2021 CITROEN BERLINGO VAN maintenance

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

8
Eco-driving
Eco mode
This mode optimises the heating and
air conditioning functions to reduce fuel
consumption.
Activation/Deactivation



► To activate or deactivate this mode, press this
button.
The indicator lamp is illuminated when the
system is activated.
Eco-coaching
This function provides you with advice and
information to help you adopt a more economical
and environmentally friendly driving style.
It takes into account multiple parameters,
including braking optimisation, acceleration
management, gear changes, tyre inflation and
use of the heating/air conditioning systems.
Information displayed on the instrument
panel
By selecting the "Eco-coaching" tab of
the central display in the matrix instrument panel, you can assess your driving in
real time with the braking and acceleration
indicator.
Information displayed on the touch screen
The four tabs - "Trip", "Air conditioning
",
"Maintenance" and "Driving" - provide tips to
help you optimise your driving style.
Information relating to the driving style may also
be displayed in real time.
The "Report" tab assesses your driving style on
a daily basis and gives an overall score for the
week.
You can reset this report at any time by pressing
"Reset ".
With CITROËN Connect Radio
► In the " Applications " menu, select
"Eco-coaching".
With CITROËN Connect Nav
► In the " Applications " menu, then the
"Vehicle Apps" tab, select
"Eco-coaching".

52
Ease of use and comfort
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
As a safety precaution in case of sharp braking,
we recommend placing heavy objects as far
forwards as possible (i.e. near the cab)K
We recommend using the stowing rings on the
floor to firmly secure the load.
When washing your vehicle, never clean
the inside directly using a water jet.
Warning triangle
As a safety precaution, before leaving your
vehicle to set up and install the triangle, always
switch on the hazard warning lamps and put on
your high visibility vest.
Storage compartment

There is a compartment in the interior trim of the
boot in which to store a warning triangle.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.

66
Lighting and visibility
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing/refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
► Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades. Risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
The screenwash and windscreen wipers operate
for as long as the control stalk is pulled.
A
final wiping cycle is performed when
screenwashing ends.
On vehicles fitted with automatic air
conditioning, any action on the
screenwash control temporarily closes the air
intake, to avoid odours inside the passenger
compartment.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
In some cases, depending on the contents
or colour of the fluid and on the exterior
brightness, the liquid spray may be barely
noticeable.
To avoid damaging the wiper blades, do not operate the windscreen washer if the
windscreen washer reservoir is empty.
Only operate the windscreen washer if
there is no risk of the fluid freezing on the
windscreen and hindering visibility. Always
use windscreen washer fluid suitable for low
temperatures during the winter period.
Never top up with water.
Rear wiper

Rear wiper selection ring:
Off.
Intermittent wiping (proportional to the
speed of the vehicle).
Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the
windscreen wipers are operating.
Activation/Deactivation
Activation or deactivation is set via the vehicle
configuration menu.
This system is activated by default.
If a significant accumulation of snow or
ice is present, or when using a bicycle
carrier on the boot, deactivate the automatic
rear wiper.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in winter (ice, snow), to release the wiper
blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care,
–


clean them regularly using soapy water
,
–

avoid using them to retain cardboard on the
windscreen,
–


replace them at the first signs of wear
.
Before removing a windscreen wiper blade

► Actuating the wiper control stalk within one
minute of switching off the ignition will position
the wiper blades vertically
.
►

Proceed with the desired operation or replace
the wiper blades.

79
Safety
5Rear seat belt(s) warning lamp(s)
The corresponding warning lamp (3 to 5) lights
up red in the seat belt and front passenger
airbag warning lamps display screen if one or
more rear passengers (row 2) unfasten their seat
belt.


These seat belt warning lamps only apply to row 2.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever you are seated in the vehicle,
always fasten your seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt must:
–

be tightened as close to the body as
possible,
–


be pulled in front of you with a smooth
movement, checking that it does not twist,
–


be used to restrain only one person,
–


not show any signs of cuts or fraying,
–


not be converted or modified in order not to
affect its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
In the event of an impact
Depending on the nature and
seriousness of impacts, the pyrotechnic
pretensioner device may trigger before
and independently of airbag deployment.
Deployment of the pretensioners is
accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Airbags
System designed to contribute towards
improving the safety of the occupants (with the
exception of the centre seat in row 2) in the
event of violent collisions.
The airbags supplement the action of the force-
limiting seat belts.
If a collision occurs, the electronic detectors
record and analyse the front and side impacts
sustained in the impact detection zones:

102
Driving
► If the message "Foot on the brake" is
displayed on the instrument panel, press
the brake pedal firmly.
Moving off
► With your foot on the brake, select
position P
.
►

Start the engine.
If the conditions are not met, there is an audible
signal, accompanied by a message on the
instrument panel screen.
►


Release the parking brake.
►


Select position R

, N or D.
When moving off on a steep slope with a
loaded vehicle, press the brake pedal,
select position D, release the parking brake,
then release the brake pedal.
►

Gradually release the brake pedal.
The vehicle moves off immediately

.
If P is displayed on the instrument panel
but the selector is in another position,
place the selector in position P to allow the
engine to be started.
If position N is selected inadvertently while
driving, allow the engine to return to idle, then
select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves even without
the accelerator being pressed.
Never leave children unsupervised inside the
vehicle.
As a safety measure, never leave the vehicle
without taking your key or remote control with
you, even for a short time.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic
changing of the gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable
gear according to the driving style, the road
profile and the load in the vehicle.
For maximum acceleration without
touching the selector, press the
accelerator fully down (kick-down). The gearbox
changes down automatically or holds the gear
selected until the maximum engine speed is
reached.
When braking, the gearbox changes down
automatically to provide effective engine braking.
If the accelerator pedal is sharply released, the
gearbox will not shift to a higher gear for safety
reasons.
Never select position N while the vehicle
is moving.
Never select positions P or R unless the
vehicle is completely stationary.
Temporary manual control
of gear changes
You can temporarily assume control of gear
changing using the " +" et "-” steering-mounted
controls. The gear change request will be
executed if the engine speed permits.
This function allows you to anticipate certain
situations, such as overtaking another vehicle or
approaching a bend in the road.
After a few seconds with no inputs via the control
paddles, the gearbox reverts to automatic
operation.
Creeping (moving without
using the accelerator)
This function facilitates manoeuvring of the
vehicle at low speed (when parking, in traffic
jams, etc.).
When the engine is at idle, with the parking
brake released and gear position D, M or R
selected, the vehicle begins to creep forward
as soon as you take your foot off the brake pedal
(even without pressing the accelerator).
As a safety precaution, never leave the vehicle with the engine running and the
doors closed.
Manual operation
► With the selector in position D, press
button M to enable 6-speed sequential
gear changing.
The indicator lamp for the button comes on.
► Operate the "+" or "-" steering mounted
controls.
M appears and the engaged gears are
shown in succession on the instrument
panel.
► You can revert to automatic operation at any
time by pressing button M again.
The indicator lamp for the button goes off.
In manual mode, there is no need to
release the accelerator pedal while
changing gear.
It is only possible to change from one
gear to another if the vehicle speed and
engine speed permit.
If the engine speed is too low or too high,
the selected gear flashes for a few

11 0
Driving
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30
cm away
from the sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
►

ensure that the mat is secured correctly
,
►

never fit one mat on top of another
.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system displays the maximum authorised
speed in the instrument panel, according to
the speed limits in the country in which you are
driving, using:
–

Speed limit signs detected by the camera.
–


Speed limit details from the navigation system
mapping.
Navigation mapping should be regularly
updated in order to receive accurate
speed limit information from the system.
–

Signs indicating an intersection area detected
by the camera.
Sign detected Suggested speed (calculated)
Entry into an
intersection area Example:


Without CITROËN
Connect Nav
10 mph or 20
km/h
(depending on
the units of the
instrument panel) With CITROËN Connect NavDisplay of the
speed in force in the
country in which you are driving.
–

Certain qualifier plates are detected by the
camera.
Qualifier plate detected Display of the
speed associated with the qualifier plate
Speed limit in rain Examples:


If the wiper control stalk is in the
"intermittent wipe"
or "automatic wipe" position (in order
to activate the rain sensor):
68 mph (110
km/h)
(for example)

140
Practical information
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 61 litres
(petrol) or 50 litres (Diesel).
Reserve level: approximately 6 litres.
Low fuel level
/2
1 1When the low fuel level is reached,
this warning lamp comes on on the
instrument panel, accompanied by an onscreen
message and an audible signal. When it first
comes on, about 6 litres of fuel remain in the
tank.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 10 litres of fuel must be added, in order
to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Starting.
►


Open the fuel filler flap.