2021 CHRYSLER PACIFICA liftgate

4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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11
Door Open Warning Light Úpage 124
Electric Power Steering Fault Warning Light Úpage 124
Electronic Throttle Control (ETC) Warning Light Úpage 124
Engine Coolant Temperature Warning Light Úpage 125
Hood Open Warning Light Úpage 125
Liftgate Open Warning Light Úpage 125
Oil Pressure Warning Light Úpage 125
Oil Temperature Warning Light Úpage 125
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 125
Transmission Temperature Warning Light Úpage 125
Vehicle Security Warning Light Úpage 126
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Úpage 126
Anti-Lock Brake System (ABS) Warning Light Úpage 126
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 127
Electronic Park Brake Warning Light Úpage 126
Red Warning Lights
1

21_RUP_OM_EN_USC_t.book Page 11

14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate, optional power liftgate, left
power sliding door, and right power sliding door,
from distances up to approximately 66 ft (20 m).
When any button on the key fob is pushed, or when
any signal is being transferred between the key fob
and the vehicle, an LED light on the key fob will
flash as an indicator. The key fob does not need to
be pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
is stored in the rear of the key fob.The emergency key allows for entry into the vehicle
should the battery in the vehicle or the key fob
become depleted. The emergency key is also for
locking/unlocking the glove compartment. You can
keep the emergency key with you when valet
parking.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Ú
page 91.
Key Fob

1 — LED Light
2 — Unlock
3 — Liftgate
4 — Left Power Sliding Side Door
5 — Emergency Key
6 — Lock
7 — Remote Start
8 — Right Power Sliding Side Door
9 — PANIC Alarm

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GETTING TO KNOW YOUR VEHICLE15
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
The key fob LED light brightness is designed for
indoor light viewing, so the LED light may not be
visible in direct sunlight Ú page 387.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s front door and sliding
door or twice within five seconds to unlock all
doors and the liftgate. Push and release the lock
button on the key fob to lock all doors and the
liftgate.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp. Settings in
the Uconnect system can change to lights only,
chirp only, or both. Vehicles Equipped With Keyless Enter ‘n Go™ —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key fob is inside the
passenger compartment.
All doors can be programmed to unlock on the first
push of the unlock button within Uconnect Settings
Ú
page 189.
Replacing The Battery In The Key Fob
The recommended replacement battery is one
CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Batteries contain harmful chemicals. Dispose
old batteries by placing them in correct
containers according to the law or by taking
them to a dealership, where they will be handled
appropriately.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key by pushing the
mechanical release button on the side of the
key fob with your thumb and then pulling the
key out with your other hand.

Emergency Key Removal

2. Insert a coin or a flat blade screw driver into the now exposed slot and carefully pry on both
sides to disengage the snaps. Gently remove
the back cover from the fob, being careful not
to damage any of the snaps.
3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts up.
Remove the depleted battery from the battery
pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly seated
in place and secured under both tabs.
2

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20GETTING TO KNOW YOUR VEHICLE
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous Remote
Start event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
If applicable, refer to the “Hybrid Supplement”
for additional information.
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button. The Remote Start system will turn the engine off if
the Remote Start button is pushed again, or if the
engine is allowed to run for the entire 15 minute
cycle. Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter ‘n Go™ — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will show in the instrument cluster
display until you push the START/STOP ignition
button.
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the Comfort menu
screen within Uconnect Settings Ú page 189. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the Comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will be automatically adjusted
to the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position where the climate controls will
resume their previous settings.
Manual Temperature Control (MTC) —
If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C) or
above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 70.
NOTE:These features will stay on through the duration
of Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change, and exit automatic operation, if manually
adjusted by the driver while the vehicle is in
Remote Start mode. This includes the OFF button
on the climate controls, which will turn the system
off.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When the Remote Start system is active and the
outside ambient temperature is less than 33°F
(0.6°C), the Windshield Wiper De-Icer will activate.
Exiting Remote Start will resume its previous
operation. If the Windshield Wiper De-Icer was
active, the timer and operation will continue.
REMOTE START CANCEL MESSAGE
The following messages will display in the
instrument cluster if the vehicle fails to Remote
Start or exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the alarm
is activated, the interior switches for door locks,
power sliding doors and power liftgate are
disabled. The Vehicle Security system provides
both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will
provide the following audible and visible signals:
the horn will pulse, the park lamps and/or turn
signals will flash, and the vehicle security light in
the instrument cluster will flash.
2

21_RUP_OM_EN_USC_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in
the OFF position
Ú
page 132.

For vehicles equipped with Keyless Enter ‘n
Go™— Passive Entry, make sure the vehicle
ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 24.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry door handle (if equipped)
Ú page 24.
Hands-Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the OFF
position.
For vehicles equipped with Keyless Enter ‘n
Go™ — Passive Entry, push the keyless igni -
tion START/STOP ignition button (requires
at least one valid key fob in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm the
Vehicle Security system.
The Vehicle Security system remains armed
during power liftgate entry. Pushing the liftgate
button will not disarm the Vehicle Security
system. If someone enters the vehicle through
the liftgate and opens any door, the alarm will
sound.
When the Vehicle Security system is armed, the
interior power door lock switches will not unlock
the doors. The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will flash,
and the horn will sound. If this occurs, disarm the
Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is
taken to disarm it, the Vehicle Security system will
turn the horn off after a 29 second cycle (with 5
seconds between cycles and up to 8 cycles if the
trigger remains active) and then rearm itself.

21_RUP_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
(Continued)
DOORS
MANUAL DOOR LOCKS — IF EQUIPPED
To lock each door, rotate the door lock knob on
each door trim panel forward. To unlock the front
doors, pull the inside door handle to the first detent
or rotate the door lock button until the ribbing is
visible. To unlock the rear doors, rotate the door
lock button until the red indicator is visible.
Manual Front Door Lock Location Manual Door Lock Knob
Manual Rear Door Lock Location
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will lock.
Therefore, make sure the key fob is not inside the
vehicle before closing the door.NOTE:The manual door locks will not lock or unlock the
liftgate.
1 — Manual Door Lock
2 — Door Handle
1 — Door Handle
2 — Manual Door Lock
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors before you
drive as well as when you park and leave the
vehicle.
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and lock
the vehicle.
2

21_RUP_OM_EN_USC_t.book Page 23