive pressure is applied.
Connect only one device at a time to the
socket (do not use extension leads or
multi-socket adapters).
Connect only devices with class II insulation
(shown on the device).
Do not use metal-cased devices (e.g. electric
shaver, etc.).
As a safety measure, if power consumption is high and power is
required by the vehicle's electrical system
(due to severe weather conditions, electrical
overload, etc.), power to the socket may be
cut off, in which case the green indicator lamp
goes off.
Wireless smartphone
charger




It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.

145
Practical information
7Switching to the mode
A message indicating that the vehicle has
switched to economy mode is displayed on the
instrument panel screen and the active functions
are put on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes using your audio system’s hands-free
system.
Exiting the mode
These functions will be automatically reactivated
the next time the vehicle is used.
In order to restore the use of these functions
immediately, start the engine and let it run:
–

for less than 10 minutes, to use the equipment
for approximately 5 minutes,
–


for more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the duration specified to
ensure that the battery charge is sufficient.
Do not repeatedly and continuously restart the
engine in order to charge the battery

.
A flat battery prevents the engine from starting.
For more information on the 12 V battery,
refer to the corresponding section.
Load reduction mode
System that manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Roof bars / Roof rack
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars and racks, at least
before each trip.
Remove the roof bars once they are no longer
needed.
In the event of loading ( not exceeding
40 cm in height) on the roof, do not
exceed the following loads:
–

T

ransverse bars on longitudinal bars:
80

kg.
–

T

wo transverse bars bolted to the roof:
100

kg.
–

Three transverse bars bolted to the roof:
150


kg.
–

An aluminium rack: 120

kg.
–

A

steel rack: 115 kg.
If the height exceeds 40
cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars or the roof rack
and the fixings on the vehicle.
Refer to national legislation in order to comply
with the regulations for transporting objects
that are longer than the vehicle.


In the event of loading a 7-seat model
(not exceeding 40 cm in height) on the
roof, do not exceed the following loads:
–

Three transverse bars bolted to the roof:
100


kg.
–

An aluminium rack: 70

kg.
–

A

steel rack: 65 kg.
As a safety measure and to avoid damaging the roof, it is essential to use

168
In the event of a breakdown
Fuse No. Rating (A) Functions
F34 5Mirror control.
F36 5 USB port.
Engine compartment fuses
The fusebox is placed in the engine
compartment near the battery.
Access to the fuses

► Release the two latches A.
► Remove the cover.
► Change the fuse.
► When you have finished, close the cover
carefully then engage the two latches A, to
ensure correct sealing of the fusebox.

malfunction of your vehicle. Contact a
CITROËN dealer or a qualified workshop.


Good
Failed

Tweezers
Installing electrical accessories
Your vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before installing other electrical equipment
or accessories on your vehicle, contact a
CITROËN dealer or a qualified workshop.
CITROËN will not accept responsibility
for the cost incurred in repairing your
vehicle or for rectifying malfunctions resulting
from the installation of accessories not
supplied and not recommended by CITROËN
and not installed in accordance with its
instructions, in particular when the combined
consumption of all of the additional equipment
connected exceeds 10 milliamperes.
For more information on installing a
towbar or TAXI type equipment, contact a
CITROËN dealer.
Dashboard fuses
The fusebox is placed in the lower dashboard
(left-hand side).
Access to the fuses
► Unclip the cover by pulling at the top left, then
right.
The fuses described below vary according to the equipment in your vehicle.


Fuse No. Rating (A) Functions
F1 10Wireless
smartphone
charger, interior
electrochrome
rear view mirror.
Fuse No. Rating (A) Functions
F415Horn.
F6 20Screenwash
pump.
F7 1012 V socket
(rear).
F10 30 Electric locks
module.
F13 10 Telematics and
radio controls.
F14 5 Alarm,
advanced
telematic unit.
F19 3 Trailer interface
unit.
F23 5 Generic trailer
interface unit.
F27 5 Additional
heating.
F29 20 Audio system,
touch screen.
F31 15 Audio system
(as an
accessory).
F32 15 12 V socket
(front).

182
Bluetooth® audio system
Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.
Rotate: adjust volume.
Short press: change audio source (radio;
USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings: Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :
Short press: display the list of radio
stations.
Long press: update the list.
Media
:
Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:
Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.
Go up one level (menu or folder).
Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:
Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:
Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.