2021 CHRYSLER VOYAGER power but not starting

4
STARTING AND OPERATING
STARTING THE ENGINE ...................................... 106
Normal Starting ........................................... 106AutoPark ........................................................ 107Cold Weather Operation
(Below –22°F Or −30°C) ............................ 109
After Starting — Warming Up
The Engine ..................................................... 109
If Engine Fails To Start ................................. 109To Turn Off The Engine Using
ENGINE START/STOP Button ........................ 110
ENGINE BLOCK HEATER — IF EQUIPPED ......... 110
ENGINE BREAK-IN RECOMMENDATIONS ........ 110
PARKING BRAKE ................................................. 111
Electric Park Brake (EPB) ............................. 111
AUTOMATIC TRANSMISSION.............................. 113
Ignition Park Interlock ................................... 114Brake/Transmission Shift Interlock (BTSI)
System ........................................................... 1159-Speed Automatic Transmission ............... 115
Gear Ranges .................................................. 115
ACTIVE NOISE CANCELLATION .......................... 118
POWER STEERING ............................................... 118 STOP/START SYSTEM — IF EQUIPPED ............. 119
Autostop Mode .............................................. 119
Possible Reasons The Engine Does Not
Autostop......................................................... 119
To Start The Engine While In Auto
Stop/Start ...................................................... 120
To Manually Turn Off The
Stop/Start System......................................... 120
To Manually Turn On The
Stop/Start System......................................... 120
System Malfunction ...................................... 120
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ........................................................ 120
Cruise Control ................................................ 120
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ....................................................... 122
ParkSense Sensors ....................................... 123
ParkSense Warning Display ......................... 123
ParkSense Display ........................................ 123Enabling And Disabling ParkSense .............. 126Service The ParkSense Rear Park
Assist System ................................................ 126Cleaning The ParkSense System ................. 126
ParkSense System Usage Precautions........ 126
PARKVIEW REAR BACK UP CAMERA .............. 127
REFUELING THE VEHICLE ................................... 129
VEHICLE LOADING ............................................ 129
Certification Label ......................................... 129 TRAILER TOWING ............................................... 130
Common Towing Definitions......................... 130
Trailer Hitch Classification............................ 132
Trailer Towing Weights
(Maximum Trailer Weight Ratings) .............. 132
Vehicle Loading Chart ................................... 133
Trailer And Tongue Weight .......................... 134
Towing Requirements .................................. 135Towing Tips ................................................... 137
RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 138
Towing This Vehicle Behind Another
Vehicle ........................................................... 138
DRIVING TIPS ....................................................... 139
Driving On Slippery Surfaces ........................ 139Driving Through Water ................................. 140
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 141
CYBERSECURITY ................................................. 141
UCONNECT SETTINGS ......................................... 142 Customer Programmable Features ............ 142
UCONNECT INTRODUCTION................................ 156
System Overview .......................................... 156Drag & Drop Menu Bar ................................ 158Safety And General Information .................. 158

21_RUV_OM_EN_USC_t.book Page 4

16GETTING TO KNOW YOUR VEHICLE
(Continued)
The push button ignition can be placed in the
following modes:
OFF

The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
The engine is stopped
Some electrical devices are available (e.g.
power windows)
ON/RUN
Driving position
All the electrical devices are available (e.g.
climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
The engine only runs in the ON/RUN ignition
position or from a Remote Start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
depleted battery. In this situation, a back up
method can be used to operate the ignition switch.
Put the nose side (side opposite of the emergency
key) of the key fob against the START/STOP
ignition button and push to operate the ignition
switch.
Backup Starting Method

NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For the proper engine starting procedure, see Úpage 106.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
WARNING!
When leaving the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the Keyless Enter ‘n Go™ Ignition in
the RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked car is an invitation. Always remove
the key fobs from the vehicle and lock all doors
when leaving the vehicle unattended.
WARNING!

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106 (Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts. Start the engine with the gear selector in the
NEUTRAL (N) or PARK (P) position. Apply the brake
before shifting to any driving range.
NORMAL STARTING
To Turn On The Engine Using ENGINE START/STOP
Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
3. The system starts the vehicle. If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the button
again. ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates similar
to an ignition switch. It has three positions; OFF,
ACC, and RUN. To change the ignition positions
without starting the vehicle and to use the
accessories follow these steps:
Start with the ignition in the OFF position.
Push the ENGINE START/STOP button once to
place the ignition to the ACC position (instru
-
ment cluster will display “ACC”).
Push the ENGINE START/STOP button a second
time to place the ignition to the RUN position
(instrument cluster will display “ON/RUN”).
Push the ENGINE START/STOP button a third
time to return the ignition to the OFF position
(instrument cluster will display “OFF”).
NOTE:Only press one pedal at a time while driving the
vehicle. Torque performance of the vehicle could
be reduced if both pedals are pressed at the same
time. If pressure is detected on both pedals simul -
taneously, a warning message will display in the
instrument cluster
Úpage 89.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN mode. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.
WARNING!

21_RUV_OM_EN_USC_t.book Page 106

STARTING AND OPERATING109
To Turn On The Engine Using ENGINE START/STOP
Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Press on
the brake pedal, then push the parking brake
switch momentarily.
If the driver shifts into PARK while moving,
the vehicle may Park.
PARK will engage ONLY when vehicle speed is
1.2 mph (1.9 km/h) or less.
The message “ Vehicle Speed is Too High to Shift to
P” will display in the instrument cluster display if
vehicle speed is above 1.2 mph (1.9 km/h). The
gear position indicator will blink continuously until
the gear selector is returned to the proper position,
or the requested shift can be completed.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING — WARMING UP
T
HE ENGINE
The idle speed is controlled automatically and it
will decrease as the engine warms up.
IF ENGINE FAILS TO START WARNING!
If vehicle speed is not below 1.2 mph (1.9 km/h)
when the driver shifts into PARK, the
transmission will default to NEUTRAL until the
vehicle speed drops below 1.2 mph (1.9 km/h)
and the above conditions are met, enabling
AutoPark. A vehicle left in the NEUTRAL position
can roll. As an added precaution, always apply
the parking brake when exiting the vehicle.WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly
Úpage 262.
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21_RUV_OM_EN_USC_t.book Page 109

STARTING AND OPERATING119
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal,
pressing the accelerator pedal or shifting out of
DRIVE (D) will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty
starter, enhanced battery, and other upgraded
engine parts to handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a
STOP/START AUTOSTOP ACTIVE. To Activate Auto STOP/START, The Following Must
Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the
Stop/Start section
Úpage 97.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/Start
and ensure they are fulfilled. Detailed information
about the operation of the Stop/Start system
may be viewed in the instrument cluster display
Stop/Start screen. In the following situations the
engine will not stop:
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temperature too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
4

21_RUV_OM_EN_USC_t.book Page 119

STARTING AND OPERATING131
Gross Vehicle Weight Rating (GVWR)
GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you
do not exceed the GVWR
Úpage 129.
Gross Trailer Weight (GTW)
GTW is the weight of the trailer plus the weight of
all cargo, consumables and equipment
(permanent or temporary) loaded in or on the
trailer in its "loaded and ready for operation"
condition.
The recommended way to measure GTW is to put
your fully loaded trailer on a vehicle scale. The
entire weight of the trailer must be supported by
the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR
Úpage 129.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch
ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The Frontal Area is the maximum height multiplied
by the maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.
The electronic TSC (if equipped) recognizes a
swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A Weight-Carrying Hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.
Weight-Distributing Hitch
A Weight-Distributing Hitch works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute trailer
tongue weight to the tow vehicle's front axle and
the trailer axle(s). When used in accordance with
manufacturer’s directions, it provides for a more
level ride, offering more consistent steering and
brake control thereby enhancing towing safety. The
addition of a friction/hydraulic sway control also
dampens sway caused by traffic and crosswinds
and contributes positively to tow vehicle and trailer
stability. TSC and a Weight Distributing (load
equalizing) Hitch are recommended for heavier TW
and may be required depending on vehicle and
trailer configuration/loading to comply with GAWR
requirements.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.
WARNING!
An improperly adjusted Weight Distributing
Hitch system may reduce handling, stability,
braking performance, and could result in a
collision.
Weight Distributing Systems may not be
compatible with Surge Brake Couplers.
Consult with your hitch and trailer manufac-
turer or a reputable Recreational Vehicle
dealer for additional information.
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MULTIMEDIA181
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system
Úpage 331.
ANDROID AUTO™ & APPLE CARPLAY® —
IF EQUIPPED
ANDROID AUTO™
Use this QR code to access your
digital experience.
Android Auto™ is a feature of your
Uconnect system, and your
Android™ 6.0 or higher powered
smartphone with a data plan, that
allows you to project your
smartphone and a number of its apps onto the
touchscreen radio display. Android Auto™ brings
you useful information, and organizes it into simple
cards that appear just when they are needed. Android Auto™ can be used with speech
technology, the steering wheel controls, the knobs
and buttons on your radio faceplate, and the radio
display’s touchscreen to control many of your
apps. To use Android Auto™, perform the following
procedure:
NOTE:Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto™
features may or may not be available in every
region and/or language.

1. Download the Android Auto™ app from the
Google Play store on your Android™-powered
smartphone.

2. Connect your Android™-powered smartphone to one of the media USB ports in your vehicle.
If the Android Auto™ app was not downloaded,
the first time you plug your device in the app
begins to download. Your vehicle should be in
PARK the first time you use the app.
NOTE:Be sure to use the factory-provided USB cable that
came with your phone, as aftermarket cables may
not work.
Android Auto™ And LTE Data Coverage

NOTE:To use Android Auto™, make sure you are in an
area with cellular coverage. Android Auto™ may
use cellular data and your cellular coverage is
shown in the upper right corner of the radio screen.
Data plan rates apply.
3. Once the device is connected and recognized,
the Phone icon on the drag & drop menu bar
changes to the Android Auto™ icon.
NOTE:Android Auto™ is set to launch immediately once a
compatible device is connected. You can also
launch it by pressing the Android Auto™ icon on the
touchscreen.
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21_RUV_OM_EN_USC_t.book Page 181

SAFETY189
ESC Operating Modes
Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC.
Whenever the vehicle is started, the ESC system
will be in this mode. This mode should be used for
most driving conditions. Alternate ESC modes
should only be used for specific reasons as noted
in the following paragraphs.
Partial Off
This mode may be useful if the vehicle becomes
stuck. This mode may modify TCS and ESC
thresholds for activation, which allows for more
wheel spin than normally allowed
To enter the “Partial Off” mode, momentarily push
the ESC OFF button and the ESC OFF Indicator
Light will illuminate. To turn the ESC on again,
momentarily push the ESC OFF button and the ESC
OFF Indicator Light will turn off.
NOTE:When driving with snow chains, or when starting off
in deep snow, sand, or gravel, it may be desirable
to allow more wheel spin. This can be accom -
plished by momentarily pushing the ESC OFF
button to enter partial mode “Partial Off” mode.
Once the situation requiring “Partial Off” mode is
overcome, turn ESC back on by momentarily
pushing the ESC OFF button. This may be done
while the vehicle is in motion.WARNING!

Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from acting
on the vehicle, nor can it increase the traction
afforded by prevailing road conditions. ESC
cannot prevent accidents, including those
resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting from
loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe,
attentive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reckless or
dangerous manner which could jeopardize the
user’s safety or the safety of others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the handling
characteristics of your vehicle, and may nega -
tively affect the performance of the ESC system.
Changes to the steering system, suspension,
braking system, tire type and size or wheel size
may adversely affect ESC performance. Improp -
erly inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle modifi-
cation or poor vehicle maintenance that
reduces the effectiveness of the ESC system
can increase the risk of loss of vehicle control,
vehicle rollover, personal injury and death.

WARNING!
When in “Partial Off” mode, the TCS function -
ality of ESC (except for the limited slip feature
described in the TCS section) has been
disabled and the ESC OFF Indicator Light will
be illuminated. When in “Partial Off” mode,
the engine power reduction feature of TCS is
disabled, and the enhanced vehicle stability
offered by the ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
6

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